On November 7, 2025, Airports Authority of India (AAI) announced the resolution of a technical issue in the Automatic Message Switching System (AMSS) at Indira Gandhi International Airport, New Delhi. The issue had temporarily affected flight plan message processing since November 6, 2025. Secretary, Ministry of Civil Aviation Shri Samir Kumar Sinha, Chairman AAI Shri Vipin Kumar, Member (Air Navigation Services) AAI Shri M. Suresh, and senior officials convened an urgent review meeting and issued immediate directions to identify and rectify the problem. The Original Equipment Manufacturer was engaged and additional manpower was deployed to manually process flight plans. A dedicated team comprising officials from Electronics Corporation of India Limited and AAI continues to remain on-site. The AMSS has been restored to normal functionality. While minor delays may persist, the system is stabilizing. AAI regrets any inconvenience and reaffirms its commitment to maintaining high standards of safety and service. (Release ID: 2187630) Visitor Counter: 339
Key Entities Referenced
Airports Authority of India: Entity resolving the technical issue.
Indira Gandhi International Airport, New Delhi: Location where the technical issue occurred.
Ministry of Civil Aviation: Ministry under which Airports Authority of India falls.
Automatic Message Switching System (AMSS): The system that experienced a technical issue.
Ministry of Civil Aviation
AAI Resolves Technical Issue at Indira Gandhi
International Airport, New Delhi
Posted On: 07 NOV 2025 9:41PM by PIB Delhi
Airports Authority of India successfully addressed a technical issue in the Automatic Message
Switching System at Indira Gandhi International Airport, New Delhi, which had temporarily affected
the processing of flight plan messages from 6th November, 2025.
Upon detection of the issue in the IP-based AMSS system, an urgent review meeting was convened
by Shri Samir Kumar Sinha, Secretary, Ministry of Civil Aviation with Shri Vipin Kumar, Chairman
AAI, Shri M. Suresh, Member (Air Navigation Services) AAI and senior officials. Immediate
directions were issued to identify and rectify the root cause of the problem.
In parallel, the Original Equipment Manufacturer was engaged and additional manpower was
deployed to manually process flight plans, ensuring continuity and safety of Air Traffic Control
operations without disruption. A dedicated team comprising officials from Electronics Corporation of
India Limited and AAI continues to remain on-site to oversee system stability and performance.
The AMSS has now been restored to normal functionality. While minor delays in automated processes
may persist due to backlogged data, the system is stabilising and full normalcy is expected shortly.
The Airports Authority of India deeply regrets any inconvenience caused to airlines and passengers
and reaffirms its commitment to maintaining the highest standards of operational safety, reliability
and service excellence across the nation’s air traffic management network.
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DK
(Release ID: 2187630) Visitor Counter : 339