Home India Ministry of Agriculture and Farmers Welfare Parliament Question: Settlement of PMFBY Claims...
Date: 2025-07-29 Category: Not Applicable State: Union Government Country: India

Parliament Question: Settlement of PMFBY Claims

Issued by Ministry of Agriculture and Farmers Welfare · Not Applicable

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Executive Summary & Key Takeaways

Executive Summary: This document presents the Minister of Agriculture and Farmers Welfare's response to questions raised in Lok Sabha regarding the Pradhan Mantri Fasal Bima Yojana (PMFBY). It provides data on farmer enrollment, claim settlement, pending claims, grievance redressal, and penal actions taken against insurance companies. The data spans from 2020-21 to 2024-25 (up to Kharif 2024) with claim data as of June 30, 2025. Key Points / Main Content: Enrollment and Claims: * 4,992.79 lakh farmer applications were enrolled from 2020-21 to 2024-25 (up to Kharif 2024). * Claims of Rs. 86,306.61 crore were paid to 1,423.22 lakh farmer applications during the same period. * Rs. 5,405.2 crore (5.9%) in claims are currently pending. * Approximately 69 claims have been settled within 30 days from reporting of yield by States/crop loss notification by State or intimation by farmers from Kharif 2023 to Kharif 2024. Reasons for Pendency: * Delay in State Government share of subsidy. * Incorrect/delayed submission of insurance proposals by banks. * Discrepancies in yield data and disputes between State Governments and insurance companies. * Pending claims are settled upon resolution of these issues according to scheme provisions. Grievance Redressal Mechanism: * Stratified Grievance Redressal Mechanism (District Level Grievance Redressal Committee - DGRC, State Level Grievance Redressal Committee - SGRC) exists as per the Revised Operational Guidelines. * Krishi Rakshak Portal and Helpline (KRPH) with toll-free number 14447 is deployed for farmers to raise complaints. * Timelines are fixed for resolving complaints. * 92.13 lakh calls have been attended on KRPH with 62.36 lakh complaints/grievances, of which 62 lakh (99.43%) have been resolved. * In Rajasthan, 8,75,684 complaints/grievances were recorded on KRPH, with 8,71,868 (99.6%) resolved. * 170 grievances were received on Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) in Rajasthan from April 2024 till date, with 168 resolved. Penal Action: * A 12% penalty is auto-calculated and levied on Insurance Companies through the National Crop Insurance Portal (NCIP) for delayed claim payments, effective from Kharif 2024. Impact Analysis: Farmers: * Impact: Enrolled farmers benefit from claim settlements under PMFBY; however, some face delays in claim payments. * Action Required: Utilize the Krishi Rakshak Portal and Helpline (14447) or the Stratified Grievance Redressal Mechanism (DGRC/SGRC) to register complaints regarding claim settlements. State Governments: * Impact: Responsible for timely payment of their share of subsidy and resolution of yield data disputes. * Action Required: Expedite the release of subsidy payments and work with insurance companies to resolve data discrepancies to facilitate timely claim settlements. Insurance Companies/Agencies: * Impact: Subject to penalties for delayed claim payments. * Action Required: Ensure timely processing and settlement of claims to avoid penalties. Banks: * Impact: Responsible for submitting correct and timely insurance proposals. * Action Required: Ensure accurate and timely submission of insurance proposals to avoid delays in claim settlement.

Key Entities Referenced

Pradhan Mantri Fasal Bima Yojana: A Government of India crop insurance scheme (PMFBY) aimed at providing financial support to farmers suffering crop loss/damage arising out of natural calamities. Rajasthan: A state in India, specifically mentioned with district-wise details of claims reported, paid, and pending under PMFBY. Lok Sabha: The lower house of the Parliament of India, where a starred question regarding PMFBY claims was raised. Ministry of Agriculture and Farmers Welfare: The Indian government ministry responsible for agriculture and farmers' welfare, under which the PMFBY scheme falls. SHRI SHIVRAJ SINGH CHAUHAN: The Minister for Agriculture and Farmers Welfare. Krishi Rakshak Portal and Helpline: A grievance redressal mechanism developed to improve the handling of farmer complaints related to crop insurance. Nagaur district, Rajasthan: A district in Rajasthan, specifically mentioned for its PMFBY claim details. National Crop Insurance Portal: A portal (NCIP) where penalties are autocalculated and levied against Insurance Companies for delayed claim payments.
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GOVERNMENT OF INDIA MINISTRY OF AGRICULTURE AND FARMERS WELFARE DEPARTMENT OF AGRICULTURE AND FARMERS WELFARE LOK SABHA STARRED QUESTION NO. 125 TO BE ANSWERED ON THE 29TH JULY, 2025 SETTLEMENT OF PMFBY CLAIMS *125 SHRI HANUMAN BENIWAL Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ िष एवं िकसान क(cid:670)ाण मं(cid:361)ी be pleased to state: (a) the number of farmers enrolled under Pradhan Mantri Fasal Bima Yojana (PMFBY) during the last five years, State/UT-wise; (b) the number of farmers whose claims were not settled within the prescribed time-period, State-wise and district-wise, including for Nagaur and Didwana-Kuchaman districts in Rajasthan; (c) the total amount reported due to delayed claim payments under PMFBY during the last five years, State-wise, along with the average time taken for claim settlement, State-wise; (d) whether the Government has received any complaints regarding farmers being excluded from coverage despite paying the premium or being eligible, and if so, the number of such cases reported and resolved during the said period, State-wise; and (e) whether any penal action has been taken against insurance companies or agencies for delayed or denied payments, and if so, the details thereof? ANSWER THE MINISTER FOR AGRICULTURE AND FARMERS WELFARE कृ िष एवं िकसान क(cid:670)ाण मं(cid:361)ी (SHRI SHIVRAJ SINGH CHAUHAN) (a) to ( e) : A statement is laid on the Table of the House.STATEMENT REFERRED TO PART (a) TO (e) OF LOK SABHA STARRED QUESTION NO. 125 FOR 29TH JULY, 2025 REGARDING DELAY IN SETTLEMENT OF PMFBY CLAIMS. (a) to (c): During 2020-21 to 2024-25 (upto Kharif 2024), 4,992.79 lakh farmer applications have been enrolled. During the same period claims of Rs. 86,306.61 crore has been paid to 1,423.22 lakh farmer applications across the country. Further, Rs.5,405.2 crore (5.9%) is pending for payment. The major reasons for pendency of these claims are (a) delay in providing State Government share of subsidy (b) non-payment/delayed payment or under payment of claims on account of incorrect/delayed submission of insurance proposals by banks (c) discrepancy in yield data & consequent disputes between State Government and insurance companies etc. The pending claims on account of these issue are settled after their resolution as per provisions of the scheme. During Kharif 2023 to Kharif 2024, about 69% claims have been settled within 30 days from reporting of yield by States/crop loss notification by State or intimation by farmers. State-wise details of farmer applications enrolled and farmer application benefitted during 2020-21 to 2024-25 (upto Kharif 2024) are at Annexure-I. State-wise details of claims reported, claims paid and claims pending during 2020-21 to 2024-25 (upto Kharif 2024) as on 30.06.2025 are given in Annexure-II. District-wise details of reported claims, paid claims and pending claims for Rajasthan (including erstwhile Nagaur district) during 2020-21 to 2024-25 (upto Kharif 2024), as on 30.06.2025 under PMFBY are given in Annexure-III. (d): Since the scheme is implemented by the State Government, therefore, in order to resolve the grievances/complaints including those related to claims of insured farmers, provision of Stratified Grievance Redressal Mechanism viz. District Level Grievance Redressal Committee (DGRC), State Level Grievance Redressal Committee (SGRC) has been made in the Revised Operational Guidelines of the Scheme. These committees have been given the detailed mandate as outlined in the Operational Guidelines for hearing the complaints/ grievances and to dispose them as per the stipulated procedure. To further improve the grievance redressal mechanism, Krishi Rakshak Portal and Helpline (KRPH) has been developed. A single Pan-India toll free number 14447 has been deployed and linked to the insurance companies database, where farmers can raise their complaints/grievances. Timelines to resolve these complaints/grievances has also been fixed. Till date, 92.13 lakh calls have been attended on KRPH out of which 62.36 lakh were complaints/ grievances of farmers, from which, 62 lakh (99.43%) complaints/grievances have been resolved in KRPH. Similarly, in Rajasthan, till date, 8,75,684 complaints/grievances of farmers were recorded on KRPH, out of which, 8,71,868 (99.6%) grievances/complaints have been resolved in KRPH. Further, 170 grievances were received on Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) in respect of Rajasthan during April, 2024 till date, out of which 168 have haven resolved as per operational guidelines of the scheme. (e): In case payment of claims is not made timely by Insurance Company, penalty of 12% is auto-calculated and levied through National Crop Insurance Portal (NCIP) w.e.f. Kharif 2024 season.Annexure - I PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications Benefitted from 2020-21 to 2024-25 (upto Kh 24) States Farmers Applications Insured (In No.) Farmers applications Benefitted (In No.) 2020-21 2021-22 2022-23 2023-24 2024-25 2020-21 2021-22 2022-23 2023-24 2024-25 A & N Islands 339 503 171 187 150 - - 7 86 39 Andhra Pradesh - 1,23,87,364 1,31,29,912 85,43,555 - 6,29,229 - - Assam 16,54,293 9,78,243 4,89,981 7,93,506 7,61,951 3,06,903 2,93,265 26,240 99,561 20,817 Chhattisgarh 51,58,362 58,38,755 77,30,456 81,25,985 67,56,016 18,02,988 27,29,951 15,31,966 15,00,347 2,50,598 Goa 84 64 403 234 216 - - 5 2 64 Haryana 16,50,558 14,52,842 14,51,535 1,02,67,729 94,27,621 4,63,902 6,45,202 7,52,993 25,15,329 17,24,053 Himachal Pradesh 2,40,700 2,33,721 2,67,618 2,78,055 1,09,605 1,65,498 1,16,583 1,39,516 1,07,964 31,257 Jammu & Kashmir 90,834 91,582 2,45,757 1,47,346 34,140 17,903 73,579 72,354 Jharkhand 25,48,512 31,825 Karnataka 18,06,952 19,34,442 27,18,915 30,77,232 30,48,823 8,01,362 11,80,532 18,40,873 23,60,145 10,25,637 Kerala 76,317 98,509 1,46,546 1,74,102 92,743 60,353 89,732 1,30,053 28,695 - Madhya Pradesh 84,39,890 92,64,214 1,77,32,045 1,77,95,826 97,17,150 50,44,071 42,83,249 36,88,740 39,43,417 32,64,868 Maharashtra 1,23,97,895 99,02,581 1,07,33,625 2,41,73,494 1,64,14,758 16,89,499 66,64,795 76,44,275 1,32,27,119 73,92,889 Manipur - 2,807 4,066 5,073 4,619 - 1,989 3,395 4,170 - Meghalaya 130 - 337 38,569 47,749 121 - 68 14,398 18,952 Odisha 97,52,448 81,72,952 80,20,747 1,41,60,653 1,37,81,469 17,13,945 29,70,441 17,83,312 11,49,287 7,30,087 Puducherry 11,268 34,293 38,274 42,344 8,781 329 12,168 7,263 5,846 5,857 Rajasthan 1,07,59,587 3,44,53,784 3,90,71,541 3,90,16,977 2,15,31,458 25,06,058 1,18,89,993 1,16,18,304 83,11,462 27,20,571 Sikkim 85 2,346 5,025 3,104 489 6 - - 23 - Tamil Nadu 58,87,626 59,11,015 61,37,961 54,56,594 3,15,826 39,99,367 22,72,586 19,37,875 17,00,553 1,48,721 Telangana - - Tripura 2,57,220 3,35,504 3,56,201 3,65,378 8,231 37,120 43,836 20,515 10,905 3,554 Uttar Pradesh 41,90,556 40,68,701 42,83,991 60,68,754 50,72,290 6,36,141 10,36,784 12,51,998 11,84,713 14,41,310 Uttarakhand 1,70,812 1,82,762 2,82,068 2,27,291 1,28,244 1,04,762 1,16,176 1,99,847 1,71,124 92,045 West Bengal - - Grand Total 6,24,55,122 8,29,58,872 11,19,50,452 14,34,46,756 9,84,67,602 1,93,32,425 3,43,81,422 3,32,24,377 3,64,08,725 1,89,75,498Annexure II PMFBY & RWBCIS: State Wise Reported, paid and pending claims from 2020-21 to 2024-25 (upto Kh 24) (in Rs. Crore) State/UTs Consolidated from 2020-21 to 2024-25 Reason Reported Claims Paid Claims Claims Pending A & N Islands 0.05 0.02 0.03 Andhra Pradesh 3,138.80 - 2,592.07 State share in subsidy and farmers premium share is pending from State Govern ment Assam 557.12 531.51 25.61 Chhattisgarh 3,558.22 3,554.19 4.04 Goa 0.01 0.01 0.00 Haryana 5,921.08 5,858.83 62.25 Himachal Pradesh 369.71 362.51 7.20 Jammu & Kashmir 119.21 116.92 2.29 Jharkhand 20.64 - 20.64 Insured Area not finalised by State Gov ernment Karnataka 9,536.91 9,513.35 23.56 Kerala 461.26 460.58 0.69 Madhya Pradesh 13,688.21 12,380.21 1,308.00 Maharashtra 24,912.02 24,588.57 323.46 Manipur 5.10 5.08 0.03 Meghalaya 24.30 23.61 0.68 Odisha 2,556.29 2,541.31 14.98 Puducherry 10.96 8.49 2.48 Rajasthan 17,421.93 16,474.21 947.72 Sikkim 0.03 0.02 0.01 Tamil Nadu 5,225.14 5,207.59 17.56 Telangana - - - Tripura 9.87 9.57 0.29 Uttar Pradesh 3,208.86 3,157.58 51.27 Uttarakhand 966.13 965.74 0.39 Total 91711.854 86306.61247 5405.241Annexure-III PMFBY & RWBCIS: District Wise details of Claims reported, claims paid and Pending Claims in Rajasthan from 2020-21 to 2024-25 (upto Kharif 2024) as on 30th June 2025 (Figs in Rs. Crores) District Reported Claims Paid Claims Pending Claims Ajmer 535.82 417.76 118.06 Alwar 46.75 39.66 7.08 Banswara 20.51 18.99 1.52 Baran 278.51 278.40 0.11 Barmer 984.80 976.10 8.70 Bharatpur 57.80 44.74 13.06 Bhilwara 374.90 344.17 30.73 Bikaner 1,143.07 1,122.36 20.71 Bundi 318.61 308.60 10.02 Chittorgarh 393.77 386.32 7.45 Churu 2,415.36 2,412.05 3.31 Dausa 18.64 14.92 3.72 Dholpur 3.95 2.99 0.96 Dungarpur 35.75 35.13 0.63 Hanumangarh 2,527.89 2,501.95 25.94 Jaipur 533.37 416.97 116.40 Jaisalmer 577.77 539.87 37.90 Jalore 1,404.04 1,397.08 6.96 Jhalawar 597.09 585.75 11.34 Jhunjhunu 474.76 459.90 14.87 Jodhpur 1,253.98 1,117.46 136.53 Karauli 7.58 6.81 0.77 Kota 143.69 128.70 15.00 Nagaur 965.44 838.65 126.79 Pali 309.99 267.47 42.51 Pratapgarh 120.23 112.51 7.73 Rajsamand 7.68 7.00 0.69 Sawai Madhopur 88.25 64.37 23.88 Sikar 400.98 377.25 23.73 Sirohi 52.37 46.03 6.35 Sri Ganganagar 881.92 826.59 55.33 Tonk 356.03 287.90 68.14 Udaipur 90.60 89.77 0.83 Rajasthan Total 17,421.93 16,474.21 947.72 ****

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