**Executive Summary:**
The Ministry of Agriculture and Farmers Welfare addresses concerns regarding the PMKISAN scheme, specifically technical errors hindering benefit access for eligible farmers. The response details measures taken to streamline Aadhaar authentication, bank account verification, and grievance redressal. Mandatory Aadhaar-based payments were implemented from the 13th installment (December 2022-March 2023) and the AI-based Kisan eMitra Chatbot was launched in September 2023.
**Key Points / Main Content:**
* **PMKISAN Scheme Overview:**
* Launched in February 2019 to provide Rs 6,000 annually to farmers with cultivable land, disbursed in three installments via Direct Benefit Transfer (DBT) to Aadhaar-seeded accounts.
* Cultivable landholding is the primary eligibility criterion, subject to certain exclusions.
* Over Rs 3.90 lakh Cr disbursed through 20 installments since inception.
* Benefits are transferred through DBT based on verified data from States/UTs.
* **Technological Interventions:**
* Integration with PFMS, UIDAI, and the Income Tax Department to ease registration and enhance transparency.
* Land seeding made mandatory along with Aadhaar-based payment and e-KYC.
* Aadhaar-based payment mandatory from the 13th installment (December 2022-March 2023) to ensure benefits reach Aadhaar-linked accounts, improving transaction success rate (99.92% in the 19th installment).
* **Addressing Transaction Failures:**
* Major reasons for failure: deseeding of Aadhaar number, non-mapping of Aadhaar, and account closure.
* Farmers and States/UTs are notified for error correction; benefits are released with the next installment upon correction.
* Failed transactions are reprocessed periodically.
* **Grievance Redressal Mechanisms:**
* CPGRAMS portal, PM KISAN portal, physical receipts, and emails.
* AI-based Kisan eMitra Chatbot launched in September 2023, available in 11 languages.
* The Chatbot has resolved over 95 lakh queries from 53 lakh farmers as of 15.07.2025.
**Impact Analysis**
* **Farmers:**
* *Impact:* Farmers benefit from streamlined benefit transfers and improved grievance redressal. Those with technical issues such as incorrect Aadhaar seeding, inactive accounts, or transaction failures are directly affected.
* *Action Required:* Farmers need to ensure their Aadhaar is correctly seeded with their bank accounts and rectify any discrepancies in their data as notified by the State/UT. They can utilize the grievance redressal mechanisms, including the Kisan eMitra Chatbot, to resolve issues.
* **State/UT Governments:**
* *Impact:* States/UTs are responsible for verifying farmer data and correcting discrepancies to ensure timely benefit transfers.
* *Action Required:* States/UTs must promptly act on data discrepancies, notify farmers, and ensure corrected data is submitted for benefit release.
* **Banks:**
* *Impact:* Banks play a role in Aadhaar seeding and account maintenance, impacting the success of DBT.
* *Action Required:* Banks should ensure proper Aadhaar mapping and notify customers of any issues such as deseeding or account closure.
* **Government of India:**
* *Impact:* The Government is responsible for the overall implementation and monitoring of the PMKISAN scheme.
* *Action Required:* The Government needs to continuously monitor the scheme's effectiveness, address technical issues, and ensure the smooth transfer of benefits to eligible farmers.
Key Entities Referenced
PMKISAN scheme: A central sector scheme launched in February 2019 to supplement the financial needs of farmers with cultivable landholding by providing a financial benefit of Rs 6,000 per year in three equal installments.
Aadhaar: A 12-digit individual identification number issued by the Unique Identification Authority of India (UIDAI). It is used for authentication and as a means of ensuring benefits reach the intended recipients under the PMKISAN scheme.
Direct Benefit Transfer (DBT): A mechanism through which benefits are directly transferred into the Aadhaar seeded bank accounts of farmers.
PFMS: Public Financial Management System, integrated with PMKISAN to bring transparency and efficiency in implementation of the Scheme.
UIDAI: Unique Identification Authority of India, integrated with PMKISAN to bring transparency and efficiency in implementation of the Scheme.
Income Tax Department: Integrated with PMKISAN to bring transparency and efficiency in implementation of the Scheme.
CPGRAMS: A portal used as a grievance redressal mechanism for issues faced by farmers under the PMKISAN scheme.
Kisan eMitra Chatbot: An AI-based chatbot launched in September 2023 to provide quick and accurate responses to farmers' queries in their native languages.
GOVERNMENT OF INDIA
MINISTRY OF AGRICULTURE AND FARMERS WELFARE
DEPARTMENT OF AGRICULTURE AND FARMERS WELFARE
LOK SABHA
UNSTARRED QUESTION NO. 2623
TO BE ANSWERED ON 05TH AUGUST, 2025
AADHAAR SEEDING FOR PM-KISAN SCHEME
2623. MS. PRANITI SUSHILKUMAR SHINDE:
Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ(cid:874)ष एवं (cid:873)कसान क(cid:227)याण मं(cid:287)ी
be pleased to state:
(a) whether the Government is aware that a large number of eligible farmers are unable
to receive benefits under the PM-KISAN scheme due to technical errors such as incorrect
Aadhaar seeding, inactive or frozen bank accounts and non-maintenance charges imposed
by banks;
(b) the details and number of beneficiaries whose payments have failed or been delayed
in the last three years due to such banking and Aadhaar-related issues;
(c) the measures being taken to streamline the Aadhaar authentication and bank
account verification process to ensure timely and accurate transfer of benefits to farmers;
and
(d) the steps being taken to create a grievance redressal mechanism at the district and
block levels to assist farmers facing payment failures?
ANSWER
THE MINISTER OF STATE FOR AGRICULTURE AND FARMERS WELFARE
कृ(cid:874)ष एवं (cid:873)कसान क(cid:227)याण रा(cid:207)य म(cid:287)ं ी (SHRI RAMNATH THAKUR)
(a) to (c): The PM-KISAN scheme is a central sector scheme launched in February
2019 by the Hon’ble Prime Minister to supplement the financial needs of farmers with
cultivable land-holding. Under the scheme, a financial benefit of Rs 6,000/- per year is
transferred in three equal instalments, into the Aadhaar seeded bank accounts of farmers
through Direct Benefit Transfer (DBT) mode. Under the PM-KISAN Scheme, cultivable
landholding is primary eligibility criteria to receive benefit of the Scheme subject to some
certain exclusions relating to higher income status.
A farmer-centric digital infrastructure has ensured the benefits of the scheme reach
all the farmers across the country without involvement of any intermediaries. Maintaining
absolute transparency in registering and verifying beneficiaries, the Government of India
has disbursed over Rs 3.90 lakh Cr. through 20 installments since inception of the Scheme.
Benefits of the scheme are transferred to the beneficiaries through Direct Benefit
Transfer (DBT) mode, based on the verified data received from the States/UTs on the PM-KISAN portal. To ease the registration process for farmers and bring in transparency and
efficiency in implementation of the Scheme, several technological interventions were
introduced, including integration with PFMS, UIDAI, and the Income Tax Department.
Further, land seeding was made mandatory along with Aadhaar based payment and e-
KYC. All of this ensures that the benefit of the Scheme reach farmers seamlessly. In case
of any discrepancy in data, the record is sent back to State/UT for correction and on receipt
of the corrected data, the benefits are released immediately with the upcoming release.
To ensure that the benefits of the scheme reach the beneficiaries successfully,
Aadhaar-based payment has been made mandatory for release of benefits under PM-
KISAN from the 13th instalment (December 2022 – March 2023). This ensures that the
benefits of the scheme are transferred to the Aadhaar-linked account of the beneficiary.
This eliminates the problem of account-based payment, which was prone to data entry
errors and changes in account details due to bank mergers. As a result, the 19th instalment
witnessed a transaction success rate of 99.92%.
If any failed transaction still occurs, it is reprocessed from time to time. The major
reasons for transaction failure are de-seeding of Aadhaar number from NPCI mapper by the
bank, non-mapping of Aadhaar to account number, and account closure. In such cases,
farmers and the concerned State/UT are notified for error correction and pending action
from their end. As soon as the error is corrected, the benefits are released immediately with
the upcoming release.
(d): To ensure the prompt resolution of issues faced by the farmers under the PM-KISAN
scheme, following grievance redressal mechanisms are in place:
CPGRAMS portal
PM KISAN portal
Physical receipts and emails
To further enhance grievance redressal, the AI-based Kisan eMitra Chatbot was launched
in September 2023. This Chatbot provides quick, accurate, and clear responses to farmers'
queries round the clock in their native languages, making the system more accessible and
user-friendly. It is accessible on all platforms such as web, mobile, etc. The Kisan eMitra
Chatbot currently operates in 11 languages—English, Hindi, Odia, Tamil, Bengali,
Malayalam, Gujarati, Punjabi, Kannada, Telugu, and Marathi—and has successfully
resolved over 95 lakh queries from 53 lakh farmers as on 15.07.2025.
*****