On November 21, 2023, Union Minister of State for Communications Dr. Pemmasani Chandra Sekhar chaired a high-level review meeting to address revenue leakages in the Department of Posts. He advocated for a multi-pronged, technology-backed, robust, and incentive-driven framework to curb these leakages across the postal network.
Recommendations include conducting field audits of high-volume Post Offices, specifically those handling over 10,000, 5,000, and 1,000 transactions per day, and integrating weighing machines with postal IT systems.
To strengthen security, the Union Minister of State directed the rollout of dynamic barcoding and prepaid booking alerts. The Postal Savings Bank's digital and financial security framework was reviewed, and stronger safeguards through biometric and OTP-based authentication for officials are pursued. Additionally, faster Aadhaar and mobile seeding of accounts and wider adoption of digital passbooks were directed.
Key Entities Referenced
Department of Posts (DoP): The Indian government department responsible for postal services and the focus of revenue leakage addressed in the review meeting.
Ministry of Communications: The ministry responsible for overseeing the Department of Posts and related communications infrastructure.
Postal Savings Bank: The savings bank operated by the Department of Posts.
Aadhaar: A 12-digit individual identification number issued by the Unique Identification Authority of India; its seeding with accounts is directed to improve transparency.
Ministry of Communications
Union Minister of State for Communications Dr
Pemmasani Chandra Sekhar Chairs Review on
DoP Revenue Leakage
Focus on Strong Controls and Digital Security: Union MoS
tells Officials
“Every Rupee Must Be Accounted for”: Union MoS Dr
Pemmasani
Posted On: 21 NOV 2025 3:42PM by PIB Delhi
Union Minister of State for Communications and Rural Development, Dr Pemmasani Chandra
Sekhar, chaired a high-level review meeting to address revenue leakages in the Department of Posts
(DoP). He called for adopting a multi-pronged, technology-backed, robust and incentive-driven
framework to curb revenue leakages across the postal network.
He suggested conducting focused field audits of high-volume Post Offices handling over 10,000,
5,000 and 1,000 transactions per day and ordered integration of weighing machines with postal IT
systems to eliminate manual errors and under-invoicing.
To strengthen security, the Union Minister of State directed the rollout of dynamic barcoding along
with prepaid booking alerts to monitor irregular transactions and prevent mid-level infusion of articles
and parcels into the delivery chain.
The focus is on strengthening operational controls, modernising digital security systems and building
a motivated workforce to ensure that every rupee is accounted for, the Union Minister of State said.
The Union MoS also reviewed the Postal Savings Bank’s digital and financial security framework and
called for stronger safeguards through biometric and OTP-based authentication for officials.
He directed faster Aadhaar and mobile seeding of accounts and wider adoption of digital passbooks to
improve transparency, minimise manual errors and prevent fraud.****
MI/ ARJ
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