**Executive Summary**
The Ministry of Civil Aviation has issued guidelines for settling compensation claims related to accidents occurring during the provision of public services. These guidelines, effective from the date of issue by the Department of Personnel and Training, are based on directions from the Delhi High Court and are adopted from guidelines framed by the Department of Telecommunications (DoT). The guidelines apply to the Ministry of Civil Aviation, its attached and subordinate offices/organizations/autonomous bodies.
**Key Points / Main Content**
* **Title & Scope:**
* The guidelines are titled "Guidelines for Settlement of Claims for Compensation in case of incident(s) in the course of provision of public service in Ministry of Civil Aviation and its Attached/Subordinate offices/organizations/ autonomous bodies."
* They govern compensation claims arising from accidents resulting in loss of life or permanent disability to the general public or persons injured during public service within the Ministry's premises or its controlled entities. Claims of non-employees (excluding outsourced agency employees) will not be considered.
* **Definitions:**
* *Accident*: Any death or permanent disability resulting from unintended and unforeseen injurious occurrences.
* *Competent Authority*: Secretary to Government of India in the Ministry of Civil Aviation or Head of the Attached/Subordinate Office or Autonomous Bodies/PSUs.
* *Department*: Ministry of Civil Aviation, including its attached/subordinate offices, autonomous bodies, and PSUs.
* *Dependent*: As defined in the Employee's Compensation Act, 1923.
* *Designated Officer*: An officer designated by the Competent Authority of Junior Administrative Grade (JAG) or equivalent to receive and process compensation claims.
* *Victim*: Any person who suffers permanent disablement or dies in an accident as defined in these Guidelines.
* *Permanent Disablement*: A disablement that is classified as a permanent total disablement under the proviso to Section 2 (1) of the Employee's Compensation Act, 1923.
* **Extent of Liability & Claim Settlement:**
* Compensation amounts: Death or permanent disability (loss of both limbs): Rs. 10,00,000; Other permanent disability: Rs. 7,00,000.
* Victims or dependents must apply within 90 days to the Designated Officer with an undertaking that no other claim has been made. Required documents include age proof, death/disability certificate, FIR copy, dependency certificate, and a detailed accident report (prepared by police within 30 days).
* The Designated Officer processes claims within 30 days, taking into consideration the accident report.
* Compensation may be fully in cash or partly as reimbursement of medical expenses, as determined by the sanctioning authority.
* **Disbursement & Safeguards:**
* Compensation is deposited in a Nationalized Bank (or Scheduled Commercial Bank). 75% is put in fixed deposit (minimum 1 year), with 25% available for immediate expenses.
* For minors, 75% is deposited until the age of majority, with exceptions for educational/medical needs.
* Interest is credited monthly to the victim/dependent's savings account.
* A clause in all contracts with persons/agencies/firms for public service will state that compensation paid under these guidelines shall be recoverable from such person/agency/firm.
* **Appeals:**
* Appeals against decisions of the Designated Officer can be made to the Competent Authority within 30 days. The Competent Authority must decide on the appeal within 30 days of receipt.
* **Other conditions:**
* No claims for employment will be entertained.
* Compensation is subject to the condition that the victim or legal heirs should not have received any compensation for the same loss or injury from any other Government authority(ies).
**Impact Analysis**
**Ministry of Civil Aviation (including its Attached/Subordinate Offices, Autonomous Bodies, and PSUs)**
* **Impact:** Must adopt and implement the guidelines for compensation claims. This will result in ensuring standard practice is followed when settling these claims.
* **Action Required:** Ensure all officers are aware of the guidelines and follow them, particularly the Designated Officers, when processing claims.
**Victims and their Dependents**
* **Impact:** Guidelines provide a framework for claiming compensation for accidents resulting in loss of life or permanent disability.
* **Action Required:** File applications within 90 days with the required documentation to the Designated Officer.
**Designated Officers**
* **Impact:** The designated officer is responsible for receiving and processing claims
* **Action Required:** Shall process the claim of compensation on priority basis but would not take more than 30 days for disposing off the same in any case.
**Competent Authority**
* **Impact:** The competent authority is responsible for the decision of all appeals against decisions of the designated officer.
* **Action Required:** Shall decide the same within 30 days of receipt of such appeal.
**Persons/Agencies/Firms contracting with the Department**
* **Impact:** Liabilities and expenses for providing public services may increase.
* **Action Required:** Review and agree to a clause that any compensation paid by the Department under these guidelines can be recovered from them.
Key Entities Referenced
Ministry of Civil Aviation: The primary administrative entity to which the guidelines pertain and which is responsible for settling compensation claims related to accidents.
Guidelines for Settlement of Claims for Compensation on Accidents in the Course of Provision of Public Service: The policy document itself, outlining the procedures and criteria for settling compensation claims related to accidents.
Employees Compensation Act, 1923: Referenced legislation defining terms like 'Dependent' and 'Permanent Disablement', relevant to compensation claims.
Department of Telecommunications (DoT): The original agency that framed the initial guidelines later adopted by the Ministry of Civil Aviation.
Delhi High Court: The court whose order prompted the Department of Telecommunications to frame the initial guidelines for compensation.