**Executive Summary**
Union Minister Shri Jyotiraditya M. Scindia addressed the Lok Sabha during the Winter Session on December 10, 2025, outlining the strengthening and modernisation of India Post. Significant strides have been made in expanding the network, including the addition of over 10,000 post offices. Future plans include Business Process Re-engineering (BPR) to modernize operations, enhance delivery systems, and further automation.
**Key Points / Main Content**
* **Expansion and Infrastructure:**
* India Post operates 1.64 lakh Post Offices supported by 2.78 lakh Gramin Dak Sevaks (GDS).
* 4,903 new Post Offices constructed in Left Wing Extremism-affected states in the last 3.5 years.
* 5,746 Post Offices sanctioned in unbanked villages, with 5,657 (97%) already opened.
* A total of 10,170 Post Offices added to the national network over the past 11 years.
* Investment of ₹405 crore for the construction and renovation of Post Office buildings, including 49 heritage Post Offices.
* Additional funding will be required for renovating the remaining 25,000 Post Offices owned by India Post.
* **Modernisation and Technology:**
* India Post is undertaking a comprehensive Business Process Re-engineering (BPR) initiative to modernise and streamline operations.
* The goal is to enhance the first-mile, middle-mile, and last-mile delivery systems.
* India Post is bringing in automation and studying global best practices.
**Impact Analysis**
**India Post Employees (including Gramin Dak Sevaks)**
* **Impact:** Modernisation and automation may change job roles and require new skills.
* **Action Required:** Adapt to new processes and technologies as part of the BPR initiative.
**Citizens**
* **Impact:** Faster, more service-oriented, and digitally enabled delivery systems.
* **Action Required:** Utilize the improved services and digital offerings as they become available.
**Government**
* **Impact:** Strengthening of the postal network and transformation of India Post into a modern, technology-driven logistics powerhouse.
* **Action Required:** Continue to provide support and funding for the modernisation and expansion of India Post.
Key Entities Referenced
India Post: The postal network of India, focused on its modernisation and expansion.
Lok Sabha: The lower house of the Indian Parliament, where the expansion and modernisation of India Post were discussed.
Business Process Re-engineering (BPR): Initiative by India Post to modernize and streamline operations.
Ministry of Communications: The ministry responsible for India Post.
Ministry of Communications
Union Minister Shri Jyotiraditya M. Scindia
Highlights Major Expansion and Modernisation of
India Post Network during Winter Session of Lok
Sabha
प्रव तथ: 10 DEC 2025 6:53PM by PIB Delhi
Union Minister of Communications and DoNER, Shri Jyotiraditya M. Scindia, today addressed the Lok
Sabha during the Winter Session, outlining the significant strides made in strengthening and modernising
India Post, the world’s largest postal network.
Shri Scindia noted that India Post currently operates 1.64 lakh Post Offices across the country, supported
by a dedicated workforce of 2.78 lakh Gramin Dak Sevaks (GDS). Acknowledging their invaluable
service, the Union Minister said that the Gramin Dak Sevaks toil day and night not only to do business,
but to convey emotion from one human being to the other.
Highlighting the transformation achieved under the leadership of Prime Minister Shri Narendra Modi, the
Union Minister stated that the Government has focused extensively on strengthening India Post over the
last 11 years. Key achievements include:
4,903 new Post Offices constructed in Left Wing Extremism-affected states in the last 3.5 years.
5,746 Post Offices sanctioned in unbanked villages, of which 5,657 (97%) have already been
opened.
A total expansion of 10,170 Post Offices added to the national network over the past 11 years.Investment of ₹405 crore for the construction and renovation of Post Office buildings, including 49
heritage Post Offices, regarded as institutional jewels of India Post.
Shri Scindia emphasised that while substantial progress has been achieved, additional funding will be
required for renovating the remaining 25,000 Post Offices owned by India Post.
Moving towards the future, the Union Minister announced that India Post is undertaking a comprehensive
Business Process Re-engineering (BPR) initiative to modernise and streamline operations. This will
enhance the first-mile, middle-mile, and last-mile delivery systems, making them faster, more service-
oriented, and digitally enabled for crores of citizens.
He further added that India Post is bringing in automation and studying global best practices to emerge as
one of the world’s leading logistics carriers.
The Government remains committed to strengthening the postal network, enhancing service delivery, and
transforming India Post into a modern, technology-driven logistics powerhouse for the nation.
A modern, digital, service-oriented @IndiaPostOffice will soon stand as a world-
leading logistics powerhouse. pic.twitter.com/zZ4CKL8M2k
— Jyotiraditya M. Scindia (@JM_Scindia) December 10, 2025
*****
MI/ARJ
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