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Date: 2024-01-17 Category: Not Applicable State: Tamil Nadu Country: India

CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT - Framing the Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council), Rules, 2023. ..

Issued by Part III--Section 1a · Not Applicable

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Executive Summary & Key Takeaways

**Executive Summary** The document is the Tamil Nadu Government Gazette, dated January 17, 2024, publishing the Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council) Rules, 2023, issued by the Co-operation, Food and Consumer Protection Department. These rules define the composition, term of office, meeting procedures, and allowances for members of the State and District Consumer Protection Councils. The document was published as G.O. Ms. No. 157, dated 29th November 2023, under the powers conferred by the Consumer Protection Act, 2019. **Key Points / Main Content** * **Title and Scope:** * The rules are called the Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council) Rules, 2023. * The rules define the terms used within the document. * **State Consumer Protection Council:** * The government will establish the council, consisting of up to 23 members. * Members include the Minister in-charge of Consumer Affairs (Chairperson), members of Parliament and Legislative Assembly, government representatives, consumer organizations, and experts. * The Secretary to Government, Co-operation, Food and Consumer Protection Department, will be the Member-Secretary. * Non-official members will have a three-year term. * Non-official members can resign with notice to the Chairperson. * The Government can remove non-official members for recorded reasons after providing an opportunity. * Vacancies will be filled by fresh appointments from the same member category. * Meetings will ordinarily be held in Chennai, presided over by the Chairperson, with one-third quorum. * Notice of meetings must be given 15 days prior by post or e-mail. * Minutes must be prepared within one week. * The council is classified as a First Class Committee for allowance purposes. * Non-official members receive daily and travel allowances as per government orders. * Members of Parliament and Members of Legislative Assembly are eligible to draw the daily allowance and travelling allowance admissible to them as per the orders issued by the Lok Sabha Secretariat and Tamil Nadu Legislative Assembly Secretariat, respectively. * **District Consumer Protection Council:** * The government will establish a council for each district, consisting of up to 24 members. * The Collector (except in Chennai) or the Additional Registrar (Consumer Affairs) for Chennai will be the Chairperson. * Members include a Member of Parliament, Legislative Assembly members, government representatives, consumer organizations, farmers, traders, industrialists, trade union representatives, Panchayat representatives, and a member of the District Consumer Disputes Redressal Commission. * The District Supply and Consumer Protection Officer (or the Joint Commissioner for Chennai) will be the Member-Secretary. * Non-official members will have a three-year term. * Non-official members can resign with notice to the Chairperson. * The Government can remove non-official members for recorded reasons after providing an opportunity. * Vacancies will be filled by fresh appointments from the same member category. * Meetings will ordinarily be held in the district headquarters, presided over by the Chairperson, with one-third quorum. * Notice of meetings must be given 15 days prior by post or e-mail. * Minutes must be prepared within one week. * The council is classified as a Second Class Committee for allowance purposes. * Non-official members receive daily and travel allowances as per government orders. * Members of Parliament and the members of Legislative Assembly are eligible to draw the daily allowance and travelling allowance admissible to them as per the orders issued by the Lok Sabha Secretariat and the Tamil Nadu Legislative Assembly Secretariat, respectively. **Impact Analysis** **Stakeholder:** *Members of State and District Consumer Protection Councils* * **Impact:** The document defines the composition, roles, responsibilities, term of office, resignation procedures, meeting procedures, and allowance eligibility for members of the councils. * **Action Required:** Members must adhere to the rules for meetings, resignations, and allowance claims. They must understand their roles in the councils. **Stakeholder:** *Government of Tamil Nadu (Specifically, the Co-operation, Food and Consumer Protection Department)* * **Impact:** The document provides the framework for establishing and managing the State and District Consumer Protection Councils. * **Action Required:** The government must establish the councils according to the defined composition, fill vacancies, and oversee the functioning of the councils. **Stakeholder:** *Consumers in Tamil Nadu* * **Impact:** The rules aim to strengthen consumer protection mechanisms at the state and district levels, ensuring representation and redressal of grievances. * **Action Required:** Consumers should be aware of the existence of these councils and utilize them for addressing consumer-related issues.

Key Entities Referenced

Consumer Protection Act, 2019: Central Act which provides the legal framework for consumer protection in India; empowering consumers and establishing mechanisms for dispute resolution. Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council) Rules, 2023: Rules framed by the Tamil Nadu government to operationalize and govern the State and District Consumer Protection Councils. Tamil Nadu State Consumer Protection Council: A state-level council established to promote and protect consumer rights, as mandated by the Consumer Protection Act, 2019. District Consumer Protection Council: A district-level council established to promote and protect consumer rights, as mandated by the Consumer Protection Act, 2019. CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT: The Tamil Nadu government department responsible for framing and implementing consumer protection rules and regulations.
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© [Regd. No. TN/CCN/467/2012-14 GOVERNMENT OF TAMIL NADU [R. Dis. No. 197/2009. 2024 [Price: Rs. 2.40 Paise. TAMIL NADU GOVERNMENT GAZETTE PUBLISHED BY AUTHORITY No. 3] CHENNAI, WEDNESDAY, JANUARY 17, 2024 Thai 3, Sobakiruthu, Thiruvalluvar Aandu–2055 Part III—Section 1(a) General Statutory Rules, Notifications, Orders, Regulations, etc., issued by Secretariat Departments. —— NOTIFICATIONS BY GOVERNMENT —— CONTENTS CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT Pages. Framing the Tamil Nadu Consumer Protection (State Consumer Protection Council 2-5 and District Consumer Protection Council), Rules, 2023. .. .. .. [1] DTP—III-1(a)-(3)2 TAMIL NADU GOVERNMENT GAZETTE [Part III-Sec.1(a) NOTIFICATIONS BY GOVERNMENT CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT Framing the Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council), Rules, 2023. [G.O. Ms. No. 157, Co-operation, Food and Consumer Protection (H1), 29th November 2023, கார்த்திகக 13, ச�ாபகிருது, திருவள்ளுவர் ஆண்டு-2054.] No. SRO A-1/2024.—In exercise of the powers conferred by clauses (c), (d), (e), (f) and (q) of sub-section (2) of Section 102 of the Consumer Protection Act, 2019 (Central Act 35 of 2019), the Governor of Tamil Nadu hereby makes the following rules, namely:- Rules. 1. Short title and commencement.- These rules may be called as the Tamil Nadu Consumer Protection (State Consumer Protection Council and District Consumer Protection Council) Rules, 2023. 2. Definitions.- (1) In these rules, unless the context otherwise requires,- (a) "Act" means the Consumer Protection Act, 2019 (Central Act 35 of 2019); (b) "Chairperson" means the Chairperson of the State Council or the Chairperson of the District Council, as the case may be; (c) "District Council" means the District Consumer Protection Council established in the State of Tamil Nadu under sub-section (1) of Section 8 of the Act; . (d) "Government" means the Government of Tamil Nadu; (e) "State Council" means the Tamil Nadu State Consumer Protection Council established under sub-section (1) of Section 6 of the Act; (2) The words and expressions used herein, but not defined and defined in the Act, shall have the meaning assigned to them in the Act. 3. Composition of State Council.- The Government shall, by notification in the Tamil Nadu Government Gazette, establish the Tamil Nadu State Consumer Protection Council which shall consist of the following members, not exceeding twenty three, namely:- (a) the Minister in-charge of Consumer Affairs in the State Government who shall be the Chairperson of the State Council; (b) two members of the Parliament nominated by the Government; (c) two members of the Legislative Assembly, nominated by the Government; (d) the Commissioner of Civil Supplies and Consumer Protection; (e) the Registrar, State Consumer Disputes Redressal Commission, Chennai; (f) representatives from Departments of the Government and Public Sector Undertakings concerned with consumer interests, not exceeding five, to be nominated by the Government; (g) representatives of Consumer Organisations not exceeding five, to be nominated by the Government; (h) representatives with proven expertise and experience who are capable of representing consumer interests, drawn from amongst consumer organisations, consumer activists, research and training organisations, academicians, farmers, trade or industry, not exceeding five, of whom at least one shall be a woman to be nominated by the Government; and (i) the Secretary to Government, Co-operation, Food and Conusmer Protection Department, who shall be the Member-Secretary of the State Council. 4. Term of office of non-official members of State Council.–The term of office of the non-official members of the State Council shall be three years.Jan. 17, 2024] TAMIL NADU GOVERNMENT GAZETTE 3 5. Resignation of non-official members of State Council.- A non-official member of the State Council may, by notice in writing under his hand, addressed to the Chairperson of the State Council, resign from the State Council. 6. Removal of non-official members of State Council.- The Government may, after giving reasonable opportunity, remove any non-official member of the State Council, at any time, for the reasons to be recorded in writing. 7. Vacancy caused by resignation or otherwise.- (1) A vacancy caused by resignation or otherwise shall be filled by a fresh appointment from the same category of members by the Government. (2) The person appointed to fill the vacancy under sub-rule (1) shall hold office only for the period of time that the original member would have been entitled to hold office had the vacancy not occurred. 8. Procedure for the meetings of the State Council.- (1) The meetings of the State Council shall ordinarily be held in Chennai: Provided that the State Council may also hold its meetings at any other place in Tamil Nadu, wherever, in the opinion of the Chairperson, it is expedient so to do. (2) The meetings of the State Council shall be presided over by the Chairperson. (3) In the absence of Chairperson, the meetings of the State Council shall be presided over by a member elected for this purpose. (4) The quorum for a meeting of the State Council shall be one third of the total number of its members. (5) A meeting of the State Council shall be called with the approval of the Chairperson by giving notice in writing to every member at least fifteen days before the intended date of the meeting by post or through e-mail to facilitate speedy communication. (6) The notice of every meeting of the State Council shall intimate the time, date and place of the meeting and the items of agenda for the meeting. (7) Any business not included in the agenda shall not be transacted at a meeting of the State Council except with the permission of the Chairperson or the member presiding over the meeting, as the case may be. (8) The draft minutes of each meeting of the State Council shall be prepared as soon as possible and not later than one week from the conclusion of each meeting and the same shall be submitted to the Chairperson or to the member who presided over the meeting for his approval. (9) The draft minutes of each meeting of the State Council approved by the Chairperson or the member who presided over the meeting shall be forwarded to each member of the State Council as soon as possible for adoption at the next meeting. (10) No proceedings of the State Council shall be invalid merely by reasons of existence of any vacancy in or any defect in the constitution of the State Council. 9. Allowances to Members to attend meetings of the State Council.- (1) The State Consumer Protection Council is classified as a First Class Committee. (2) The non-official members of the State Council are eligible to avail the daily allowance and travelling allowance for attending the State Council meetings as per the orders issued by the Government in Finance Department from time to time. (3) The Members of Parliament and Members of Legislative Assembly are eligible to draw the daily allowance and travelling allowance admissible to them as per the orders issued by the Lok Sabha Secretariat and Tamil Nadu Legislative Assembly Secretariat, respectively, for attending the State Council Meetings. 10. Composition of the District Consumer Protection Council.- The Government shall by notification in the Tamil Nadu Government Gazette establish for every District, a District Consumer Protection Council which shall consist of the following members, not exceeding twenty four namely:- (a) the Collector of the district concerned, except Chennai district, and for Chennai district, the Additional Registrar (Consumer Affairs) of Co-operatives, office of the Registrar of Co-operatives, who shall be the Chairperson of the respective District Council; (b) one Member of Parliament and two Members of Tamil Nadu Legislative Assembly of the concerned district; (c) two representatives from the Government Departments and Undertakings concerned with consumer interests to be nominated by the Chairperson;4 TAMIL NADU GOVERNMENT GAZETTE [Part III-Sec.1(a) (d) three representatives from the Voluntary Consumer Organizations in the District Mailing List, to be nominated by the Chairperson; (e) two representatives from among farmers, manufactures, traders and industrialists, to be nominated by the Chairperson; (f) two representatives of the recognised trade unions of the District, to be nominated by the Chairperson; (g) three persons capable of representing consumer interests in the district other than those specified above to be nominated by the Chairperson; (h) Six members representing the Panchayats, two each from the Village Panchayat, Panchayat Union Council and District Panchayat to be nominated by the Chairperson in consultation with the Chairman of the District Panchayat of the district concerned, except Chennai district. For Chennai district, six members from Ward Counsilors, to be nominated by the Chairperson (Additional Registrar (Consumer Affairs) of Co-operative Societies), in consultation with the Mayor the Corporation of Chennai; (i) a member of the District Consumer Disputes Redressal Commission of the district concerned, to be nominated by the Chairperson in consultation with the President of such District Consumer Disputes Redressal Commission; and (j) the District Supply and Consumer Protection Officer of the district concerned, except Chennai district, and for Chennai district, the Joint Commissioner of Civil Supplies and Consumer Protection Department who shall be the Member- Secretary of the respective District Council. 11. Term of office of non-official members of District Council.- The term of office of the non-official members of the District Council shall be three years. 12. Resignation of non-official members of District Council.- A non-official member of the District Council may, by notice in writing under his hand addressed to the Chairperson of the District Council concerned, resign from such District Council. 13. Removal of non-official members of District Council.- The Government may, after giving reasonable opportunity, remove any non-official member of the District Council, at any time, for the reasons to be recorded in writing. 14. Vacancy caused by resignation or otherwise.- (1) A vacancy caused by resignation or otherwise shall be filled by a fresh appointment from the same category of members by the Government. (2) The person appointed to fill the vacancy under sub-rule (1) shall hold office only for the period of time that the original member would have been entitled to hold office had the vacancy not occurred. 15. Procedure for the meetings of the District Council.- (1) The meetings of the District Council shall ordinarily be held in the headquarters of the District concerned: Provided that the District Council may also hold its meetings at any other place in Districts concerned, wherever, in the opinion of the Chairperson, it is expedient so to do. (2) The meetings of the District Council shall be presided over by the Chairperson. (3) In the absence of Chairperson, the meetings of the District Council shall be presided over by a member elected for this purpose. (4) The quorum for a meeting of the District Council shall be one third of the total number of its members. (5) A meeting of the District Council shall be called with the approval of the Chairperson by giving notice in writing to every member at least fifteen days before the intended date of the meeting by post, or through e-mail to facilitate speedy communication. (6) The notice of the meeting of the District Council shall intimate the time, date and place of the meeting and the items of agenda for the meeting. (7) Any business not included in the agenda shall not be transacted at a meeting of the District Council except with the permission of the Chairperson or the member presiding over the meeting, as the case may be. (8) The draft minutes of each meeting of the District Council shall be prepared as soon as possible and not later than one week from the conclusion of each meeting and the same shall be submitted to the Chairperson or to the member who presided over the meeting for his approval.Jan. 17, 2024] TAMIL NADU GOVERNMENT GAZETTE 5 (9) The draft minutes of each meeting of the District Council approved by the Chairperson or the member who presided over this meeting shall be forwarded to each member of the District Council as soon as possible for adoption at the next meeting. (10) No proceedings of the District Council shall be invalid merely by reasons of existence of any vacancy in or any defect in the constitution of the District Council. 16. Allowances to members to attend meetings of District Council.- (1) The District Consumer Protection Council is classified as a Second Class Committee. (2) The non-official members of the District Council are eligible to avail the daily allowance and travelling allowance for attending the District Council meetings as per the orders issued by the Government in Finance Department from time to time. (3) The Members of Parliament and the members of Legislative Assembly are eligible to draw the daily allowance and travelling allowance admissible to them as per the orders issued by the Lok Sabha Secretariat and the Tamil Nadu Legislative Assembly Secretariat, respectively, for attending the District Council meetings. K. GOPAL, Additional Chief Secretary to Government. PRINTED AND PUBLISHED BY THE COMMISSIONER OF STATIONERY AND PRINTING, CHENNAI ON BEHALF OF THE GOVERNMENT OF TAMIL NADU

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