On October 10, 2025, the Ministry of Civil Aviation, led by Minister Rammohan Naidu, held a monthly review meeting with domestic airlines, including Air India, Air India Express, IndiGo, Akasa Air, Alliance Air, Fly91, FlyBig and IndiaOne Air, to assess operational and technical performance with a focus on safety and passenger facilitation. The meeting was attended by Secretary, Ministry of Civil Aviation, Shri Samir Kumar Sinha, Director General of Civil Aviation, Shri Faiz Ahmed Kidwai and other senior officials.
The airlines presented performance metrics including actions on security incidents and passenger grievances. Discussions covered safety oversight, fleet management, and passenger-centric initiatives. Minister Naidu emphasized safety protocol adherence and passenger convenience. The minister sensitized airlines to keep airfares reasonable during the upcoming festive season, and airlines assured that passenger convenience will remain a top priority. Additional flight capacities have been deployed on high-traffic routes to meet festive demand.
The DGCA's Tariff Monitoring Unit was directed to maintain vigilance on airfares and compliance. Minister Naidu reviewed grievance redressal and directed airlines to qualitatively close passenger grievances promptly, further noting the Ministry's passenger grievance redressal portal, AirSewa, has been upgraded. Minister Naidu encouraged airlines to embed the Prime Minister's vision of Swachhta in their operations and praised their efforts in sustainable aviation. Periodic reviews have been institutionalized to strengthen monitoring and coordination.
Key Entities Referenced
Ministry of Civil Aviation: The primary ministry responsible for overseeing the aviation sector in India and for the review of airlines' performance.
DGCA's Tariff Monitoring Unit: The unit within the Directorate General of Civil Aviation (DGCA) tasked with monitoring airfares and ensuring compliance with tariff regulations.
Airlines: Domestic airlines operating in India that are subject to the review of operations, safety, and airfares.
AirSewa: The Ministry's passenger grievance redressal portal, upgraded to enable passengers to register complaints related to high airfares.
Ministry of Civil Aviation
Minister Ram Mohan Naidu chairs monthly review
meeting with Airlines
Airlines sensitized to keep airfares reasonable during
the festive season
Posted On: 10 OCT 2025 8:55PM by PIB Delhi
Minister of Civil Aviation, Shri Rammohan Naidu, chaired the monthly review meeting today with domestic
airlines to assess their operational and technical performance, with a special focus on safety and passenger
facilitation. The meeting was attended by Secretary, Ministry of Civil Aviation, Shri Samir Kumar Sinha,
Director General of Civil Aviation, Shri Faiz Ahmed Kidwai and other senior officials.
Majority of the airlines viz Air India, Air India Express, IndiGo, Akasa Air, Alliance Air, Fly91, FlyBig and
IndiaOne Air participated and presented their performance metrics including action taken reports on security
incidents and passenger grievances. Comprehensive discussions were held on safety oversight, fleet
management and passenger-centric initiatives.
Minister Shri Rammohan Naidu emphasized strict adherence to safety protocols and urged the
airlines to adopt best practices in passenger convenience and service quality. Detailed discussions
were held with each airline on identifying bottlenecks in their operations and addressing their
challenges.
During the meeting, Minister Rammohan Naidu also sensitized airlines to ensure that airfares
remain reasonable across the sectors during the upcoming festival season. Airlines assured that
passenger convenience will remain their top priority and informed that additional flight capacities
have been deployed on high-traffic routes to meet festive demand.
The Minister has also directed the DGCA’s Tariff Monitoring Unit to maintain strict vigilance on
airfares and ensure compliance with the tariff range declared by airlines.
During the interaction, Minister also reviewed grievance redressal done by the airlines and directed
them to qualitatively close passenger grievances in a timely manner. The Ministry’s passenger
grievance redressal portal, AirSewa has also been upgraded for enabling passengers to register
complaints related to high airfares also.
Minister Ram Mohan Naidu also encouraged the airlines to embed Hon’ble Prime Minister’s vision
of Swachhta in their operations, practices and service delivery. He praised the airlines for their
collective efforts in making Indian aviation more sustainable through the adoption of advanced
technologies and environmentally responsible practices.
These periodic reviews have been institutionalized at the Ministry to strengthen monitoring and
coordination on operational matters between the Government and the airlines.
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SK/DK(Release ID: 2177617)