**Executive Summary**
This document details the Ministry of Tourism's "Capacity Building for Service Providers" (CBSP) scheme aimed at enhancing education, training, and certification in the tourism sector. It outlines budget provisions for 2025-26, initiatives like the Incredible India Tourist Facilitator (IITF) program and Paryatan Mitra, and the signing of MOUs with hospitality industry chains. The document includes an annexure showing the state-wise number of persons trained/certified under the CBSP scheme from FY 2014-15 to FY 2024-25.
**Key Points / Main Content**
* **CBSP Scheme:**
* Purpose: To provide education, training, and certification to tourism service providers.
* Focus: Covers various stakeholders and aspects of the Hospitality and Tourism sector.
* Impact: Aims to increase the employability of service providers.
* **Financial Assistance:**
* Budget: Rs.35 crore allocated for the scheme "Assistance to IHMs/ FCIs/ IITTM/ NCHMCT/ ICI etc." for the year 2025-26.
* Recipients: Institutes of Hotel Management (IHM), Indian Institute of Tourism and Travel Management (IITTM), Food Craft Institutes (FCI), etc.
* Usage: Setting up new institutes, upgrading infrastructure (hostels, laboratories), and purchasing equipment/furniture/computers.
* **Digital Initiatives:**
* Incredible India Tourist Facilitator (IITF) and Incredible India Tourist Guide (IITG) Certification Programme.
* Objective: Create a pool of well-trained and professional Tourist Facilitators & Guides.
* Current Status: Certified 5311 IITF and 2756 IITG working across India.
* **National Responsible Tourism Initiative:**
* Paryatan Mitra/Paryatan Didi aims to elevate tourist experience.
* Launched in 2024, with around 4300 people trained.
* **Memorandum of Understanding (MOU):**
* 70 MOUs signed between the Ministry of Tourism, 10 leading Hospitality and Tourism Industry chains in India, and 21 Central Institutes of Hotel Management (CIHMs).
* Focus: Student engagement, faculty development, short-term tourism and hospitality skilling education, and institutional & infrastructural development.
* **Annexure:**
* Includes state-wise data on the number of persons trained/certified under the CBSP scheme from FY 2014-15 to FY 2024-25.
**Impact Analysis**
**Institutes of Hotel Management (IHM), Indian Institute of Tourism and Travel Management (IITTM), Food Craft Institutes (FCI), etc.**
* **Impact:** Access to financial assistance for setting up new institutes, upgrading infrastructure, and purchasing equipment.
* **Action Required:** Utilize the financial assistance to enhance their facilities and programs.
**Tourism Service Providers:**
* **Impact:** Enhanced skills and employability through education, training, and certification programs.
* **Action Required:** Participate in training programs offered under the CBSP scheme.
**Tourists:**
* **Impact:** Elevated overall experience through the Paryatan Mitra initiative.
* **Action Required:** Utilize services of trained Tourist Facilitators and Guides.
**Hospitality and Tourism Industry Chains**
* **Impact:** Opportunity to collaborate with CIHMs on student engagement, faculty development, skilling education, and infrastructure development.
* **Action Required:** Engage with the 21 CIHMs under the terms of the MOUs.
**States/Union Territories**
* **Impact:** Accountable to the number of persons to be trained/certified under CBSP scheme from FY 2014-15 to FY 2024-25.
* **Action Required:** Ensure that the number of people trained/certified is recorded to reflect performance against the annexure.
Key Entities Referenced
Capacity Building for Service Providers (CBSP) scheme: A scheme by the Ministry of Tourism to provide education, training, and certification to tourism service providers.
Ministry of Tourism: The primary government body responsible for implementing the CBSP scheme and related tourism initiatives.
Institutes of Hotel Management (IHM): These institutes receive financial assistance under the CBSP scheme.
Incredible India Tourist Facilitator (IITF): A digital initiative under the Ministry to create an online learning platform for tourist facilitators and guides.
Paryatan Mitra/Paryatan Didi: A National Responsible Tourism initiative by the Ministry of Tourism.
Ministry of Tourism
Status of Upgradation of Institutes Under CBSP
Scheme
प्रव तथ: 15 DEC 2025 4:21PM by PIB Delhi
The Ministry of Tourism has put in place “Capacity Building for Service Providers” (CBSP) scheme to
provide education, training and certification to the tourism service providers covering different
stakeholders & aspects of Hospitality and Tourism sector, thus increasing the employability of service
providers. State-wise number of persons trained/certified including Maharashtra under this scheme from
FY 2014-15 to FY 2024-25 is at Annexure.
The Budget Provision for the scheme “Assistance to IHMs/ FCIs/ IITTM/ NCHMCT/ ICI etc.” for year
2025-26 stands at Rs.35 crore. This scheme provides financial assistance to Institutes of Hotel
Management (IHM), Indian Institute of Tourism and Travel Management (IITTM), Food Craft Institutes
(FCI), etc in the country including Maharashtra.
This assistance is basically used for setting up of new institutes, upgradation of infrastructure such as
construction of hostels, modernization of laboratories, purchasing of equipments, furniture, computers,
etc.
The Ministry through a digital initiative conducts Incredible India Tourist Facilitator (IITF) and Incredible
India Tourist Guide (IITG) certification Programme. These programs aim at creating an online learning
platform with an objective of creating a pool of well trained and professional Tourist Facilitators &
Guides. As on date there are certified 5311 IITF and 2756 IITG working pan India, including the heritage,
spiritual and eco-tourism circuits across the country.
The Ministry has also launched a National Responsible Tourism initiative by the name of Paryatan Mitra/
Paryatan Didi. This initiative aims to elevate the overall experience of tourists. This programme was
launched in 2024 and since then around 4300 people have been trained including Pali Lok Sabha
constituency.
To strengthen skill development, capacity-building avenues, boost tourism-driven employment and
entrepreneurship, the Ministry of Tourism facilitated signing of 70 Memorandum of Understanding
(MOU) between the 10 leading Hospitality and Tourism Industry chains in India and 21 Central Institutes
of Hotel Management (CIHMs) under its purview. These MOUs focus on student engagement, faculty
development, short-term tourism & hospitality skilling education and institutional & infrastructural
development.This information was given by Union Minister for Tourism and Culture Shri Gajendra Singh Shekhawat in
a written reply in Lok Sabha today.
***
Sunil Kumar Tiwari
tourism4pib[at]gmail[dot]com
ANNEXURE
State/UT wise number of persons trained/certified under CBSP Scheme from FY 2014-15 to FY
2024-25
S. Name of 2014- 2015- 2016- 2017- 2018 2019 2020 2021 2022 2023- 2024-
State 15 16 17 18 -19 -20 -21 -22 -23 24 25
no
1 Andhra 931 220 0 0 0 58 0 63 0 0 174
Pradesh
2 Arunachal 0 780 180 143 236 210 363 0 152 120 0
Pradesh
3 Assam 1209 1222 733 72 334 389 109 185 375 493 1155
4 Bihar 1126 903 494 25 135 471 343 210 134 123 1179
5 Chandigarh 1906 2034 1431 0 89 0 25 0 468 112 0
6 Chattisgarh 400 0 0 0 30 115 49 79 67 30 265
7 Delhi 15909 5858 2299 1095 2113 2634 85 210 79 373 1622 3
8 Goa 1912 2269 597 0 33 60 0 0 0 30 0
9 Gujrat 965 1129 370 25 28 96 25 660 264 0 142
10Haryana 3215 3118 1319 0 590 725 266 473 900 636 2591
11Himachal 1859 1843 1300 254 740 532 383 754 488 315 5409
Pradesh12UT of J&K 2131 3012 811 389 1293 1033 1108 1054 1096 11753 2
1309
13Jharkhand 0 0 0 0 0 32 143 224 86 240 1600
14Karnataka 9672 7626 2413 43 397 976 279 350 203 343 1908 2
15Kerala 13535 11864 2622 3909 5566 8809 753 1500 58 153 240 4
16Madhya 6551 6064 6517 2966 4151 6079 1929 5289 4727 6838 9429 6
Pradesh
17Maharastra 2491 2328 1400 328 1106 722 153 110 647 420 6487
18Meghalaya 957 797 259 87 310 136 313 212 202 171 207
19Manipur 350 0 0 0 0 0 0 0 0 0 743
20Mizoram 0 0 0 0 0 0 660 0 834 0 47
21Odisha 3016 5041 3007 125 2444 952 881 656 441 270 1130
22Puducherry 150 105 47 0 0 0 0 0 67 60 0
23Punjab 2346 5881 2174 441 1753 1690 675 1013 1012 1337 4276 2
24Rajasthan 2206 2555 1044 123 442 471 226 144 593 1453 5517
25Sikkim 50 180 180 0 0 0 0 0 0 0 0
26Tamil nadu 3361 3385 1258 2248 2542 2726 2267 2538 3137 3644 2324 2
27Telengana 1924 2163 2398 1643 2104 652 210 417 546 725 3525
28Uttar 2063 3000 1451 510 1222 1670 320 4729 3418 3368 16914 3
Pradesh
29Uttrakhand 7114 7648 3183 2187 529 842 399 871 1116 1361 3929 2
30West 1533 1097 1048 38 425 378 0 142 251 226 6804
Bengal
31UT of 0 0 0 0 0 0 121 151 0 0 0
Ladakh32Nagaland 0 0 0 0 0 0 0 0 67 216 431
Total 88882 82122 38535 16651 28612 32458 12085 22034 216412415389801 4
Source: Ministry of Tourism
*****
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