Setting of Public Relations Office at all Zonal and Sub-Zonal Office of CDSCO

No. A.32029/01/2018-D Government of India Directorate General of Health Services Central Drugs Standard Control Organisation New Delhi, dated the 12% December, 2019 OFFICE ORDER Subj =e ct: cSe pt sti cng o -of R P eu gb .lic Relations Office at all Zonal and Sub-Zonal offices of eaCctWDSa S xso ooit D iu sb m sa snC ibo m m tk s( d- ev it e te | oZ r ne h h t) wo gce a o is n i’ sI l nc f/n u aa d d os b A lfl e i c C j o iD r n Ar ueo hsCs nc c son aad( ot f t tt niI o, f vi ia s d i ) a nn 1opcc hi s tu t 9noe r o ‘o/a h s 4s o Ilrt H aa 0o ns si de l vfs o so a e af n i sod t b n tnf hr te Ct d e veho o Ig ie e gD e f r nr sRn a t diS tu rh Po ioecd ldCe rf r avoe ei f o su /aOc sno i dn mnf i c g t u i acf ed 1 nr cti kes e y 9toc es.d v e 4sr w a e 5o im . rto ngf a rTo a i r u mt n Ioh Sd lk .s nad ute e a d e e s a d ir tst a a pk o ee ’r po re ru r . ef oy hhep t a vog aP he iluP seRv ddlu o r ere eab O ef e e st ln r q us oi C t nu l oarc hn di a fy ne ew ru r R i di i re brm e lg f . m ullb isu e sa cw he i Tat n iaobr d t hi l t nre ia lo s e ek o d nn sn i aa s c Ph sn l t e P ge s RfOe e looaf Ord ir f m fd a t p s ei o ae n 0 rc ir d d c7 oe d sn ye v. e hia ci 0 anvat b ld l3 gc ea ey le . a tc l l 2 tc al i ao o 0 ae lc n spZ 1 ss s fo mo D o8 s o n pen r i rc e‘ ga n ub mo e S rul tl gan ir i t e sn tdna i g t e hen olh &&t , ed ned oe aCP pr D po lSc ie c cd aou tr i oe ( n H sa Q /d ) qoT u p eh f rt oe ire e dr sa e n ac b y to y r Zd gP os u nR i a& dO l a O anp a ncte e d r Ca Sit O n ui bo S tn -C h Zeo O o f n mt aa(h ltHe tQ Ps e) re . R, P OT AR h i O se Ps y ar t o tss ch h aea a cl sl hl l s e db c f e o l f n oom t rwa a - ri c c en t h a at drAa ytDi Cn r(e efId fo) er,a r s eh P nap cnRe edr .O l i t nh a ge t ua tp ip lio si en dt T bmh yee n t ts h t eaa mk n e d th oo e cl - od me mar i ms l u nv ii i.s cdi at .i / tn p eg h ot wnh iee t h P n ru u eb m sl b pi e ec c rR tse i l voa eft Pi ao Rln l O O Z sf of ni ac le / ss uha bl -l z on no at l re oq fu fii cr ee s a mn ay yp ri bo er ( Dr. V.G. Somani ) Drugs Controller General (India) Copy to, Rens ODC(I) of all Zones and Sub-Zones of COSCO PPS to JS(RY/PPS to DG, CGHS Web portal of COSCO Guard FileFlow Chart of attending customer application/query at Zonal PRO Receive the Application/query from the customer I Discuss and understand the issue Issue not related to Issue related to Startup/ Concerned Concerned Zone Zone Email the underlying issue to concerned Application or query Division at HQ along Start up/Innovation related to Pending with Copy to PRO. related matter cases at concerned Zonal office Follow up with Provide guidance and concerned resolution on the Provide timely spot resolution to application or query Note: 1. For any assistance Zonal PRO may contact PRO(HQ) over call or email. 2. Amonthly summary of number of applications or queries received and their status of resolution should be communicated to DCG(|) & PRO.