On January 24, 2026, India Tourism Mumbai, the Regional Office of the Ministry of Tourism, Government of India, organized a two-hour Sensitization/Training Programme for nearly 120 tourist taxi drivers on the occasion of National Tourism Day at the Institute of Hotel Management (IHM), Dadar, Mumbai. The programme aimed to enhance service quality and professionalism among drivers and covered topics such as etiquette, personal grooming and hygiene, women safety and security, and the drivers' role as tourism ambassadors. The sessions were conducted by a Senior Guide, Incredible India Tourist Guide (IITG), along with faculty members of IHM, Mumbai. Participants represented various tourist transport operators. At the end of the program, a Safe and Honorable Tourism Pledge was administered, and participation certificates and Incredible India merchandise were distributed.
PIB Mumbai | Saurabh Khekde/Darshana Rane
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Release ID: 2218836
Key Entities Referenced
Ministry of Tourism: The ministry organizing the Sensitization Programme in Mumbai.
India Tourism Mumbai: The Regional Office of the Ministry of Tourism, Government of India, that organized the training.
National Tourism Day: The occasion on which the Sensitization Programme for Tourist Taxi Drivers was organized.
Mumbai: Location where the Sensitization Programme for Tourist Taxi Drivers was organized.
Ministry of Tourism
India Tourism Mumbai Organises Sensitization
Programme for Tourist Taxi Drivers on National
Tourism Day
Nearly 120 tourist taxi drivers learn nuances of the tourism
transport sector
प्रव तथ: 26 JAN 2026 6:40PM by PIB Mumbai
Mumbai, 26 January 2026
India Tourism Mumbai, the Regional Office of the Ministry of Tourism, Government of India,
organised a two-hour Sensitization / Training Programme on Saturday, 24th January 2026, at
the Institute of Hotel Management (IHM), Dadar, Mumbai. The programme was organised on the
occasion of National Tourism Day, in which approximately 120 tourist taxi drivers participated
and learned the nuances of the tourism transport sector.
The sessions were conducted by a Senior Guide, Incredible India Tourist Guide (IITG), along
with faculty members of IHM, Mumbai.
The programme focused on enhancing service quality and professionalism among tourist taxi
drivers, who play a vital role as the first point of contact for visitors. Key topics covered during
the sessions included etiquette and courteous behaviour while interacting with tourists; the
importance of personal grooming and hygiene as part of professional service; women safety and
security; and sensitization of taxi drivers towards their role as tourism ambassadors of the city.The participating taxi drivers represented various tourist transport operators from Mumbai,
along with other tourist transport operators.
At the conclusion of the programme, a Safe and Honourable Tourism Pledge was administered to
all participants. Participation certificates along with Incredible India merchandise were
distributed.
* * *
PIB Mumbai | Saurabh Khekde/Darshana Rane
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(रलीज़ आईडी: 2218836) आगंतुक पटल : 48
इस वज्ञ को इन भाषाओ ंम पढ़: Marathi