**Executive Summary**
This document details the social security measures implemented for gig and platform workers in India, as outlined in the Code on Social Security, 2020, which came into force on 21.11.2025. It highlights the government's initiatives to register and support unorganized workers through the e-Shram portal, aiming for complete integration by 21.10.2024. These measures are aimed at extending welfare benefits to this growing sector.
**Key Points / Main Content**
* **Code on Social Security, 2020:**
* Defines ‘gig workers’ and ‘platform workers’ and includes related provisions.
* Provides for social security measures like life & disability cover, accident insurance, health & maternity benefits, and old age protection.
* Allows for the establishment of a Social Security Fund.
* Allows for the constitution of a National Social Security Board.
* **e-Shram Portal:**
* Launched on 26.08.2021, to create a national database of unorganized workers.
* Aims to register unorganized workers and provide a Universal Account Number (UAN).
* "One-Stop-Solution" launched on 21.10.2024, integrating various social security/welfare schemes into a single portal.
* **Government Initiatives:**
* Recognizes gig workers' contribution.
* The financial year 2025-26 budget includes registration on e-Shram, issuance of identity cards, and healthcare benefits under AB-PMJAY.
* Nationwide campaigns have registered about 5.12 lakh platform workers on the e-Shram portal as of 01.12.2025.
* The number of gig workers and platform workers is expected to rise to 23.5 million by 2029-30, up from 7.7 million in 2020-21.
**Impact Analysis**
**Gig Workers and Platform Workers**
* **Impact:** Access to social security schemes, life & disability cover, accident insurance, health & maternity benefits, and old age protection. Access to healthcare benefits under AB-PMJAY.
* **Action Required:** Register on the e-Shram portal, obtain an identity card, and utilise the available benefits.
**Ministry of Labour and Employment**
* **Impact:** Responsible for the creation and maintenance of the e-Shram portal and implementation of social security measures.
* **Action Required:** Ensure smooth operation of the e-Shram portal, facilitate integration of welfare schemes, and promote registration of gig and platform workers.
Key Entities Referenced
Code on Social Security, 2020: Central legislation that defines and provides social security measures for gig workers and platform workers in India.
e-Shram portal: Portal launched by the Ministry of Labour and Employment to create a national database of unorganized workers, including gig and platform workers, and facilitate their access to social security schemes.
Ministry of Labour & Employment: The primary government ministry responsible for implementing social security measures and managing the e-Shram portal for gig and platform workers.
Ayushman Bharat-Pradhan Mantri Jan Arogya Yojana (AB-PMJAY): A healthcare scheme extended to gig and platform workers for welfare measures.
NITI Aayog: The governmental think tank whose report 'India's Booming Gig and Platform Economy' provided data for the policy.
Ministry of Labour & Employment
Social Security Measures for Gig and Platform
Workers
प्रव तथ: 04 DEC 2025 4:20PM by PIB Delhi
For the first time, the definition of ‘gig workers’ and ‘platform workers’ and provisions related to the same
have been provided in the Code on Social Security, 2020 which has come into force on 21.11.2025.
The Code provides for framing of suitable social security measures for gig workers and platform workers
on matters relating to life and disability cover, accident insurance, health and maternity benefits, old age
protection, etc. The Code provides for setting up a Social Security Fund to finance the welfare schemes.
The Code also has provisions to constitute a National Social Security Board for the welfare of gig workers
and platform workers.
The Ministry of Labour and Employment had launched e-Shram portal on 26.08.2021 for creation of a
Comprehensive National Database of Unorganized Workers including platform workers, migrant workers
etc. The e-Shram portal is meant to register and support the unorganized workers by providing them a
Universal Account Number (UAN) on a self- declaration basis. The Ministry of Labour and Employment
has also launched the e-Shram- ‘One-Stop-Solution’ on 21.10.2024 that entails integration of different
social security/welfare schemes at single portal i.e., e-Shram. This is envisaged to enable unorganized
workers registered on e-Shram to access social security schemes and see benefits availed by them so far,
through e-Shram.
As per an estimation by NITI Aayog vide its report titled “India’s Booming Gig and Platform Economy”
published in June, 2022, the number of gig workers and platform workers, in the country was 7.7 million
in 2020-21, which is expected to rise to 23.5 million by 2029-30.
Recognizing the contribution of gig workers of online platforms (platform workers), the Government in
its Budget Announcement for the financial year 2025-26 has announced several key measures for their
welfare viz. registration on the e-Shram portal, issuance of identity cards, and extension of healthcare
benefits under Ayushman Bharat-Pradhan Mantri Jan Arogya Yojana (AB-PMJAY).
To maximize the registration of platform workers on e-Shram portal, three nationwide campaigns have
been launched and around 5.12 lakh platform workers are registered as on 01.12.2025.
This information was given by the Minister of State for Labour and Employment Sushri Shobha
Karandlaje in written reply to a question in Rajya Sabha today.
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Rini Choudhury/Anjelina Alexander
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इस वज्ञ को इन भाषाओ ंम पढ़: Urdu , ही