CAR SECTION 7 – FLIGHT CREW STANDARDS TRAINING AND LICENSING SERIES G PART V, Approval/ Renewal of Aviation English Language Training Organizations (AELTO) and Testing Service Providers (TSP)

CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION OPP. SAFDURJUNG AIRPORT, NEW DELHI CIVIL AVIATION REQUIREMENT SECTION 7 – FLIGHT CREW STANDARDS EFFECTIVE: FORTHWITH File TRAINING AND LICENSING SERIES G PART V No:18024/23/2020DTL-DGCA ISSUE I II , REV 2 Dated 20 March 2024 (Yet to be Decided) Subject: Approval/ Renewal of Aviation English Language Training Organizations (AELTO) and Testing Service Providers (TSP) 1. Introduction 1.1 CAR Section 7 Series G Part III specifies the minimum training in aviation English language to be undertaken by a candidate/ test taker prior to appearing for the English language Proficiency assessment. Additionally, any valid aviation English training must contain activities that are designed to address all six language skill areas specified in the ICAO Rating Scale and holistic descriptors: pronunciation, structure, vocabulary, fluency, comprehension and interactions. Towards achieving this and to ensure conformance of Clause 6A 7 of Section A of Schedule I II and Clause 10 9 of Section A of Schedule III II , only DGCA approved training institutes/ organizations will be permitted to undertake training/ conduct assessments. 1.2 This Civil Aviation Requirement (CAR) is issued under the provisions of Rule 133A 202 and Rule 133B 68 of the Aircraft Rules 1937, Bharatiya Vayuyan Niyam,2025 (BVN, 2025) and lays down the qualifications and procedure for approval and certification of trainers and training organizations engaged in English Language Training and Testing. 2. Applicability and Scope The CAR is applicable to the following organizations intending to engage as Testing Service provider and/or Training organization providing Aviation English Language proficiency training :- Rev 2, MARCH 2024 1CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 (a) DGCA approved Scheduled Operator/ Non-Scheduled Operator/ Private Operator/ ANSP/ Approved Flying Training Organization/ and; (b) Organisations approved by ICAO Contracting States for English Language Proficiency in accordance with ICAO Doc 9835, Manual on the Implementation of ICAO Language Proficiency Requirements’ and registered in India. 3. Definitions Accent. A distinctive pronunciation of a language which is usually associated with a geographical region (for first language speakers) or with the phonological influence of another mother tongue (for second or foreign language speakers). All speakers of all languages have an accent. Administration. The date or period during which a test takes place. Or Administration. The actions involved in the delivery of a test to a group of candidates under specified conditions. Specifications might include registration procedures, instructions for candidate seating arrangements, equipment needed, time parameters for each test task, etc. Descriptor. A brief description accompanying a band on a rating scale, which summarizes the degree of proficiency or type of performance expected of a candidate to achieve that particular score. The band may contain several descriptors. Dialect. A distinctive variety of a language, usually associated with social or geographical distinctions, which is characterized by differences in accent, vocabulary and grammar with regard to other varieties of the same language. Interlocutor. A suitably qualified and trained person with whom a candidate interacts during a test in order to complete a speaking task. Language proficiency skills. The knowledge and abilities which impact on the capacity of a given individual to communicate spontaneously, accurately, intelligibly, meaningfully and appropriately in a given language. Note. — Six individual skills are identified in the ICAO Rating Scale. Operational language assessment. (A term specific to ICAO Doc 9835). The assessment of language proficiency using a procedure developed for a different purpose (for example during a flight check or ATC exam). Such assessments however must be carried out in accordance with recognized principles of language testing best practice. Operational rater or Operational assessor. A rater/assessor whose assessment will focus not only on the linguistic features of a candidate’s performance but also on the appropriateness of a candidate’s performance in a test with regard to professional standards and procedures (compare with “language rater/assessor”). Note.— Knowledge of operational procedures is not tested in language tests. Rev 2, MARCH 2024 2CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Rater or Assessor. A suitably qualified and trained person who assigns a score to a candidate’s performance in a test based on a judgment usually involving the matching of features of the performance to descriptors on a rating scale. Rating scale. A scale consisting of several ranked categories used for making judgments of performance. They are typically accompanied by band descriptors which make their interpretation clear. Test objective. The language behaviours for which a test requires candidates to demonstrate their ability. 4. Application for Approval of Aviation English language Training Organization and Testing Service Providers 4.1 Application for approval shall be made in the prescribed Performa specified at Appendices A, B and C to this CAR along with the prescribed fee as per Rule 133C 68 of Aircraft Rules 1937 BVN, 2025, through https://bharatkosh.gov.in along with a copy of the Training and Procedures manual. 4.2 The Training and Procedure Manual for initial approval shall be submitted in paper copy. Once approved, an electronic copy may be maintained in the electronic document library. 4.3 Application pertaining to training/ assessment of Pilot/ Flight Engineer shall be submitted to DGCA (Attn: Directorate of Training and Licensing) while those pertaining to training/ assessment of Air Traffic Controllers/ Aeronautical Station Operators shall be submitted to DGCA (Attn: ATCO Licensing Division - ALD). 4.4 The application shall be signed with seal by Accountable manager of the company or any authorized signatory under in whose name such authority is issued by the Accountable manager. 4.5 All application duly completed in all respect shall be forwarded to DGCA at the following address: O/o Director General of Civil Aviation (Attn.: Director of Operations – DTL/ALD) DGCA Complex, Opposite Safdarjung Airport, New Delhi - 110003, I N D I A. , ,UDAN Bhavan, Safdarjung Airport, New Delhi - 110003, I N D I A. 5. Facilities 5.1 The Training organization shall establish facility appropriate to the size and scope of the training and shall provide physical environment conducive to the learning. These shall include: 5.1.1 General: (i) Adequate Office Space for operational and administrative staff. (ii) Storage area including secure area for training, examination and personnel records. 5.1.2 Classrooms, Library and training aids: i) Adequate and well equipped class rooms. The classrooms shall be properly lighted and Rev 2, MARCH 2024 3CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 furnished. The size of the rooms shall be appropriate to accommodate the maximum number of trainees expected to be trained at any time. The optimum number of students recommended per class is twelve (12) not exceeding Twenty five (25). ii) Library/e-library with adequate number of text books/ e-books for enhancing aviation English language learning. iii) Training aids like computer, projector/suitable monitor, multimedia, Aviation English language learning software etc. 6. Personnel 6.1 Management Personnel 6.1.1 Accountable Manager: The organization shall appoint an accountable manager who has corporate authority for ensuring that training can be financed and carried out to the standard required by Aircraft Rules and this CAR. The accountable manager shall ensure that all necessary resources are available to accomplish training in accordance with laid down standards and establish and promote the quality standards for the training. 6.1.2 Post Holders: Aviation English Language Training Organizations and Testing Service Providers shall nominate a person or group of personnel for acceptance as post holder(s) for key positions. Depending upon the size and scope of the organization, a post holder may perform a combination of key roles and the same shall be described in the training and procedures manual. The nominated key positions are:- a) Accountable Manager b) Interlocutor c) Operational Expert. d) Language Expert. e) Aviation English trainers f) Quality Assurance Manager g) Head of Training* *Head of training is required only for Aviation English Language Training Organization 6.1.3 Minimum Qualification: The Head of Training, Quality Assurance Manager, Interlocutor, Rater 1 (Operational Expert), Rater 2 (Language Expert) and Aviation English trainers shall meet the minimum qualification and training including continued training requirements as prescribed in Appendix D. 6.1.4 Duties and responsibilities of the post holders shall be clearly defined in the Training and Procedures Manual. The post holder shall perform their duties upon assessment and approval/ acceptance by DGCA. 7. Training and Procedures Manual 7.1 Training Organization/Testing Service Providers shall prepare a training and procedures manual for approval by DGCA. Training and procedure manual developed by Training Organization/Testing Service Providers shall meet the requirements laid down Appendix-C. Rev 2, MARCH 2024 4CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 7.2 The training and procedures manual shall be amended as necessary to keep the information contained therein up to date. The Training Organization/Testing Service Providers shall promptly furnish amendments to the training and procedures manual to DGCA for approval on eGCA portal. 7.3 Copies of all the training and procedures manual including any amendments, thereto shall be furnished promptly to all organizations or persons to whom the manual has been issued after due approval of the amendment from DGCA. 8. Aviation English Training Curriculum 8.1 Aviation English Training will seek to address, in a systematic way, the six skills in the ICAO Rating Scale. Training will also aim to go beyond the test and provide the extensive practice that is necessary to consolidate language skills, build confidence and ensure adequate safety margins when operating in stressful conditions. 8.2 Aviation English Training Organization shall prepare an Aviation English Training Curriculum in line with ICAO Circular 323 and meet the requirements laid down in Appendix E. 9. English language proficiency test 9.1 Aviation English language proficiency language test needs to meet the following criteria: a) It must be a proficiency test of speaking and listening in context appropriate to aviation; b) It must be based on the ICAO Rating Scale and holistic descriptors; and c) It must test language use in a broader context than in the use of ICAO phraseologies alone. 9.2 English language proficiency test shall be conducted by a test team consisting of at least i. Interlocutor; and ii. Two member Rater team comprising of a) Operational Expert; and b) Language Specialist Expert 9.3 Language tests for test taker should specifically address the language skills of the ICAO Rating Scale as well as the holistic descriptors. 9.4 Test taker shall demonstrate the ability to speak and understand the language used for radiotelephony communications to the level specified in the English language proficiency requirements in Appendix B of CAR Section 7 Series G Part III. 9.5 In order to ensure an impartial assessment process, the organizations shall ensure that the language assessment/Testing is independent of the language training. 9.6 English language Proficiency tests shall be conducted directly, through face-to- face only at approved address of testing services provider. And shall be recorded on audio and video media. Rev 2, MARCH 2024 5CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 10. Quality Assurance System 10.1 The applicant shall establish a quality assurance system, acceptable to DGCA, which ensures that training and instructional practices comply with all relevant requirements of this CAR. 10.2 The Quality Assurance System must include a system for conducting internal audit covering the entire area of operation within 12 months. The internal audit shall be conducted by those who are not involved in day to day instructional activity and shall be conducted using customized checklist(s). Each deficiency must be addressed properly to enhance the quality of training and testing. 11. Records 11.1 The assessment documentation and records for candidates acquiring English Proficiency Level 4 and below shall be retained for a minimum period of three years, for candidates acquiring English Proficiency Level 5 shall be retained for a minimum period of six years. The records for Expert Level 6 shall be retained for lifetime. Records shall be made available to DGCA, as and when required. 11.2 All proficiency tests of speaking and listening ability involving interaction between the test-taker and testing team during the test shall be recorded on audio and video media. 11.3 The recordings should ensure review of assessment in case of an appeal. 11.4 Evaluation sheets and supporting documentation should be preserved for a predetermined and documented period of time as mentioned in para 11.1. 12. Inspection by DGCA Team 12.1 Based on the satisfactory review of application, completed checklists and documents, the training organization shall be inspected by a team constituted by DGCA (DTL/ALD). Inspection will be carried out in presence of post holders. 12.2 Upon satisfactory compliance of all requirements, DGCA may grant an approval. The approval shall be valid for a period not exceeding five years from the date of issue. 13. Issue of approval 13.1 The issuance of an approval for a training organization and the continued validity of the approval shall depend upon the training organization being in compliance with the requirements of this CAR. 13.2 The approval document shall contain at least the following: (a) Organization’s name and location; (b) Date of issue and period of validity; (c) Terms of approval 14. Renewal of the approval 14.1 An approved Aviation English Language Training Organization and Testing Service Provider must submit on eGCA portal an application for renewal of the approval provided in the form prescribed at Appendix A Rev 2, MARCH 2024 6CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 along with following documents at least 60 days before the expiration of approval: (a) Prescribed fee under Rule 133C 68 through https://bharatkosh.gov.in (b) Copy of latest internal audit report. (c) Compliance of all pending observations in respect of last inspection. 14.2 DGCA may renew the approval for a period not exceeding five years on being satisfied that the Aviation English Language Training Organizations and Testing Service Providers continues to maintain the required capability. An inspection of the Aviation English Language Training Organizations and Testing Service Providers may be carried out prior to renewal. 15. Changes in the Scope of the Approval Any changes that affect the scope of their approval, for example, inclusion of new training or amending an existing training programme to take advantage of new training equipment/ technology or facilities shall be subjected to the DGCA’s approval. The applicant shall provide the supporting information including the justification for assessment. 16. Revocation, Suspension or Variation of the Approval An approval issued may be revoked, suspended or varied if the requirements set out in this CAR cease to be met in part or in whole, or if the standards on which approval was granted/ conformance of relevant provisions of Aircraft Rules 1937 BVN , 2025, are not maintained. (Faiz Ahmed Kidwai) Director General of Civil Aviation Appendix ‘A’ APPLICATION FOR APPROVAL OF ELP TRAINING ORGANISATION/ TESTING SERVICE PROVIDER Rev 2, MARCH 2024 7CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 INITIAL APPROVAL CHANGE RENEWAL 1.1 Full name of applicant (in capital letters) 1.2 Address of applicant (in capital letters) 1.3 Telephone Number(s) 1.4 Fax Number 1.5 Email/ Telex number 1.6 Nationality of the Applicant 2. DETAILS OF ELP TRAINING/ TSP ORGANISATION (as required to be shown on the approval) 2.1 Name of the Organization 2.2 Name and Address of the Accountable manager Telephone number FAX number Email-ID 2.3 Correspondence address of the organization 2.4 Permanent address of the organization 2.5 Proposed location of ELP training facility 2.6 Proposed location of ELP training satellite facility (if any) Rev 2, MARCH 2024 8CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 2.7 Proposed location of ELP testing 3 TRAINING AND PROCEDURE MANUAL (TPM) Is a TPM enclosed with this application? (Ref Appendix) YES □ NO □ 4. PROPOSED TRAINING COURSE CURRICULUM enclosed with this application (refer ICAO circular 323) YES □ NO □ 5. Copy of contract agreement for outsourced facility or equipment (if any). 6 Maximum Number of Trainees expected to be trained at any one time 7 ELP TRAINING/ TSP MANAGEMENT PERSONNEL 7.1 Does the minimum qualification requirement for each management position are met as per CAR SEC 7 SERIES G PART V YES □ NO □ 7.2 Name of Accountable Manager (Please enclose a current Curriculum Vitae) Telephone number Email-ID 7.3 The person in charge of head of training. (Please enclose a current Curriculum Vitae) Name Status/ Designation Telephone number Email-ID Rev 2, MARCH 2024 9CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 7.4 Interlocutor (s). Please enclose a current Curriculum Vitae) Name (s) Status/ Designation Telephone number Email-ID 7.5 Rater 1 (Operational Expert (s)). (Please enclose a current Curriculum Vitae) Name Status/ Designation Telephone number Email-ID 7.6 Rater 2 (Language Specialist (s)). (Please enclose a current Curriculum Vitae) Name Status/ Designation Telephone number Email-ID 7.7 Quality Assurance Manager (s) (Please enclose a current Curriculum Vitae [CV]) Name Status/ Designation Telephone number Email-ID Rev 2, MARCH 2024 10CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 7.8 The person responsible for Aviation English Training [For Training Organization] [Trainer] (Please enclose a current Curriculum Vitae) Name Status/ Designation Telephone number Email-ID 8 DETAILS OF FEES 8.1 Challan No. for online deposit (http://bharatkosh.gov.in) 8.2 Amount (refer Aircraft Rule 133 C) 9 ANY OTHER INFORMATION: I hereby certify that the forgoing information is correct in every respect and no relevant information has been withheld. SIGNATURE OF ACCOUNTABLE MANAGER DATE……………………………. NAME…………………….………………….. (in capital letters) Note: 1. Application not completed in all respect and not accompanied with relevant enclosures is likely to be rejected. 2. The application shall be signed by the owner of the company. In case of any other person authorized by the owner, authorization should be attached with the application. 3. It is an offence to make any false representation with the intent to deceive, for the purpose of procuring the ELP Training and TSP approval. Rev 2, MARCH 2024 11CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Appendix B Checklist for Testing Service Provider S.no. Item Reply Notes 1. Is the test designed to assess speaking and … YES listening proficiency in accordance with each … NO component of the ICAO Language Proficiency Rating Scale and the holistic descriptors in Annex 1? 2. Is a definition of the test purpose that describes … YES both the aims of the test and the target population … NO accessible to all decision-makers? 3. Is a description of and rationale for test construct … YES and how it corresponds to the ICAO language … NO proficiency requirements accessible to all decision- makers in plain, layperson language? 4. Does the test comply with principles of good … YES practice and a code of ethics as described in … NO Chapter 6 of ICAO Doc 9835? 5. Does the test focus on discrete-point items, on … YES grammar explicitly or on discrete vocabulary items? … NO 6. Is a specific listening section with individual items … YES included? Note.— If comprehension is assessed through a … NO specific listening section with individual items, it should not be done to the detriment of assessing interaction. 7. Does the test include voice-only interaction? … YES … NO 8. Is the test is specific to aviation operations? … YES … NO 9. Does the test assess plain language proficiency in … YES an aviation context? … NO 10. Does the test avoid items that are designed to elicit … YES highly technical or very context-specific language? … NO 11. Is the final score for each test-taker the lowest of the scores in each of the six ICAO language … YES proficiency skills? … NO Rev 2, MARCH 2024 12CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 6.3.3 TEST VALIDITY AND RELIABILITY S.no. Item Reply Notes … YES 12. Is a statement of evidence for test validity and reliability accessible to all decision-makers in plain, … NO layperson language? 13. Is a description of the development process that includes the following information accessible to all decision-makers: a) a summary of the development calendar? … YES … NO b) a report on each development phase? … YES … NO 14. Is an appraisal of the expected test washback … YES effect on training accessible to all decision- … NO makers? RATING S.no. Item Reply Notes 15. Is the rating process documented? … YES … NO 16. To fulfil licensing requirements, do at least two … YES raters participate in the rating of tests, with a third … NO expert rater consulted in case of divergent scores? 17. a) Are initial and recurrent rater training … YES documented? … NO b) Are rater training records maintained? … YES … NO c) Are raters audited periodically and reports … YES documented? … NO 18. If rating is conducted using new technology, … YES including speech recognition technology, is the … NO correspondence of such rating to human rating, on all aspects of the Rating Scale, clearly demonstrated in layperson language? Rev 2, MARCH 2024 13CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 TEST ADMINISTRATION AND SECURITY S.no. Item Reply Notes Test administration 19. Is a complete sample of the test published, including the following: a) test-taker documents (paper instructions, … YES screen display, etc.)? … NO b) interlocutor instructions or prompts? … YES … NO c) rater documentation (answer key, rating scale, … YES instructions)? … NO d) one complete sample of audio recordings (for … YES listening sections or semi-direct prompts)? … NO e) a demonstration of test-taker/interlocutor … YES interaction? … NO 20. Is the test rating process documented, including … YES instructions on the extent and nature of evidence … NO that raters should collect? 21. Are the test instructions to the test-taker, the test … YES administration team and test raters clearly … NO documented? 22. Are the requirements for equipment, human … YES resources and facilities necessary for the test … NO included in the instructions? 23. Is the testing location moderately comfortable, … YES private and quiet? … NO Is a full description of test administration policies 24. and procedures available to all decision-makers? Does it include the following: … YES a) policies and procedures for retaking the test? … NO b) score reporting procedures? … YES … NO c) record-keeping arrangements? … YES … NO Rev 2, MARCH 2024 14CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Reference Item Reply Notes … YES d) plans for quality control, test maintenance and ongoing test development? … NO e) purchasing conditions? … YES … NO 25. Has a documented appeals process been … YES established and made available to test-takers and … NO decision-makers at the beginning of the testing process? Test security 26. Is a full description of security measures required … YES to ensure the integrity of the testing process … NO documented and available to all decision-makers? 27. In the case of semi-direct prompts, are there … YES adequate versions of the test to meet the needs of … NO the population to be tested with respect to its size and diversity? 28. Are test questions and prompts held in confidence … YES and not published or in any way provided to test- … NO takers prior to the test event? 29. Is a documented policy for all aspects of test … YES security accessible to all decision-makers? … NO RECORD-KEEPING S.no. Item Reply Notes Are all proficiency tests of speaking ability involving 30. interaction between the test-taker and interlocutor … YES recorded on audio or video media? … NO Are evaluation sheets and supporting 31. documentation filed for a predetermined and … YES documented period of time of sufficient duration to … NO ensure that rating decisions can no longer be appealed? 32. Is the record-keeping process adequate for the … YES scope of the testing and documented? … NO Is the score-reporting process documented, and … YES 33. are scores retained for the duration of the licence? … NO Rev 2, MARCH 2024 15CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 S.no. Item Reply Notes 34. Are results of testing held in strict confidence and … YES released only to test-takers, their sponsors or … NO employers, and the civil aviation authority, unless test-takers provide written permission to release their results to another person or organization? ORGANIZATIONAL INFORMATION AND INFRASTRUCTURE S.no. Item Reply Notes 35. Has an aviation language TSP provided clear … YES information about its organization and its … NO relationships with other organizations? 36. If a TSP is also a training provider, is there a clear … YES and documented separation between the two … NO activities? 37. Does the TSP employ sufficient numbers of … YES qualified interlocutors and raters to administer the … NO Required tests? 38. Has the TSP provided an explanation of how the … YES test is maintained, including an explanation of how … NO Ongoing test development is conducted? TESTING-TEAM QUALIFICATIONS S.no. Item Reply Notes Familiarity with ICAO documentation Are all testing team members familiar with the 39. following ICAO publications? a) the relevant SARPS and Recommended … YES Practices of Annex 1? … NO … YES b) holistic descriptors (Appendix 1 to Annex 1) … NO and the ICAO Rating Scale (Attachment A to Annex 1)? … YES c) Manual on the Implementation of ICAO … NO Language Proficiency Requirements (Doc 9835)? … YES d) ICAO Rated Speech Samples CD? … NO Rev 2, MARCH 2024 16CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Test design and development team S.no. Item Reply Notes 40. Does the test design and development team … YES include individuals with aviation operational, … NO language test development, and linguistic expertise? Test administration team (administrators and interlocutors) 41. Do test administrators and interlocutors have a … YES working knowledge of the test administration … NO guidelines published by the test organization? 42. Do interlocutors demonstrate language … YES proficiency of at least ICAO Extended Level 5 in … NO the language to be tested and proficiency at Expert Level 6 if the test is designed to assess ICAO Level 6 proficiency? 43. Have interlocutors successfully completed initial … YES interlocutor training? … NO 44. Have interlocutors successfully completed … YES recurrent interlocutor training at least once each … NO year? 45. Do interlocutors have appropriate aviation … YES operational or language testing expertise, or … NO both? Rater team 46. Do raters demonstrate language proficiency of at … YES least ICAO Extended Level 5 in the language to … NO be tested, and Expert Level 6 if the test is designed to assess ICAO Level 6 proficiency? Are raters familiar with aviation English and with 47. any vocabulary and structures that will likely be … YES elicited by the test prompts and interactions? … NO Have raters successfully completed initial rater 48. training? … YES … NO Have raters successfully completed recurrent … YES 49. rater training at least once each year? … NO Rev 2, MARCH 2024 17CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Appendix ‘C’ Training and Procedures Manual 1. The training/testing organization shall provide a training and procedures manual for the use and guidance of personnel concerned. This manual may be issued in separate parts and shall contain at least the following information: a) a general description of the scope of training authorized under the organization’s terms of approval; b) the content of the training programmes offered including the courseware and equipment to be used; c) a description of the organization’s quality assurance system in accordance with CAR; d) a description of the organization’s facilities; e) the name, duties and qualification of the person designated as responsible for compliance with the requirements of the approval; f) a description of the duties and qualification of the personnel designated as responsible for planning, performing and supervising the training; g) a description of the procedures used to establish and maintain the competence of instructional personnel as required; h) a description of the method used for the completion and retention of the training records required; i) a description, when applicable, of additional training needed to comply with an operator’s procedures and requirements; and j) When DGCA has authorized an approved training organization to conduct the testing required for the issuance of an ELP Certificate in accordance with CAR Section 7 Series G Part III, a description of the selection, role and duties of the authorized personnel, as well as the applicable requirements of this CAR. Rev 2, MARCH 2024 18CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Appendix ‘D’ Minimum qualification and training including continued training requirements - Interlocutor, Rater 1 (Operational Expert), Rater 2 (Language Expert) and Aviation English trainers 1. Interlocutors 1.1 Demonstrate language proficiency of ICAO Expert Level 6. 1.2 Successfully completed initial interlocutor training; 1.3 A pilot/ air traffic controller holding English Language Proficiency of Expert Level 6 and having at least 5 years of operational experience in civil aviation operations or language testing expertise or both. 1.4 Shall be required to undergo offline/online recurrent interlocutor training at least once each year. 2. Rater 1 (Operational Expert) 2.1 Minimum 10 Years of Radiotelephony Experience as a Flight Crew member/ Air Traffic Controller/ Aeronautical Station Operator in civil aviation 2.2 Shall have completed Initial Rater training 2.3 Holding English Language Proficiency of Expert Level 6. 2.4 Shall be required to undergo offline/online recurrent rater training at least once each year. 3. Rater 2 (Language Specialist Expert) 3.1 Hold a Master’s degree in English or Bachelors Degree in English with graduate diploma in Teaching English as a Second Language (TESL) or Bachelor’s Degree in English with Certificate in English Language Teaching to Adults (CELTA) or Teachers of English to Speakers of other language (TESOL) from a recognized institute; and 3.2 Have Initial rater Training. 3.3 Have at least 05 years teaching experience in an Aviation English programme, or English for specific purpose teaching or Teaching English as Foreign/Second Language or Working Knowledge of Principles of theoretical and applied linguistics 3.4 Shall be required to undergo offline/online recurrent rater training at least once each year. Rev 2, MARCH 2024 19CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Note 1: Initial and recurrent training aiming to standardize rater behavior is vital to objectivity. As a language testing standard, raters should undergo approximately 40 hours of initial rater training and 24 hours of recurrent training per year. Note 2: Aviation English language Training organizations may also include to carry out Initial and recurrent training for Interlocutors and Raters in their organization Training and Procedure Manual. 4 English Trainer 4.1 The Aviation English trainers should meet following requirement: 4.1.1 Hold a Master’s degree (English); and 4.1.2 Have at least 3 years teaching experience in an Aviation English programme, or English for specific purpose teaching or Teaching English as Foreign/Second Language. 4.1.3 In-depth knowledge of Doc 9835 and ICAO Language Proficiency Requirements — Rated Speech Samples. Note: All members of the testing team should be familiar with the following ICAO publications: (i) the relevant Standards and Recommended Practices of Annex 1; (ii) holistic descriptors (Appendix 1 to Annex 1) and the ICAO Rating Scale (Attachment A to Annex 1); (iii) Doc 9835; and (iv) ICAO Rated Speech Samples 5 Head of Training for Aviation English Language Training Organization (AELTO) 5.1 For ATCOs & ASOs- Shall hold or has held Flight Crew/ ATC License /rating, with overall experience of at least 10 years of Flying/Air Traffic Control and AELP of Expert Level 6 (six). 5.2 For Flight Crew Shall hold or has held Flight Crew/ ATC License /rating, with overall experience of at least 10 years of Flying/Air Traffic Control and AELP of Expert Level 6 (six). or Any suitably qualified person having expertise in Aviation English Rev 2, MARCH 2024 20CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 training/testing with a minimum experience of 05 years. 6. Quality Assurance Manager - AELTO/Testing Service Provider (TSP) 6.1 For ATCOs & ASOs- Shall hold or has held Flight Crew/ ATC License /rating with overall experience of at least 5 years of Flying/Air Traffic Control and AELP of Expert Level 6 (six) and shall have been trained in Quality Assurance/ Quality Management /Quality Auditing; or have at least one year of experience of quality auditing. 6.2 For Flight Crew Any suitably qualified person having been trained in Quality Assurance/ Quality Management /Quality Auditing; and Have at least 03 years of experience in the field of Quality Assurance/ Quality Management /Quality Auditing 7. Initial and Recurrent Interlocutor/rater Training. 7.1 Initial and Recurrent Interlocutor/rater training may be undertaken at DGCA approved AELP organization having trainer (s) approved for imparting such training to Interlocutors/raters or at organizations approved by other ICAO contracting states, or having undertaken ICAO approved training/courses for such purpose 7.2 Upon completion of such initial or recurrent training, a certificate to the effect that initial or recurrent training (as applicable) has been successfully completed, shall be issued by the concerned trainer/’organisation that has conducted the training’, to the trainee Interlocutors/raters. 7.3 Eligibility requirements for initial/recurrent Interlocutor trainer. 7.3.1 An applicant for initial/recurrent Interlocutor trainer shall have: For AELTO/TSP in case of ATCOs & Aeronautical Station Operator Rev 2, MARCH 2024 21CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 (ASOs) (i) A minimum experience of 3 years as Interlocutor. (ii) Conducted in excess of 50 Language Proficiency Tests as Interlocutor. For AELPTO/TSP in case of Flight Crew- (i) A minimum experience of 3 years as Interlocutor. (ii) Conducted in excess of 350 Language Proficiency Tests as Interlocutor. 7.3.2 Must have received training on the following as part of Train the Trainer programme:- (i) Test requirements according to ICAO document 9835. (ii) Rating ‘Plain English for Aviation’ according to the ICAO Language Proficiency Requirements. (iii) Analysis of the ICAO Rating Scale. (iv) Applying the ICAO rating scale to speech samples levels 1 – 6. (v) Interlocution – Test Delivery, focusing on good test room practice and procedures. 7.4 Eligibility requirements for initial/recurrent Rater trainer. 7.4.1 An applicant for initial/recurrent rater trainer shall have: For AELTO/TSP in case of ATCOs & ASOs- (i) A minimum experience of 3 years as Rater-2( English Language Expert) (ii) Conducted in excess of 50 Language Proficiency Tests as Rater- 2( English Language Expert). For AELPTO/TSP in case of Flight Crew- (i) A minimum experience of 3 years as Rater. (ii) Conducted in excess of 350 Language Proficiency Tests as Rater. 7.4.2 Must have received training on the following as part of Train the Trainer programme:- (i) Test requirements according to ICAO document 9835. (ii) Rating ‘Plain English for Aviation’ according to the ICAO Language Proficiency Requirements. (iii) Analysis of the ICAO Rating Scale. Rev 2, MARCH 2024 22CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 (iv) Applying the ICAO rating scale to speech samples levels 1 – 6. (v) Candidate Testing and Rating. 7.5 Applicants meeting the above eligibility criteria may submit an application to DGCA through their organization, for approval as ‘Initial & recurrent Interlocutor trainer’ or ‘Initial & recurrent Rater trainer’ (as applicable) with necessary supporting documentary evidence as mentioned above. 7.6 ‘Initial or Recurrent’ trainers approved by other ICAO contracting state approved organizations may be considered as trainers subject to verification by DGCA of such qualification. Notwithstanding, such trainers shall be required to obtain approval of DGCA prior to utilizing their privileges as trainer at DGCA approved organizations. 7.7 Approval of ‘Initial or Recurrent’ trainers shall be subject to their continued association with concerned AELP organization, annual standardization and biennial re-certification (where applicable). Rev 2, MARCH 2024 23CIVIL AVIATION REQUIREMENTS SECTION 7 SERIES G PART V 30TH JANUARY 2019 Appendix ‘E’ Aviation English training Curriculum 1. Aviation English training curriculum must be in line with Appendix B of ICAO Doc 9835 2. The primary objective of aviation English training curriculum must be to build and enhance communicative skills and strategies. The training program shall include a checklist to ensure that each of the six ICAO Rating Scale skills mentioned below receives adequate and appropriate attention. (i) Pronunciation: Pronunciation, stress, rhythm, and intonation, though possibly influenced by the first language or regional variation, almost never interfere with ease of understanding. (ii) Structure: Both basic and complex grammatical structures and sentence patterns are consistently well controlled. (iii) Vocabulary: Vocabulary range and accuracy are sufficient to communicate effectively on a wide variety of familiar and unfamiliar topics. Vocabulary is idiomatic, nuanced, and sensitive to register. (iv) Fluency: Able to speak at length with a natural, effortless flow. Varies speech flow for stylistic effect, e.g. to emphasize a point. Uses appropriate discourse markers and connectors spontaneously. (v) Comprehension: Comprehension is consistently accurate in nearly all contexts and includes comprehension of linguistic and cultural subtleties. (vi) Interactions: Interacts with ease in nearly all situations. Is sensitive to verbal and non-verbal cues and responds to them appropriately 3. The courseware must also be designed to take students progressively towards Operational Level 4 and ensure that they attain it with a comfortable safety margin. 4. The training for ab-initio students should at least cover language and communication skills in areas of the following:- (i) Aerodrome communication (ii) En-route communication (iii) Pilot/controller and Controller/ controller interactions (iv) Triggering actions in aeronautical communication (v) Sharing information in aeronautical communication (vi) Incident reporting in aeronautical communication (vii) Aviation related lexis (vii) Miscellaneous language of aeronautical communication such as managing an emergency with other cabin and fight deck crews; calming unruly or distressed passengers; handling hijackers, terrorists, etc.; and liaising with fire crews and emergency services. (viii) Miscellaneous language of aeronautical communication such as managing an emergency with other cabin and fight deck crews; calming unruly or distressed passengers; handling hijackers, terrorists, etc.; and liaising with fire crews and emergency services. Rev 2, MARCH 2024 24