Executive Summary:
This document presents the Minister of State for Labour and Employment's answer to Lok Sabha Unstarred Question No. 24 on the SAMADHAN portal, to be answered on 21.07.2025. It provides region-wise data for FY 2024-25 and FY 2025-26 (as on 30.06.2025) regarding industrial disputes, claims under various acts, and general complaints, including details on received, disposed of, and pending cases. The data is handled by Regional Offices of Central Industrial Relations Machinery (CIRM).
Key Points / Main Content:
* **SAMADHAN Portal Data:**
* The SAMADHAN portal handles industrial disputes, claims, and complaints filed by workers, trade unions, and employers.
* Data is managed by Regional Offices of CIRM.
* Region-wise details of industrial disputes (including termination), claims under acts such as the Payment of Gratuity Act 1972, Minimum Wages Act 1948, Maternity Benefit Act 1961, Equal Remuneration Act 1976, Payment of Wages Act 1936, and general complaints are provided in the annexure.
* Data includes the number of cases received, disposed of, and pending.
* The annexure contains data for FY 2024-25 and FY 2025-26 (as of 30.06.2025).
* **Dispute Resolution:**
* Resolution of disputes and claims is done through conciliation and quasi-judicial processes by CIRM officers.
* The time taken for resolution depends on factors like the nature of complaints, the number of complainants and trade unions involved, the number and nature of demands, and financial liabilities involved.
Impact Analysis:
* **Workers and Trade Unions:**
* Impact: Are able to lodge complaints and claims related to industrial disputes, termination, and non-compliance with labor laws through the SAMADHAN portal.
* Action Required: Utilize the SAMADHAN portal to lodge complaints and claims, and cooperate with CIRM officers during the conciliation and quasi-judicial processes.
* **Employers:**
* Impact: Are subject to complaints and claims lodged by workers and trade unions regarding various labor law violations.
* Action Required: Respond to complaints and claims filed against them, and cooperate with CIRM officers during the conciliation and quasi-judicial processes to resolve disputes and ensure compliance with labor laws.
* **Regional Offices of Central Industrial Relations Machinery (CIRM):**
* Impact: Responsible for handling industrial disputes, claims, and complaints filed on the SAMADHAN portal.
* Action Required: Manage and process complaints, conduct conciliation and quasi-judicial processes, and resolve disputes in a timely manner. Ensure accurate record-keeping of received, disposed of, and pending cases.
Key Entities Referenced
SAMADHAN Portal: A portal for lodging industrial disputes, claims, and complaints by workers, trade unions, and employers, handled by Regional Offices of Central Industrial Relations Machinery (CIRM).
Ministry of Labour and Employment: The Indian government ministry responsible for labour and employment-related matters.
Central Industrial Relations Machinery (CIRM): Handles industrial disputes, claims and complaints filed on SAMADHAN Portal
Payment of Gratuity Act 1972: An act related to the payment of gratuity to employees.
Minimum Wages Act 1948: An act related to the setting and enforcement of minimum wage standards.
Maternity Benefit Act 1961: An act related to providing maternity benefits to female employees.
Equal Remuneration Act 1976: An act related to providing equal remuneration for men and women workers for same work or work of similar nature
Payment of Wages Act 1936: An act related to the payment of wages to employees.