Parliament Question: Difficulties in Availing Treatment at AIIMS Delhi

GOVERNMENTOFINDIA MINISTRYOFHEALTH AND FAMILYWELFARE DEPARTMENTOFHEALTH AND FAMILYWELFARE LOK SABHA UNSTARREDQUESTION NO. 4818 TOBE ANSWERED ON20TH MARCH, 2026 DIFFICULTIESIN AVAILING TREATMENTATAIIMS DELHI †4818.SHRIDINESH CHANDRAYADAV: SHRIGIRIDHARI YADAV: Will theMinisterof HEALTH AND FAMILYWELFAREbepleasedto state: (a) whether Ayushman cardholders are facing significant difficulties in availing treatment at AIIMS, Delhi; (b) if so, the detailsthereof; (c) whether it is also true that the said cardholders have to submit their application through Members of Parliament for gettingassistance from the PrimeMinister’sReliefFund; (d) if so, the detailsthereof; and (e) whether the Government proposes to take the said matter on priority and if so, the details thereof? ANSWER THE MINISTER OFSTATE IN THE MINISTRYOFHEALTH AND FAMILY WELFARE (SHRIPRATAPRAOJADHAV) (a) to (e): AIIMS, New Delhi has set up eleven Ayushman Seva Kendra to facilitate Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY) beneficiaries. In cases of any difficulty the beneficiary can register their grievances through the Centralized Grievance Redressal Management System or 24/7 toll-free helpline number – 14555. The grievances are monitored by designated nodal officers for effective and timely grievance redressal. *****