**Summary:**
On July 28, 2025, the Ministry of Corporate Affairs addressed Lok Sabha Unstarred Question No. 1202 regarding the resolution of investor issues. The response details the Niveshak Shivir event organized by IEPFA and SEBI on June 1, 2025, which saw approximately 450 registered participants. IEPFA-trained personnel facilitated the registration, IEPF-5 form filing, and search process. Dedicated kiosks, staffed by representatives from SEBI, NSDL, CDSL, NSE, BSE, and 88 participating companies (through their RTAs), provided a one-stop resolution platform with personalized guidance. The IEPFA continuously develops and disseminates updated educational materials for investors through awareness campaigns, workshops, social media, and digital platforms. This initiative aims to reduce inaccessible investor funds nationwide by enabling timely resolution of KYC, nomination, and dematerialization issues, and assisting investors in reclaiming shares and dividends from companies and the IEPFA. Minister of State of the Ministry of Corporate Affairs and Ministry of Road Transport and Highways, Harsh Malhotra, provided the answer to the Lok Sabha.
Key Entities Referenced
IEPFA: Investor Education and Protection Fund Authority, an organization involved in investor awareness and protection.
SEBI: Securities and Exchange Board of India, a regulatory body for the securities market in India.
Niveshak Shivir: An event organized by IEPFA and SEBI to address investor issues.
Ministry of Corporate Affairs: A ministry of the Government of India.
NSDL: National Securities Depository Limited, an Indian central securities depository.
CDSL: Central Depository Services Limited, an Indian central securities depository.
NSE: National Stock Exchange of India, a stock exchange in India.
BSE: Bombay Stock Exchange, a stock exchange in India.
GOVERNMENT OF INDIA
MINISTRY OF CORPORATE AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 1202
ANSWERED ON MONDAY THE 28TH JULY, 2025 SARVANA 6, 1947 (SAKA)
RESOLUTION OF INVESTOR’S ISSUES
QUESTION
1202. Shri Chhatrapal Singh Gangwar:
Shri Satish Kumar Gautam:
Shri Pratap Chandra Sarangi:
Dr. Vinod Kumar Bind:
Will the Minister of CORPORATE AFFAIRS be pleased to state:
(a) the total number of claimants and stakeholders participated in the event “Niveshak
Shivir” organised by IEPFA and SEBI on June 1, 2025;
(b) the role of trained officers and dedicated kiosks engaged in the submission of claims
and the resolution of investor issues;
(c) whether the Government has launched any scheme to develop educational material
or digital tools to support investors in the future;
(d) if so, the details thereof; and
(e) the likely impact of the said scheme on reducing the amount of inaccessible investor
funds nation-wide?
ANSWER
MINISTER OF STATE OF THE MINISTRY OF CORPORATE AFFAIRS AND MINISTRY OF
ROAD TRANSPORT AND HIGHWAYS
(HARSH MALHOTRA)
(a)&(b): The “Niveshak Shivir” event held on June 1, 2025, witnessed registrations of
approximately 450 participants. IEPFA-trained personnel facilitated end-to-end process,
including registration, filing of the IEPF-5 form and use of the search facility. Dedicated
kiosks managed by representatives from SEBI, depositories (NSDL & CDSL), stock
exchanges (NSE & BSE), and 88 participating companies through their RTAs enabled a
one-stop resolution platform. In addition, ready assistance and personalized guidance
were also extended to the participants.
(c) & (d): The IEPFA continues to develop and enhance educational materials for
investors from time to time. The education materials are disseminated through various
investor awareness camps and workshops as well as social media and other digital
platforms. These resources are regularly updated to ensure that they remain current,
relevant, and accessible to all investors.
(e): By facilitating direct interaction between investors, companies, and Registrar and
Transfer Agents (RTAs), the initiative enables timely resolution of issues related to KYC,
nomination, and dematerialisation. On-the-spot assistance helps investors to reclaim
the shares and dividends from the companies as well as IEPFA.
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