Home India Ministry of Jal Shakti Parliament Question: Complaints under Har Ghar Nal Se Jal Yo...
Date: 2025-12-04 Category: Not Applicable State: Union Government Country: India

Parliament Question: Complaints under Har Ghar Nal Se Jal Yojana

Issued by Ministry of Jal Shakti · Not Applicable

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Executive Summary & Key Takeaways

**Executive Summary** This document is the answered version of the Lok Sabha Unstarred Question No. 804, addressing complaints under the "Har Ghar Nal Se Jal Yojana" and was answered on December 4, 2025. It outlines the progress of the Jal Jeevan Mission (JJM) in providing tap water connections to rural households, the handling of complaints related to the mission, and the funds released to States/UTs under JJM over the last five years. The state-wise details of funds released from 2020-21 to 2024-25 are annexed. **Key Points / Main Content** * **Jal Jeevan Mission (JJM) Implementation:** * The Government of India is implementing JJM in partnership with States/UTs since August 2019 to provide tap water connection to every rural household. * Over 2.68 lakh villages have been reported as "Har Ghar Jal" villages. * Piped water supply works are at various stages of implementation in the remaining villages. * **Complaint Handling:** * The responsibility for planning, implementation, and O&M of piped water supply schemes lies with State/UT Governments. * Grievances/complaints under JJM are handled and disposed of at the State/UT level. * Complaints are forwarded to the state government for corrective measures. * Citizens can lodge grievances on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS). * The record of complaints related to tap water supply is maintained at the state level. * **Funding:** * State-wise details of funds released under JJM during the last five years (2020-21, 2021-22, 2022-23, 2023-24 and 2024-25) are annexed. * Total funds released across all states/UTs from 2020-2025 are: 10,917.86, 40,009.77, 54,742.30, 69,885.01 and 22,540.22 crores. **Impact Analysis** **State/UT Governments** * **Impact:** Responsible for planning, implementing, and maintaining piped water supply schemes, handling complaints, and maintaining records. * **Action Required:** Take corrective measures on complaints received, manage and dispose of grievances at the State/UT level, and maintain accurate records of tap water supply complaints. **Rural Households Across the Country** * **Impact:** Aims to provide tap water connections to every rural household. * **Action Required:** Can lodge grievances on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) if facing issues with tap water supply. **Citizens** * **Impact:** Citizens can lodge their grievances on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS). * **Action Required:** Citizens need to utilise the CPGRAMS portal to lodge their grievances so that they can be addressed by the government.

Key Entities Referenced

Jal Jeevan Mission (JJM): A program implemented by the Government of India to provide tap water connection to every rural household across the country. Ministry of Jal Shakti: The central ministry responsible for the Jal Jeevan Mission. CPGRAMS (Centralised Public Grievance Redress and Monitoring System): Online portal for citizens to lodge grievances related to tap water supply under Jal Jeevan Mission. Har Ghar Nal Se Jal: An initiative under the Jal Jeevan Mission
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See Full Document Text
GOVERNMENT OF INDIA MINISTRY OF JAL SHAKTI DEPARTMENT OF DRINKING WATER & SANITATION LOK SABHA UNSTARRED QUESTION NO. 804 ANSWERED ON 04/12/2025 COMPLAINTS UNDER HAR GHAR NAL SE JAL YOJANA 804. SHRI BAPI HALDAR: Will the Minister of JAL SHAKTI be pleased to state: (a) whether it is a fact that many villages have been facing the problem of not getting uninterrupted water supply in spite of having tap connections and if so, the details thereof; (b) the details of the complaints received under the 'Har Ghar Nal Se Jal' initiative under the Jal Jeevan Mission, State-wise; and (c) the details of the funds released under the said mission during the last five years, year and State-wise? ANSWER MINISTER OF STATE FOR JAL SHAKTI (SHRI V. SOMANNA) (a) Since August 2019, the Government of India is implementing Jal Jeevan Mission (JJM), in partnership with States/ UTs to provide tap water connection to every rural household across the country. As reported by States/UTs on JJM-IMIS, more than 2.68 lakh villages have been reported as Har Ghar Jal villages i.e. every rural household in these villages has a tap water connection. Further, piped water supply works are at various stages of implementation in the remaining villages to ensure the provision of tap water supply to all rural households. (b) Water is a state subject and, therefore, the primary responsibility for planning, implementation, and operation & maintenance (O&M) of piped water supply schemes to provide tap water to rural households, lies with the respective State/UT Governments. As such, grievances/ complaints, etc. under JJM are handled and disposed of at the State/ UT level. Such complaints/ representations as and when received in this department are forwarded to the state government for taking necessary corrective measures. In addition, citizens can also lodge their grievances on Centralised Public Grievance Redress and Monitoring System (CPGRAMS), online portal of Government of India, which are forwarded to concerned states for taking corrective action. The record of complaints related to tap water supply are maintained at state government level. (c) The state-wise detail of the funds released under JJM during the last five years (2020-21, 2021-22, 2022-23, 2023-24 and 2024-25) is annexed. ***** Page 1 of 2Annexure Annex referred to in the reply to part (c) of Lok Sabha Unstarred Question No. 804 answered on 04.12.2025 Funds released to States/ UTs under JJM (Rs. in crores) Sr.No. State/ UT 2020-21 2021-22 2022-23 2023-24 2024-25 1 Andaman & 1.46 2.06 2.16 3.76 0.45 Nicobar Islands 2 Andhra Pradesh 297.62 791.06 - 793.57 70.00 3 Arunachal 344.85 1,555.53 1,116.35 771.21 108.91 Pradesh 4 Assam 551.77 4,200.87 4,588.21 6,204.00 2,159.63 5 Bihar 353.60 - - - - 6 Chhattisgarh 334.14 477.24 2,223.98 2,885.56 191.59 7 DNH&DD - - - - - 8 Goa 6.20 22.77 - 11.25 0.65 9 Gujarat 983.08 2,557.96 3,590.16 2,237.14 59.00 10 Haryana 72.38 559.98 463.00 526.72 - 11 Himachal 547.48 2,012.78 1,344.94 402.34 137.48 Pradesh 12 J&K 53.72 604.18 1,439.50 3,267.12 693.86 13 Jharkhand 143.06 512.22 2,119.14 2,875.35 70.00 14 Karnataka 446.36 2,504.40 2,725.93 4,966.62 570.66 15 Kerala 303.18 1,353.44 2,206.54 671.18 974.68 16 Ladakh - 340.68 382.76 131.07 187.43 17 Lakshadweep - - 9.25 19.82 0.56 18 Madhya 960.09 3,837.59 2,820.51 5,419.90 2,622.35 Pradesh 19 Maharashtra 457.23 1,666.64 3,915.62 7,444.26 1,605.88 20 Manipur 141.80 601.19 256.03 - - 21 Meghalaya 184.92 1,078.39 1,047.00 1,500.00 405.65 22 Mizoram 104.30 303.89 448.58 303.10 13.52 23 Nagaland 85.57 333.61 484.28 314.90 19.87 24 Odisha 609.11 2,492.56 1,768.73 2,108.54 368.39 25 Puducherry 1.06 7.47 - 1.00 3.77 26 Punjab - 402.24 - 119.76 50.00 27 Rajasthan 630.51 2,345.08 6,081.80 250.00 1,659.22 28 Sikkim 39.36 194.79 188.92 251.61 62.25 29 Tamil Nadu 690.36 614.35 872.96 2,617.10 731.67 30 Telangana 82.71 - - - - 31 Tripura 117.46 714.09 849.91 744.18 368.38 32 Uttar Pradesh 1,295.47 5,435.25 9,496.54 16,947.00 6,310.98 33 Uttarakhand 271.93 1,082.85 1,209.38 1,890.66 568.40 34 West Bengal 807.08 1,404.61 3,090.12 4,206.29 2,524.99 Total 10,917.86 40,009.77 54,742.30 69,885.01 22,540.22 Source: JJM IMIS Page 2 of 2

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