**Policy Summary: Overhaul of CBSE Payment Gateway System**
**Release Date:** 24 May 2026, 6:00 PM
**Issuing Authority:** Ministry of Education via PIB Delhi
**Release ID:** 2264797
**Visitor Counter:** 890
**Overview**
Union Education Minister Shri Dharmendra Pradhan and Union Minister for Finance and Corporate Affairs Smt. Nirmala Sitharaman have initiated a strategic overhaul of the Central Board of Secondary Education (CBSE) payment gateway system. This action follows reports of technical and payment-related difficulties encountered by students during the CBSE post-result and re-evaluation processes.
**Key Collaborations and Infrastructure**
To strengthen the existing infrastructure, four Public Sector Banks (PSBs) have been designated to assist CBSE in upgrading its payment gateway and integrating it with the post-examination services portal. The participating banks are:
* State Bank of India
* Bank of Baroda
* Canara Bank
* Indian Bank
**Objectives and Implementation**
The Union Education Minister has directed CBSE to conduct a complete overhaul of the system to achieve the following:
* **Robust Protocols:** Implementation of secure payment protocols to ensure timely transaction processing.
* **Issue Resolution:** Addressing technical glitches and providing a stable platform for digital transactions.
* **Automated Refunds:** Development of mechanisms for automatic refunds in cases of excess payments.
* **User Experience:** Ensuring a seamless experience for students accessing re-evaluation and related services through improved gateway stability.
**Conclusion**
The coordinated effort between the Ministry of Education, the Ministry of Finance, and the designated Public Sector Banks aims to provide students with a reliable and efficient digital transaction environment for all CBSE-related services.
Key Entities Referenced
Central Board of Secondary Education (CBSE): The primary educational board whose payment infrastructure is being overhauled to resolve technical issues faced by students.
CBSE Payment Gateway System: The digital infrastructure undergoing a complete overhaul to ensure seamless transactions, improved stability, and automatic refunds for students.
Dharmendra Pradhan: Union Education Minister who directed the system overhaul and coordinated with the Ministry of Finance for technical support.
Public Sector Banks (SBI, Bank of Baroda, Canara Bank, and Indian Bank): The four specific financial institutions assisting CBSE in strengthening payment protocols and integrating post-examination service portals.
Ministry of Education
Union Education Minister speaks to Union
Finance Minister for support in overhaul of CBSE
Payment Gateway System
Four Public Sector Banks to Assist CBSE in strengthening
payment gateway systems
Posted On: 24 MAY 2026 6:00PM by PIB Delhi
Union Education Minister Shri Dharmendra Pradhan today spoke with Union Minister for Finance and
Corporate Affairs Smt. Nirmala Sitharaman in view of the recent technical and payment-related issues
being faced by students during the CBSE post-result and re-evaluation process.
During the discussion, it was decided that four Public Sector Banks, ie. State Bank of India, Bank of
Baroda, Canara Bank and Indian Bank will assist the Central Board of Secondary Education in
strengthening its payment gateway infrastructure and necessary integration with the post examination
services portal.
The banks will enable CBSE to put in place robust payment protocols to ensure timely payments, address
payment glitches, automatic refunds for excess payments if any.
Shri Pradhan also directed CBSE for a complete overhaul of their Payment Gateway System.
It is envisaged that the coordinated effort with Ministry of Finance and Public Sector Banks shall ensure
seamless digital transactions, improved payment gateway stability and smooth experience for students
availing CBSE re-evaluation and related services.
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AK
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