**Executive Summary**
On April 18, 2026, the Regional Passport Office (RPO) Pune conducted a specialized training session for police officers at the SP Office Pune Rural to enhance the efficiency of passport verification processes. The program focused on the implementation of Passport Seva Programme (PSP) Version 2.0 and aimed to strengthen inter-departmental coordination to ensure timely and accurate verification. Key objectives included sensitizing personnel to system upgrades and addressing operational challenges to improve citizen-centric service delivery.
**Key Points / Main Content**
**Program Objectives and Coordination**
* Strengthen inter-departmental coordination between the passport authorities and the police department.
* Sensitize police personnel on standardized passport verification procedures and best practices.
* Modernize passport services through transparent, technology-enabled processes to ensure national security and citizen convenience.
**Passport Seva Programme (PSP) Version 2.0**
* Introduction of enhanced digital features and streamlined workflows to accelerate processing.
* Improved integration between RPO systems and police verification infrastructure.
* Enhanced monitoring of verification timelines and improved data accuracy protocols.
**Operational Improvements and Q&A**
* Addressed procedural doubts regarding documentation requirements and common discrepancies.
* Identified and discussed operational challenges faced by officers during the field verification process.
* Focused on the critical role of timely police verification as a pillar of the passport issuance system.
**Impact Analysis**
**Police Officers (Pune Rural)**
**Impact**
Officers are sensitized to the latest system upgrades and digital features of PSP 2.0, allowing for better integration with their existing verification workflows.
**Action Required**
Adopt the highlighted best practices and utilize the new digital features to ensure verification reports are both accurate and submitted within the required timelines.
**Regional Passport Office (RPO) Pune**
**Impact**
The office benefits from improved coordination and a shared commitment to operational efficiency, leading to faster overall passport issuance.
**Action Required**
Continue to provide technical support and address procedural queries from the police department to maintain the modernized, technology-enabled verification process.
**Passport Applicants (General Public)**
**Impact**
Applicants receive more efficient, transparent, and citizen-centric services characterized by faster processing times.
**Action Required**
No direct action is required from the public based on this document, though they are the primary beneficiaries of the improved verification accuracy and speed.
Key Entities Referenced
Passport Seva Programme (PSP) Version 2.0: An upgraded digital initiative by the Ministry of External Affairs designed to modernize passport services through streamlined workflows and improved police verification integration.
Regional Passport Office (RPO), Pune: The primary authority that organized the training session to enhance inter-departmental coordination and efficiency for passport verification processes.
Ministry of External Affairs: The central ministry responsible for overseeing passport services and implementing technology-enabled modernization processes to ensure national security.
Superintendent of Police Office, Pune Rural: The local police department collaborating with passport authorities to sensitize personnel on verification procedures and documentation requirements.
Ministry of External Affairs
A SPECIAL TRAINING SESSION FOR POLICE
OFFICERS ORGANIZED BY RPO PUNE AT
SUPERINTENDENT OF POLICE OFFICE PUNE
RURAL
Posted On: 18 APR 2026 8:43PM by PIB Mumbai
Pune, 18th April 2026
The Regional Passport Office (RPO), Pune, organized a training programme for police
officers at the at SP Office Pune Rural on Frida.
The program was held as part of efforts to strengthen inter-departmental
coordination and enhance the efficiency of passport-related verification processes,
The programme focused on sensitizing police personnel on passport verification
procedures, recent system upgrades, and best practices to ensure timely and
accurate police verification reports.
Shri Sandeep Singh Gill (Superintendent of Police, Pune Rural) welcomed and
delivered the introductory remarks. The training session emphasized the critical role
of police verification in passport issuance and the importance of close coordination
between passport authorities and the police department in delivering citizen-centric
services.
Dr. Vinod Gaikwad, Regional Passport Officer, Pune, highlighted the initiatives
undertaken by the Ministry of External Affairs to modernize passport services through
transparent, technology-enabled processes. He emphasized that timely and accurate
police verification is a key pillar of the passport issuance system and plays a vital role
in ensuring national security as well as citizen convenience.
During the session, Mrs. Shruti Pandey, Deputy Passport Officer provided a detailed
overview of the Passport Seva Programme (PSP) Version 2.0, highlighting its
enhanced digital features, streamlined workflows, and improved integration with
police verification systems. The presentation focused on how PSP 2.0 facilitates faster
processing, better data accuracy, and improved monitoring of verification timelines.
An interactive question-and-answer programme was also conducted during the
session, wherein officers from RPO Pune addressed the doubts and queries raised by
police officers regarding procedural aspects, documentation requirements, common
discrepancies, and operational challenges faced during police verification.
The training programme reflected the shared commitment of the Regional Passport
Office, Pune, and Superintendent of Police Office, Pune Rural to enhance operational
efficiency, strengthen inter-departmental coordination, and improve public servicedelivery through capacity building and collaboration.
***
Harshal Akude/Parshuram Kor
Follow us on social media: @PIBMumbai /PIBMumbai /pibmumbai pibmumbai[at]gmail[dot]com /PI
BMumbai /pibmumbai
(Release ID: 2253394) Visitor Counter : 16
Read this release in: Marathi