Executive Summary:
As of August 2019, the Government of India, in partnership with States/UTs, is implementing the Jal Jeevan Mission (JJM) to provide potable tap water to every rural household. As of June 30, 2025, tap water connections have increased from 3.23 crore (16.71%) to 15.66 crore (80.89%). Grievances are handled at the State/UT level, with the Union Government forwarding complaints to relevant state authorities.
Key Points / Main Content:
Jal Jeevan Mission (JJM) Implementation:
* The JJM aims to provide potable tap water supply in adequate quantity and prescribed quality on a regular, long-term basis to every rural household in the country.
* As of June 30, 2025, 15.66 crore (80.89%) rural households have tap water connections, compared to 3.23 crore (16.71%) at the start of the mission in August 2019.
* Approximately 2.63 lakh villages are reported as "Har Ghar Jal," meaning 100% of rural households have tap water supply.
Handling of Grievances:
* Primary responsibility for planning, implementation, and maintenance of piped water supply schemes lies with State/UT governments.
* Grievances, including those related to defective taps and insufficient water supply, are handled and resolved at the State/UT level.
* Complaints received by the Department of Drinking Water and Sanitation are forwarded to the respective State governments for corrective measures.
* Citizens can lodge grievances on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) online portal, which are then forwarded to concerned States for action.
* District-wise details of complaints related to tap water supply are maintained at the State level.
Addressing Implementation Gaps:
* Challenges include lack of dependable water sources, geo-genic contaminants, uneven terrain, scattered habitations, delays in state share release, lack of technical capacity, and delays in statutory clearances.
* Government of India initiatives:
* Special Assistance to States for Capital Expenditure (50-year interest-free loans).
* Nodal officer for coordinating statutory clearances.
* State and District Programme Management Units (SPMUs and DPMUs).
* Nal Jal Mitra Programme for skilled local personnel.
* States advised to focus on source recharging (bore well recharge, rainwater recharge, rejuvenation of water bodies, reuse of greywater) in convergence with other schemes (MGNREGS, IWMP, 15th Finance Commission grants, State schemes, CSR funds).
* Jal Shakti Abhiyan (JSA) promotes water conservation at the grassroots level.
* JSA: Catch the Rain (CTR) campaign covers all blocks of all districts and has become an annual feature since 2021.
* "Jal Sanchay Jan Bhagidari" (JSJB) initiative encourages collective efforts for water conservation.
ANNEX:
* State/UT-wise status of rural households with tap water connections as of June 30, 2025, and the number of Har Ghar Jal reported villages.
Impact Analysis:
State/UT Governments:
* Impact: Responsible for planning, implementing, operating, and maintaining piped water supply schemes and addressing grievances.
* Action Required: Handle and resolve complaints related to defective taps and insufficient water supply. Implement source recharging and water conservation measures.
Rural Households:
* Impact: Intended beneficiaries of potable tap water supply.
* Action Required: Report issues related to water supply and quality through available grievance redressal mechanisms.
Central Government (Ministry of Jal Shakti):
* Impact: Oversees the implementation of JJM, provides financial and technical assistance to States/UTs, and addresses implementation challenges.
* Action Required: Continue to provide support to States/UTs, monitor progress, and facilitate resolution of implementation bottlenecks. Forward public grievances to relevant state authorities.
Implementing Agencies, Gram Panchayats, and Local Communities:
* Impact: Responsible for planning, managing, operating, and maintaining water supply schemes at the local level.
* Action Required: Develop technical capacity, ensure effective management of water supply schemes, and implement water conservation measures.
Key Entities Referenced
Jal Jeevan Mission: A Government of India initiative (flagship program) to provide potable tap water supply to every rural household.
MS. PRANITI SUSHILKUMAR SHINDE: Member of Parliament who asked a question regarding the Jal Jeevan Mission in Lok Sabha.
SHRI BENNY BEHANAN: Member of Parliament who asked a question regarding the Jal Jeevan Mission in Lok Sabha.
Ministry of Jal Shakti: The Indian government ministry responsible for water resources.
SHRI C R PATIL: Minister of Jal Shakti who answered the questions in Lok Sabha.
Centralised Public Grievance Redress and Monitoring System: Online portal of Government of India, which forwarded to concerned States for taking corrective action.
MGNREGS: Mahatma Gandhi National Rural Employment Guarantee Scheme. Convergence with other schemes such as MGNREGS
Jal Shakti Abhiyan: A campaign launched in August 2019 for water conservation in water-stressed districts.
GOVERNMENT OF INDIA
MINISTRY OF JAL SHAKTI
DEPARTMENT OF DRINKING WATER AND SANITATION
LOK SABHA
STARRED QUESTION NO.269
ANSWERED ON 07/08/2025
COMPLAINTS UNDER JJM
*269. MS. PRANITI SUSHILKUMAR SHINDE:
SHRI BENNY BEHANAN:
Will the Minister of JAL SHAKTI be pleased to state:
(a) the number of villages and families in each State that have an operational faucet of water
under the Jal Jeevan Mission (JJM) as on June, 2025;
(b) whether the Government has received complaints about defective faucets or insufficient
water supply under JJM and if so, the details thereof, State and district-wise; and
(c) the steps taken/being taken by the Government to address implementation gaps and ensure
the quality of water?
ANSWER
MINISTER OF JAL SHAKTI
(SHRI C R PATIL)
(a) to (c): A Statement is laid on the table of the House.
*****
Page 1 of 5STATEMENT REFERRED TO IN REPLY TO PARTS (A) TO (C) IN RESPECT OF
LOK SABHA STARRED QUESTION NO.269 FOR REPLY ON 07.08.2025
REGARDING COMPLAINTS UNDER JJM ASKED BY MS. PRANITI
SUSHILKUMAR SHINDE AND SHRI BENNY BEHANAN
(a) Since August, 2019, Government of India, in partnership with States/ UTs, is implementing
Jal Jeevan Mission (JJM) to make provision of potable tap water supply in adequate quantity,
of prescribed quality on regular & long-term basis to every rural household in the country.
At the start of JJM, only 3.23 crore (16.71%) rural households were reported to have tap water
connections which, as on 30.06.2025, increased to 15.66 crore (80.89%) as reported by States/
UTs. Further, around 2.63 lakh villages are reported as ‘Har Ghar Jal’ i.e. 100% rural
households are having tap water supply. The State/ UT-wise details of rural households with
tap water connections and the number of Har Ghar Jal villages reported, are annexed.
(b) Water is a state subject and, therefore, the primary responsibility for planning,
implementation, and operation & maintenance (O&M) of piped water supply schemes to
provide tap water to rural households, lies with the respective State/UT Government. As such,
grievances/ complaints, etc. inter alia including defective taps and insufficient water supply
under JJM are handled and disposed of at the State/ UT level. Such complaints/ representations
as and when received in this department are forwarded to the state government for taking
necessary corrective measures. In addition, citizens can also lodge their grievances on
Centralised Public Grievance Redress and Monitoring System (CPGRAMS), online portal of
Government of India, which forwarded to concerned States for taking corrective action. The
district-wise details of complaints related to tap water supply are maintained at State level.
(c) States have informed that lack of dependable drinking water sources in water stressed,
drought prone and desert areas, presence of geo genic contaminants in ground water, uneven
geographical terrain, scattered rural habitations, delay in release of the matching State share in
some States, lack of technical capacity with implementing agencies, Gram Panchayats and
local communities to plan, manage, operate & maintain the water supply schemes, delay in
obtaining statutory/ other clearances, etc. are few of problems being faced in the
implementation of the mission.
To address the challenges holistically and overcome these, Government of India has taken a
number of steps, inter alia including implementation of Special Assistance to States for Capital
Expenditure through M/o Finance for financial assistance as 50-year interest free loan for
capital investment projects; nomination of a nodal officer in the Department for coordinating
with Central nodal Ministries/ Departments/ agencies to facilitate the States in obtaining
Statutory/ other clearances; setting up of State Programme Management Units (SPMUs) and
District Programme Management Units (DPMUs) and implementation of “Nal Jal Mitra
Programme” for ensuring availability of skilled local persons at village level to bridge the gap
in availability of technical skill sets and of HR for programme management.
Under the Mission, States have been advised for source recharging, viz. dedicated bore well
recharge structures, rainwater recharge, rejuvenation of existing water bodies, reuse of
greywater, etc., in convergence with other schemes such as MGNREGS, Integrated
Watershed Management Programme (IWMP), 15th Finance Commission tied grants to RLBs/
Page 2 of 5PRIs, State schemes, CSR funds, etc. Further, Jal Shakti Abhiyan campaign, launched in
August 2019 for 256 water stressed districts of the country, encouraged water conservation at
grass-root levels with people's participation. In 2021, “Jal Shakti Abhiyan: Catch the Rain”
(JSA: CTR) with the theme “Catch the Rain – Where it Falls When it Falls” was launched to
cover all the blocks of all districts (rural as well as urban areas) across the country. JSA: CTR
has become an annual feature since 2021. Moreover, aiming to ensure conservation of every
drop of water through collective efforts, following a whole-of-society and whole-of-
government approach, "Jal Sanchay Jan Bhagidari" (JSJB) initiative has also been taken up
as part of the JSA: CTR campaign.
*****
Page 3 of 5ANNEX REFERRED TO IN REPLY TO PART (A) IN RESPECT OF LOK SABHA
STARRED QUESTION NO. 269 ANSWERED ON 07.08.2025
State/ UT-wise status of rural households with tap water connections as on 30.06.2025 and
number of Har Ghar Jal reported villages:
Rural HHs with Total Rural HHs
tap water with tap water
Villages
connection as on supply as on
Total
15/08/2019 30/06/2025
rural
S.
State/ UT HHs
No.
(No. in No. of
lakh) No. (in Total HGJ
In % No. (in lakh) In%
lakh) villages reported
villages
1. A&N Islands 0.62 0.29 46.02 0.62 100 265 265
2. Andhra Pr. 95.53 30.74 32.20 70.62 73.93 15,999 4,784
3. Arunachal Pr. 2.29 0.23 9.97 2.28 100 5,133 5,133
4. Assam 72.24 1.11 1.54 58.97 81.63 24,486 8,169
5. Bihar 167.55 3.16 1.90 160.35 95.71 37,308 32,301
6. Chhattisgarh 50.00 3.20 6.40 40.57 81.17 19,656 5,081
7. DNH and DD 0.85 0.00 0.00 0.85 100 96 96
8. Goa 2.64 1.99 75.44 2.64 100 373 373
9. Gujarat 91.18 65.16 71.46 91.18 100 18,024 18,024
10. Haryana 30.41 17.66 58.08 30.41 100 6,600 6,600
11. Himachal Pr. 17.09 7.63 44.64 17.09 100 17,632 17,632
12. J&K 19.26 5.75 29.88 15.60 80.98 6,153 1,293
13. Jharkhand 62.54 3.45 5.52 34.43 55.04 29,398 4,828
14. Karnataka 101.31 24.51 24.20 86.50 85.38 26,591 7,639
15. Kerala 70.77 16.64 23.51 38.67 54.64 1,435 132
16. Ladakh 0.41 0.01 3.48 0.39 96.88 240 175
17. Lakshadweep 0.13 0.00 0.00 0.12 91.44 10 8
18. Madhya Pr. 111.70 13.53 12.11 78.45 70.23 51,154 20,089
19. Maharashtra 146.79 48.44 33.00 131.97 89.90 40,297 19,614
20. Manipur 4.52 0.26 5.74 3.59 79.59 2,556 613
21. Meghalaya 6.51 0.05 0.70 5.39 82.84 6,456 3,396
22. Mizoram 1.33 0.09 6.91 1.33 100 637 637
23. Nagaland 3.64 0.14 3.82 3.41 93.53 1,425 1,087
24. Odisha 88.67 3.11 3.51 68.12 76.83 46,531 15,130
25. Puducherry 1.15 0.94 81.33 1.15 100 91 91
Page 4 of 5Rural HHs with Total Rural HHs
tap water with tap water
Villages
connection as on supply as on
Total
15/08/2019 30/06/2025
rural
S.
State/ UT HHs
No.
(No. in No. of
lakh) No. (in Total HGJ
In % No. (in lakh) In%
lakh) villages reported
villages
26. Punjab 34.27 16.79 49.00 34.26 100 11,977 11,977
27. Rajasthan 107.74 11.74 11.01 61.07 56.69 42,327 9,143
28. Sikkim 1.33 0.70 53.34 1.22 91.81 400 229
29. Tamil Nadu 125.26 21.76 17.37 111.51 89.02 11,792 8,252
30. Telangana 53.98 15.68 29.05 53.98 100 9,693 9,693
31. Tripura 7.51 0.25 3.29 6.47 86.06 765 113
32. Uttar Pr. 267.22 5.16 1.96 240.68 90.07 97,073 34,741
33. Uttarakhand 14.49 1.30 8.96 14.15 97.64 14,985 11,632
34. West Bengal 175.53 2.15 1.23 98.30 55.99 38,268 4,4073
Total 1,936.44 323.62 16.80 1,566.38 80.89 5,85,826 2,63,043
Delhi & Chandigarh have no rural population. HH: Household
Source: JJM – IMIS
*****
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