**Summary:**
On August 4, 2025, the Ministry of Labour and Employment announced a Memorandum of Understanding (MoU) with Swiggy, a food delivery and logistics company. The MoU aims to strengthen employment linkages in the gig and logistics sector through the National Career Service (NCS) portal (www.ncs.gov.in). The NCS portal is a platform providing career-related services, including job information, job fair details, career counseling, and skill development course information.
Under the agreement, Swiggy will integrate its gig and logistics opportunities, encompassing delivery and support roles, onto the NCS portal. This integration will provide NCS users with enhanced visibility and access to timely and verified work opportunities. Swiggy will benefit from access to a diverse and skilled talent pool through the NCS portal. The collaboration seeks to create a mutually beneficial model for both job seekers and Swiggy.
Key Entities Referenced
Ministry of Labour and Employment: The Indian government ministry responsible for labour and employment policies.
Lok Sabha: The lower house of the Parliament of India, where the starred question was raised.
Swiggy: A food delivery and logistics company that signed a Memorandum of Understanding (MoU) with the Ministry of Labour and Employment.
SHRI PARBHUBHAI NAGARBHAI VASAVA: Member of Parliament who raised a question regarding the MoU with Swiggy.
SHRI KALI CHARAN SINGH: Member of Parliament who raised a question regarding the MoU with Swiggy.
DR. MANSUKH MANDAVIYA: Minister of Labour and Employment who provided the answer to the Lok Sabha question.
Memorandum of Understanding (MoU): An agreement between the Ministry of Labour and Employment and Swiggy to strengthen employment linkages in the gig and logistics sector.
National Career Service NCS Portal: A one-stop solution for providing career-related services, including job information, career counseling, and skill development courses, from the Ministry of Labour and Employment.
GOVERNMENT OF INDIA
MINISTRY OF LABOUR AND EMPLOYMENT
LOK SABHA
STARRED QUESTION NO.*219
TO BE ANSWERED ON 04TH AUGUST, 2025
MOU WITH SWIGGY
*219. SHRI PARBHUBHAI NAGARBHAI VASAVA:
SHRI KALI CHARAN SINGH:
Will the Minister of LABOUR AND EMPLOYMENT be pleased to state:
(a) the details of the major objectives of the Memorandum of
Understanding (MoU) signed between the Government and
Swiggy;
(b) the manner in which the National Career Service (NCS) portal is
proposed to be utilised under the said MoU; and
(c) the manner in which the said MoU is likely to enhance the access
of youth and contractual/gig workers to employment linkages in
the gig and linkages sector ?
ANSWER
MINISTER OF LABOUR AND EMPLOYMENT
(DR. MANSUKH MANDAVIYA)
(a) to (c): A Statement is laid on the Table of the House.
*STATEMENT REFERRED TO IN REPLY TO LOK SABHA STARRED
QUESTION NO.*219 DUE FOR REPLY ON 04.08.2025 BY SHRI
PARBHUBHAI NAGARBHAI VASAVA, SHRI KALI CHARAN SINGH
REGARDING “MoU WITH SWIGGY”
(a): National Career Service (NCS) Portal is a one-stop solution for
providing career related services including information on jobs from
private and government sectors, information on online & offline job
fairs, job search & matching, career counselling, vocational guidance,
information on skill development courses, employability enhancement
programmes etc. through a digital platform [www.ncs.gov.in].
(b): The Ministry of Labour & Employment has signed a Memorandum of
Understanding (MoU) with Swiggy, leading food delivery and Logistics
Company, marking a significant step toward strengthening employment
linkages in the gig and logistics sector through the National Career
Service (NCS) portal.
This collaboration represents a win-win model, while Swiggy will gain
access to a diverse, skilled, and job-ready talent pool, lakhs of job
seekers across the country will benefit from enhanced visibility and
access to employment opportunities.
(c): Under this MoU, Swiggy will integrate its gig and logistic
opportunities—including delivery and support roles—onto the NCS
portal. This real-time integration will enhance visibility of jobs for NCS
users, who will benefit from timely and verified work opportunities.
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