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GOVERNMENTOFINDIA
MINISTRYOFHEALTH AND FAMILYWELFARE
DEPARTMENTOFHEALTH AND FAMILYWELFARE
LOK SABHA
UNSTARREDQUESTION NO. 4788
TO BE ANSWERED ON20th MARCH,2026
FINANCIALASSISTANCEUNDERJSY
†4788.SHRIBHAJANLALJATAV:
Will the Minister of HEALTHANDFAMILYWELFARE be pleased tostate:
(a) whether it is a fact that there has been a significant delay in the payment of financial
assistance to pregnant women under Janani Suraksha Yojana in Karauli and Dholpur districts
of Rajasthan or inmanycases the paymenthasnot beenmade at all;
(b) if so, the detailsthereof,district-wise;
(c) whether the Government proposes to set up helpline or an immediate grievance portal for
the beneficiariesin thisregard; and
(d) if so, the detailsthereof?
ANSWER
THE MINISTER OFSTATE IN THE MINISTRYOFHEALTH AND FAMILY
WELFARE
(SMT. ANUPRIYAPATEL)
(a) and (b): As informed by the State of Rajasthan, payments under Janani Suraksha Yojana
(JSY) are made tothe accountsof the beneficiaries through OJAS software towards makingit
digital,transparentandtimely.
In majority of the cases, payments are processed and completed within 10-12 days after
dischargeofwomenfromtheHealthInstitutionsandaremadeintimeintheStateofRajasthan
includingKarauliandDholpurdistricts. Infewcases,paymentsaredonebeyondaveragetime
duetoreasonslike delayinsubmissionof requireddocuments(Bankdetails, Aadhaar,etc.)by
thebeneficiaryforpaymentand/orduetotechnicalreasons.Further,currentlystateisunderthe
implementation of SNA Sparsh for payment including JSY which will further improve the
payments.(c) and (d): As intimated by Government of Rajasthan, the State already has a grievance
redressal portal named“Rajasthan SamparkPortal”,where anypersoncanregister theirquery
or payment related grievances by dialing “181”. The portal is also available for JSY
beneficiariesfortheirgrievancesorqueriesrelatedtoJSYbenefits.
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