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Consultation Paper No. 07/2026
भारतीय दरू संचार विनियामक प्राधिकरण
Telecom Regulatory Authority of India
Consultation Paper
On the
“Proliferation of Public Wi-Fi Networks in India”
New Delhi, India
27th April 2026
Tower F, NBCC World Trade Centre, Nauroji Nagar
New Delhi - 110029
“ – ”
प्रभावी ववनियम सुगम संचार
“Effective Regulation - Ease of Communication”Written comments on the Consultation Paper are invited from the
stakeholders by 25th May 2026, and counter-comments by 8th June 2026.
The comments and counter-comments may be sent, preferably in
electronic form, to Dr. Abdul Kayum, Advisor (BB&PA), TRAI at the email
ID advbbpa@trai.gov.in with a copy to jtadvbbpa-1@trai.gov.in.
Comments and counter-comments received from stakeholders will be
posted on the TRAI’s website (www.trai.gov.in).
For any clarification/ information, Dr. Abdul Kayum, Advisor (BB&PA),
TRAI, may be contacted at Telephone No. +91-11-20907757.
iCONTENTS
Chapter 1 – Introduction……………………………………………………………….1
A. Background……………………………………………………………………………………........1
B. Wi-Fi Technology: Overview and Evolution……………………………………………….6
C. Public Wi-Fi: Concepts and Ecosystem…………………………………………………….11
D. Socio-Economic Importance of Public Wi-Fi and Need for Consultation………16
Chapter 2 – Examination of the Issues……………………………………………26
A. International Scenario…………………………………………………………………………….26
A.1 South Korea……………………………………………………………………………………26
A.2 European Union………………………………………………………………………………31
A.3 United Kingdom………………………………………………………………………………36
A.4 United States of America………………………………………………………………….40
A.5 Hong Kong……………………………………………………………………………………..46
A.6 Key Takeaways from International experiences………………………………….50
B. Public Wi-Fi: The Indian Experience…………………………………………………………53
B.1 Current scenario of Public Wi-Fi deployments…………………………………….53
B.2 Proliferation of Public Wi-Fi – TRAI’s Recommendations………………………62
B.3 Backhaul Infrastructure for Public Wi-Fi…………………………………………….65
B.4 Public Wi-Fi – Demand scenario……………………………………………………….72
C. Need for Regulatory reassessment………………………………………………………….75
D. Policy Pathways for the proliferation of Public Wi-Fi………………………………….81
D.1 Role of the Government- Centre and States………………………………………85
D.2 Role of Local bodies………………………………………………………………………..96
D.3 Role of Service Providers…………………………………………………………………99
D.4 Role of Private Entities…………………………………………………………………..100
D.5 Authentication, Payment, Roaming, and Revenue Streams options…….103
Chapter 3 – Issues for Consultation……………………………………………..110
Annexures………………………………………………………………………………115
Annexure-I: Cost Comparison: Per-GB Mobile Data vs. Wi-Fi Data (Fixed Broadband)
List of Acronyms……………………………………………………………………….117
iiLIST OF FIGURES
Figure 1.1: Wi-Fi ecosystem…………………………………………………………………………….10
Figure 1.2: Public Wi-Fi ecosystem……………………………………………………………………12
Figure 1.3: Star-based Public Wi-Fi deployment…………………………………………………13
Figure 1.4: Tree-based Public Wi-Fi deployment………………………………………………..13
Figure 1.5: Mesh-based Public Wi-Fi deployment……………………………………………….14
Figure 2.1 Public Wi-Fi locations in South Korea………………………………………………..26
Figure 2.2 WiFi4EU Public Wi-Fi network in Europe……………………………………………33
LIST OF TABLES
Table A: Overview of Wi-Fi security protocol evolution…………………………………………7
Table B: Wi-Fi standards and their evolution……………………………………………………….8
iiiChapter 1 – Introduction
A. Background
1.1 Broadband refers to high-speed internet access delivered through technologies
such as fibre, Digital Subscriber Line (DSL), cable, 4G/5G, Wi-Fi and satellite.
As per the notification by the Government of India, Broadband is a data
connection that is able to support interactive services including Internet access
and has the capability of minimum 2 Mbps download speed to an individual
subscriber from the point of presence of the service provider.1. The availability,
quality, and expansion of broadband infrastructure are foundational for
achieving deeper, more meaningful internet penetration across the country.
1.2 Broadband has become a core component of digital infrastructure, comparable
to electricity or transport networks in its enabling role. It supports digital
transformation across sectors, including education, health, financial services,
commerce, and governance. High-speed connectivity has expanded access to
online learning, telemedicine, digital financial services, remote work, and a
range of digital platforms, including e-commerce, digital media, and content
distribution. By facilitating greater social and economic inclusion, broadband
directly contributes to progress on the Sustainable Development Goals (SDGs),
especially SDG 3 (health), SDG 4 (education), SDG 8 (decent work and growth),
and SDG 9 (industry, innovation, and infrastructure).
1.3 Broadband has reshaped enterprise operations through digitisation of
processes, e-commerce integration, online payments, digital compliance
systems, and remote service delivery. These efficiencies reduce operating
costs, expand market access—especially for Micro, Small and Medium
Enterprises (MSMEs)—and facilitate the emergence of new digital-first business
models. With rising smartphone penetration, 4G/5G adoption, and affordable
1https://egazette.gov.in/WriteReadData/2023/243333.pdf
1data services, India’s digital consumer base continues to expand, strengthening
the demand side for online businesses.
1.4 India’s e-commerce market is projected to reach USD 163 billion by 2026,
supported by widespread Unified Payments Interface (UPI) usage, increasing
online shoppers, and strong adoption in tier-2 and tier-3 cities2. However, only
20–25% of India’s internet users currently shop online, compared to over 85%
in mature digital markets, reflecting significant untapped potential3. Broader
internet penetration, low-cost internet services and improved broadband
access, particularly in rural and semi-urban areas, will be essential to unlock
this demand4.
1.5 The services sector contributes more than half of India’s Gross Value Added
(GVA) and drives significant export earnings5, with the Information Technology
and Business Process Management (IT-BPM) industry alone contributing nearly
10% of Gross Domestic Product (GDP) and maintaining double-digit growth6.
India’s global competitiveness in Information technology (IT), Information
Technology enabled services (ITeS), and emerging digital services depends on
reliable, high-speed broadband infrastructure. As digital trade, Artificial
Intelligence (AI) enabled services, cloud operations, and remote delivery
models expand, sustained broadband penetration will be essential to retain
India’s leadership in global digital value chains.
1.6 Apart from enabling digital inclusion for individuals and driving efficiency and
growth across enterprises and the services sector, broadband connectivity is
equally fundamental to effective governance and public service delivery. It
2 https://www.ibef.org/industry/ecommerce
3 https://m.economictimes.com/industry/services/retail/only-20-25-of-indias-850-mn-internet-users-shop-
online-shows-untapped-potential-mckinsey-report/amp_articleshow/122944287.cms
4 https://www.business-standard.com/industry/news/e-commerce-market-to-hit-325-billion-by-2030-rural-
india-to-lead-growth-124042900284_1.html
5 https://www.civilsdaily.com/news/invisible-exports-of-india
6 https://www.ibef.org/industry/information-technology-india
2underpins flagship national programmes such as Digital India, the Smart Cities
Mission, Atmanirbhar Bharat, and large-scale digital skilling initiatives, and
forms the backbone of India’s Digital Public Infrastructure (DPI) ecosystem—
including Aadhaar, UPI, DigiLocker, e-KYC, FASTag, the Account Aggregator
framework, and Open Network for Digital Commerce (ONDC). High-quality
broadband enables secure, interoperable, and real-time digital interactions
between the Government, citizens, and businesses, supporting efficient delivery
of public services such as Direct Benefit Transfers (DBT), digital land records,
online grievance redressal, and welfare scheme monitoring. It also enhances
transparency, accountability, and administrative efficiency, while enabling data-
driven decision-making, cloud-based governance platforms, and integrated
service delivery models. As public administration increasingly shifts towards
digital-first approaches, sustained expansion of reliable broadband across
urban, rural, and remote areas remains essential for inclusive governance, fiscal
efficiency, and responsive public service delivery.
1.7 Broadband connectivity is critical for the effective adoption of AI and other
emerging technologies. AI depends on fast, reliable, and low-latency networks
to process large volumes of data and enable real-time decision-making. As AI-
driven applications become more widespread—from automation and healthcare
to smart cities and personalised services—the demand for high-capacity,
resilient broadband infrastructure continues to grow. Strong connectivity is
therefore essential to unlock the full potential of AI and ensure its widespread,
inclusive use.
1.8 The discussions above highlight the significant socio-economic value of
broadband expansion. However, realizing of these benefits depends critically
on ensuring inclusive digital access. India’s broadband strategy must
simultaneously focus on widening coverage through infrastructure expansion
and deepening usage by promoting meaningful adoption and advanced use
cases. Urban areas, which already perform relatively well in terms of
connectivity, require enhanced network capacity, improved quality of
3experience, and encouragement of high-end applications such as Augmented
Reality/Virtual Reality (AR/VR) and eXtended Reality (XR) platforms, high-
definition video streaming, Internet of Things (IoT) systems, smart mobility
solutions, AI and cloud- and edge-enabled services. Rural areas, on the other
hand, require reliable connectivity, affordable services, and targeted measures
to stimulate sustained adoption of broadband. In both contexts, a foundational
requirement is the availability of adequate access technologies supported by
robust backhaul infrastructure. Ensuring this technological readiness is essential
for achieving the desired proliferation of broadband services across the country.
1.9 Broadband services in India are delivered through multiple technologies,
including Fibre to the Home (FTTH), DSL, cable broadband, 4G/5G mobile
networks and satellite. While each has distinct strengths, they differ in their
performance, scalability, and cost structures. FTTH, as a fixed broadband
technology, provides high reliability, assured bandwidth, and consistently
superior speeds, along with very high network capacity and low latency, making
it well-suited for data-intensive and real-time applications. It also supports
multiple devices simultaneously and offers virtually unlimited data, making it
ideal for homes, enterprises, and high-demand environments. In contrast,
mobile broadband, while essential for wide-area mobility and personal
connectivity, operates under capacity, speed and latency constraints, and
typically exhibits high variability. It also faces challenges such as higher per-GB
delivery costs, variable speeds, and congestion-sensitive performance,
particularly in dense urban areas.
1.10 In this context, there is a need for an access layer that can efficiently bridge
the performance advantages of fixed broadband with the flexibility of wireless
connectivity, especially in high-density and multi-device environments. Within
this ecosystem, Wi-Fi serves as a fixed wireless access layer, extending the
benefits of fixed broadband without requiring individual wired connections to
every device. Operating in unlicensed spectrum and backed by fixed
broadband, Wi-Fi enables high-speed, low-cost, and scalable connectivity
4suitable for dense urban areas, public spaces, educational institutions,
enterprises, and underserved clusters. Public Wi-Fi (including Prime Minister's
Wi-Fi Access Network Interface (PM-WANI)) and private Wi-Fi deployments
together therefore represent a critical component of India’s broadband
architecture.
1.11 Private and Public Wi-Fi networks differ in their access models, ownership,
authentication mechanisms, and typical use cases. A private Wi-Fi network is
usually owned by an individual, household, or enterprise and is accessible only
to authorised users with passwords, making it suitable for controlled
environments such as homes, offices, and small businesses. In contrast, Public
Wi-Fi is deployed by Government bodies, public institutions, or neutral host
providers to offer open or semi-open internet access to the public in shared
spaces. These networks rely on mechanisms such as captive portals, One-Time
Password (OTP) -based login, or federated authentication and are designed to
handle high user churn in locations such as railway stations, airports, markets,
educational campuses, cafes, libraries, malls, and community hotspots. These
hotspots provide broad coverage, enabling travellers, students, remote workers
etc. to check their emails, browse the internet, avail digital services or stay
connected without needing personal setups. In contrast to restricted private
networks, it operates under open-access or shared-access models.
1.12 With evolving work patterns and lifestyles, Public Wi-Fi has become an essential
infrastructure, providing a low-cost, reliable, high-capacity, and high-speed
alternative, as well as acting as a redundancy layer for mobile broadband,
thereby supporting ubiquitous, on-the-go connectivity for professional
requirements (remote work, co-working spaces) and personal needs
(streaming, gaming, communication). Public Wi-Fi also plays a critical role in
delivering Government services, especially in underserved areas, thereby
enabling broader digital inclusion. The rising demand for seamless connectivity
across private and public environments has amplified the need for large-scale
deployment of Public Wi-Fi networks.
51.13 Recognizing the critical importance of broadband proliferation, TRAI has, over
the years, conducted several consultations and issued comprehensive
recommendations. Notably, in 2017, TRAI recommended measures to
accelerate broadband availability through Public Wi-Fi, which contributed to the
development and eventual launch of the PM-WANI framework in 2020. PM-
WANI introduced an unbundled architecture that enabled small entrepreneurs
to operate as Public Data Offices (PDOs) without licensing barriers, thus
encouraging participation by local entities. However, despite its potential, Public
Wi-Fi proliferation has not achieved national targets. Some bottlenecks
reported include low commercial viability for PDOs, under-utilization of
hotspots, privacy and security concerns, and limited State-level /local body
participation7. Meanwhile, in the global landscape, many viable models have
been successfully deployed that have helped in the proliferation of Wi-Fi
significantly, such as South Korea, European Union (EU), United Kingdom (UK),
Singapore etc. Therefore, the current Public Wi-Fi ecosystem in India and its
proliferation challenges underline the need for measures to expand India’s
Public Wi-Fi ecosystem and explore ways that can gain on experience from
global trends for realising national connectivity goals.
B. Wi-Fi Technology: Overview and Evolution
1.14 Wi-Fi (Wireless Fidelity) is a wireless networking technology that allows devices
such as smartphones, laptops, and IoT equipment to connect to the internet or
local area networks using radio waves instead of wired connections. It is
primarily governed by the IEEE 802.11 family of standards and coordinated
globally by the Wi-Fi Alliance and ITU-R. Wi-Fi works on unlicensed spectrum
bands (mainly 2.4 GHz, 5 GHz, and 6 GHz, with newer extensions to 7 GHz).
The 2.4 GHz band provides wider coverage due to its longer propagation range
but has bandwidth limitations. The 5 GHz band supports higher throughput and
experiences comparatively lower congestion, making it suitable for dense
7 https://internetfreedom.in/pm-wani-explainer/ ,
https://broadbandindiaforum.in/wp-content/uploads/2025/05/Indias-WiFi-gap-The-missing-link-to-digital-
India_Article-by-TVR-in-VD_May25.pdf
6environments. The 6 GHz band (Wi-Fi 6E) offers substantial additional spectrum
for Wi-Fi, enabling multi-gigabit speeds and lower latency for advanced high-
capacity applications.
1.15 Wi-Fi modulation has also progressed from Orthogonal Frequency Division
Multiplexing (OFDM) in earlier standards such as 802.11a/g to more advanced
techniques like Orthogonal Frequency Division Multiple Access (OFDMA) and
Multi-User Multiple Input Multiple Output (MU-MIMO) in Wi-Fi 6 and Wi-Fi 7,
enabling simultaneous multi-user communication and significantly improving
overall network efficiency and speeds.8 Wi-Fi security, encryption, and
authentication have also evolved from Wired Equivalent Privacy (WEP- 1997)
to Wi-Fi Protected Access (WPA-2018), with WPA3 compliance mandatory for
all newly certified devices since July 2020. It provides stronger security through
192-bit encryption, protection against brute-force attacks, and individualized
encryption for each user, even on open networks. A brief overview of Wi-Fi
security protocol evolution is presented in the following table9.
Table A: Overview of Wi-Fi security protocol evolution
Standard WEP WPA WPA 2 WPA 3
Release year 1997 2003 2004 2018
AES-CCMP
Encryption RC4 TKIP / RC4 AES-CCMP
/AES-GCMP
Session Key 64 /128 bit 128 bit 128 bit 128/256 bit
Open system, Pre-shared AES-CCMP
Authentication Pre-shared key
shared key key /AES-GCMP
8
OFDM (Orthogonal Frequency Division Multiplexing) is a modulation technique that divides a channel into multiple closely
spaced subcarriers, improving robustness against interference and enabling efficient data transmission. OFDMA (Orthogonal
Frequency Division Multiple Access) extends OFDM by allowing different subcarriers to be allocated to multiple users at the
same time, thereby increasing spectral efficiency and reducing latency. MU-MIMO (Multi-User Multiple Input Multiple
Output) further enhances multi-user performance by enabling an access point to transmit and receive data streams to and
from multiple devices simultaneously, significantly improving throughput and overall network capacity compared to
traditional OFDM-based systems.
9 https://www.esecurityplanet.com/trends/the-best-security-for-wireless-networks/
7Security Level Very low Low Moderate High
Insecure Weak Vulnerable to
encryption encryption, key Complex
Weakness
easily exploited compatibility reinstallation deployment
by hackers issues attack (KRACK)
1.16 The Wi-Fi technology operates on the IEEE 802.11 family of standards, which
has progressively evolved from the original 802.11 released in 1997 to the more
recent amendments such as 802.11ax (Wi-Fi 6/6E), extended to the 6 GHz
band in 2021, and the latest 802.11be (Wi-Fi 7), adopted in 2024. The table
below provides a summary of the major Wi-Fi standards and their evolution,
highlighting their key technical features.
Table B: Wi-Fi standards and their evolution10
IEEE Frequency Max Channel
Year Key Features
Standard Band Speed Bandwidth
802.11 Legacy Wi-Fi
1997 2.4 GHz 2 Mbps 20 MHz
(Wi-Fi 0) Standard
802.11b 11 First mass-
1999 2.4 GHz 20 MHz
(Wi-Fi 1) Mbps market adoption
Higher
802.11a 54
1999 5 GHz 20 MHz frequency, less
(Wi-Fi 2) Mbps
interference
802.11g 54 Compatible with
2003 2.4 GHz 20 MHz
(Wi-Fi 3) Mbps 11b
802.11n
600 MIMO
2009 2.4 & 5 GHz 20 / 40 MHz
(Wi-Fi 4) Mbps introduced
10 https://www.dell.com/support/contents/en-in/article/product-support/self-support-
knowledgebase/networking-wifi-and-bluetooth/wi-fi-network-standards-
overview#:~:text=Frequency%20Bands:%205%20GHz%20%7C%20Channel%20Width:,5%20(802.11ac)%20%7C
%20Frequency%20Bands:%205%20GHz ,
https://standards.ieee.org/beyond-standards/the-evolution-of-wi-fi-technology-and-standards/ ,
https://www.researchgate.net/publication/384564672_The_Evolution_of_Wi-Fi_Standards_From_Wi-
Fi_6_to_Wi-_Fi_7
8Multi-user
802.11ac 3.5 20 / 40 / 80 (downlink MU-
2013 5 GHz
(Wi-Fi 5) Gbps / 160 MHz MIMO),
beamforming
Multi-user
802.11ax 9.6 20 / 40 / 80 (uplink &
2019 2.4 & 5 GHz
(Wi-Fi 6) Gbps / 160 MHz downlink via
OFDMA)
Multi-user (more
802.11ax 6E 2.4 / 5 / 6 9.6 20 / 40 / 80
2021 users due to
(Wi-Fi 6E) GHz Gbps / 160 MHz
wider spectrum)
Wider channels,
20 / 40 / 80
802.11be 2.4 / 5 / 6 ~46 very high user
2024 / 160 / 320
(Wi-Fi 7) GHz Gbps density + multi-
MHz
link operation
1.17 The introduction of 802.11ax 6E (Wi-Fi 6E) significantly enhanced Wi-Fi
performance by extending Wi-Fi 6 into the 6 GHz band, providing 500-
1,200 MHz of additional spectrum (varying across countries), wider 160 MHz
channels, lower latency, and reduced interference from legacy devices. These
improvements enable multi-gigabit speeds, better performance in dense
environments, and stronger security through WPA3. Building on this, 802.11be
(Wi-Fi 7) further advances throughput, capacity, and reliability with 320 MHz
channels, 4096-QAM (Quadrature Amplitude Modulation), and Multi-Link
Operation (MLO), allowing simultaneous use of multiple bands, enhanced MU-
MIMO, and more deterministic low-latency communication, supporting
emerging applications like AR/VR, cloud gaming, and industrial automation.
Together, these standards are expected to improve user experience in high-
density public environments, enhance quality of service for next-generation
applications, and strengthen the resilience of digital infrastructure and smart
city deployments. Looking ahead, Wi-Fi 8 and beyond are likely to integrate
with 6G architectures, leveraging AI-driven optimisation, spectrum-sharing, and
9energy-efficient designs to deliver more intelligent, adaptive, and sustainable
wireless networks11.
1.18 A Wi-Fi network operates through the coordinated functioning of key
components that collectively enable seamless wireless connectivity. A simplified
representation of how a Wi-Fi ecosystem functions is depicted in the figure
below.
Figure 1.1: Wi-Fi ecosystem
User devices such as smartphones, laptops, and tablets act as clients that
initiate requests for internet access and connect to Access Points (APs), which
generate wireless coverage and serve as the immediate interface between
11https://www.itu.int/dms_pubrec/itu-r/rec/m/R-REC-M.2160-0-202311-I!!PDF-E.pdf ,
https://www.nevsemi.com/blog/what-is-wi-fi-8-and-why-it-matters-the-future-of-wireless-connectivity
10users and the network. Each AP then forwards user traffic through a backhaul
link—commonly provided via fibre, cable/DSL, microwave links, mobile
broadband networks or satellite—which transports data to the telecom
operator’s core network. Within the core network, essential functions such as
routing, authentication, billing, and quality-of-service management are carried
out before the traffic is routed to the public internet. Throughout this process,
Authentication and Network Management Systems (ANMS) ensure secure
access, device authorisation, and efficient service provisioning. Together, these
components deliver reliable, secure, and high-quality Wi-Fi connectivity across
both public and private deployments. The following sections explore the
technical concepts and policy aspects of Public Wi-Fi.
C. Public Wi-Fi: Concepts and Ecosystem
1.19 The principle behind the working of a Public Wi-Fi system is broadly similar to
that of a private Wi-Fi setup, but differs significantly in mode of deployment.
Public Wi-Fi systems are engineered to support a much larger, more dynamic
user base and therefore rely on higher-capacity backhaul links to accommodate
heavy traffic across multiple access points. In a typical Public Wi-Fi setup, a
user device first connects to a nearby Wi-Fi Access Point (AP), which serves as
the immediate access point for users within its coverage area. These access
points are linked to a central Public Wi-Fi hotspot router that aggregates traffic
from several such access points. The hotspot router is connected to the
operator’s core network through a backhaul link. When a user attempts to log
in, the authentication request flows from the user device, through the access
point and the Public Wi-Fi hotspot router, across the backhaul link, and finally
to the operator’s core network, where the authentication and network
management system verifies the credentials. Once approved, the user is
granted network access, and subsequent data travels along the same path
toward the public internet. This layered structure with open or authenticated
access mechanisms supported through suitable backhaul networks, along with
inherent authentication frameworks and the network management system,
11enables Public Wi-Fi systems to deliver secure, scalable, and reliable
connectivity to large numbers of users across diverse public locations.
Figure 1.2: Public Wi-Fi ecosystem
1.20 A mature Public Wi-Fi ecosystem typically comprises multiple access points and
associated hotspots that collectively enable seamless connectivity for users,
whether stationary, mobile, or in transit. Depending on the scale, location, user
density, and design requirements, different network topologies may be adopted
for Public Wi-Fi deployment. In many indoor environments such as malls,
railway stations, and airports, a star topology—where a central access point
connects to multiple hotspots—is commonly used due to its simplicity and ease
of management. The following image illustrates a star topology model in an
airport.
12Figure 1.3: Star-based Public Wi-Fi Deployment
For larger or more distributed environments such as university campuses,
technology parks, or municipal city blocks, a tree topology may be preferred,
with a hierarchical arrangement of access points linking users to the core
network. The following figure illustrates a tree topology model within a
university.
Figure 1.4: Tree-based Public Wi-Fi Deployment
13Increasingly, however, Public Wi-Fi deployments—especially in outdoor and
high-density urban settings—are shifting towards mesh topologies, where
multiple access points interconnect to form a resilient and self-configuring
network. Mesh architectures enhance coverage, reliability, and redundancy,
making them well-suited for smart-city zones, large campuses, tourist areas,
and dense public spaces. A typical illustration of a mesh-based Public Wi-Fi
deployment in a smart-city framework is provided below.
Figure 1.5: Mesh-based Public Wi-Fi deployment
1.21 Owing to their open and shared nature, Public Wi-Fi systems require stronger
safeguards to ensure user security, session isolation, and consistent quality of
service. Public Wi-Fi networks are typically governed by security protocols such
as WPA3, 802.1x-based authentication, Extensible Authentication Protocol
(EAP) methods, and secure onboarding mechanisms that protect users from
interception, spoofing, and unauthorised access. Roaming and interoperability
across hotspots are enabled through standards such as Passpoint/Hotspot 2.0
(IEEE 802.11u), which allow uninterrupted movement between networks
without repeated logins, thereby enabling seamless authentication across
multiple Wi-Fi networks and to cellular networks. Ensuring consistent
14performance further requires adherence to Quality of Service (QoS)
frameworks—such as those defined in IEEE 802.11e (WMM) and operator-level
traffic management practices—which help prioritise latency-sensitive services,
maintain throughput, and reduce congestion in high-density public
environments. Alongside these technical standards, Public Wi-Fi deployments
are subject to national laws and regulatory guidelines, including spectrum use
rules, lawful interception requirements, user data protection norms, and
mandated authentication frameworks. When these standards are rigorously
complied with by network operators, service providers, or authorised Wi-Fi
aggregators, and effectively enforced by regulatory authorities, Public Wi-Fi
systems can offer secure, reliable, and interoperable broadband access,
enabling them to function at a truly carrier-grade level suitable for widespread
public use.
1.22 Despite the presence of well-defined security and interoperability standards,
Public Wi-Fi networks are still widely perceived as insecure, creating a
persistent trust deficit that discourages users from fully adopting these services.
This is because Public Wi-Fi operates in open, shared environments where
inadequate configuration, outdated equipment, and irresponsible user practices
can expose users to risks such as data interception, man-in-the-middle attacks,
rogue hotspots, session hijacking, malware distribution, and financial fraud,
creating mistrust in its adoption. However, the Wi-Fi technology in itself is not
inherently insecure. When Wi-Fi systems are properly designed, standards-
compliant, securely configured, integrated with strong authentication,
encryption, and backend management, they can offer safe and reliable
connectivity. Ensuring this requires robust enforcement of security standards
by regulators, strict compliance by service providers and manufacturers, and
sustained user awareness, so that with the right product design, technical
integration, and responsible usage, Public Wi-Fi can provide a secure, high-
quality, and trusted connectivity option.
151.23 The broader discussion of this consultation paper underscores the substantial
role that Public Wi-Fi can play in advancing broadband proliferation. In this
context, the next section examines the socio-economic significance of Public
Wi-Fi in India, reviews deployment trends at domestic and global levels, and
the need for a comprehensive stakeholder consultation to address the gaps.
D. Socio-Economic Importance of Public Wi-Fi and Need for Consultation
1.24 In a mobile-first country like India—characterised by the world’s largest
population and among the highest per-capita mobile data consumption—Public
Wi-Fi assumes considerable socio-economic significance. A large share of
internet access in India is delivered through mobile networks, and as data
consumption continues to grow, heavy usage in crowded public spaces such as
markets, transport hubs, and commercial centres can lead to network
congestion and reduced service quality. Public Wi-Fi can serve as an important
complementary connectivity layer in such high-footfall environments by
enabling users to access data-intensive applications through high-capacity
shared networks. By offloading a portion of traffic from mobile networks to Wi-
Fi hotspots, overall congestion can be managed, thereby improving the quality
of service for mobile users. In addition, relying exclusively on mobile data for
high-bandwidth activities may increase costs for consumers due to daily data
caps and additional usage charges. Public Wi-Fi, owing to its shared-access
nature and relatively lower cost structure, provides a cost-effective alternative
for meeting rising data needs. In this context, the expansion of Public Wi-Fi can
help improve network efficiency while supporting affordable and reliable digital
connectivity for a large and growing user base.
1.25 The increasing deployment of Public Wi-Fi networks across the world reflects
their growing socio-economic importance as a critical enabler of broadband
proliferation. With rapid digitisation and the emergence of new digital services,
the demand for reliable and affordable broadband has surged, particularly after
the COVID-19 pandemic, which transformed learning, work, healthcare,
commerce, and entertainment into predominantly online activities. This shift
16underscored the need for resilient, high-capacity connectivity solutions and
drove the widespread adoption of Wi-Fi as an accessible, interoperable, and
cost-effective means of supporting intensive data use within homes,
institutions, and public spaces. Wi-Fi has since become a key driver of digital
resilience—facilitating telecommuting, remote education, and community
service delivery, and its global economic value has grown faster than
anticipated. Importantly, the pandemic also highlighted the role of Public Wi-Fi
in inclusive governance, prompting many countries to establish community
access centres and rural broadband initiatives to ensure meaningful digital
participation for all.
1.26 The rising digital needs, lack of ubiquitous coverage from mobile networks, and
costs of mobile broadband make the internet inaccessible, especially for low-
income households. It is here that Wi-Fi, be it public or private, offers an
affordable option that complements mobile broadband. An analysis of the
affordability advantage that Wi-Fi offers its users compared to mobile
broadband can be understood by comparing the per-GB cost of Wi-Fi to that of
mobile broadband. A preliminary cost analysis indicates that the average price
of 1 GB of mobile broadband data is approximately ₹8, whereas the effective
per-GB cost on fixed Wi-Fi networks is as low as ₹0.27. In the case of PM-
WANI, retail user coupons show a maximum per-GB price of about ₹6 for small-
denomination plans and a minimum of around ₹0.99 for larger monthly
packages. Details of cost calculations are given in Annexure I. This is because
Wi-Fi, operating on unlicensed spectrum and benefitting from significantly
lower deployment and operational costs, offers a much cheaper per-GB
alternative. This cost differential becomes even more pronounced in Public Wi-
Fi systems, where shared usage further reduces the average cost per user.
1.27 Although the per-GB cost of Wi-Fi is generally lower than that of mobile data,
the monthly cost of a Home Wi-Fi connection is typically higher in absolute
17terms12. However, in a country such as India, Wi-Fi is primarily used as a shared
resource within households or premises, significantly lowering the per-capita
cost. In contrast, mobile data plans are personal and subject to daily usage
caps, beyond which users must either incur additional charges or migrate to
higher-priced plans to access more data. Wi-Fi connections, by comparison,
usually offer unlimited data with more consistent bandwidth and a better quality
of experience, making them more suitable for sustained, data-intensive use.
Further, while mobile networks may face indoor coverage issues due to signal
attenuation and building penetration losses, Wi-Fi, anchored to fixed
broadband, offers a cost-effective and reliable means to enhance indoor
connectivity across homes, workplaces, and public venues. While mobile data
tariffs in India have been the lowest globally and are widely apprehended to
rise, Wi-Fi costs may decline further as deployments scale13. The Public Wi-Fi
thus offers an economically efficient and flexible way to shift a larger share of
high-volume data consumption to Wi-Fi, while using mobile broadband
primarily for mobility. Therefore, Public Wi-Fi networks can emerge as a
sustainable, high-value option for expanding broadband access, supporting
enterprise digitisation, and delivering community-level e-services at minimal
cost.
1.28 Public Wi-Fi deployments also offer cost, management, and efficiency
advantages to Telecom Service Providers (TSPs) and Internet service providers
(ISPs). By offloading substantial volumes of mobile data traffic from licensed
cellular networks (3G/4G/5G) to Wi-Fi operating on unlicensed spectrum,
operators can ease congestion in high-density areas (such as urban areas,
transport hubs, university campuses, stadiums, airports, or busy urban centres)
and prevent network congestion. Data offloading improves overall network
performance by reducing latency, increasing throughput, and enhancing the
12 The entry level plans for mobile is Rs.299 and for fixed broadband is Rs. 399 for a month.
13 https://telecomtalk.info/jio-airtel-vi-to-raise-prepaid-
tariffs/1002675/#:~:text=Indian%20private%20telecom%20operators%20including,year%20period%20for%20r
aising%20tariffs. , https://economictimes.indiatimes.com/industry/telecom/telecom-news/morgan-stanley-
predicts-16-20-telecom-tariff-jump-in-q1-fy27/articleshow/126003825.cms?from=mdr
18user experience. Better connectivity in congested zones enhances customer
satisfaction, reduces concerns about mobile data consumption, deepens
loyalty, and reduces churn, while simultaneously strengthening the operator’s
digital ecosystem across apps, payments, and content. Further, the visible
presence of operator-branded hotspots in public spaces reinforces brand value,
attracts new customers, and supports a more sustainable and diversified
revenue base.
1.29 Wi-Fi technology in general enables telecom and internet service providers to
expand network capacity in a highly cost-effective manner. By intelligently
distributing data traffic between cellular networks and Wi-Fi, operators can
avoid the heavy capital expenditure associated with continuous cellular
infrastructure augmentation, such as adding new towers, base stations, or
small cells. High-capacity Wi-Fi hotspots operating in unlicensed bands can
significantly reduce both Capex and Opex by lowering dependence on costly
spectrum acquisition and minimising the need for extensive radio access
deployments. Moreover, Public Wi-Fi rollouts can leverage existing assets—such
as BharatNet backhaul, municipal and enterprise fibre, and street infrastructure
including poles, bus stops, and stations—thereby maximising utilisation of
deployed resources and accelerating coverage expansion at lower cost. In
addition to infrastructure savings, Wi-Fi deployments generate valuable data
on user movement, device characteristics, peak demand patterns, and quality-
of-experience indicators. These insights can help operators improve network
planning, refine service offerings, design targeted marketing strategies, and
develop new business models. Together, these advantages enable TSPs/ISPs
to enhance operational efficiency, optimise investment decisions, and
strengthen their overall long-term business strategy.
1.30 Public Wi-Fi deployments also enable TSPs/ISPs to diversify and expand their
revenue streams by actively participating in the broader Wi-Fi ecosystem
through multiple service models. Operators can generate revenues from paid
Wi-Fi plans, top-ups, vouchers, and session-based billing, while also offering
19enterprise-grade Wi-Fi solutions for malls, airports, hotels, and large campuses.
They can further monetise services through backhaul bandwidth sales to Public
Data Offices (PDOs), provision of “Public Wi-Fi as a Service” (PWaaS) with
integrated management, analytics, and security for Business to Business (B2B)
clients, and targeted advertising or location-based marketing via captive
portals. Participation in neutral-host networks, Wi-Fi roaming arrangements,
and Hotspot 2.0–enabled services provides additional commercial
opportunities. These models create a sustainable supplementary revenue base
for TSPs/ISPs alongside traditional mobile broadband services, strengthening
their role in the Public Wi-Fi ecosystem.
1.31 Public Wi-Fi deployments also support the Government in advancing multiple
policy objectives, including digital inclusion, enhanced service delivery, revenue
generation, and more efficient governance. Public Wi-Fi serves as an affordable
broadband option for low-income households and underserved rural and urban
areas, thereby accelerating digital inclusion and providing an economical
alternative to mobile data. Wider availability of low-cost Wi-Fi enables citizens
to access Government schemes, digital public infrastructure, and essential
services such as digital banking, education, and healthcare without data
constraints, thereby improving the uptake and effectiveness of public
programmes.
1.32 Public Wi-Fi strengthens citizen–Government engagement by enabling wider
participation in grievance redressal systems, public consultations, and feedback
platforms, while also improving the dissemination of local and community-level
information. It provides a critical connectivity backbone for smart mobility
solutions, digital governance dashboards, public safety systems, IoT-enabled
city management, emergency alerting, disaster response communications, and
community information services. Together, these applications enhance data-
driven decision-making, improve the speed and responsiveness of public service
delivery, and support more resilient governance systems—contributing to
20efficient, streamlined urban management and inclusive, sustainable rural
development.
1.33 The proliferation of Public Wi-Fi also helps the Government harness its revenue
potential through broadband expansion and its spill-over benefits across
increased economic activity and innovation. Increased data consumption,
higher broadband subscriptions, growth in the device ecosystem, and rising
digital transactions indirectly contribute to Government revenues through
Goods and Services Tax (GST), licence fees, and other levies linked to the digital
economy. Public Wi-Fi also acts as a digital catalyst by enabling start-ups, small
businesses, freelance professionals, and students to operate online, promoting
local entrepreneurship and innovation clusters in Public Wi-Fi zones, and
expanding market access for micro-enterprises. The resulting economic growth
also enhances tax revenues.
1.34 The wide socio-economic benefits of Wi-Fi for individuals, enterprises, service
providers, and Governments have significantly increased global demand for Wi-
Fi networks, particularly Public Wi-Fi. International experience clearly
demonstrates that countries worldwide have recognised Wi-Fi's inherent
strengths and are actively promoting its proliferation as a critical component of
digital infrastructure. Reflecting this momentum, the global number of Public
Wi-Fi hotspots grew from 362 million in 2019 to 549 million in 2022 and is
expected to reach 3.15 billion by 203014. Correspondingly, the global Public Wi-
Fi market was valued at USD 8.2 billion in 2024 and is projected to expand
rapidly to USD 25.1 billion by 2033, at a strong CAGR of 13.2% between 2025
and 2033. This sustained growth underscores the increasing global reliance on
Wi-Fi as an affordable, scalable, and high-impact connectivity solution15.
1.35 The global and regional distribution of Public Wi-Fi hotspots reflects clear
differences in digital maturity, infrastructure investment, and policy support,
14 https://www.broadbandsearch.net/blog/public-wifi-statistics
15 https://growthmarketreports.com/report/public-wi-fi-hotspot-market
21yet collectively underscores Wi-Fi’s emergence as a critical pillar of global
connectivity. North America holds the largest market share—with a valuation
of USD 2.9 billion in 2024—driven by early adoption of advanced wireless
technologies, strong municipal and provider-led deployments, and sustained
Government-backed digital inclusion efforts. Europe, valued at USD 2.3 billion,
continues to expand through robust regulatory protections, extensive national
broadband initiatives, and EU programmes such as WiFi4EU, and is projected
to grow at a Compound Annual Growth Rate (CAGR) of 12.8% through 2033.
Asia-Pacific stands out as the world’s fastest-growing and most dynamic Public
Wi-Fi market, with a USD 1.8 billion value in 2024, the world’s largest mobile
subscriber base, rapid urbanisation, and ambitious digital programmes in India,
China, Japan, and South Korea. The region is expected to record the highest
global CAGR of 15.5% and already accounts for over 40% of global hotspot
device deployments16, and continues to accelerate through massive smart-city
investments and competitive data markets. Meanwhile, Latin America and the
Middle East & Africa, with a combined USD 1.2 billion market in 2024, are
steadily expanding due to rising mobile penetration and Government-led digital
inclusion initiatives, despite infrastructural constraints. Taken together, these
patterns highlight strong global momentum toward Public Wi-Fi as an
increasingly indispensable component of broadband ecosystems worldwide,
with Asia-Pacific emerging as the key driver of future growth17.
1.36 The rapid evolution of next-generation Wi-Fi—beginning with Wi-Fi 6 (IEEE
802.11ax) in 2019 and Wi-Fi 6E in 2020—has significantly enhanced the
capacity, efficiency, and performance of unlicensed wireless networks.
Supported by recent ITU-aligned standards, these developments have
prompted a global shift toward delicensing mid-band spectrum, particularly the
6 GHz band, to enable wider channels, reduced congestion, and high-
throughput Wi-Fi. In India, the Government has issued a Notification on the
de-licensing of the lower 6 GHz band (5925-6425 MHz) for low-power
16 https://www.industryresearch.biz/market-reports/wi-fi-hotspot-devices-market-104809
17 https://growthmarketreports.com/report/public-wi-fi-hotspot-market
22applications18. This expansion of unlicensed spectrum will be instrumental in
accelerating Wi-Fi proliferation by lowering entry barriers, supporting cost-
effective capacity augmentation, and strengthening high-performance Public
Wi-Fi ecosystems. Further, TRAI, vide its recommendations dated 10th
December 2025, has recommended to the Government that the V-Band (57-66
GHz) be delicensed for low-power indoor and very low-power outdoor use.
1.37 The emerging digital landscape—characterised by the rise of data-intensive
applications such as large-scale IoT deployments, high-resolution video
streaming, AR/VR services, Wi-Fi 7, Open Roaming, seamless 5G–Wi-Fi
integration, AI-enabled network optimisation, and advanced Wi-Fi sensing—
signals a future where user experience depends on continuous, high-capacity
connectivity. These technologies significantly increase data requirements and
will progressively shift usage patterns toward high-bandwidth, low-latency
networks. In this context, Wi-Fi complements mobile broadband by enabling
affordable access to data-intensive applications, particularly for low-income and
underserved households, for whom sustained high-volume mobile data usage
may otherwise be difficult to afford. Public Wi-Fi, operating on shared, high-
capacity unlicensed spectrum, offers a cost-effective, accessible alternative that
can meet these rising data demands. By providing affordable, high-throughput
connectivity, it ensures that digitally marginalised populations do not lag behind
in accessing next-generation digital services and evolving technologies, thereby
supporting inclusive and equitable participation in the future digital ecosystem.
1.38 The discussions above underline the growing socio-economic importance of
Public Wi-Fi and the increasing efforts undertaken by Governments worldwide
to expand broadband access through this technology. The widespread
delicensing of the 6 GHz band has opened substantial opportunities to scale
high-capacity Wi-Fi networks, while PPP-based deployment models—supported
18 https://www.dot.gov.in/static/uploads/2026/02/88f0ac8c74eb6f6907934d17d0015ab5.pdf
23by municipal bodies, local administrations, and private-sector participation—are
enabling faster, more sustainable rollouts. With the evolution of global
standards and the transition from free, best-effort hotspots to secure,
managed, and carrier-grade Public Wi-Fi, policymakers have proactively
introduced measures such as certification frameworks, security standards, and
digital literacy programmes to build user trust and encourage adoption. Given
Wi-Fi’s inherent advantages—lower access costs compared to cellular data, its
ability to complement mobile broadband through traffic offload and improved
indoor coverage, ease of deployment in dense urban areas, support for high-
bandwidth applications such as video streaming, IoT and AI-based services,
and its role as an enabler of smart cities, tourism, education, retail digitization,
and overall spectrum efficiency—countries across the world are accelerating
Public Wi-Fi proliferation as a central component of their digital transformation
strategies.
1.39 India presents one of the most promising markets for large-scale expansion of
Public Wi-Fi, backed by its vast population, rapidly growing digital literacy,
expanding device penetration, and an unparalleled demographic dividend that
can accelerate the country’s digital transformation. Given that India has also
decided on delicensing its lower 6 GHz spectrum, there is immense potential to
make investments in Public Wi-Fi and reap its benefits across entities and
sectors. National initiatives such as Digital India, National Digital
Communications Policy (NDCP) 2018, BharatNet, PM-WANI, and the Smart
Cities Mission have laid a strong foundation for universal and meaningful
connectivity. However, for these schemes to fully deliver their intended
outcomes, citizens must be able to participate as applicants, beneficiaries, and
productive users, which in turn requires strong last-mile connectivity, adequate
digital skills, and affordable access points. Public Wi-Fi, with its ability to bridge
the affordability gap, offload congested mobile networks, support public service
delivery, and nurture community-level entrepreneurship, holds strategic value
for India’s national priorities as a fast-growing economy.
241.40 India’s current Public Wi-Fi footprint remains inadequate when viewed against
its vast geography, diverse terrain, and the scale of demand from the world’s
most populous country, having one of the largest youth populations. To keep
pace with global developments and to fully harness its domestic digital
potential, it is imperative to revisit operational strategies for Public Wi-Fi
proliferation in the country. This necessitates a comprehensive stakeholder
consultation to gather informed views and diverse perspectives on overcoming
persistent challenges to design sustainable, scalable, and context-appropriate
Public Wi-Fi models, and to devise an effective pathway for accelerated Wi-Fi
proliferation across the country.
1.41 This introductory chapter sets the overall context of the consultation paper by
outlining the fundamentals of Wi-Fi technology in general and Public Wi-Fi in
particular, and examines the need for reassessment in the light of the socio-
economic importance of Public Wi-Fi and recent global developments. The
subsequent chapter undertakes a detailed examination of the subject by
analysing global deployment and business models, and assesses India’s current
Public Wi-Fi landscape, identifying the key challenges impeding proliferation.
Drawing from international best practices and considering India’s domestic
experiences, evolving digital needs, and policy landscape, it discusses
deployment and business models for rural clusters, urban centres, and high-
density public spaces, with particular emphasis on the role of State
Governments, local bodies, public–private partnerships, and the scope for
viability-gap funding in shaping sustainable Public Wi-Fi ecosystems. The final
chapter consolidates the insights from this analysis and presents specific issues
for consultation, outlining the questions on which stakeholder comments are
sought.
25Chapter 2 - Examination of the Issues
A. International scenario
A.1 South Korea
2.1 The Public Wi-Fi ecosystem in South Korea reflects a focused national approach
to universal connectivity, where state, municipal, and private actors jointly
enable affordable, high-quality broadband access in public spaces. The country
is home to a staggering 94,547 Public Wi-Fi locations (as shown in the figure
below) across its 1,00,000 sq km area, ensuring connectivity to its citizens as
well as tourists19.
Figure 2.1 Public Wi-Fi locations in South Korea
Public Wi-Fi is installed in high-traffic, accessible areas such as parks (e.g.,
Hangang Park, Seoul Grand Park), cultural sites, community centres, health
centres, welfare institutes, and public transportation (e.g., city buses and
subway stations). Initially, the Government had launched Public Wi-Fi 1.0 to
19 https://www.seoulwhisper.com/blog/free-wifi
26provide free Wi-Fi at public facilities (markets, health centres, welfare centres).
By 2017, they aimed to reach 12,000 sites (6,000 by telcos)20. Usage grew
massively from 160,000 users in Jan 2013 to 5.63 million in Sep 2016. Later,
the Government developed a Public Wi-Fi 2.0 strategy with a self-supporting
profit-based model. The Ministry of Science and ICT (MSIT), along with the
respective metropolitan Governments, plans and implements Public Wi-Fi
initiatives, often partnering with major internet service providers, such as LG
Uplus, KT Corporation, and SK Broadband. Metropolitan Governments facilitate
Public Wi-Fi deployment by easing Right of Way (RoW) and related procedural
clearances, while private enterprises expand coverage by offering Wi-Fi within
their establishments, complemented by Government support through the
provision of public spaces for hotspot installation. South Korea also ensures
continuous technological upgradation, with Governments actively pursuing
systematic transitions to advanced standards such as Wi-Fi 6 and, increasingly,
Wi-Fi 7.
2.2 The cost of expanding Public Wi-Fi networks is shared between the Government
and network operators, who contribute to the cost of establishing and
maintaining these networks. Public Wi-Fi hotspots are free to use. The revenue
streams for providers of hotspots come from advertisement-supported access,
and bundled services. The operators benefit from savings by mobile data
offloading and analytics-based revenue from analysis of footfall and movement
insights.
2.3 The Public Wi-Fi ecosystem in South Korea becomes easily accessible to its
population through a simple login and authentication process. This ease of
access and login makes Wi-Fi services among the most in demand in South
Korea. A dedicated application is available to help users identify nearby free
Wi-Fi hotspots and assess internet speeds, which is particularly useful for data-
intensive activities such as video streaming and large file downloads. Strong
20 https://www.telecomtv.com/content/news/south-korea-adopts-sharing-approach-to-public-wifi-10523/
27consumer uptake is driven by South Korea’s deeply digital lifestyle, where
mobile streaming, online gaming, IoT services, and smart-city applications
continually reinforce demand for robust, upgraded Public Wi-Fi infrastructure.
2.4 Seamless roaming across public and carrier Wi-Fi hotspots is enabled through
the widespread use of standards, which allow devices to pre-authenticate and
hand over instantly between access points in dense urban and transit
environments. The country also hosts an AI security control system that
leverages artificial intelligence to quickly and accurately respond to the growing
number of intelligent cyber threats. This system also includes threat prediction
and response for the Public Wi-Fi network.
2.5 The role of metropolitan Governments at the local level is one of the major
reasons for the proliferation of Public Wi-Fi in South Korea. The entire city of
Seoul is connected via an integrated network of advanced fiber-optic cables
(approx. 4,237 km), which is an integral part of the backhaul for Public Wi-Fi.
The Seoul Metropolitan Government established ‘e-Seoul Net’, a first-
generation self-owned network connecting the city hall and 25 autonomous
districts in 2003. Since 2013, the second-generation network ‘u-Seoul Net’ has
been extended to community service centres providing administrative services,
Public Wi-Fi, CCTV, and other citizen services. The network has expanded to
about 34,000 Public Wi-Fi hotspots. The city continues upgrading older hotspots
to Wi-Fi 6 and adds new ones in high-footfall and digitally vulnerable areas
each year21. Public Wi-Fi installation areas are selected through big-data
analysis of Seoul's population and regional demand surveys22. Seoul also has
an AI-based security control system that uses accumulated cybersecurity data
to predict and respond to threats across multiple digital platforms, including
public Wi-Fi networks. By analysing patterns of cyber threats, vulnerabilities,
and infringement attempts, the system can identify potential risks in public Wi-
Fi environments and trigger appropriate response measures in real time. This
21 https://english.seoul.go.kr/seoul-to-expand-intelligent-cctvs-and-public-wi-fi-for-a-digitally-safe-city/
22 https://www.scribd.com/document/832152476/Seoul-Smart-City-Booklet-as-of-Dec-2020-1
28capability is integrated within the broader smart city security framework, which
applies AI-driven monitoring and automated countermeasures across key
digital infrastructure platforms.
2.6 While the Central Ministry and Metropolitan Governments play an active role in
the proliferation of Public Wi-Fi, they also play an integral role in the creation
of necessary backhaul for sustaining the Wi-Fi and mobile ecosystems in the
country. Efforts to increase broadband penetration in South Korea date back to
the early 1990s. In 2004, a consortium, including the then Ministry of
Information and Communication and private sector telecommunication and
cable firms such as KT, Hanaro, and others, launched the Broadband
Convergence Network (BcN) project. This was a three-phase project completed
successfully by 2010 and enabled practically all cities, towns, and rural
communities to use 50-100 Mbps FTTH and Hybrid Fiber-Coaxial (HFC) based
broadband Internet services. The Rural BcN project aimed at providing
universal broadband access to villages with fewer than 50 households. It had
a cost-sharing model among the Central Government, Local Governments, and
private operators in the ratio 25:25:50. Alongside network rollout, a range of
digital services, including video-based information delivery, greenhouse control,
CCTV surveillance, weather monitoring, agricultural training, and remote
healthcare, were introduced to drive usage and inclusion23. Building on the
progress achieved under the BcN programmes, South Korea launched the Giga
Internet project in 2009, offering speeds of 100 Mbps to 1 Gbps—nearly ten
times faster than the earlier BcN network. By December 2012, FTTH-based
broadband had expanded to around 38% of all villages (5,002 out of 13,217),
marking a significant deepening of rural digital infrastructure. Korea is now
advancing next-generation subscriber network technologies, including Giga Wi-
Fi, 10-Gigabit Ethernet Passive Optical Network (10GE-PON), and RF-overlay–
based Giga Internet, to further enhance network performance and service
delivery.
23 https://www.icact.org/upload/2013/0139/20130139_finalpaper.pdf
292.7 Further, in 2020, the Government launched an initiative that designated
broadband speeds of at least 100 Mbps as a universal service. This means that,
by law, every household in the country should have access to broadband
internet at this minimum speed. Alongside this, the Government also introduced
a Public-Private Partnership (PPP) initiative, targeting around 1,300 rural and
remote villages. Running from August 2020 to 2022, this program brought
together Central and Local Governments with major ISPs in a PPP mode to
share the cost of building new broadband networks in underserved areas.
These initiatives were built on the earlier successes of BcN project with
improved technology and more targeted cost-sharing strategies24. Thus, by
combining universal service funding with well-structured Public–Private
Partnerships, South Korea has extended reliable connectivity to virtually every
region and citizen. More recently, South Korea’s Digital New Deal (2020)25 and
Digital New Deal 2.0 (2022)26 reaffirmed connectivity as core national
infrastructure. These programmes emphasise nationwide 5G rollout, AI-based
security frameworks, expanded Public Wi-Fi, advanced fiber backhaul, and
digital inclusion for vulnerable populations. Public connectivity is positioned not
merely as a welfare measure but as the foundation of future economic
competitiveness, smart cities, cloud adoption, and high-value digital industries.
2.8 South Korea demonstrates how the integration of extensive Public Wi-Fi with
long-term broadband expansion can create a highly inclusive and resilient
digital ecosystem. Nationwide free hotspots, unified SSIDs (Service Set
Identifier), and Wi-Fi 6 upgrades are effectively supported by strong fiber
backhaul, cost-sharing strategies, and universal service funding. The model
24 https://www.telecomreviewasia.com/news/featured-articles/13330-south-koreas-binary-broadband-push-
bridging-the-digital-divide-one-village-at-a-time/
25https://www.msit.go.kr/eng/bbs/view.do?sCode=eng&mId=4&mPid=2&pageIndex=&bbsSeqNo=42&nttSeqN
o=443&searchOpt=&searchTxt
26https://www.msit.go.kr/eng/bbs/view.do?sCode=eng&mId=4&mPid=2&pageIndex=&bbsSeqNo=42&nttSeqN
o=626&searchOpt=ALL&searchTxt#:~:text=Under%20the%20Action%20Plan%202022,trillion%20won%20into%
20the%20initiative.&text=To%20be%20specific%2C%205.9%20trillion,%2C%20and%20Artificial%20Intelligence
(D.N.A.)
30underscores the value of combining Public–Private Partnerships with proactive
Government action—both at the central and municipal levels—to ease
procedural bottlenecks, extend last-mile fiber, and sustain high-capacity
networks. It also highlights how keeping Public Wi-Fi free is driving demand
through targeted digital services, while ensuring continuous technological
upgrades. Overall, South Korea’s experience shows that treating Public Wi-Fi
as essential infrastructure, adopting shared funding models, and linking
connectivity to real public-service applications can enable universal, high-speed
broadband through sustained policy commitment and coordinated governance.
A.2 European Union (EU)
2.9 The European Union has a dedicated initiative to ensure the proliferation of
Public Wi-Fi among EU countries, known as the Wi-Fi4EU. It is spearheaded by
three major EU institutions- the European Council, the European Commission,
and the European Parliament27. "WiFi4EU" aimed to set up a multilingual portal
that would provide users with an affordable, secure, high-speed Internet
connection and easy access to the digital services of the public body that
provides the connection. It is a unique supranational program designed to
ensure digital inclusion across all member states by directly funding local public
spaces. The WiFi4EU initiative promotes free access to Wi-Fi connectivity for
citizens and visitors in public spaces, including parks, squares, public buildings,
libraries, health centres, and museums in municipalities throughout Europe28.
2.10 The initiative allocates funds on a first-come, first-served basis through a
voucher-based system while ensuring a fair geographical balance between
participating countries29. Municipalities wishing to apply for a voucher first
register at the WiFi4EU portal. Once registered, municipalities apply when the
call opens by revisiting the portal and submitting their application. The voucher
27 https://www.privateinternetaccess.com/blog/eu-agrees-deploy-6000-8000-free-public-wifi-hotspots-local-
communities/
28 https://www.business-standard.com/article/news-ians/eu-nations-to-offer-free-wifi-hotspots-in-public-
places-117053001566_1.html
29 https://digital-strategy.ec.europa.eu/en/library/wifi4eu-free-public-wi-fi-all-europeans-brochure
31winners are selected on a first-come, first-served basis. The municipality uses
the voucher to select a registered Wi-Fi installation company (installer). The EU
Commission pays the €15,000 directly to the installer upon verification that the
network is operational. The municipality must then fund the backhaul
connectivity subscription (the internet service provider cost) and maintenance
for a minimum of three years. The backhaul connection can be established
using various technologies, depending on what is available and most cost-
effective in the specific public space, even though fiber is often preferred as it
offers high speed and reliable connectivity.
2.11 As per the available information, the European Commission has opened up four
calls for applying for the vouchers. The last call of the WiFi4EU initiative was
opened for applications in June 202030. The WiFi4EU initiative's calls for funding
proposals are currently closed, as the program allocated its whole budget
between 2018 and 202031. The initiative successfully distributed 8,802 vouchers
worth €15,000 each to eligible EU municipalities to cover Wi-Fi equipment and
installation costs. There are a total of 87,904 eligible municipalities, of which
28,880 are registered on the portal32. The initiative has resulted in the
successful deployment of over 93,000 hotspots across Europe33. The following
figure shows the WiFi4EU networks in operation.
30 https://digital-strategy.ec.europa.eu/cs/node/935
31 https://digital-strategy.ec.europa.eu/en/library/wifi4eu-free-public-wi-fi-all-europeans-brochure
32 https://digital-strategy.ec.europa.eu/en/library/factsheet-wifi4eu
33 https://hadea.ec.europa.eu/programmes/connecting-europe-facility/wifi4eu/download-wifi4eu-
app_en#:~:text=The%20WiFi4EU%20initiative%20provides%20free,the%20burden%20of%20data%20charges.
32Source: https://digital-strategy.ec.europa.eu/en/library/wifi4eu-networks-maps
Figure 2.2 WiFi4EU Public Wi-Fi network in Europe
2.12 Upon installation of the Public Wi-Fi, municipalities must display the WiFi4EU
visual identity in the designated public spaces34. All WiFi4EU hotspots must use
a single, common network identifier (SSID: WiFi4EU) across Europe, ensuring
a seamless, recognizable service for citizens travelling between member states.
A simplified login portal streamlines user access while providing secure session
management35. Upon first connecting to a WiFi4EU hotspot, users are directed
to a secure captive portal on an HTTPS (Hypertext Transfer Protocol Secure)
server that offers a simple click-to-connect login. Subsequent reconnections
within a 12-hour window do not require re-authentication, enabling
34 https://digital-strategy.ec.europa.eu/en/library/wifi4eu-free-public-wi-fi-all-europeans-brochure
35 https://www.ipeos.com/expertises-1/success-stories/article/public-wifi-deployment-a-model-project-under-
the-wifi4eu-program
33uninterrupted access to the free Public Wi-Fi service. Open Roaming enables
citizens and visitors across the EU to connect securely and automatically to
Public Wi-Fi hotspots using a single trusted identity. A robust legal and
encryption framework protects user privacy, while allowing seamless roaming
between locations and countries without repeated logins36. Public Wi-Fi
networks in the European Union are expected to comply with the General Data
Protection Regulation (GDPR), which requires organisations providing internet
access to ensure lawful processing and protection of users’ personal data
through appropriate technical and organisational safeguards. In addition, EU
cybersecurity guidance encourages network operators and public authorities to
adopt security practices such as monitoring, risk management, and incident
response to protect digital services, including public connectivity networks.
WiFi4EU is free to the user. The rules laid out by the European Commission
ensure that neither monetary remuneration nor other indirect forms of
payment, such as advertising or data farming, are permitted on the WiFi4EU
network for the three-year engagement period. These hotspots comply with
the latest industry standards and use Wi-Fi Alliance-certified devices. There is
also Real-time tracking to ensure a minimum data speed of 30 Mbps37.
2.13 The European Union plays a proactive role in strengthening backhaul
infrastructure that supports Wi-Fi and broader digital connectivity. At the
financial level, multiple EU-wide instruments support digital connectivity,
including the European Structural and Investment Funds (ESI), under which
the European Regional Development Fund (ERDF) provides non-refundable
grants for broadband deployment, while the European Agricultural Fund for
Rural Development (EAFRD) supports rural broadband roll-out38. The
Connecting Europe Facility (CEF) includes a dedicated telecom component,
under which the WiFi4EU initiative operates as a voucher-based mechanism for
36 https://digital-strategy.ec.europa.eu/en/policies/wifi4eu-
citizens#:~:text=WiFi4EU%20%E2%80%93%20Connecting%20You,required%20to%20log%20in%20again
37 https://www.ipeos.com/expertises-1/success-stories/article/public-wifi-deployment-a-model-project-under-
the-wifi4eu-program
38 https://digital-strategy.ec.europa.eu/en/library/eu-funding-broadband-2021-2027
34Public Wi-Fi deployment39. The European Fund for Strategic Investments
(EFSI), now continued under InvestEU, further supports high-speed broadband
and Information and Communication Technology (ICT) infrastructure primarily
through loans and equity financing. Collectively, these instruments form the
financial backbone of Member States’ nationally determined broadband
strategies. In addition, several EU countries operate targeted subsidy
programmes to connect the uncovered and underserved rural regions, where
fiber infrastructure deployed under these schemes often functions as backhaul
for local Public Wi-Fi networks40. These financial efforts are reinforced by EU-
level regulatory frameworks—such as the Broadband Cost Reduction Directive,
the Gigabit Infrastructure Act, and the European Electronic Communications
Code—which lower deployment costs, enable infrastructure sharing, streamline
approvals, and promote co-investment41,42. Together, these measures have
strengthened backhaul availability, accelerated the roll-out of gigabit-capable
networks, and created a robust foundation for scalable Public Wi-Fi deployment
and sustained digital inclusion across the EU.
2.14 The EU’s voucher-based model for Public Wi-Fi deployment has demonstrated
strong effectiveness by combining central funding with local implementation.
Under WiFi4EU, municipalities act as the primary project owners, selecting
installation contractors, ensuring site readiness, and facilitating right-of-way
and backhaul access—often leveraging existing municipal or state-supported
fiber networks to ensure robust connectivity. The European Commission’s
harmonised technical standards, security requirements, and interoperability
frameworks ensure that all funded hotspots deliver consistent performance
across Member States. Service agreements tied to each voucher promote
39 https://www.eib.org/en/products/equity/funds/connecting-europe-broadband-fund
40 https://digital.gob.es/en/comunicacion/notas-prensa/secretaria-estado-telecomunicaciones-e-
infraestructuras-digitales/2024/12/2024-12-03.html
41 https://www.europarl.europa.eu/RegData/etudes/BRIE/2024/762298/EPRS_BRI(2024)762298_EN.pdf
42 https://www.thefastmode.com/expert-opinion/45868-europe-s-fibre-future-from-rollout-to-real-
value#:~:text=Since%202012%2C%20fibre%20coverage%20has%20grown%20fivefold,high%2Dcapacity%20net
works%20(VHCNs)%20for%20Europe's%20digital%20decade.
35sustainability beyond initial deployment, integrating Wi-Fi networks with
broader national broadband strategies and complementing fiber and mobile
coverage. This model has enabled thousands of “community-life centres”—
parks, squares, libraries, municipal buildings—to offer free, reliable, high-
quality Wi-Fi, enhancing the attractiveness of local areas, supporting tourism,
and meaningfully reducing digital access gaps across the Union.
A.3 United Kingdom (UK)
2.15 In the United Kingdom (UK), Public Wi-Fi is installed through ISP-managed fiber
backhaul, enterprise-grade access points, and municipal partnerships, rather
than a national Government-funded programme like WiFi4EU. In UK, the
Councils install Public Wi-Fi in town centres, transport hubs, libraries, and public
buildings, usually by contracting ISPs such as BT, Virgin Media O2, or local fiber
providers. The ISP lays the required fiber or uses existing council-leased lines,
installs access points on street furniture, and manages the network. Airports,
cafés, universities, rail stations, and retail chains install enterprise Wi-Fi systems
using fiber or high-capacity leased lines as backhaul.
2.16 The UK offers several well-established examples of Public Wi-Fi deployment
across transport, civic, health, education, and Government facilities, reflecting
a mix of Government-led (in public places and Government offices), operator-
led, and Public–Private Partnership models. Key initiatives include the following:
i. Transport for London (TfL) Wi-Fi on the Tube: Wi-Fi services in the
London Underground are delivered through a shared network operated
by major mobile operators—EE, O2 (Virgin Media-O2), and Three.
Customers of these networks receive free access, while other users can
36purchase passes, enabling broad coverage in high-footfall transit
environments43,44.
ii. City of London Wi-Fi: This network is delivered through O2 hotspots
in partnership with the Corporation of London. Branded as “O2 Wi-Fi,” it
provides free access to all users after a one-time login, with no data caps
and speeds of up to 200 Mbps across the Square Mile45.
iii. NHS Wi-Fi: The National Health Service (NHS) provides a secure and
uniform Wi-Fi service across healthcare facilities in England. More than
8,000 NHS sites have been enabled, offering free Wi-Fi access to over
63 million patients and visitors annually46.
iv. Connect the Classroom Scheme (Department for Education):
This Government-funded programme aims to upgrade and future-proof
digital connectivity in schools by improving Wi-Fi access points and
network infrastructure. £25 million has been allocated for 2025–26,
following £215 million invested between 2021 and 2025. Schools
meeting prescribed infrastructure standards are eligible for funding47,48.
v. GovWifi: GovWifi is a secure, single sign-on Wi-Fi service for staff and
visitors across Government offices and public sector buildings, allowing
users to register once and automatically connect in any participating
location using a single username and password, offering a consistent
and secure guest network experience49,50.
2.17 User authentication in UK Public Wi-Fi networks is primarily via captive portals
requiring email or mobile number sign-in51 or through one’s social media
43 https://tfl.gov.uk/info-for/media/press-releases/2022/july/customers-of-all-major-networks-set-to-have-
access-to-high-speed-mobile-coverage-across-london-tube-network
44 https://tfl.gov.uk/travel-information/improvements-and-projects/improving-digital-connectivity-on-our-
network#:~:text=Our%20Connected%20London%20programme%20sees,mobile%20connectivity%20across%2
0the%20Tube.
45 https://www.cityoflondon.gov.uk/supporting-businesses/commercial-property-support-and-
advice/telecommunications-and-utilities-infrastructure-in-the-city-of-london/wifi
46 https://digital.nhs.uk/services/nhs-wifi
47 https://www.gov.uk/guidance/connect-the-classroom
48 https://www.streamnetworks.co.uk/dfe-connect-the-classroom-programme
49 https://www.gov.uk/service-standard-reports/govwifi
50 https://www.wifi.service.gov.uk/
51 https://digital.nhs.uk/services/nhs-wifi/how-to-set-up-nhs-wifi
37accounts52 or automatic authentication for ISP/TSP subscribers when they
connect to the Wi-Fi offered by the respective ISP/TSP53. The providers are
required to comply with UK GDPR and security standards and must collect
minimal user information, retain logs temporarily, and provide clear consent
options on the login portal54. Security of public Wi-Fi networks in the United
Kingdom is supported through the use of secure wireless encryption standards
such as WPA2/WPA3 and authenticated access mechanisms, as implemented
in Government initiatives like GovWifi55. In addition, cybersecurity guidance
issued by the National Cyber Security Centre recommends the use of encrypted
web connections (HTTPS), Virtual Private Networks (VPNs), and verification of
legitimate networks to mitigate risks such as data interception and rogue
hotspot attacks56. In the UK, Public Wi-Fi monetisation relies primarily on free-
to-user access supported by advertising, venue sponsorship, and commercial
analytics, with some freemium (free for limited time/data, paid for extended
use) and operator-bundled models still in use57,58. Telecom operators and
venue owners generate revenue through sponsored access, data insights, and
value-added commercial services.
2.18 While the UK Government does not directly deploy Public Wi-Fi hotspots, it
plays a critical enabling role by funding and expanding the backhaul and fiber
infrastructure that underpins local Wi-Fi deployments. One of the early major
schemes was the Super-connected Cities Programme (2012), which drew funds
from the Urban Broadband Fund (UBF) to deliver faster and better broadband
to businesses and residents in major cities. The scheme comprised 12 capital
projects and the Connection Voucher Scheme (CVS), which enabled SMEs to
apply for a £3,000 voucher towards the costs of upgrading to a superfast or
52 https://information-services.ed.ac.uk/computing/desktop-personal/wifi-networking/visit-ed
53 https://info.btwifi.com/help/
54 https://www.gov.uk/data-protection
55 https://docs.wifi.service.gov.uk/requirements.html
56 https://www.ncsc.gov.uk/guidance/krack
57 https://www.o2wifi.co.uk/
58 https://info.btwifi.com/help/
38ultrafast connection59. In addition to broadband grants, free Public Wi-Fi was
installed in more than 1,000 buildings across the UK and was also made
available on buses, trams, and trains in many of the country’s major towns and
cities60.
2.19 The Local Full Fiber Networks (LFFN) programme, through models like Public
Sector Anchor Tenancy, Public Sector Buildings Upgrade, and Public Sector
Asset Reuse, the Government funded fiber deployment to public buildings and
leveraged public-sector demand and assets to expand backhaul infrastructure,
reduce investment risk, and stimulate wider commercial rollout of gigabit-
capable networks61. Project Gigabit, launched by the UK Government in 2021,
is designed to extend gigabit-capable broadband to hard-to-reach and
commercially unviable areas62. Under this programme, the Gigabit Broadband
Voucher Scheme (GBVS) offers vouchers of up to £4,500 to eligible homes and
businesses outside planned commercial or publicly funded rollouts, with support
delivered through registered suppliers and funds released only after network
deployment and service activation, ensuring delivery-focused and accountable
implementation63. Alongside direct funding, complementary regulatory and
fiscal measures such as business rates relief for new fibre, reforms to the
Electronic Communications Code, planning relaxations, infrastructure sharing,
and the use of public street furniture and buildings have reduced deployment
costs and accelerated fibre and advanced wireless roll-outs, thereby
strengthening the backhaul foundation necessary for scalable and sustainable
Public Wi-Fi networks64.
59 https://assets.publishing.service.gov.uk/media/5f8709d9e90e07415db00345/18-02311-01_SCCP_-
_Synthesis_Report_v5_March_2020__1_.pdf
60 https://www.taxassist.co.uk/resources/news/superconnected-cities-scheme-provides-grants-to-14000-
smes#:~:text=The%20UK%20Government's%20Superconnected%20Cities%20Programme%20has,leading%20ci
ties%20develop%20their%20digital%20infrastructure%20to
61 https://www.gov.uk/Government/publications/local-full-fibre-network-evaluation-plan/local-full-fibre-
network-programme-evaluation-plan
62 https://www.gov.uk/guidance/project-gigabit-uk-gigabit-programme
63 https://www.gov.uk/Government/publications/gigabit-broadband-voucher-scheme-information/gigabit-
broadband-voucher-scheme-information
64https://assets.publishing.service.gov.uk/media/5a817a3c40f0b62302697851/Extending_Local_Full_Fibre_Ne
tworks___Call_for_Evidence__For_Publication_.docx
392.20 The UK's approach is highly focused on commercial viability. It uses public funds
only to stimulate investment where the market fails, primarily for fixed
broadband (which provides the backhaul for Public Wi-Fi). The UK model shows
that extensive Public Wi-Fi coverage can also be achieved, with a strong
underlying backhaul infrastructure created through Government support. While
local authorities and transport operators typically deploy and operate Wi-Fi
networks, the central Government focuses on expanding fiber and 4G/5G
backhaul—particularly in underserved areas—through various programmes and
schemes. Complementary regulatory measures, including streamlined planning
rules, access to public assets, and cost-reduction reforms, further ease network
rollout. Therefore, strengthening backhaul infrastructure, easing regulatory
barriers, and enabling municipalities and private providers to expand access
can lead to widespread, organically driven Public Wi-Fi deployment without
requiring direct hotspot subsidies. This is evident from the fact that BT—one of
the UK’s major telecom service providers and a private commercial operator—
today operates more than five million Public Wi-Fi hotspots across the country,
underscoring how extensive hotspot availability can emerge organically when
the underlying broadband and mobile infrastructure is strong65.
A.4 United States of America (USA)
2.21 In the United States, Public Wi-Fi deployment typically occurs through public–
private partnerships, where the Federal Government funds backhaul expansion
and, in some cases, directly supports hotspot deployment through programmes
such as Broadband Equity Access and Deployment (BEAD); State and Local
Governments facilitate rollout by streamlining right-of-way processes and
simplifying approval procedures, while also integrating hotspot installation and
backhaul development into their broader regional development agendas; and
private service providers play a central role in building, operating, and
maintaining the networks.
65 https://business.bt.com/help/article/broadband-and-internet/bt-wi-fi-and-guest-wi-fi/using-bt-ee-wi-fi/
402.22 In many U.S. States, Public Wi-Fi initiatives initially began with school-focused
connectivity projects. They later expanded as cities entered the ecosystem—
often providing free access to municipal assets such as light poles and existing
fiber backhaul, in return for opening the resulting networks to all city residents.
New York City has over 10,000 active LinkNYC smart kiosks, which offer free
Wi-Fi, local directions, emergency alerts, and even phone charging, along with
30,000 public hotspots. Companies were allowed to install kiosks and recoup
investment through advertising. Los Angeles has over 5,000 Public Wi-Fi
hotspots citywide. Chicago has deployed more than 400 smart kiosks across
business districts. San Francisco has invested in making outdoor spaces more
digitally connected by providing Public Wi-Fi facilities in more than 30 major
parks and plazas. Washington, D.C., offers over 3,000 public Wi-Fi access points
across its libraries, parks, recreation centres, and public transportation.
Philadelphia’s Public Wi-Fi covers 95% of the downtown core66. Philadelphia’s
PHLConnectED program, launched in 2020, extended free broadband and
Public Wi-Fi hotspots to over 35,000 students and families67.
2.23 Private operators also play a significant role—Charter Communications, the
largest private broadband and cable provider in the country, manages nearly
530,000 operator-managed Public Wi-Fi access points across 41 States,
typically located in parks, marinas, city streets, and other high-footfall public
areas68. As of 2023, the United States hosted over 450 million Public Wi-Fi
access points, a significant rise from just over 250 million in 2018. Urban
centres such as New York City, Los Angeles, and Chicago contribute a
substantial share, where dense populations and high mobile traffic demand
robust connectivity options69. Overall, over 50% of Public Wi-Fi hotspots in U.S.
66 https://patentpc.com/blog/public-wifi-smart-kiosks-usage-deployment-stats-across-cities
67 https://www.rsinc.com/wifi-statistics-data-on-usa-adoption-security-and-performance-
trends.php#:~:text=As%20of%202023%2C%20the%20United,hotspots%20through%20initiatives%20like%20Lin
kNYC.
68 https://corporate.charter.com/newsroom/all-spectrum-wifi-hotspots-free-for-public-use-through-may-15
69 https://www.rsinc.com/wifi-statistics-data-on-usa-adoption-security-and-performance-
trends.php#:~:text=As%20of%202023%2C%20the%20United,hotspots%20through%20initiatives%20like%20Lin
kNYC.
41cities are operated by telecom providers. Transit stations, now key digital hubs
with high dwell times, account for approximately 35% of all Public Wi-Fi access
points. Together, these figures demonstrate the rapid growth and extensive,
city-wide scale of Public Wi-Fi deployment across the United States70.
2.24 The United States also has a strong and emerging consumer base and demand
side adoption. A survey of US residents found that over 70% have used Public
Wi-Fi in the past year, and 60% of these users access it primarily on
smartphones. Statista reports for 2023 reveal that 97% of smartphone users
and more than 85% of tablet users routinely rely on Wi-Fi as their primary
access channel. This trend is reinforced by OpenSignal’s findings that U.S.
mobile users spent 70.6% of their device time connected to Wi-Fi rather than
cellular networks71. 52% of Public Wi-Fi users use the network for data-
intensive applications like video streaming, and 48% of city-deployed Wi-Fi is
used during commuting hours, which generates much of the internet traffic
during the morning and evening rush hours. It also implies that network
capacity in these zones is subjected to intense peak-period congestion twice
daily. 76% of Public Wi-Fi usage in urban areas occurs indoors (cafes, libraries,
terminals) 43% of the people surveyed considered Public Wi-Fi as an essential
infrastructure for daily connectivity. The survey also identified that 39% of
surveyed users are concerned about privacy on Public Wi-Fi72.
2.25 While this represents the demand side from the perspective of the individuals,
increasing digitization of services and digital services raised the demand for
Public Wi-Fi from enterprises in the United States. Public Wi-Fi demand of US
enterprises is soaring, driven by remote work, smart city initiatives, IoT growth,
and the need for seamless, high-speed connectivity, pushing significant market
70 https://patentpc.com/blog/public-wifi-smart-kiosks-usage-deployment-stats-across-cities
71 https://www.rsinc.com/wifi-statistics-data-on-usa-adoption-security-and-performance-
trends.php#:~:text=As%20of%202023%2C%20the%20United,hotspots%20through%20initiatives%20like%20Lin
kNYC
72 https://patentpc.com/blog/public-wifi-smart-kiosks-usage-deployment-stats-across-cities
42growth, new tech adoption (Wi-Fi 6E/ Wi-Fi 7), and the shift to Wi-Fi as a
Service (WaaS) models for both customer engagement and internal operations,
despite security and complexity challenges73. Demand also comes from
Governments that are increasingly integrating Wi-Fi into broader smart city
plans, using technologies like Wi-Fi 6E to improve performance and achieve
operational savings. In parallel, to meet this rising demand and to enhance user
experience, ISPs are upgrading customer equipment to Wi-Fi 6/6E, deploying
mesh systems, and using AI-based diagnostics. A survey conducted revealed
that 58% of city officials rank Public Wi-Fi as a “high-priority” infrastructure
investment. This recognition has led to dedicated budget allocations, active
issuance of Request for Proposals (RFPs), and long-term planning, while
simultaneously creating greater openness among cities to partnerships,
innovation, and public participation74.
2.26 The majority of Public Wi-Fi hotspots deployed by municipalities or States have
been available for free since their inception. Retail chains such as Starbucks,
McDonald's, and Target, which initially charged for Wi-Fi, transitioned to
offering free Wi-Fi access during the 2010s. Likewise, hotels and airlines that
once charged for Wi-Fi services now include it in their loyalty programs,
providing free data either entirely or through freemium models. Surveys
conducted by Statista in 2022 indicated that over 72% of U.S. users prefer free
Wi-Fi access over mobile data when available. Cisco’s Annual Internet Report
shows a clear shift towards open-access models: between 2018 and 2023, free
Public Wi-Fi hotspots in the U.S. grew at an average of 19.6% per year,
compared to just 3.4% annual growth for paid hotspots—indicating strong user
preference for free connectivity75. Security on public Wi-Fi in the USA is
primarily ensured through user-side measures, including using a VPN for
73 https://www.mordorintelligence.com/industry-reports/public-wi-fi-
market#:~:text=Public%20Wi%2DFi%20Market%20Analysis,a%2027%25%20CAGR%20through%202030.
74 https://patentpc.com/blog/public-wifi-smart-kiosks-usage-deployment-stats-across-cities
75 https://www.rsinc.com/wifi-statistics-data-on-usa-adoption-security-and-performance-
trends.php#:~:text=As%20of%202023%2C%20the%20United,hotspots%20through%20initiatives%20like%20Lin
kNYC.
43encryption, accessing only HTTPS-secured websites, and enabling firewalls.
While venues may provide password-protected WPA2/WPA3 networks, users
are responsible for protecting data by avoiding sensitive transactions, disabling
automatic connectivity, and using multi-factor authentication (MFA)76.
2.27 In the United States, the expansion of backbone and backhaul infrastructure is
enabled through a layered, multi-level governance model in which Federal,
State, and municipal actors each play a distinct role. At the Federal level, grant-
based programmes provide capital support for fiber and fixed-wireless build-
outs in underserved and rural regions, forming the foundation for subsequent
access networks. State Governments and municipal bodies then complement
this by partnering with private ISPs through co-funding arrangements,
streamlined rights-of-way approvals, and targeted subsidy schemes that
address uncovered zones where commercial deployment is otherwise unviable.
In many rural areas, fiber rollouts are executed through Public–Private
Partnerships or by smaller regional providers leveraging these grants. At the
same time, some local Governments invest directly in municipal fiber to support
public services, digital inclusion, and future Public Wi-Fi initiatives. Once high-
capacity backhaul is established, it becomes the critical enabler for
municipalities, ISPs, and private operators to deploy robust Public Wi-Fi
networks across community and civic locations.77
2.28 Federal support for broadband deployment in the United States is delivered
through a multi-agency framework led primarily by the Federal Communications
Commission (FCC), National Telecommunications and Information
Administration (NTIA), and United States Department of Agriculture (USDA),
together committing nearly USD 97 billion to extend connectivity to unserved
and underserved areas, with strict non-duplication rules to prevent
76 https://media.defense.gov/2021/Jul/29/2002815141/-1/-
1/0/CSI_SECURING_WIRELESS_DEVICES_IN_PUBLIC.PDF , https://watech.wa.gov/tips-safely-using-public-wi-fi ,
https://consumer.ftc.gov/articles/are-public-wi-fi-networks-safe-what-you-need-know
77 https://lynxplanning.com/us/municipal-telecom-planning-inited-
states/#:~:text=As%20society%20increasingly%20relies%20on,speeds%20as%20future%20needs%20grow.
44overbuilding78,79. The FCC drives universal broadband access through the
Universal Service Fund (USF), deploying support via reverse auctions, mapping
initiatives, and targeted programmes such as the Rural Digital Opportunity Fund
(RDOF), the 5G Fund for Rural America, and the National Broadband Map80.
The USDA focuses on rural connectivity through a suite of broadband
programmes implemented via grants, loans, and loan–grant combinations to
extend networks to small and commercially unviable rural areas, including the
Community Connect Program, ReConnect Program, Rural Broadband Access
Program, and Telecommunications Infrastructure Program81. The NTIA
administers major federal broadband grant programmes under the
Infrastructure Investment and Jobs Act (IIJA) in coordination with state, local,
and Tribal entities. These include the Middle Mile Program (MMP), the Tribal
Broadband Connectivity Program (TBCP), and the Broadband Equity, Access
and Deployment (BEAD) Program—the largest broadband investment in U.S.
history, with USD 42.45 billion allocated to states based on unserved locations
identified through the FCC’s National Broadband Map82. BEAD follows a
structured, state-led implementation framework comprising a Five-Year Action
Plan, an Initial Proposal (subject to public review and NTIA approval, triggering
partial fund release), and a Final Proposal for full disbursement, after which
states award funds through competitive sub-grants. While prioritising fibre-
based last-mile connectivity, BEAD also supports Wi-Fi deployment within multi-
dwelling units, subsidised access points in public and community facilities, and
Wi-Fi–based access solutions that improve affordability and expand meaningful
78 https://www.congress.gov/crs-product/R47883
79 https://www.nokia.com/broadband-access/rural-broadband/us-Government-funding-opportunities/bead-
applicant-resource-center/infrastructure-funding-explained/
80 https://www.nokia.com/broadband-access/rural-broadband/us-Government-funding-opportunities/bead-
applicant-resource-center/infrastructure-funding-explained/ , https://www.congress.gov/crs-
product/R47883
81 https://www.nokia.com/broadband-access/rural-broadband/us-Government-funding-opportunities/bead-
applicant-resource-center/infrastructure-funding-explained/ , https://www.congress.gov/crs-
product/R47883
82 https://www.nokia.com/broadband-access/rural-broadband/us-Government-funding-opportunities/bead-
applicant-resource-center/infrastructure-funding-explained/ , https://www.congress.gov/crs-
product/R47883
45internet use83. The above-mentioned funding initiatives are complemented by
Treasury-led instruments84 such as the American Rescue Plan Act (ARPA)85 and
the Capital Projects Fund (CPF)86. This layered funding and governance
architecture has positioned broadband backhaul expansion as a foundational
public investment to enable last-mile connectivity and Public Wi-Fi deployment
nationwide.
2.29 Public Wi-Fi deployment in the United States has grown through a coordinated
Public–Private model, with the Federal Government funding major broadband
and backhaul infrastructure and States and municipalities complementing this
through co-financing, streamlined approvals, and integration with local
development plans. Over time, initiatives that began with school connectivity
expanded into wider city networks, supported by municipal asset-sharing and
collaboration with private operators. Major cities now leverage smart kiosks,
hotspot zones, and public-space connectivity as part of their digital inclusion
and smart-city programmes. At the same time, private ISPs operate extensive
hotspot footprints in high-traffic areas. Public Wi-Fi is widely used across
residents, enterprises, and agencies, driven by the rise of digital services,
remote work, IoT, and mobility needs. Overall, the ecosystem reflects a mature,
expanding model supported by strong federal investment, state and local
facilitation, and active private-sector participation.
A.5 Hong Kong
2.30 Hong Kong, a densely populated city-state, ensures extensive and easily
recognisable Public Wi-Fi coverage by leveraging Public–Private Partnerships
and a unified branding system that offers a consistent Wi-Fi experience across
83 https://www.ookla.com/articles/ongoing-network-performance-monitoring-us-
states#:~:text=In%202026%2C%20we%20will%20finally,for%20monitoring%20performance%20over%20time.
84 https://www.nokia.com/broadband-access/rural-broadband/us-Government-funding-opportunities/bead-
applicant-resource-center/infrastructure-funding-explained/
85 https://www.ncsl.org/fiscal/arpa-state-fiscal-recovery-fund-allocations , https://www.gfoa.org/american-
rescue-plan-spending-guiding-principles
86 https://home.treasury.gov/policy-issues/coronavirus/assistance-for-state-local-and-tribal-
Governments/capital-projects-fund
46Government, commercial, and community locations. The city’s efforts to expand
Public Wi-Fi can be traced back to the launch of the Government Wi-Fi
(“GovWiFi”) initiative in 2008, which aimed to strengthen digital connectivity as
part of Hong Kong’s broader ICT development agenda. Over time, Government
entities, public bodies, and private organisations progressively expanded free
Wi-Fi availability across their respective venues, laying the foundation for the
city-wide ecosystem visible today87.
2.31 To further enhance accessibility, the Government introduced the “Wi-Fi.HK”
common brand in August 2014, creating a unified identity for Public Wi-Fi
hotspots and ensuring users could easily identify points offering at least 30
minutes of free access per day. The initiative received strong support, with over
120 public and private organisations—including telecom operators, tourism
bodies and universities—joining the programme by 2019. Wi-Fi.HK hotspots are
widely available across Hong Kong, including telephone booths, cafés,
restaurants, convenience stores, shopping centres, tourist sites, banks, hotels,
themed buses, and designated Government venues. Users can locate these
hotspots through Wi-Fi.HK mobile app or online hotspot map: mobile hotspots
on themed buses appear only in list view, while fixed-location hotspots, such
as those in shops or restaurants, are mapped geographically88. As of March
2026, Hong Kong has 12,586 registered Wi-Fi zones supported by 80,971
hotspots under the “Wi-Fi.HK” brand.89
2.32 Building on this momentum, the Government launched the Wi-Fi Connected
City Programme in 2016, integrating the Government-funded coverage, the
“Wi-Fi.HK” brand, and a new Public–Private Collaboration (PPC) mechanism
aimed at further expanding free Wi-Fi availability. Under the PPC initiative,
87 https://wballiance.com/wp-content/uploads/2022/04/Case-Study-Wi-Fi-Connected-City-Programme-Hong-
Kong_20190617.pdf
88 https://wi-fi.hk/en/FAQ
89https://www.ofca.gov.hk/en/news_info/data_statistics/internet/wifi/index.html#:~:text=Class%20licensees%
20for%20the%20provision%20of%20public,network%20services%20(public%20Wi%2DFi%20services)%2C%20
238%20;
47Government venues are made available to private service providers without
financial subsidies, enabling them to install and operate Public Wi-Fi while
offering value-added services such as small-cell mobile stations and potentially
future 5G-based offerings90. While all participating organisations must provide
at least 30 minutes of free access daily per SSID, many choose to extend or
fully waive usage limits, depending on their business model91.
2.33 To safeguard users and maintain service quality, Hong Kong has established
clear technical and security requirements under the “Wi-Fi.HK” framework.
Participating organisations are mandated to use digital server certificates to
help users verify authentic connections, with more than 80 per cent of providers
having adopted them by 2019. Quality assurance measures have also been
institutionalised, technical standards and service benchmarks are developed
with industry input, third-party organisations conduct regular checks, and
extensive user-experience surveys have been carried out since 2018 to ensure
that Public Wi-Fi performance meets service requirements and public
expectations92.
2.34 While building on its Public Wi-Fi initiatives, Hong Kong has also undertaken
sustained and complementary efforts to strengthen fiberisation and mobile
backhaul as the structural backbone of its digital ecosystem. These efforts have
been guided by the Digital 21 Strategy, which for nearly two decades provided
a coherent policy framework emphasising robust, future-proof ICT
infrastructure, open competition, and continuous investment in high-capacity
fiber networks and backhaul systems to support advanced broadband and
successive generations of mobile services93,94. Within this largely market-driven
90 https://wballiance.com/wp-content/uploads/2022/04/Case-Study-Wi-Fi-Connected-City-Programme-Hong-
Kong_20190617.pdf
91 https://wi-fi.hk/en/FAQ
92 https://wballiance.com/wp-content/uploads/2022/04/Case-Study-Wi-Fi-Connected-City-Programme-Hong-
Kong_20190617.pdf
93https://www.sheto.gov.hk/filemanager/content/press/en/2007/2008%20Digital%2021%20Strategy%20Leafle
t.pdf , https://www.legco.gov.hk/yr06-07/english/panels/itb/papers/itbcb1-105-1e.pdf ,
https://www.unapcict.org/sites/default/files/2019-01/2008%20Digital%2021%20Strategy.pdf
94 https://www.legco.gov.hk/yr13-14/english/panels/itb/papers/itb1209cb4-196-7-e.pdf
48model, the Government has intervened in a targeted manner through a
dedicated Subsidy Scheme, administered by Office of the Communications
Authority (OFCA), to extend fiber connectivity to remote and underserved
villages where commercial incentives were inadequate. Beneficiaries will gain
access to high-speed, stable broadband services, while participating Fixed
Network Operators (FNOs) are required to meet the specified technical, rollout,
and service standards, including commitments to offer gigabit-level broadband
or install free Public Wi-Fi hotspots in common village areas. To promote
competition, operators receiving subsidies must also make at least half of the
capacity of the subsidised network facilities available to other FNOs at no cost,
ensuring that the improved infrastructure serves as an open-access platform
for the wider market95. Collectively, these measures have reinforced network
resilience and backhaul capacity, improved service quality in hard-to-serve
areas, and enhanced readiness for 5G, Public Wi-Fi expansion, and long-term
digital inclusion objectives.
2.35 In summary, Hong Kong has achieved widespread Public Wi-Fi proliferation
through a carefully sequenced strategy that combines Government leadership,
strong Public–Private Partnerships, and a unified national branding framework
that ensures visibility, trust, and ease of use across diverse public and
commercial locations. This front-end expansion of Wi-Fi access has been
consistently supported by back-end investments in fiberisation and mobile
backhaul, guided by the long-standing Digital 21 Strategy and complemented
by targeted subsidies to extend high-capacity networks into commercially
unviable and remote areas. By aligning Public Wi-Fi deployment with robust
core and backhaul infrastructure, clear technical standards, and open-access
principles, Hong Kong has created a resilient and scalable connectivity
ecosystem that is future-ready for advanced digital services. The experience
underscores that sustainable Public Wi-Fi outcomes are best achieved when
95https://www.ofca.gov.hk/en/industry_focus/infrastructures/subsidy_scheme_to_extend_fibre_based_netwo
rks/index.html#:~:text=To%20meet%20the%20demand%20for,covered%20under%20the%20Subsidy%20Sche
me;
49hotspot expansion is embedded within a broader, coordinated infrastructure
and policy framework.
A.6 Key Takeaways from International experiences
2.36 Globally, Public Wi-Fi has emerged as an important complementary access layer
to mobile and fixed broadband networks. International experience shows that
Public Wi-Fi is increasingly relied upon as a cost-effective means of internet
access, particularly for data-intensive applications and for users accessing
services outside their homes or workplaces. Across countries, Public Wi-Fi is
deployed in a wide range of locations to support access, inclusion, and
convenience. Major areas of deployment include Government offices and public
service institutions such as schools, universities, libraries, hospitals, and
training centres. High-footfall public spaces—such as city centres, markets,
parks, tourist attractions, stadiums, and cultural venues—also account for a
large share of deployments. In addition, Public Wi-Fi is widely available in
transport and mobility environments, including airports, railway stations, metro
systems, bus terminals, and onboard public transport. Commercial
establishments such as cafés, hotels, malls, coworking spaces, and
entertainment venues also deploy Wi-Fi as a value-added service.
2.37 Global experience indicates that Public Wi-Fi networks are deployed by a mix
of public authority initiatives and private entity investments. National, state,
and municipal Governments deploy Wi-Fi as part of smart city programmes,
local area development initiatives, and rural connectivity schemes. At the same
time, telecom service providers, broadband operators, and venue owners
deploy large numbers of hotspots as part of commercial strategies, often
outsourcing network design, deployment, and operations to specialised service
providers.
2.38 The proliferation and sustained success of Public Wi-Fi globally is driven by a
combination of supply-side and demand-side factors. On the supply side,
supportive Government policies, public funding, and facilitative regulatory
50frameworks lower deployment barriers. On the demand side, rising data
consumption and the expanding range of digital services reinforce the need for
ubiquitous and affordable connectivity, creating a reinforcing cycle of
investment and adoption.
2.39 On the demand side, global internet usage has grown sharply due to
widespread adoption of high-definition video streaming, AI, cloud services,
online gaming, remote work, IoT applications, and digital public services.
Individuals increasingly depend on connectivity while on the move, enterprises
require reliable access beyond office premises, and Governments integrate
connectivity into service delivery, urban management, and mobility systems. As
a result, Public Wi-Fi has become a critical access layer supporting connectivity
needs outside home and office networks.
2.40 International experience also shows that the demand for Public Wi-Fi is
strengthened by user-centric and user-friendly service design. Affordable
access models, simple and quick login processes, unified network identities,
and seamless connectivity across locations significantly reduce access barriers.
Visible signage, common branding, hotspot discovery tools, and clear security
standards further enhance user confidence and sustained usage. Monetisation
is achieved through a mix of direct and indirect revenue streams, with direct
models such as paid or freemium access typically priced at affordable levels.
Indirect revenue streams include advertising on captive portals, bundling Wi-Fi
access with broadband or mobile subscriptions, mobile data offloading benefits,
anonymised usage and footfall analytics, Government grants or subsidies, and,
in some jurisdictions on cost-sharing basis.
2.41 On the supply side, the international experience highlights the central role of
Governments in enabling Public Wi-Fi proliferation. Governments deploy Wi-Fi
directly in public buildings and facilities, fund hotspot deployment through
direct funding and vouchers, and support large-scale roll-outs through Public–
Private Partnerships. A particularly important Government function is ensuring
51the availability of adequate backhaul infrastructure to support scalable, and
reliable Wi-Fi networks. Globally, Governments play a major role in funding and
enabling backhaul infrastructure through universal service funds, dedicated
broadband programmes, grants, loans, voucher schemes, and cost-sharing
arrangements. Multiple funding programmes often operate across different
agencies, with a strong focus on rural, unserved, and underserved areas. These
sustained public investments have contributed to the relatively strong and
widespread backhaul infrastructure observed in countries with mature Public
Wi-Fi ecosystems. In addition to funding and direct deployment, Governments
assume important facilitative roles. These include simplifying permissions,
easing access to rights of way, standardising technical and security frameworks,
enabling infrastructure sharing, and coordinating deployment with other public
works. Such facilitation reduces deployment costs, shortens timelines, and
improves the overall viability of Public Wi-Fi networks.
2.42 At the regional level, international practice shows that State Governments and
local bodies play a coordinating and enabling role by aligning municipal
deployments with broader digital strategies, setting common guidelines, and
providing targeted funding support. Local Governments and municipal bodies
play a particularly critical role at the ground level by enabling access to public
assets, streamlining approvals, coordinating local implementation, and
supporting demand creation through local services and community
engagement. In several countries, local or municipal Governments also create
telecom infrastructure, especially fibre and duct networks and lease or provide
access to service providers for deploying public Wi-Fi and other broadband
services.
2.43 Service providers and private sector entities play a central operational role in
the global Public Wi-Fi ecosystem. Telecom service providers and broadband
operators deploy and operate hotspots, provide backhaul connectivity, and
integrate Wi-Fi into broader network strategies. Private enterprises and venue
owners host Wi-Fi infrastructure within their premises and often partner with
52professional service providers under managed-service or revenue-sharing
arrangements. Together, these actors ensure efficient deployment, operation,
and long-term sustainability of Public Wi-Fi networks.
2.44 The overall, global experience shows that the proliferation of Public Wi-Fi
requires a coordinated combination of enabling factors, including the active
involvement of Governments and municipal or State bodies as owners,
facilitators, and funders96; the availability of robust and scalable backhaul
infrastructure; sustained private sector participation; and demands for these
services. Together, these elements contribute to improved digital access,
enhanced service delivery, and ultimately to higher standards of living.
B. Public Wi-Fi: The Indian Experience
B.1 Current scenario of Public Wi-Fi deployments
2.45 India’s experience with Public Wi-Fi has evolved alongside the country’s broader
digital transformation, supported by rising internet adoption, affordable data,
and the expansion of digital public infrastructure. Public Wi-Fi is now recognised
as a complementary access layer to mobile and fixed broadband, particularly in
high-footfall public spaces and shared connectivity environments. While
national policy frameworks such as the National Digital Communications Policy
(NDCP) 2018 had envisaged the creation of around 10 million public Wi-Fi
hotspots by 2022, actual deployments have fallen short of these targets97.
Notwithstanding this gap, Public Wi-Fi in India has progressed through a mix
of market-led initiatives and targeted Government interventions. The following
paragraphs outline the major sources of Public Wi-Fi deployment in India and
present an overview of the current status of such networks.
2.46 Public Wi-Fi hotspots in India are provided through a mix of private enterprise
deployments, telecom and internet service providers, and select State or
96 This is also highlighted by the UN Habitat report ‘Addressing the digital divide’-
https://unhabitat.org/sites/default/files/2021/11/addressing_the_digital_divide.pdf
97 https://www.telecomepc.in/assets/tepc/pdf/policies/National_Digital_Communication_Policy_2018.pdf
53municipally led initiatives. A significant share of Public Wi-Fi is hosted by private
venue owners in high-footfall locations, such as airports, shopping malls,
convention centres, educational institutions, and transport hubs and corporate
and Government offices, where connectivity is offered to enhance user
experience and support commercial activity. Retail establishments, including
cafés, restaurants, hotels and small shops, also increasingly provide Wi-Fi as a
complementary service to attract and retain customers. Telecom and internet
service providers contribute to Public Wi-Fi availability by deploying hotspots
across multiple locations, often leveraging their existing broadband and mobile
networks. As per the Performance Indicator Report of TRAI, as of December
2025, TSPs/ISPs offered a total of 55,483 Wi-Fi hotspots, accounting for
approximately 1,59,600 access points nationwide98.
2.47 Alongside these private deployments, public-led initiatives have also played a
role in expanding Public Wi-Fi access, most notably through RailTel. With the
objective of transforming railway stations into platforms for digital inclusion,
RailTel has deployed Public Wi-Fi services under the brand “RailWire.” At
present, over 6,115 railway stations are live with RailTel’s RailWire Wi-Fi,
enabling passengers to access online services, stream content, download
media, and undertake work-related activities within station premises99. RailWire
is a community-based broadband service provided by RailTel in partnership with
more than 11,000 local service partners across India100. Launched in 2008, the
service is supported by an extensive optical fiber network running along railway
tracks, covering over 63,000 route kilometres and connecting more than 7,000
railway stations through exclusive right-of-way101. RailTel currently follows a
freemium access model, under which users are provided limited free usage at
98 https://www.trai.gov.in/sites/default/files/2026-03/QPIR_03032026_0.pdf
99 https://www.railtel.in/key-projects/station-wi-fi-project.html
100 https://railwire.co.in/
101 https://www.railtel.in/network-operating-center.html
54basic speeds, with higher speeds and extended access available through paid
plans at nominal rates102.
2.48 Another significant source of Public Wi-Fi deployment in India is the PM-WANI,
which represents the Government’s flagship initiative for Wi-Fi proliferation.
Launched by the Department of Telecommunications (DoT) in 2020, PM-WANI
was operationalised following TRAI’s 2017 Recommendations on Proliferation
of Broadband through Public Wi-Fi Networks, which articulated the need for a
new delivery architecture for Public Wi-Fi. As of April 2026, approximately
4,10,131 Public Wi-Fi hotspots have been deployed under the PM-WANI
framework103. The scheme marked a clear shift away from traditional, licence-
heavy models towards a light-touch regulatory approach, based on an
unbundled and distributed architecture. By separating the service delivery value
chain and adopting an app-based hub framework, PM-WANI seeks to reduce
entry barriers, encourage participation by small entrepreneurs, and promote
competition. Public Wi-Fi under PM-WANI is delivered through a decentralised
and interoperable model in which four distinct entities perform clearly defined
and complementary roles as mentioned below104:
o Public Data Offices (PDOs): These are the last-mile service providers in
the PM-WANI ecosystem. Typically operated by local entrepreneurs or
small establishments such as shops, cafés, kiosks, or Common Service
Centres, PDOs set up, own, and operate WANI-compliant Wi-Fi access
points at the ground level. They procure internet bandwidth from
licensed telecom or internet service providers and offer Wi-Fi
connectivity directly to end users by selling data packs. Importantly,
PDOs are not required to obtain a telecom licence, which significantly
lowers compliance burdens and enables widespread participation by
small and local businesses.
102https://sr.indianrailways.gov.in/view_detail.jsp?lang=0&id=0,4,268&dcd=11342&did=163997849939490F84
152513C6EC2A89E257630C2440B
103 https://pmwani.gov.in/wani
104 https://pmwani.gov.in/wani
55o Public Data Office Aggregators (PDOAs): PDOAs function as
intermediaries between PDOs and upstream telecom networks. They
aggregate multiple PDOs and provide essential backend services, such
as authorization, accounting, security, network management, and
settlement. By handling technical and operational complexities on behalf
of PDOs, PDOAs allow small providers to focus on service delivery while
ensuring standardisation and regulatory compliance across the network.
o App Providers: They develop and operate mobile or web-based
applications through which users can discover PM-WANI hotspots,
register, get authenticated, and purchase data packs. These applications
offer a common and user-friendly interface, enabling seamless access to
Wi-Fi services across different PDOs and PDOAs. App Providers do not
offer connectivity directly; their role is limited to user onboarding,
discovery, and facilitation of access.
o The Central Registry: The Central Registry serves as the core discovery
and interoperability layer of the PM-WANI ecosystem. Operated by the
Centre for Development of Telematics (C-DOT), it maintains a real-time
database of all registered PDOs, PDOAs, and App Providers. The Central
Registry ensures that users can connect to any PM-WANI hotspot
irrespective of the service provider, thereby supporting a unified and
open Wi-Fi network.
2.49 In practice, the PM-WANI ecosystem operates through a coordinated
interaction among its four entities. A Public Data Office installs and operates a
Wi-Fi hotspot and connects it to a Public Data Office Aggregator, which
manages backend functions such as authorization, accounting, security, and
network management. End users discover nearby hotspots through an App,
complete authentication and purchase data packs through the application, and
access the internet via the PDO’s Wi-Fi access point, while the Central Registry
ensures that all participating entities are registered, discoverable,
authenticated, and interoperable across the network. This functional separation
of roles reflects a deliberately unbundled and distributed architecture, in which
56infrastructure ownership, service aggregation, user interface, and registry
functions are handled by different entities. By decentralising infrastructure and
adopting light touch regulatory measures, the framework significantly lowers
entry barriers, enables participation by small and local entrepreneurs, and
supports competition and scalability, thereby advancing the objective of
affordable and widespread Public Wi-Fi access in India.
2.50 In addition to deployments by private enterprises, telecom service providers,
and the PM-WANI framework, several State Governments and urban local
bodies have undertaken independent Public Wi-Fi initiatives within their
jurisdictions to support digital inclusion and improve access in public spaces. In
Kerala, the State has implemented the Kerala Free Internet (KFi) initiative to
provide free Public Wi-Fi (2000+)105 at selected locations, complemented by
the Kerala Fibre Optic Network (KFON) project aimed at extending affordable
high-speed connectivity, particularly to below-poverty-line households and
Government institutions106. Telangana has rolled out the “Hy-Fi” project with
over 3000 hotspots107 in Hyderabad under the Digital Telangana programme,
covering thousands of public locations, including metro stations, schools,
hospitals, and Government offices108. Delhi had a city-wide plan to establish a
large number of free Public Wi-Fi hotspots across public areas109. Maharashtra
has implemented municipal Wi-Fi initiatives in cities such as Mumbai and Pune,
including the “Aaple Sarkar Mumbai Wi-Fi” programme and smart city–led
deployments110. The Aaple Sarkar Wi-Fi project, offered close to 1,200
hotspots. While the project was launched with high targets, subsequent reports
105 https://itmission.kerala.gov.in/projects/kfi-kerala-wifi-service
106 https://www.kfi.kerala.gov.in/
107 https://pioneeronline.com/blog-single/Ultimate-Broadband-Guide-Best-Internet-Plans-for-Hyderabads-
Tech-Professionals-and-Remote-Workers-in-2025/
108 https://it.telangana.gov.in/initiatives/hy-fi/
109 https://timesofindia.indiatimes.com/city/delhi/11000-hotspots-to-provide-free-wi-fi-across-city-
soon/articleshow/70527170.cms
110 https://indianexpress.com/article/cities/mumbai/maharashtra-Government-launches-wifi-services-
connecting-500-hotspots/
57highlighted challenges with connectivity and functionality.111 Tamil Nadu has
introduced Public Wi-Fi through initiatives such as “Amma Wi-Fi” and has
deployed hotspots in Chennai in partnership with private service providers112.
As of July 2024, 958 Free Wi-Fi access points have been installed in Chennai113.
Bihar has created a free Wi-Fi corridor, a 20 km stretch between National
Institute of Technology (NIT) Patna and Danapur114. Karnataka, particularly
Bengaluru, was among the early Indian cities to introduce free Public Wi-Fi,
launching the “Namma Wi-Fi” initiative in 2014 at prominent locations such as
MG Road and Brigade Road, marking an early step towards citizen-facing public
connectivity115. Uttar Pradesh has announced plans to provide free Wi-Fi in
major public locations in 217 cities across municipal corporations and district
headquarters116. Goa has also rolled out 75 free Wi-Fi hotspots across both
North and South Goa117. Among these, Gujarat represents a more structured
State-led model, where Public Wi-Fi is supported through Urban Wi-Fi Project
and BharatNet-linked initiatives, implemented by Gujarat ISP Services Ltd
(GISL) using the Gujarat Fiber Grid Network to provide affordable access in
public spaces. Notably, the Gujarat approach aligns closely with the PM-WANI
framework and is often cited as a relatively successful example of a State-
driven, scalable Public Wi-Fi deployment118. As of April, 2026, Gujarat alone
hosts a total of 11,857 PM-WANI hotspots119. Collectively, these initiatives
demonstrate the growing role of the State Governments /local bodies in
111 https://mumbaimirror.indiatimes.com/mumbai/other/still-connecting-/articleshow/62245651.html ,
https://www.hindustantimes.com/cities/mumbai-news/citys-free-public-wi-fi-project-lying-defunct-since-2020-
101705864455403.html
112 https://it.tn.gov.in/sites/default/files/2018-10/it_e_pn_2017_18_0_0.pdf , https://w.media/tamil-nadu-
Government-launches-224-public-wi-fi-hotspots-in-chennai/
113 https://elcot.tn.gov.in/public-free-wi-
fi#:~:text=Hon'ble%20Chief%20Minister%20inaugurated,have%20been%20installed%20in%20Chennai.
114 https://timesofindia.indiatimes.com/tech-news/worlds-longest-free-wi-fi-zone-in-
patna/articleshow/30691352.cms
115 https://apacnewsnetwork.com/2023/03/Government-of-karnataka-launches-100-free-wi-fi-hotspots-
powered-by-act-fibernet/ , https://wballiance.com/first-few-free-wifi-spots-rolled-out-in-bangalore/
116 https://invest.up.gov.in/wp-content/uploads/2021/07/press-release-26july21-1.pdf
117 https://timesofindia.indiatimes.com/city/goa/state-launches-75-free-public-wi-fi-
hotspots/articleshow/116448826.cms
118 https://www.tcil.net.in/tender/pdf/25f2514_1.pdf
119 https://pmwani.gov.in/wani
58complementing national programmes and market-led efforts to expand Public
Wi-Fi access across India.
2.51 Beyond State-level programmes, a number of Public Wi-Fi initiatives have also
been undertaken directly at the municipal and local body level, reflecting the
growing role of urban local bodies and grassroots institutions in enabling last-
mile digital access in public spaces. In Kerala, the Eraviperoor Gram Panchayat
was the first to provide free Public Wi-Fi within a defined radius around key
Panchayat institutions120, while Malappuram Municipality implemented town-
wide Wi-Fi coverage through 20 hotspots in collaboration with the State IT
Department and RailTel121. In Gujarat, Surat Municipal Corporation, in
partnership with TSP, launched the Surat Wi-Fi Service, offering citizens limited
free daily internet access (30 minutes) at prominent public locations122. In
Delhi, the South Delhi Municipal Corporation approved plans to establish Wi-Fi
hotspots across its wards to expand neighbourhood-level connectivity with
plans of integration with PM WANI framework123. The Greater Visakhapatnam
Municipal Corporation (GVMC) has provided free Public Wi-Fi through facilities
such as the Visakhapatnam Public Library and other public locations, with
hotspot discovery supported through the Smart Vizag application124.
Vijayawada Municipal Corporation has integrated free Wi-Fi into urban design
initiatives, including smart streets and vending zones, as part of broader city
development efforts125. In Bengaluru, the Bruhat Bengaluru Mahanagara Palike
has planned and funded Public Wi-Fi deployments at transport hubs and public
facilities, including pilot hotspot projects implemented in collaboration with
120 https://forms.iimk.ac.in/websiteadmin/FacultyPublications/Cases/41abs.pdf
121 https://www.thehindu.com/news/national/kerala/malappuram-rides-on-free-wifi-wave/article7571208.ece
122 https://timesofindia.indiatimes.com/city/surat/surat-to-get-14-more-wi-fi-
zones/articleshow/50633235.cms
123 https://www.business-standard.com/article/current-affairs/south-delhi-civic-body-to-set-up-20-wi-fi-
hotspots-in-each-ward-panel-head-121022301552_1.html
124 https://en.wikipedia.org/wiki/Visakhapatnam_Public_Library , https://smart-vizag-by-
gvmc.en.softonic.com/android
125 http://www.ourvmc.org/engg/RfP_CCP_DDN.pdf ,
https://timesofindia.indiatimes.com/city/vijayawada/vijayawada-municipal-corporation-identifies-land-for-
innovative-street-vendor-zones/articleshow/122371042.cms
59private internet service providers126. In West Bengal, the New Town Kolkata
Development Authority enabled a Public Wi-Fi corridor along a major arterial
road, creating an early example of area-wide municipal Wi-Fi coverage127. In
Hyderabad, Public Wi-Fi deployment has been driven through close
coordination between the State Government and urban local bodies under the
Hy-Fi initiative, resulting in around 3000 Public Wi-Fi hotspots across the city128.
Taken together, these municipal-level initiatives highlight the important role of
local bodies in complementing national and State programmes by tailoring
Public Wi-Fi solutions to local contexts and public service needs.
2.52 While these initiatives reflect the growing role of State Governments and local
bodies in expanding Public Wi-Fi access, the overall ecosystem in India remains
fragmented and limited in scale, and cannot yet be regarded as a mature or
ubiquitous public connectivity framework. In many cases, deployments are
concentrated in selected urban areas, transport hubs, or public institutions
within specific municipal jurisdictions, resulting in uneven coverage and limited
service continuity. The absence of seamless interoperability across different
cities or State networks may also pose challenges for users in terms of
consistent access and roaming when moving across locations. In addition, some
initiatives have faced operational challenges related to maintenance, service
quality, and long-term sustainability after the initial rollout phase. In some
cases, continuity of such initiatives has been affected over time due to changing
administrative priorities and evolving user preferences, including increased
reliance on affordable mobile data for connectivity. These factors suggest that,
despite encouraging steps at the State and municipal levels, targeted policy
support and coordinated implementation strategies may be required to scale
Public Wi-Fi deployments across rural areas, urban centres, and high-footfall
126 https://www.business-standard.com/article/news-ians/bengaluru-civic-body-offers-free-wireless-in-tech-
city-118022801384_1.html
127 https://en.wikipedia.org/wiki/New_Town%2C_Kolkata
128 https://telecom.economictimes.indiatimes.com/news/telangana-Government-launches-3000-public-wi-fi-
hotspots-in-collaboration-with-act-fibernet/85037692
60public spaces, while also ensuring interoperability, reliability, and long-term
viability of the ecosystem.
2.53 The Wi-Fi Choupal scheme, which was implemented through Common Service
Centres (CSC) e-Governance Services under MeitY, also aimed to extend
affordable Public Wi-Fi in rural India by leveraging BharatNet fiber connectivity
and engaging Village Level Entrepreneurs (VLEs) for last-mile delivery129. By
2018, over 43,000 Wi-Fi hotspots were deployed across multiple states130. The
scheme covered nearly 1.10 lakh GPs, with CSC-SPV also providing about one
lakh FTTH connections to Government institutions, mainly on a free-trial basis.
However, the overall impact of Wi-Fi Choupal has been limited by gaps in
implementation, lower-than-targeted coverage, infrastructure issues, and
sustainability concerns.
2.54 The Smart Cities Mission is one of the key national initiatives that recognises
the importance of Public Wi-Fi in urban areas, positioning it as a critical
component of smart urban infrastructure to support digital services,
connectivity, and improved quality of life in cities. The Smart Cities Mission,
launched in 2015 by the Ministry of Housing and Urban Affairs, represents
India's comprehensive initiative to develop 100 cities across the country with
digital-first infrastructure. Integration of free Wi-Fi services within Smart Cities
Mission cities remains uneven. As of November 2024, only 39 of 100 Smart
Cities Mission cities have launched public Wi-Fi services. This indicates that
while the Smart Cities Mission has created robust digital infrastructure
foundations, Wi-Fi service deployment represents an ongoing implementation
phase requiring acceleration131. Wi-Fi services deployed within smart cities
demonstrate varying maturity levels. Services range from free open Wi-Fi in
municipal centres and public spaces, to premium business-grade connectivity
129https://usof.gov.in/upload/all_projects_documents/wifi_schemes/CSC_Wifi_choupal/Amendment/CSC_WiF
i_Choupal_Agreement.pdf
130 https://indianexpress.com/article/what-is/what-is-wi-fi-choupal-hotspots-in-gram-panchayats-5221050/
131 https://www.hindustantimes.com/india-news/39-smart-cities-offer-free-wifi-service-minister-in-lok-sabha-
101732787745080.html
61in commercial districts, to data-intensive IoT applications supporting city
management systems132.
2.55 Beyond State, local, and private-led initiatives, national-level policies have
consistently recognised Public Wi-Fi as an important instrument for expanding
digital access in India. Frameworks such as the NDCP 2018 and the Digital India
Programme articulated ambitious visions for large-scale Public Wi-Fi
proliferation—particularly in urban centres, rural areas, and key public and
educational institutions—positioning Wi-Fi as a complementary access layer to
mobile and fixed broadband networks. However, despite this clear policy intent
and multiple forms of deployment, actual rollout has remained below envisaged
targets, largely due to challenges related to last-mile connectivity, availability
of backhaul, coordination across implementing agencies, commercial
sustainability, and uneven demand-side readiness. Notwithstanding these
constraints, Public Wi-Fi continues to hold significant potential in the Indian
context. With targeted interventions to strengthen backhaul, streamline
implementation, and support local adoption, Public Wi-Fi can serve as a scalable
and affordable access layer for advancing digital inclusion, service delivery, and
broader digital transformation objectives.
B.2 Proliferation of Public Wi-Fi – TRAI’s Recommendations
2.56 TRAI has consistently recognised the importance of Wi-Fi, including Public Wi-
Fi, as a critical component for broadband expansion and digital inclusion in
India. Since the early 2000s, the Authority has undertaken a series of regulatory
and policy initiatives to facilitate Wi-Fi proliferation by promoting unlicensed
spectrum usage, easing regulatory barriers, and encouraging innovative service
delivery models. These efforts reflect TRAI’s evolving understanding of Public
Wi-Fi as a complementary access layer to mobile and fixed broadband
networks.
132 https://www.hindustantimes.com/india-news/39-smart-cities-offer-free-wifi-service-minister-in-lok-sabha-
101732787745080.html
622.57 The regulatory foundation for Wi-Fi deployment was established through TRAI's
Recommendations on accelerating growth of internet and broadband
penetration dated 29 April 2004, which recommended de-licensing of certain
frequency bands133. The 2.4-2.48 GHz band was recommended for low-power
outdoor usage on non-interference, non-protection and non-exclusive basis,
technology-neutral in approach. Similarly, de-licensing of the 5.725-5.85 GHz
band was recommended to facilitate Wireless Access technologies for
Broadband deployment. Additionally, the 5.15 – 5.35 GHz band was also
recommended to be vacated expeditiously and delicensed to further facilitate
the objectives. The Government issued instructions on 23 February 2009 to all
Internet Service Providers regarding Wi-Fi Internet service provision under de-
licensed frequency bands. These instructions mandated secured Internet
services through Login ID and password with central authentication
mechanisms, with restrictions on simultaneous logins and requirements for
retention of subscriber identification for one year134.
2.58 The Consultation Paper on Proliferation of Broadband through Public Wi-Fi
Networks, released by TRAI on 13 July 2016, identified three critical success
factors for large-scale deployment: (1) technical interoperability and seamless
connectivity to Wi-Fi networks, (2) innovative payment, commercialization, and
monetization models, and (3) collaborative partnerships between various
ecosystem entities135. Building on stakeholder comments received in response,
the Authority subsequently issued recommendations that emphasized a light-
touch, facilitative regulatory framework aimed at enabling rapid proliferation of
public Wi-Fi through minimal entry barriers136. To speed up deployment, TRAI
recommended allowing the sharing of Wi-Fi active equipment (routers, APs)137.
This recommendation led to design of the PM-WANI framework, which adopts
133 https://trai.gov.in/sites/default/files/2024-09/reco29april04.pdf
134 https://www.trai.gov.in/sites/default/files/2024-09/Wi-Fi_consultation%20Paper_13_july_2016.pdf ,
https://www.airwaybroadband.com/pdf/Wi-%20fi%20Direction%20to%20UASL-CMTS-
BASIC%2023%20Feb%2009.pdf
135 https://www.trai.gov.in/sites/default/files/2024-09/Wi-Fi_consultation%20Paper_13_july_2016.pdf
136 https://www.pib.gov.in/PressReleasePage.aspx?PRID=2115285®=3&lang=2
137 https://www.trai.gov.in/sites/default/files/2024-09/WiFi_Recommendation_09032017_0.pdf
63a licence-exempt, registration-based structure for PDOAs and App Providers,
with no entry fee, application processing fee, or bank guarantee requirements,
and no prescribed minimum equity or net worth, thereby enabling wider
participation, including by small and marginal players.
2.59 Subsequently, in the consultation and recommendation process undertaken by
the Authority on the framework for service authorisations under the
Telecommunications Act, 2023, PM-WANI was considered under auxiliary
services, inter alia, for assessing the need for any modification to the existing
framework. Based on the stakeholder feedback, the Authority recommended
continuation of the prevailing light-touch approach without substantive
changes. This position was reflected in the draft Notification issued by the
Department of Telecommunications on “Authorisation for Provision of
Miscellaneous Telecommunication Services” (September 2025), wherein PM-
WANI has been included, and the existing framework was proposed to be
retained, with continued exemption from entry fee, application processing fee,
and bank guarantee requirements, subject to compliance with the defined
scope of services.
2.60 The more recent interventions by TRAI have focused on economic viability for
small providers, specifically targeting backhaul costs and spectrum availability.
To facilitate further uptake of PM WANI, TRAI released the Telecommunication
Tariff (71st Amendment) Order, 2025, aimed at reducing operational costs and
technical bottlenecks for PDOs. As per the Order, tariff charged by Service
Providers to PDOs for retail broadband (FTTH) connectivity must not exceed
twice the tariff applicable to regular retail consumer subscribers for the same
capacity138.
2.61 The Government implemented several technical reforms in September 2024,
such as PDOs are now allowed to aggregate multiple Wi-Fi Access Points onto
138 https://www.pib.gov.in/PressReleasePage.aspx?PRID=2136639®=3&lang=2
64a single broadband connection (previously, 1 AP often required 1 connection).
Further, the existing private home or business Wi-Fi routers can now broadcast
a second, public "PM-WANI" SSID139. This allows millions of existing routers to
essentially "turn on" Public Wi-Fi without new hardware.
2.62 The Government has issued a Notification on the de-licensing of the lower 6
GHz band (5925-6425 MHz) for low-power applications. TRAI
Recommendations dated 10th December 2025 on Assignment of the Microwave
Spectrum in the 6 GHz (lower), 7 GHz, 13 GHz, 15 GHz, 18 GHz, and 21 GHz
Bands, E-Band, and V-Band have recommended delicensing the V-Band (57-66
GHz) for low-power indoor and very low-power outdoor use. This band supports
short-range, multi-gigabit connectivity, ideal for Wi-Fi Mesh networks.
2.63 Overall, at the regulatory level, TRAI’s interventions—from early spectrum de-
licensing to recent reforms on tariffs, backhaul aggregation, and unlicensed
spectrum expansion—have sought to lower costs, reduce entry barriers, and
improve technical viability.
B.3 Backhaul Infrastructure for Public Wi-Fi
2.64 One of the critical factors underpinning the proliferation and effective
functioning of Public Wi-Fi networks is the availability of robust and scalable
backhaul infrastructure. The international experiences show that adequate
backhaul is essential to ensure reliable connectivity, consistent quality of
service, and the ability to scale Wi-Fi deployments across diverse geographies.
The following section examines the backhaul landscape in India, outlining the
key technologies, programmes, and institutional efforts supporting Public Wi-Fi
deployment.
2.65 In a Public Wi-Fi network, backhaul refers to the transport connectivity that
links Wi-Fi access points to the wider service infrastructure, and it can be
viewed from two distinct perspectives: the access network side and the core
139 https://www.pib.gov.in/PressReleasePage.aspx?PRID=2198211®=3&lang=2
65network side. On the access network side, backhaul connects distributed Wi-Fi
access points or controllers to an aggregation node, often using Fiber (such as
FTTH) or wireless links (such as Fixed Wireless Access (FWA)); this segment
focuses on last-mile reach, cost efficiency, ease of deployment, and sufficient
capacity to handle localized user traffic bursts. On the core network side,
backhaul provides high-capacity, resilient connectivity from the aggregation
layer into the operator’s core network and onward to the internet,
authentication platforms, and service gateways; focusing on scalability,
redundancy, low latency, and traffic engineering to support large user
populations and service-level guarantees. Together, these two backhaul
domains ensure that Public Wi-Fi delivers reliable local access while maintaining
robust, high-performance integration with the broader network core.
2.66 Recognising backhaul as a critical enabler for scalable and reliable Wi-Fi
deployment, the Government of India has consistently emphasised its
expansion through successive policy and mission frameworks. The National
Broadband Mission (NBM) 1.0 (2019–2024) and NBM 2.0 (2024–2030) explicitly
identify backhaul—primarily in the form of optical fiber and high-capacity
transport networks—as a key bottleneck for broadband expansion, and
prioritise fiberisation of towers, middle-mile network expansion, and shared
backhaul infrastructure, especially in underserved areas. NBM 2.0 further
strengthens this approach by linking backhaul development to 5G/6G readiness,
wireless broadband proliferation, and digital public infrastructure140.
Complementing this, the NDCP, 2018 articulates long-term objectives for fiber-
rich networks and robust backhaul, positioning optical fiber as the preferred
backbone while recognising wireless and satellite backhaul as necessary
complementary solutions for remote and challenging geographies141.
140 https://dipa.co.in/national-broadband-mission.pdf , https://eservices.dot.gov.in/sites/default/files/user-
mannual/NBM%202-0%20Vision%20Document_Final_RoW-compressed.pdf
141 https://www.telecomepc.in/assets/tepc/pdf/policies/National_Digital_Communication_Policy_2018.pdf
662.67 Backhaul for last-mile connectivity for Public Wi-Fi in India is provisioned
through a mix of technologies, including optical fiber, mobile broadband,
microwave and radio links, and satellite connectivity. Optical fibre is the primary
and preferred last-mile backhaul for Public Wi-Fi globally, and India is no
exception. Its high capacity, low latency, and reliability make it well-suited for
high-density Wi-Fi deployments in urban areas, transport hubs, and public
institutions, while alternative backhaul options may be used depending on the
local conditions and cost considerations. India’s optical fiber network has
expanded rapidly in recent years through coordinated public and private sector
efforts. As of the end of 2025, approximately 42.36 lakh route kilometres of
Optical Fibre Cable (OFC) had been laid across India142. Fibre Connectivity is
primarily provided through a combination of BharatNet, state fiber networks,
and TSPs/ISPs' infrastructure. These fibre rollouts have significantly
strengthened middle-mile connectivity across the country by extending high-
capacity networks closer to population centres. However, limited last-mile fibre
extension to neighbourhoods, public locations, and community spaces
continues to constrain the effective proliferation of Public Wi-Fi hotspots, as Wi-
Fi deployments depend on reliable fibre availability at the point of access.
Targeted investments to bridge these last-mile gaps can therefore substantially
accelerate hotspot deployment and improve utilisation of existing fibre assets.
The following section provides an overview of the major fibre rollouts that
comprise the backhaul in the Indian context, particularly at the middle-mile
level.
2.68 A major public infrastructure backbone is the Government’s BharatNet
programme, which aims to connect rural India. Under BharatNet, as of March
2026, approximately 7.22 lakh km of fiber has been laid, and over 2,18,462
Gram Panchayats have been connected, with more than 9.56 million FTTH
active connections. The BharatNet project is funded through the Digital Bharat
Nidhi (DBN). In addition to Government-led fiber initiatives, the State-run
142 https://www.pib.gov.in/PressReleasePage.aspx?PRID=2206477®=3&lang=1
67telecom operator has significantly expanded FTTH connectivity across both
urban and rural areas. TSPs have also scaled up fiber deployment to meet
growing commercial and backhaul requirements. TSPs continue to expand
FTTH networks and fiber connectivity to mobile cell sites to support high-speed
broadband services and 5G fixed wireless access143. Together, the convergence
of public fiber infrastructure under BharatNet and extensive private-sector
rollouts has created a complementary backhaul ecosystem that underpins
broadband connectivity, mobile networks, and the expanding deployment of
Public Wi-Fi across the country.
2.69 States also play a significant role in fiber deployment, particularly under
BharatNet, where around eight states—Chhattisgarh, Gujarat, Jharkhand,
Andhra Pradesh, Maharashtra, Odisha, Tamil Nadu, and Telangana—have
adopted a state-led model of implementation. Under the BharatNet State-led
model, as of March 2026, about 283,958 km of optical fiber has been laid,
connecting more than 65,000 Gram Panchayats. A case in point is Gujarat,
where the Government has established a special purpose vehicle, Gujarat Fiber
Grid Network Limited (GFGNL) to implement BharatNet, with a focus on
creating a state-to-village fiber grid and Government-owned infrastructure
available on a shared basis. In Gujarat, about 40,853 km of optical fiber had
been laid, connecting more than 8,000 Gram Panchayats, and this backbone is
being used for delivering Public Wi-Fi services under the PM-WANI
framework144. Punjab became the first state to fully implement the amended
BharatNet scheme statewide in November 2025, with over 1,000 kilometres of
fiber laid and all 43 administrative blocks connected145. In addition to
BharatNet, several States have also undertaken independent fiber deployment
initiatives to strengthen last-mile and middle-mile connectivity, such as Kerala
143 https://timesofindia.indiatimes.com/city/lucknow/jio-airfiber-leads-in-5g-fwa-segment-in-up-
east/articleshow/121041350.cms
144 https://dst.gujarat.gov.in/Home/GujaratFibreGridNetworkLimited
145 https://www.newsonair.gov.in/punjab-becomes-first-state-to-implement-amended-bharat-net-scheme-
statewide/ , https://www.dnpindia.in/states/punjab/bharatnet-scheme-in-punjab-punjab-becomes-the-first-
state-in-india-to-bring-fast-internet-to-every-village/573697/
68Fiber Optic Network (K-FON), Andhra Pradesh State FiberNet Limited (APSFL),
T-Fiber project of Telangana Fiber Grid Corporation Limited etc.
2.70 States and urban local bodies also deploy fiber infrastructure as part of Smart
City projects. Under the Smart Cities Mission, fiber infrastructure is an eligible
and widely supported component, funded through area-based development
and pan-city solutions implemented via city-level Special Purpose Vehicles. Each
selected city receives ₹500 Crore over five years from the Central Government,
matched by an equal contribution from the State or urban local body, and these
funds may be utilised for digital infrastructure as part of approved projects. As
of May 9, 2025, a total of 7,555 projects—94% of the total 8,067 projects—
have been completed, amounting to ₹1,51,361 crore146. One example of a city
undertaking significant fibreisation under its Smart City programme is
Gurugram. The Gurugram Metropolitan Development Authority (GMDA),
through a Public–Private Partnership, has implemented a common underground
duct-based fibre network in Gurugram Sub City-2 with a concession period of
21 years. The project involves a four-duct network connecting key public and
private locations such as bus stops, schools, police stations, Government
offices, and commercial buildings, with two ducts reserved for Smart City
operations and two made available for commercial use by service providers.
The fibre network is GIS (Geographic Information System)-mapped, centrally
monitored, and supports GMDA’s Integrated Command and Control Centre,
with operations and maintenance handled by the private partner and no right-
of-way charges levied147.
2.71 While most Smart Cities have undertaken significant fibreisation initiatives,
Public Wi-Fi deployments have not scaled to the levels originally envisaged
146https://www.pib.gov.in/PressNoteDetails.aspx?NoteId=154736&ModuleId=3®=3&lang=2#:~:text=The%2
0total%20allocated%20union%20budget,total%20investment%201.64%20lakh%20crores.&text=The%20imple
mentation%20of%20the%20Smart,congestion%20and%20promoting%20public%20health.
147 https://www.gmda.gov.in/download.html?fid=681e06c5-ced5-422a-a572-
33a79e259218&code=tenderResource&key=tenderAttachment&identifier=1568187202739 ,
https://www.constructionweekonline.in/projects-tenders/14314-sterlite-power-executes-gurugram-smart-city-
optical-fibre-intracity-project
69under these projects. In contrast, Smart City programmes have seen
widespread and rapid deployment of CCTV cameras, traffic management
systems, and command-and-control infrastructure, all of which already
leverage extensive fibre and power networks created under these initiatives.
Given that Public Wi-Fi deployments require the same core infrastructure—
reliable fibre backhaul and assured power supply—these Smart City assets offer
substantial untapped potential to expand Public Wi-Fi at a marginal additional
cost. Accordingly, States and urban local bodies may consider closer
coordination between Smart City projects and Public Wi-Fi initiatives, with
explicit provisioning for Wi-Fi deployment in Smart City planning and
implementation frameworks, to improve infrastructure utilisation and accelerate
affordable public connectivity in urban areas.
2.72 Where fiber connectivity is unavailable or for rapid deployments, the last-mile
connectivity for Public Wi-Fi hotspots is also being provided using 4G LTE and,
increasingly, 5G networks, especially in rural areas, temporary locations, and
small-scale deployments. Since the launch of 5G services in October 2022,
rollout has been exceptionally rapid, with coverage extended to all States and
Union Territories and 99.6 per cent of Districts nationwide. As of March 2026,
telecom service providers have installed approximately 5.30 lakh 5G Base
Transceiver Stations, making India one of the fastest 5G rollouts globally148.
2.73 The bulk of mobile towers in India are financed directly by the Infrastructure
Providers (IPs). These investments are commercially driven and therefore focus
on commercially viable areas. Apart from these private investments, DBN funds
are also used to create mobile infrastructure. These investments in mobile
towers also strengthen the underlying mobile backhaul infrastructure, which
can be leveraged to support Public Wi-Fi deployments, particularly in areas
where fixed fibre backhaul is limited or not immediately available.
148https://www.dot.gov.in/static/uploads/2026/04/404239be29de5002288b2401e6e03345.pdf
702.74 In the context of mobile backhaul, the role of State Governments and local
bodies is primarily that of facilitators rather than direct funders. By streamlining
RoW approvals, rationalising fees, and granting access to State and municipal
assets—such as buildings, street furniture, light poles, and public land, which
can also support backhaul expansion for public Wi-Fi—states can substantially
lower deployment costs and accelerate timelines for mobile infrastructure,
including towers and small cells.
2.75 Overall, the backhaul landscape in India has evolved into a multi-technology
ecosystem, with optical fiber as the primary backbone, complemented by
mobile, microwave, and satellite solutions to address diverse geographic and
economic conditions. The international experiences show that the proliferation
of Public Wi-Fi, as well as broader telecom and broadband expansion, requires
active participation by the Central Government as a funder and policy anchor,
and by State Governments and local bodies primarily as facilitators. Thus, the
discussions above underscore that a coordinated Centre–State-Local Body
action is central to strengthening India’s backhaul foundation and enabling
affordable, scalable digital connectivity.
2.76 India’s Public Wi-Fi ecosystem is still evolving and has substantial scope for
expansion, particularly in the light of the country’s vast geography, large and
diverse population, and rapidly growing digital economy. The density and
operationalisation of Public Wi-Fi hotspots are lower than those of global peers
amid rising domestic digital demand. While fibre connectivity has improved
significantly at higher levels of network aggregation, substantial gaps persist at
lower levels, particularly at the last mile, where the actual Public Wi-Fi
deployments take place—underscoring the need for targeted interventions,
especially in uncovered and underserved areas. Despite the notification of the
RoW Rules in 2024, challenges such as non-uniform adoption across States and
municipalities, high and variable charges, multiple and overlapping clearances
(including from utility agencies), and adherence to approval timelines continue
to reflect an implementation gap at the ground level, acting as a significant
71impediment to fibre-based backhaul expansion and the timely deployment of
Wi-Fi hotspots. These supply-side constraints adversely affect cost-effective
broadband and Wi-Fi expansion, constrain private investment, and risk slowing
digital inclusion outcomes, thereby underscoring the need for a holistic
regulatory and institutional reassessment to enable faster, more affordable, and
scalable Wi-Fi proliferation across the country.
B.4 Public Wi-Fi – Demand scenario in India
2.77 India’s digital economy has expanded rapidly over the last decade and has
emerged as a central pillar of national economic growth. According to the State
of India’s Digital Economy Report 2024, India is the third-largest digitalised
economy globally. The digital economy accounted for about 11.7% of GDP
(₹31.64 lakh crore / USD 402 billion) in 2022–23 and is projected to contribute
nearly 20% of GVA by 2029–30, growing almost twice as fast as the overall
economy. At this pace, the digital economy is expected to surpass agriculture
and manufacturing in relative economic share within the next few years. Key
drivers include the rapid diffusion of digital technologies across sectors, the
growth of digital platforms and intermediaries, the adoption of AI and cloud
services, and the expansion of Global Capability Centres (GCCs), with India
hosting more than half of the world’s GCCs149.
2.78 This digital expansion has been accompanied by a sharp rise in internet usage
and data demand across all segments of the economy. Among individuals,
internet usage has grown rapidly due to e-learning, e-commerce, digital
Government and financial services, entertainment, social media, OTT platforms,
gaming, information search, and everyday digital interactions, leading to
routine, heavy data consumption across mobile and Wi-Fi networks. Enterprises
increasingly depend on high-speed, reliable internet for digital business
operations, cloud-based services, e-commerce, digital payments, marketing
analytics, remote work tools, and AI-driven workloads, all of which require
149 https://www.pib.gov.in/PressReleaseIframePage.aspx?PRID=2097125®=3&lang=2
72robust bandwidth and connectivity. The Government has also emerged as a
major driver of digital demand through large-scale digitisation of public
services. Platforms such as DigiLocker, Unified Mobile Application for New-age
Governance (UMANG), online tax filing systems, land records digitisation, and
UPI-based digital payments have shifted routine citizen–state and financial
interactions to online channels, structurally embedding internet usage into daily
life. Reflecting this trend, average wireless data usage per subscriber increased
from just 0.27 GB per month in 2014–15 to 25.70 GB per month by December
2025, representing a CAGR of over 57%, while total internet subscribers have
crossed one billion150.
2.79 A critical factor underpinning India’s internet uptake is the affordability of data
services combined with widespread smartphone adoption. India remains
among the most affordable data markets globally, with average revenue
realisation per GB of wireless data at around ₹7.87 as of December 2025151.
The availability of multiple service providers, affordable data plans, and
declining device costs have made internet access more affordable for a broad
segment of the population. Smartphones have become the primary gateway to
the digital ecosystem, with approximately 750 million devices, making India the
second-largest smartphone market, and enabling access to a wide range of
digital services, including social media, e-commerce, digital payments, and
public services.152 This shift has also transformed the telecom revenue model,
with data now accounting for nearly 85% of average revenue per user,
reinforcing the economy’s transition towards data-centric digital
consumption153.
150 https://www.trai.gov.in/sites/default/files/2026-03/QPIR_03032026_0.pdf
151 https://www.trai.gov.in/sites/default/files/2026-03/QPIR_03032026_0.pdf
152 https://www.reuters.com/business/media-telecom/indias-vast-internet-social-media-apps-market-2026-01-
29/
153 https://www.investindia.gov.in/blogs/indias-internet-surge-catalyzing-change-telecom-
landscape#:~:text=Telecom-
,India's%20internet%20surge:%20Catalyzing%20change%20in%20the%20telecom%20landscape,job%20creatio
n%20and%20social%20progress.
732.80 Alongside these developments, the Government has undertaken multiple
initiatives to widen the scope of India’s digital landscape and to promote
awareness, digital literacy, and effective usage among citizens and enterprises.
Programmes such as Digital India have focused on building basic digital skills
and encouraging adoption, particularly among rural households and
economically weaker sections. Parallel efforts under the Jan Dhan-Aadhaar-
Mobile (JAM) trinity, UPI, DBT, and other digital public platforms have
embedded digital interfaces into routine economic and service delivery
processes. On the enterprise side, initiatives supporting MSME digitisation,
startups, and the increasing use of mandatory online systems for taxation,
procurement, and compliance have further expanded the role of digital
connectivity in business operations. However, notwithstanding these sustained
efforts, a significant segment of the population continues to face risks of digital
exclusion across income levels, geographies, capabilities, and enterprise sizes.
As public services, markets, and governance become progressively more
digitised, the risk of exclusion is likely to intensify in the absence of adequate
digital empowerment, affordable access, and sustained capacity-building. This
underscores the continued importance of targeted demand-side interventions
to ensure that expanding digital infrastructure translates into inclusive,
meaningful, and sustained participation in the digital economy.
2.81 Looking ahead, emerging use cases such as AI, cloud computing, connected
devices, IoT, augmented and virtual reality (AR/VR), immersive media, digital
health, smart mobility, and data-intensive enterprise applications will
substantially increase both the volume and intensity of data consumption. In
this context, the wider adoption of Wi-Fi, as a more affordable, high-capacity,
and reliable access technology, therefore, becomes critical to sustaining
inclusive digital growth.
2.82 In India, internet usage is largely shaped by the wide availability and affordable
mobile data, resulting in a predominantly mobile-first pattern of access. Most
users rely on mobile networks for connectivity in public and on-the-move
74situations, while shifting to fixed or home Wi-Fi for indoor and high-data usage.
This indicates that users choose their mode of access based on convenience
and the type of use. In many developed countries, mobile data is relatively
more expensive and Public Wi-Fi networks are widely available, with easy
access, seamless service, and integrated payment options, resulting in higher
uptake of Public Wi-Fi. In comparison, the demand for Public Wi-Fi in India
appears relatively lower, as mobile data continues to meet a large share of user
needs. At the same time, limited availability of Public Wi-Fi services, along with
concerns related to security, privacy, and trust influence user demand.
2.83 These demand-side realities point to the need for focused interventions to
popularise Public Wi-Fi as a trusted, affordable, and user-friendly connectivity
option. This includes deploying easily discoverable, well-located hotspots,
enabling simple, secure login processes, supporting seamless roaming across
networks, and ensuring consistent service quality. Equally important are
awareness and confidence-building measures to communicate the cost
advantages, safety, and convenience of Public Wi-Fi. Strengthening user trust
and visibility of Public Wi-Fi services will be essential for positioning Wi-Fi as a
meaningful complement to mobile data and for advancing digital inclusion in
an increasingly data-intensive digital economy.
2.84 The foregoing analysis of the demand-side dynamics, together with the supply-
side issues highlighted in paragraph 2.76, underscores the need for a
comprehensive regulatory and policy reassessment, undertaken through a
consultative process, to enable wider and more effective proliferation of Wi-Fi
networks across the country.
C. Need for Regulatory Reassessment
2.85 Over the past decade, regulatory reforms have significantly strengthened the
digital connectivity ecosystem in the country. While the expansion of Public Wi-
Fi has yet to fully match the global benchmarks, proactive Government
initiatives—such as simplified licensing and the promotion of decentralised,
75entrepreneurial participation—have laid a strong foundation for growth.
However, certain economic and operational challenges continue to affect the
large-scale viability of Public Wi-Fi networks. The following paragraphs
highlights key issues that need to be addressed to accelerate the proliferation
of Public Wi-Fi in India.
2.86 Municipal/local body involvement: The expansion of Public Wi-Fi needs a
deeper collaboration with municipal and local bodies, particularly in
strengthening last-mile connectivity. While national-level policies clearly
encourage wider participation and decentralised delivery of Public Wi-Fi
services, collaborative implementation at the local level can further unlock this
potential. Municipal authorities can play a pivotal role, as they manage key
public infrastructure—such as electric poles, bus stops, traffic signals, and
public buildings—that are essential for deploying Wi-Fi access points. A more
facilitative approach that recognises digital connectivity as a public utility can
enhance economic sustainability by rationalising Right-of-Way charges, rentals,
and electricity tariffs. Additionally, introducing unified and streamlined approval
processes would accelerate fiber backhaul deployment and reinforce the ease-
of-doing-business objectives envisioned by central policies. Achieving this will
require close coordination between the Central and State Governments, as well
as the active engagement of local bodies.
2.87 Expectation of Free Wi-Fi: The widespread expectation of “free Wi-Fi” acts
as a significant psychological and economic barrier to the expansion of Public
Wi-Fi, as it directly weakens the commercial viability of hotspot providers that
operate on paid or freemium business models. Indian consumers have been
conditioned by the aggressive pricing of 4G/5G mobile data to view internet
connectivity as a near-zero-cost commodity. Consequently, when a Public Wi-
Fi Hotspot provider/PDO attempts to sell Wi-Fi vouchers even at nominal rates
(e.g., ₹5 or ₹10), they encounter user’s reluctance who either rely on their own
mobile data or expect Wi-Fi to be a complimentary amenity similar to what is
76offered at transports hubs, hotels or restaurants. This narrative creates an
unviable business case for Public Wi-Fi.
2.88 Competition from mobile service: The competitive data tariffs, and
convenience of mobile usage in India have unintentionally created a major
structural challenge for the adoption and commercial sustainability of Public Wi-
Fi networks. From a user behaviour standpoint, mobile data provides a
seamless, always-on experience: there is no need to scan for networks,
manually authenticate, purchase vouchers, or deal with login portals. In
contrast, Public Wi-Fi, especially under decentralized models like PM-WANI,
often requires several extra steps: discovering the hotspot, connecting,
authenticating via an app or OTP, and purchasing a small voucher. Most users
perceive these steps as unnecessary hassles when their mobile data already
works fast enough. As a result, even in areas where Public Wi-Fi is deployed,
actual usage remains low because the “switching cost” in terms of time and
effort outweighs the marginal financial savings. This impacts the Public Wi-Fi
provider/PDO who operate the hotspots. Their business model relies heavily on
frequent micro-transactions, small payments for limited data sessions. But if
users are unwilling to leave their mobile data connection, each hotspot attracts
only a small number of paying customers per day. This leads to low average
revenue per hotspot, often insufficient to cover the Public Wi-Fi Hotspot
provider’s/PDO’s recurring expenses, such as backhaul bandwidth charges,
electricity costs, equipment maintenance, and revenue-sharing obligations with
higher entities.
2.89 Last-Mile connectivity: The success of Public Wi-Fi deployment depends on
the availability of reliable last-mile connectivity. In the Indian context, despite
initiatives such as BharatNet and fibre deployments by State and private
entities, overall fibre penetration at the last mile remains limited, particularly
outside major urban centres. Dedicated or semi-dedicated backhaul
connections are often expensive due to high last-mile provisioning charges and
limited competition in wholesale bandwidth markets, making them unviable for
77Public Wi-Fi hotspot providers operating on thin margins. India lacks a uniform,
open-access backhaul layer comparable to municipal fiber networks available
in other countries. Strengthening last-mile connectivity through expanded fiber
deployment, more competitive wholesale bandwidth markets, and accessible
shared infrastructure is not just a technical necessity but a strategic imperative
and prerequisite for achieving scalable, high-quality, and inclusive Public Wi-Fi
access.
2.90 Security, privacy, and trust deficits: Security, privacy, and trust deficits
pose a significant barrier to the widespread adoption of Public Wi-Fi networks,
undermining the broader objectives of initiatives like PM-WANI. Despite the
robust technical architecture of schemes like PM-WANI, users remain skeptical
about connecting to "open" networks managed by small entities such as local
shopkeepers (PDOs). Further, public concerns about cyber threats have grown
alongside high-profile incidents of data breaches and financial fraud, making
users increasingly cautious about connecting to unfamiliar hotspots, especially
for sensitive transactions. As a result, even when Public Wi-Fi is available and
affordable, users often prefer the perceived safety of their mobile data
networks. Addressing these trust deficits requires stronger security standards,
mandatory encryption practices, user education campaigns, and transparent
data-handling norms to make Public Wi-Fi a reliable and trusted alternative for
digital connectivity.
2.91 Authentication Process: Although PM-WANI was designed to simplify
onboarding through app-based discovery and OTP-based authentication, in
practice, users frequently encounter multiple steps—downloading a Wi-Fi
access app, registering with a provider, navigating login portals, generating
OTP, and purchasing small data vouchers—which collectively introduce friction
and deter casual usage. For many users, especially those with low digital
literacy or limited patience for repeated authentication, these steps feel
complex compared to the instant connectivity offered by mobile data.
Additionally, inconsistent implementation across different PDOs results in a
78wide range of user experiences, with some hotspots requiring repeated logins
even over short periods. Simplifying authentication, single-click onboarding,
persistent logins, or device-based authentication can improve usability and
drive higher adoption.
2.92 Seamless roaming concerns: The lack of seamless roaming may further
undermine the user experience and attractiveness of Public Wi-Fi. In contrast
to mobile networks that enable uninterrupted connectivity across cell sites, PM-
WANI hotspots largely lack standardised solutions for session continuity
between PDOs. As a result, users may experience interrupted connections,
repeated logins, and the need to re-authenticate when moving between
hotspots—even within the same city. Addressing these challenges through
unified authentication, standardized roaming protocols, and backend
integration is essential for a user-friendly Public Wi-Fi network.
2.93 Low Public Awareness: Limited public awareness continues to affect the
uptake of Public Wi-Fi services. Many potential users are not adequately
informed about the availability of Wi-Fi hotspots, the access method, or the
cost and reliability of such services. This information gap, along with concerns
about security and the relative convenience of mobile data, limits user adoption
and regular use. Bridging this awareness deficit through targeted campaigns,
in-app guidance, and community engagement is essential to drive adoption,
increase usage, and make Public Wi-Fi a viable complement to mobile
broadband. Similarly, a perceptible lack of awareness persists among potential
and existing PDOs. Many are not adequately informed that becoming a PDO
involves minimal entry barriers, with no licensing requirement and only a simple
registration process. Further, there is limited awareness among local
entrepreneurs, small businesses, and community institutions that operating as
a PDO can offer a viable primary or supplementary source of income. The
potential for generating revenue through user access charges, partnerships, or
bundled services is often poorly understood, which reduces incentives to
participate. Addressing this awareness gap could help position Public Wi-Fi not
79only as a connectivity solution but also as a local entrepreneurship and
livelihood opportunity.
2.94 The discussion above provides an overview of the current Public Wi-Fi
landscape in India, covering Wi-Fi deployments by various entities, the
prevailing backhaul and last-mile connectivity infrastructure, and the demand-
side characteristics of Public Wi-Fi usage. In this context, the stakeholder views
are solicited on the following questions:
Q1. What are the key supply-side constraints affecting Public Wi-Fi
proliferation in India? What targeted policy or regulatory
measures may be required to address these supply-side
constraints? Please provide your response in detail with
justification.
Q2. What are the major demand-side constraints limiting the
uptake of Public Wi-Fi services in the country? What targeted
policy or regulatory measures may be required to address these
demand-side constraints? Please provide your response in
detail with justification.
Q3. Despite the PM WANI initiative, scaling the number of public
hotspots across diverse geographies, especially in remote and
underserved regions, remains uneven. What are the key
challenges in expanding both the density and geographic
spread of hotspots, and what strategies could help accelerate
more balanced, nationwide coverage? Please provide your
response in detail with justification.
Q4. What changes, if any, are required in the existing PM-WANI
framework to improve revenue certainty and long-term
sustainability for PDOs/PDOAs? Please provide your response
in detail with justification.
80Q5 Are there any other challenges currently faced by
PDOAs/PDOs? If yes, what changes can enhance the
participation of entrepreneurs under the PM-WANI framework?
Please provide your response in detail with justification.
Q6 Are there improvements needed in the Authentication,
Authorization, Roaming, and Payment architecture of the PM-
WANI Framework? Please share suggestions, if any. Please
provide your response in detail with justification.
D. Policy Pathways for the proliferation of Public Wi-Fi
2.95 International experience, when viewed alongside India’s domestic context,
indicates that the country has substantial untapped potential to scale up its
Public Wi-Fi ecosystem. However, given India’s vast geography and
heterogeneity in digital needs, levels of digital literacy, skills, awareness, and
existing infrastructure, a differentiated, targeted approach is required for
varying user segments and usage contexts. Therefore, the primary objective of
this consultation paper is to identify and propose viable and effective models
for the proliferation of Public Wi-Fi in India across three distinct contexts: (i)
rural areas, (ii) urban areas, and (iii) high-footfall areas.
2.96 Rural areas here refer to villages and sparsely populated regions characterised
by lower population density, dispersed settlements, and relatively limited digital
infrastructure. In the context of digital connectivity, such areas often face
constraints in terms of reliable broadband backhaul, availability of telecom
infrastructure, and access to public internet facilities. Consequently, the
deployment of Public Wi-Fi networks in rural areas remains limited and typically
depends on Government-supported initiatives or community-based connectivity
programmes. Urban areas refer to cities and towns characterised by higher
population density, greater economic activity, and relatively well-developed
telecommunications infrastructure. In the context of digital connectivity, these
81areas generally benefit from wider availability of broadband networks and a
greater presence of digital service infrastructure. Consequently, most Public Wi-
Fi deployments in India are concentrated in urban locations such as
Government offices, public institutions, commercial districts, transport facilities,
and educational campuses.
2.97 High-footfall areas refer to locations where people assemble in large numbers,
move through, or spend time on a regular or periodic basis, resulting in
consistently high demand for data connectivity. In such locations, users may
be stationary or mobile, but typically require reliable, high-capacity internet
access for communication, information, and digital services. High-footfall areas
include places of public and social importance such as schools, colleges,
hospitals, public libraries, Government offices, and community facilities. They
also encompass critical transit and interchange points, such as bus terminals,
railway stations, metro stations, and airports, along with their associated
waiting and circulation areas. In addition, mobile or semi-mobile environments,
such as buses, trains, and other mass transit systems, generate sustained
connectivity demand during transit. Commercial and recreational spaces,
including shopping malls, theatres, auditoriums, markets, plazas, tourist
centres, and entertainment hubs, also constitute high-footfall areas due to
prolonged user presence and intensive data usage. Further, certain locations
may become high-footfall areas on a temporary or event-based basis, such as
stadiums, exhibition grounds, convention centres, fairs, melas, and large public
gatherings, where data demand peaks sharply during specific periods.
2.98 The models envisaged under this consultation encompass both outdoor and
indoor Public Wi-Fi deployment scenarios, recognising the distinct technical and
operational requirements associated with each. Outdoor deployments typically
include locations such as bus stops, roadside transit points, open public parks,
markets, tourist sites, and other open-access community spaces, where
coverage needs to be extended across wider geographic areas. However, such
deployments face challenges related to the availability of a reliable power
82supply, extension of high-capacity backhaul to dispersed locations, and RoW
permissions. Further, the equipment in open areas is more susceptible to
physical damage or vandalism. Collectively, these factors contribute to
increased deployment costs and operational complexities. Addressing these
challenges requires a combination of policy support and infrastructure
facilitation. Streamlining RoW processes and enabling access to existing
infrastructure such as street furniture, utility poles, utility ducts, CCTV
infrastructure and buildings can significantly ease deployment and reduce
costs. Ensuring a reliable power supply and a common or bulk billing
mechanism, where power consumption of multiple installations can be
aggregated and billed together through a single application or connection, can
simplify processes, reduce administrative burden, and enable faster and more
cost-effective network rollout. Further, standardised deployment frameworks,
along with measures to enhance physical security and durability of equipment,
can support more efficient and resilient outdoor Public Wi-Fi networks.
2.99 In contrast, a significant proportion of Public Wi-Fi usage—particularly in high-
footfall environments—occurs within indoor settings such as railway stations,
metro stations, airports, shopping malls, hospitals, educational institutions,
convention centres, libraries, museums, and large commercial or public
buildings. These indoor environments often present specific challenges and
therefore require focused planning and targeted interventions to ensure
reliable, high-quality connectivity. Signal propagation is constrained by walls,
floors, and building materials, while high user density places significant
pressure on network capacity. This necessitates a denser deployment of access
points, careful network design to manage interference, and robust internal
cabling and power arrangements. Further, effective indoor deployment often
requires integration with building design at the planning stage, along with
coordination with building owners or facility managers, which can add to
deployment complexity. Collectively, these factors lead to higher costs and
greater complexity in infrastructure deployment within indoor environments.
Addressing these challenges requires targeted policy and planning measures,
83including policies that promote infrastructure sharing, streamlined approvals,
and incentives for neutral host network models, which enable multiple service
providers to utilise a shared in-building Wi-Fi infrastructure. Incorporating
digital connectivity provisions within building codes—such as in-building
solutions (IBS) and dedicated spaces for telecom equipment—can significantly
ease deployment barriers. Leveraging indoor assets for access point
deployment and data-driven network planning can enable more optimal
placement of access points and improved capacity management, thereby
ensuring that indoor Public Wi-Fi networks remain reliable, scalable, and
responsive to rising user demand.
2.100 In this context, recognising the importance of integrating digital connectivity
into building design and infrastructure planning, TRAI, in its Recommendations
on ‘Rating of Buildings or Areas for Digital Connectivity’ (February 2023),
recommended that the Model Building Bye-Laws (MBBL) and National Building
Code of India (NBC) should be amended to incorporate necessary provisions
on Digital Connectivity Infrastructure (DCI). It was also recommended that DCI
should be made an essential component of building development plans, on the
lines of water supply, electrical services, gas supply, fire protection, and fire
safety requirements. Further, TRAI recommended that in all existing buildings
owned by the Government, Public Sector Units (PSUs) or autonomous bodies,
as well as in commercial buildings and public places such as airports, ports,
railway stations, bus stations, metro stations, and other notified buildings, DCI
should be upgraded or provisioned to meet the requirements of state-of-the-
art digital connectivity. DCI refers to both passive and active elements that are
used, or are capable of being used, to enable seamless digital connectivity,
including Wi-Fi.
2.101 Global experience demonstrates that successful Public Wi-Fi deployment is
typically underpinned by coordinated action across multiple stakeholders. In
particular, the effectiveness and sustainability of Public Wi-Fi networks depend
on the complementary roles played by:
84(i) The Government- Centre and States,
(ii) Local bodies
(iii) Service Providers (TSPs and ISPs)
(iv) Private sector entities.
In this context, the following section outlines the prospective roles that each of
these stakeholders can play in the Indian ecosystem, drawing upon
international best practices and adapting them to domestic conditions.
D.1 Role of the Government- Centre and States
2.102 Global experience demonstrates that Public Wi-Fi proliferation follows multiple
models, which can be broadly grouped into three approaches.
a. A Government-led and coordinated model, in which the Government
plays a proactive role in setting policy direction, undertaking and
financing deployments, and ensuring the availability of high-quality
backhaul, while private operators, local authorities, and venue owners
actively undertake hotspot deployment and operations by co-operating
with the state to achieve its broad goals and targets. This approach is
evident in countries such as South Korea and several EU Member States,
where Public Wi-Fi is treated as a core digital public service.
b. A market-driven model, in which the Government focuses on creating an
enabling environment by ensuring robust backhaul infrastructure,
facilitating deployments in public institutions and Government premises,
and intervening selectively only to address market failures or
underserved areas. This model characterises countries such as the
United States and the United Kingdom.
c. A Public–Private Partnership (PPP) model, where public authorities and
private entities jointly undertake Wi-Fi deployments, often combining
Government-supported backhaul networks with commercially driven
installations by service providers and venue owners. Under this
approach, public authorities play a key role in facilitating the availability
of backhaul infrastructure, while service providers and venue owners
85deploy access networks and deliver services based on commercial
considerations. Hong Kong illustrates this hybrid approach, leveraging
both public initiatives and private investment.
Together, these models highlight that successful Public Wi-Fi ecosystems rely
on an appropriate balance among public intervention, private participation, and
strong underlying backhaul infrastructure.
2.103 Irrespective of the Public Wi-Fi deployment model adopted, certain common
features emerge across international experience. Governments play an active
role in facilitating Wi-Fi deployment in public institutions and Government
offices, and in extending connectivity to rural and remote areas where private
investment may be limited due to weak commercial viability. In such contexts,
the State often undertakes direct deployment or finances Wi-Fi infrastructure
as part of broader digital inclusion and public service delivery objectives. In
urban areas, Government-led deployments are typically aligned with smart city
programmes, digital governance initiatives, and the provision of public digital
services. In high-footfall public locations such as community halls, parks,
airports, railway stations, transit hubs, and public transport systems, including
metros and trains, local authorities frequently take the lead in enabling or
deploying Public Wi-Fi. In contrast, in commercially viable high-footfall locations
such as shopping malls, theatres, auditoriums, tourist centres, markets, and
entertainment venues, Wi-Fi deployment is generally overseen by venue
owners or private operators. Across all models, the most critical and consistent
role of the Government is to ensure the availability of robust backhaul
infrastructure, either through direct rollout of fibre and core networks or
through financial support and policy facilitation, recognising that reliable
backhaul is a prerequisite for sustainable and scalable Public Wi-Fi deployment.
2.104 In the Indian context, the current status of Public Wi-Fi deployment has been
discussed in detail in Section B.1. In rural areas, Public Wi-Fi deployment
remains limited, primarily due to weak commercial viability, limited last-mile
infrastructure, and low levels of user awareness. In urban areas, several State
86and municipal initiatives, often implemented under programmes such as the
Smart Cities Mission, have facilitated the deployment of Public Wi-Fi across
selected locations. However, there remains scope to further expand coverage,
enhance service quality consistency, and improve user uptake. High-footfall
areas present a mixed picture. Public Wi-Fi is available at most major airports
and railway stations; however, usage can be increased by addressing security
concerns and by increasing public awareness. Public Wi-Fi deployment within
Government institutions and public offices has also not been widely
mainstreamed. Public Wi-Fi hotspots are also available in a range of public
spaces, including parks, metro stations, and transit corridors; however,
patterns of sustained and regular usage continue to vary across locations. In
educational institutions, universities, and hospitals, Wi-Fi networks are largely
restricted to students, staff, or registered users and are not generally accessible
to the wider public. Taken together, these observations indicate that while the
policy intent and initial deployment efforts are in place, outcomes on the ground
remain uneven across geographies and use cases.
2.105 India’s large and digitally active population, rising data consumption, and
growing dependence on continuous connectivity—particularly in high-footfall
environments—highlight the importance of Public Wi-Fi as a complementary
access layer within the broader broadband ecosystem. Connectivity is
increasingly critical for enabling smart city services in urban areas and for
advancing digital inclusion in rural and underserved regions. There is a need
for distinct and targeted Public Wi-Fi proliferation strategies for rural areas,
urban spaces, and high-footfall locations, taking into account differences in
digital maturity, user segments, usage patterns, institutional capacity, and local
implementation constraints. In this background, stakeholder’s comments are
solicited on the following questions:
Q7. In the Indian context, which of the following models would be
more appropriate for the proliferation of Public Wi-Fi?
87a. A model where the Government actively ensures hotspot
deployment through direct funding and implementation
support, including backhaul provision; or
b. A model where the Government primarily ensures
availability of robust backhaul infrastructure and intervenes in
hotspot deployment only in cases of market failure.
Please provide your response in detail with justification.
Q8. Is there a need to adopt separate strategies for Public Wi-Fi
proliferation in rural and urban areas? If yes, suggestions may
be provided. Please provide your response in detail with
justification.
Q9. What measures can be taken to improve the deployment and
uptake of Public Wi-Fi networks in high-footfall areas for both
outdoor (such as bus stops, roadside transit points, open public
parks, markets, tourist sites), and indoor (such as airports,
railway stations, malls, public institutions)? Please provide
your response in detail with justification, separately for outdoor
and indoor scenarios.
2.106 The paragraphs above reflect upon the role played by the Government in the
direct deployment of Public Wi-Fi hotspots. Beyond direct deployment,
Governments across jurisdictions also assume funding and facilitative roles in
enabling Public Wi-Fi expansion. International experience indicates two broad
funding approaches. The first involves direct public funding for Wi-Fi hotspot
deployment, in which Governments finance deployments based on identified
needs, policy priorities, and coverage objectives, as seen in countries such as
South Korea. The second approach is voucher-based funding, exemplified by
the European Union’s WiFi4EU programme, under which eligible municipalities
apply for standardised vouchers, typically disbursed on a first-come, first-
served basis. In several other countries, Governments do not routinely fund
88hotspot deployment directly but engage in self-deployment in public institutions
and make targeted interventions in areas where market-led deployment is
unlikely due to limited commercial viability.
2.107 In the Indian context, should the Government consider assuming a more
explicit funding role, it would be important to recognise that digital access
requirements, institutional capacity, and deployment economics vary widely
across geographies. Rural areas, urban locations, and high-footfall
environments differ significantly in terms of commercial viability, user density,
operational complexity, and long-term maintenance requirements, and
consequently, the appropriateness of funding instruments and disbursement
criteria may vary across deployment models. This underscores the need for
context-sensitive funding frameworks for different deployment environments,
supported by clear eligibility conditions, transparent disbursement criteria, and
appropriate accountability mechanisms to ensure effective utilisation of public
funds. The choice of funding mechanism may also influence the nature and
extent of participation by local bodies, service providers, venue owners, and
other private entities. In this background, stakeholder’s comments are solicited
on the following questions:
Q10. If the Government decides to provide financial support for the
proliferation of Public Wi-Fi, which funding mechanisms
would be most suitable for India? Should a uniform funding
mechanism be adopted nationwide, or should differentiated
funding mechanisms be used for rural, urban, and high-
footfall areas? Please provide your response in detail with
justification.
Q11. What criteria should govern the allocation and disbursement
of funds across rural, urban, and high-footfall areas,
respectively? Please provide your response in detail with
justification.
892.108 International experience demonstrates that the proliferation and long-term
success of a mature Public Wi-Fi ecosystem is fundamentally dependent on the
availability of strong and robust backhaul infrastructure. In most countries with
well-established Public Wi-Fi networks, Governments play a prominent role in
ensuring backhaul availability, often extending fibre connectivity to street level.
Governments typically support backhaul expansion through a combination of
direct network roll-outs and financial intervention. International practice shows
that multiple public agencies administer broadband and digital infrastructure
programmes with a strong focus on backhaul deployment. Funding is commonly
provided through a mix of grants, loans, grant–loan combinations, cost-sharing
arrangements, voucher schemes, and, in many cases, targeted subsidies from
national Universal Service Funds. Disbursement is generally guided by need-
and policy-based criteria, with priority accorded to unserved and underserved
areas to address market gaps and advance digital inclusion objectives.
2.109 The Indian backhaul scenario is discussed in detail in Section B.3 of this
consultation paper. Fibre presence in rural India has expanded primarily
through Government-led initiatives, most notably BharatNet, which has
extended optical fibre to a large number of Gram Panchayats. This has
improved middle-mile availability; however, the last-mile fibre connectivity from
Gram Panchayats to households, institutions, and Wi-Fi access points remains
limited and uneven. In many locations, fibre is underutilised due to gaps in local
distribution networks, power availability, and operational readiness. Private
TSP/ISP-led fibre deployment in rural areas remains selective, largely confined
to commercially viable pockets.
2.110 Urban centres exhibit relatively higher levels of fiberisation, driven mainly by
private ISPs and TSPs deploying FTTH/FTTB (Fibre to the Building) networks
for residential, enterprise, and mobile backhaul requirements. Municipal and
State-led fibre deployments, often under Smart City and e-governance
programmes, have supplemented this base in selected cities. While core and
aggregation fibre networks are generally adequate in urban areas, last-mile
90fibre access is still constrained in many localities due to right-of-way challenges,
fragmented duct infrastructure, and coordination issues with local bodies. High-
footfall locations such as airports, major railway stations, metro networks, and
select commercial hubs typically have access to robust fibre backhaul, sourced
from a mix of central agencies, State entities, and private operators. However,
fibre availability across other public spaces such as bus terminals, markets,
public institutions, and transit corridors remains inconsistent. In many cases,
while fibre passes nearby, structured last-mile connectivity for Public Wi-Fi
deployment is either absent or not readily accessible on reasonable terms.
2.111 In this context, targeted public funding could be considered to address
persistent last-mile connectivity gaps that constrain Public Wi-Fi deployment.
Where adequate infrastructure is not available, suitable technologies—including
fibre, wireless, or hybrid solutions—may be deployed using resources from the
Digital Bharat Nidhi (DBN), in accordance with applicable guidelines, to bridge
connectivity gaps. In this background, stakeholder’s comments are solicited on
the following questions:
Q12. Is the lack of adequate and reliable last-mile connectivity a
critical constraint for the proliferation of Public Wi-Fi in the
country? If yes, what specific measures may be considered
by the Central Government, State Governments, and local
bodies to address the last-mile constraints? Please provide
your response in detail with justification.
Q13. Is there a need for the Government to provide funding for
provisioning of last-mile connectivity in the uncovered or
underserved areas for Public Wi-Fi networks? If yes, which
funding option is best suited in the Indian context, and what
should be the criteria for rural, urban, and high footfall
areas, respectively? Please provide your response in detail
with justification.
912.112 Beyond their roles as deployers and funders of Wi-Fi networks and backhaul
infrastructure, Governments internationally play a critical facilitative role in
enabling the proliferation of Public Wi-Fi. This includes setting unified technical
and security standards, establishing clear regulatory frameworks to streamline
right-of-way permissions and the integration of street furniture, and supporting
demand-side measures such as digital literacy campaigns, skilling initiatives,
and awareness programmes to encourage adoption. These facilitative
measures are essential for accelerating the rollout of fibre and other backhaul
infrastructure, as well as for enabling faster, more predictable deployment of
Public Wi-Fi hotspots at the local level. By reducing procedural complexity and
regulatory uncertainty, Governments create an enabling environment for
participation by service providers, local bodies, and private entities.
2.113 In the Indian context, elements of this facilitative role are already visible.
Technical and security requirements have been prescribed for Public Wi-Fi
deployments, including for PM-WANI–based hotspots. Further, the
Telecommunications Right of Way Rules, 2024, notified under the
Telecommunications Act, 2023, provide a uniform national framework to
streamline permissions for network deployment. The facilitative role of the
Central Government now lies in ensuring effective coordination with States and
local bodies so that these Rules are formally adopted, aligned, and
operationalised through State notifications, municipal by-laws, and simplified
administrative processes. To further incentivise States, the recent Special
Assistance to States for Capital Investment (SASCI) guidelines dated 27th
March, 2026 have linked the disbursal of 50-year interest-free loans to the
implementation of the Right of Way (RoW) Rules, 2024, with a dedicated outlay
of ₹4,000 crore earmarked for this purpose. Under this framework, Part VI
operationalises a reform-linked, milestone-based incentive structure, wherein
States must undertake measures such as enabling notifications, integrated RoW
portals, and streamlined approvals a precondition for accessing the funds. This
approach effectively aligns telecom infrastructure expansion with broader fiscal
support, encouraging States to undertake time-bound regulatory reforms.
92Consistent and predictable implementation across jurisdictions is essential to
reduce delays, uncertainty, and costs, and to support scalable, sustainable
Public Wi-Fi deployment nationwide.
2.114 While the deployment of Public Wi-Fi hotspots, fibre networks, and other
backhaul infrastructure, as well as the funding of such initiatives, may be
undertaken by both the Central and State Governments, certain functions are
more effectively discharged at the State level. Against this backdrop, the
discussion now turns to the specific role of State Governments in the Public Wi-
Fi ecosystem. As key stakeholders in planning, infrastructure provision, and
last-mile implementation, and by virtue of their closer proximity to ground-level
connectivity needs, availability of public assets, and local institutional capacity,
State Governments are better positioned to shape deployment strategies,
facilitate coordination with local bodies, and influence on-ground outcomes in
a timely and context-sensitive manner- be it rural, urban or high footfall
locations.
2.115 State Governments can play a decisive role in strengthening backhaul
availability through structured, State-led approaches. The fibre created under
BharatNet can be effectively leveraged in rural areas as a common backhaul
layer for extending connectivity for Public Wi-Fi and other digital services.
Gujarat provides an illustrative example, where the Gujarat Fiber Grid Network
has been used to support Public Wi-Fi deployments in urban and public spaces.
In urban areas, State and city-level agencies can further facilitate Public Wi-Fi
by promoting street-level fiberisation through planned shared infrastructure.
The Gurugram Smart City initiative exemplifies this approach, where a common
underground duct-based fibre network has been deployed through a public–
private partnership, with dedicated ducts for public use and additional capacity
made available to service providers. Such models reduce right-of-way
constraints, lower deployment costs, and ensure long-term fibre availability at
the street level. Collectively, these experiences highlight the ability of State
Governments to accelerate fibre roll-out, enable shared infrastructure, and
93ensure the availability of robust last-mile backhaul—an essential prerequisite
for the sustainable proliferation of Public Wi-Fi networks.
2.116 Yet another effective intervention available to State Governments is to act
directly as a PDOA under the PM-WANI framework. A State Government
institution can efficiently discharge the PDOA function by leveraging its scale,
administrative reach, and ability to coordinate across departments and local
bodies. As a PDOA, the State can aggregate a large and diverse base of PDOs
across rural and urban areas, including Panchayats, municipalities, Common
Service Centres (CSCs), schools, health facilities, and local entrepreneurs, by
offering a common onboarding interface, standardised technical support, and
assistance with regulatory and operational compliance. This significantly lowers
entry barriers for PDOs, promotes uniform service quality, and accelerates the
rollout of Public Wi-Fi hotspots. A practical illustration of this model is the
Gujarat State-supported ISP functioning as a PDOA, which has demonstrated
the viability of a State-anchored aggregation approach through wide PDO
onboarding and streamlined operations.
2.117 This role of State Governments as key enablers in widespread broadband and
Wi-Fi proliferation has been consistently emphasised by TRAI across multiple
earlier Recommendations. In its Recommendations on National Broadband Plan
(December 2010), TRAI proposed the creation of a National (NOFA) and State
Optical Fiber Agencies (SOFA), wherein the SOFAs under the overall guidance
of NOFA have to carry out the works related to creation of shared infrastructure
for access aggregation and backhaul in the rural areas and shared fiber
infrastructure in the urban areas where necessary154. Similarly, TRAI
Recommendations on Implementation Strategy for BharatNet (February 2016)
clearly identified that State Government involvement is essential for the success
of the BharatNet project. It also recommended that the States/UTs be made
an integral part of the project implementation and suggested the constitution
154 https://www.trai.gov.in/sites/default/files/2024-09/Rcommendation81210.pdf
94of an institutional mechanism, both at the State and District levels, to effectively
coordinate and resolve implementation issues155.
2.118 TRAI has also given specific Recommendations with respect to easing of RoW
procedures and for street furniture integration. The Recommendations on
Roadmap to Promote Broadband Connectivity and Enhanced Broadband Speed
(August 2021) recommended the formulation of a Centrally Sponsored Scheme
by the Central Government to incentivise States/ UTs for RoW reforms wherein
the quantum of incentive for a State/ Union territory (UT) can be linked to the
net improvement in the Broadband Readiness Index score of that State/ UT. It
also recommends for creation of District-level committees with District
Magistrate as Chairman, a representative from Licensed Service Area (LSA) unit
of DoT, and Superintendent Engineer / Executive Engineer of Public Works
Department to streamline RoW permissions framework at district level. The
District level committees could necessarily include representatives from the
Irrigation Department, Forest Department, Rural Development Department,
Local Bodies like Municipal corporation, Municipality etc. and Utility Service
Providers like telegraph, electricity, water, gas etc. The recommendation also
identifies the role of reduction in RoW charges in the proliferation of broadband
and suggests that respective State Government/UT Administration should direct
Local Bodies to not to charge any other fee or charge for RoW permission other
than what fees or charges are prescribed in the Indian Telegraph Right of Way
Rules, 2016156 (subsequently superseded by Telecommunications Right of Way
Rules, 2024). Similarly, the Recommendations on use of street furniture for
small cell and aerial fiber deployment (Nov 2022) suggested the issuing of
advisory guidelines by DoT to States for mandating Controlling Administrative
Authorities that own/control traffic lights to share these assets with TSPs/IP-Is
for deployment of small cells. It also suggests earmarking dedicated spaces in
existing and planned buildings/structures of all Central Government entities for
155 https://www.trai.gov.in/sites/default/files/2024-
09/Recommendations%20on%20BharatNet%2001.02.2016%20FINAL.pdf
156 https://www.trai.gov.in/sites/default/files/2024-09/Recommendations_31082021.pdf
95installing DCI, followed by advisory guidelines to the states for similar action by
their entities and local bodies157. The above-mentioned TRAI recommendations
underscore the need for the Central and State Governments, along with
municipal bodies, to collaborate as facilitators to expedite the deployment of a
robust national telecom infrastructure.
In the above context, stakeholders’ comments are solicited on the following
questions:
Q14. Are there any RoW challenges faced by service providers in
accessing public places or street furniture to install Public
Wi-Fi hotspots? If yes, details may be provided along with
suggestions for improvements. Please provide your
response in detail with justification.
Q15. What facilitative roles can State Governments play in
accelerating Public Wi-Fi deployment across rural, urban,
and high-footfall areas, respectively? Should States
consider deploying Public Wi-Fi networks at the municipal
and gram panchayat level? Please provide your response in
detail with justification.
Q16. Should the State Government need to take initiatives to
improve the availability of last-mile connectivity for Public
Wi-Fi networks? If yes, what measures can incentivise
States /municipalities to undertake city- and town-level
fiberisation to ensure Public Wi-Fi network proliferation?
Please provide your response in detail with justification.
D.2 Role of Local Bodies
2.119 The role of local bodies is central to the effective deployment and uptake of
Public Wi-Fi as such networks are implemented and experienced primarily at
157 https://www.trai.gov.in/sites/default/files/2024-09/Recommendations_29112022_0.pdf
96the ground level. International experience indicates that local bodies generally
play a predominantly facilitative role, reflecting their close engagement with
communities, local institutions, and service delivery mechanisms. Municipal and
local bodies are well positioned to translate national and State-level policies into
on-ground outcomes by enabling timely, coordinated, and context-specific
implementation within their jurisdictions. In some cases, they may also directly
own, manage, or operate Public Wi-Fi infrastructure, particularly under digital
inclusion or Smart City initiatives.
2.120 On the supply side, local bodies facilitate Public Wi-Fi deployment by easing
right-of-way (RoW) permissions, streamlining local approvals, coordinating
implementation at the ward or neighbourhood level, and providing access to
municipal infrastructure such as streetlights, bus shelters, public buildings,
parks, and other street furniture. Their involvement is particularly important for
supporting fibre and other last-mile backhaul infrastructure through faster
approvals, coordinated planning alongside other civic works, and reduction in
deployment delays and costs. Such facilitation enables faster roll-out of Wi-Fi
hotspots and improves the availability of last-mile connectivity required for
sustainable operations.
2.121 Local bodies can play an important role in enabling Public Wi-Fi deployment in
high-footfall locations such as transport hubs, theatres, auditoriums, markets,
tourist areas, educational institutions, hospitals, and public plazas. Owing to
their proximity to local demand patterns, municipal authorities are best placed
to identify priority locations based on footfall, congestion, and service needs,
and to coordinate with venue owners, TSPs/ISPs, and PDOs for timely
deployment. Facilitation at this level includes access to public spaces and
assets, expediting RoW and local clearances, and ensuring availability of basic
infrastructure such as power and security. Through local monitoring of service
quality and uptime, municipal bodies can also help ensure that deployments in
such locations remain reliable and responsive to peak demand.
972.122 Ensuring the availability of adequate last-mile backhaul is another important
facilitative function of local bodies. Local bodies can begin by assessing existing
backhaul infrastructure within their jurisdictions in relation to Public Wi-Fi
requirements. Where backhaul is found to be inadequate or absent, they can
leverage the Digital Bharat Nidhi (DBN) infrastructure for creation or
augmentation of last-mile connectivity. In rural areas, where BharatNet
provides fibre connectivity up to the Gram Panchayat level, local bodies can
facilitate last-mile extension by identifying, encouraging, and supporting private
entities to operate as BharatNet Udyamis (BNUs). This includes raising
awareness of the BNU model and its associated incentives for extending
connectivity from Gram Panchayats to villages, habitations, and households. In
urban areas, while most locations are served by TSP/ISP or State-led networks,
local bodies can still assess the adequacy for Public Wi-Fi use cases and explore
alternative funding mechanisms to address gaps.
2.123 Local bodies can also play a catalytic role in expanding the PDO ecosystem. By
undertaking targeted awareness and outreach, local bodies can encourage local
shops, small enterprises, residential associations, and community institutions
to participate as PDOs, highlighting the low entry barriers, simplified
registration, and potential for supplementary income under the PM-WANI
framework. Viability can be further enhanced through simplified local
permissions, limited financial or in-kind support such as access to municipal
assets, concessional power supply, or space for equipment, and by anchoring
initial demand through integration of Wi-Fi usage with municipal and
community services.
2.124 On the demand side, the role of local bodies is particularly important in rural
and semi-urban areas, where limited digital awareness, literacy, and skills often
constrain effective internet use and reduce incentives for deployment. Local
bodies can address these constraints through community-level awareness and
capacity-building activities conducted via Panchayats, schools, anganwadis,
self-help groups, and local institutions. By demonstrating practical, locally
98relevant applications of Public Wi-Fi, such as access to Government services,
education, health, and digital payments, local bodies can support sustained use
and strengthen the overall viability of Public Wi-Fi networks. Together, these
facilitative functions position local bodies as key enablers of both the supply-
side and demand-side conditions necessary for scalable, inclusive, and
sustainable Public Wi-Fi deployment.
In the above context, stakeholders’ comments are solicited on the following
question:
Q17. What facilitative roles can local bodies play in accelerating
the deployment and sustainable operation of Public Wi-Fi
networks in rural and urban areas? Please provide your
response in detail with justification.
D.3 Role of Service Providers
2.125 The Telecom Service Providers (TSPs) play a significant role in the proliferation
of Public Wi-Fi in India by virtue of their extensive access network
infrastructure, spectrum holdings, and nationwide reach. By providing backhaul
connectivity, last-mile access, and integration with mobile networks, TSPs can
support the large-scale deployment of Public Wi-Fi hotspots, particularly in
high-traffic urban areas. Public Wi-Fi offloading can also complement mobile
broadband networks by easing network congestion and improving overall
quality of service for consumers. Further, TSPs are well-positioned to ensure
compliance with lawful interception, security, and quality-of-service
requirements, given their established operational capabilities and regulatory
experience. A regulatory framework that enables commercial viability,
encourages infrastructure sharing, and provides clarity on licensing and
revenue models can enhance TSP participation in Public Wi-Fi deployment,
thereby contributing to digital inclusion and efficient utilization of telecom
networks.
992.126 The Internet Service Providers (ISPs) play a pivotal role in the proliferation of
Public Wi-Fi infrastructure in India, as they constitute the primary backbone for
connectivity, bandwidth provisioning, and network management. By enabling
last-mile connectivity and offering scalable broadband services, ISPs serve as
essential enablers for Public Wi-Fi hotspots deployed across commercial,
institutional, and community spaces. Their participation is critical in ensuring
quality of service, network reliability, and cybersecurity compliance, particularly
in high-density public environments. Furthermore, ISPs can facilitate wider
adoption of Public Wi-Fi through flexible wholesale bandwidth pricing,
infrastructure sharing, and partnerships with Public Data Offices (PDOs), local
bodies, and private enterprises. A conducive regulatory framework that
incentivizes ISP participation—while reducing operational and right-of-way
constraints—can significantly accelerate the expansion of Public Wi-Fi
networks, thereby supporting the objectives of digital inclusion, affordable
internet access, and the National Digital Communications Policy.
In the above context, stakeholders’ comments are solicited on the following
questions:
Q18. What regulatory or policy incentives, schemes or programs
are required to promote active participation of TSPs and
ISPs in Public Wi-Fi deployment? Please provide your
response in detail with justification.
Q19. What regulatory or fiscal incentives, schemes or programs
may be required in the provisioning of bandwidth and
backhaul for Public Wi-Fi networks? Please provide your
response in detail with justification.
D.4 Role of Private entities
2.127 The private sector plays a critical and complementary role in the deployment
and expansion of Public Wi-Fi by translating policy frameworks and public
infrastructure into on-ground connectivity outcomes. Private entities primarily
100participate in the Public Wi-Fi ecosystem as venue owners and system
integrators, leveraging their proximity to users and control over commercial and
community spaces. In the Indian context, private sector participation as venue
owners is particularly significant, as businesses and institutions can host Wi-Fi
infrastructure by providing physical space, power supply, and basic site security
at minimal incremental cost. In rural areas, local enterprises such as kirana
stores, Common Service Centre (CSC) operators, cooperatives, and village-level
entrepreneurs can function as Wi-Fi venues by extending connectivity from
Gram Panchayat or BharatNet nodes to habitations and community locations.
In urban settings, shops, cafés, offices, residential welfare associations, and
small businesses can support neighbourhood-level Wi-Fi availability, while in
high-footfall locations, larger private establishments such as malls, theatres,
auditoriums, hospitals, educational institutions, hotels, and tourist sites can
enable Wi-Fi access at scale. In event-based high-footfall environments such
as stadiums, convention centres, exhibition grounds, concert venues, and
festival sites, private venue owners can further support the deployment of high-
capacity, temporary or scalable Public Wi-Fi networks to cater to concentrated
and time-bound connectivity demand. Under the PM-WANI framework, such
private venue owners can directly operate as Public Data Offices (PDOs) by
registering with authorised PDO Aggregators and offering Wi-Fi services at their
premises with limited regulatory and technical overhead.
2.128 In addition to access provision, private entities can also contribute meaningfully
to last-mile backhaul extension, particularly in rural areas. Through the
BharatNet Udyami model, private entrepreneurs extend fibre connectivity from
BharatNet Gram Panchayat points to households, institutions, and commercial
premises within villages, thereby addressing last-mile gaps. These entities
receive financial incentives for deploying and maintaining Fibre-to-the-Home
connections, strengthening local connectivity while creating sustainable
livelihood opportunities. Together, these roles enable the private sector to act
as a key delivery arm for Public Wi-Fi and broadband initiatives.
1012.129 Private sector entities can also play a pivotal role in the proliferation of Public
Wi-Fi by efficiently performing the function of system integrators within the
ecosystem. System integrators serve as technical coordinators for Public Wi-Fi
projects, responsible for designing, integrating, deploying, and managing end-
to-end Wi-Fi solutions across diverse geographies and use cases. They bring
together multiple components—such as Wi-Fi access points, routers and
switches, last-mile backhaul connectivity (including fiber, wireless, or satellite),
authentication platforms (including captive portals and identity verification
mechanisms), network management systems, cybersecurity controls, and
analytics tools—into a single, functional, secure, and scalable network. Rather
than owning spectrum or directly providing retail internet services, system
integrators focus on ensuring that all components supplied by different vendors
operate seamlessly and meet defined performance, security, and service-level
requirements. The presence of system integrators in the Public Wi-Fi ecosystem
offers multiple advantages: it reduces technical and coordination complexity for
venue owners and small enterprises seeking to host Public Wi-Fi in shops,
markets, transport hubs, or other premises; enables faster and more cost-
effective deployments through standardized and interoperable solutions; and
provides a single point of technical accountability. At the same time, system
integrators can significantly assist central, state, and municipal bodies by
translating policy objectives and coverage goals into implementable network
architectures, managing multi-vendor deployments, and supporting sustainable
operations, thereby strengthening the overall effectiveness and scalability of
Public Wi-Fi initiatives.
In the above context, stakeholders’ comments are solicited on the following
questions:
Q20. What measures can be adopted to incentivise private
enterprises, commercial establishments, shop owners,
community institutions, etc., to install Public Wi-Fi
hotspots? Please provide your response in detail with
justification.
102Q21. Is there a need to strengthen the role of public or private
entities as system integrators for the deployment of Public
Wi-Fi networks? If yes, what policy or institutional support
may be required? Please provide your response in detail
with justification.
D.5 Authentication, Payment, Roaming, and Revenue streams options
2.130 This section examines the Public Wi-Fi ecosystem with other globally available
methodologies for authentication, payment, roaming, and probable revenue
streams that together determine user experience, scalability, security, and
commercial sustainability.
2.131 India’s Public Wi-Fi authentication system has been governed by DoT
instructions issued in 2009 that mandated verification through SMS-based OTPs
or physical/photo identity documents retained for audit purposes158. This
methodology prioritizes security and traceability but relies on manual, per-
session authentication and prohibits simultaneous logins with the same
credentials.
2.132 The introduction of the PM-WANI framework in December 2020 marked a
methodological shift toward light-touch regulation by enabling registration-
based deployment of Public Wi-Fi access points159. However, PM-WANI did not
fundamentally change the authentication mechanism. The dependence on SMS
OTP for first-time authentication introduces operational friction, more so in
high-density environments where cellular congestion may even delay OTP
delivery.
158 https://www.airwaybroadband.com/pdf/Wi-%20fi%20Direction%20to%20UASL-CMTS-
BASIC%2023%20Feb%2009.pdf
159 https://www.pib.gov.in/PressReleseDetail.aspx?PRID=2198211
1032.133 In contrast, globally available contemporary authentication methodologies such
as Passpoint (Hotspot 2.0) eliminate manual login through 802.1X/EAP-based
automatic provisioning, enabling seamless and secure connectivity without user
intervention160. The persistence of a legacy model therefore represents a
structural constraint on scalability, interoperability, and user experience.
2.134 The PM-WANI initiative seeks to expand affordable public internet access
through a decentralized ecosystem of Public Data Offices, aggregators, and
application providers; however, existing authentication often introduces user
friction and operational inefficiencies. Integrating the Unified Payments
Interface (UPI) into Public Wi-Fi Networks, such as PM-WANI, can provide a
unified solution for user authentication and payments by leveraging UPI’s
widely adopted, secure, and consent-driven digital payment infrastructure. A
centralized authorization, authentication, and payment gateway can interface
with Public Wi-Fi systems and UPI systems to authenticate users and obtain
explicit consent. By minimizing reliance on OTP-based captive portals and
reducing the need to store sensitive user data, the approach can enhance
security, privacy, and user experience, while improving the economic
sustainability and scalability of Public Wi-Fi Networks.
2.135 Public Wi-Fi roaming in India is currently ISP-specific, with minimal inter-
provider interoperability. Most deployments operate as isolated networks
without technical mechanisms for seamless roaming. While PM-WANI enables
registration-based hotspot deployment, it does not mandate alignment with
roaming standards. In contrast, globally available seamless roaming standards,
such as ‘OpenRoaming’, launched in May 2020 by the WBA, are increasingly
being adopted for interoperable roaming standards161.
160 https://www.wwt.com/blog/demystifying-hotspot-20-passpoint-and-openroaming-the-pros-and-cons,
https://wayfiwireless.com/hotspot-2-0-passpoint-vs-captive-portal
161 https://wballiance.com/wba-annual-industry-report-2025-shows-steep-growth-in-confidence-for-wi-fi-and-
openroaming/
1042.136 TRAI’s 2016 Consultation Note proposed a forward-looking “1-Click”
authentication and payment architecture, leveraging Aadhaar/eKYC, national
registries, and UPI integration. The methodology envisioned a layered
ecosystem comprising central registries, hotspot providers, registration app
providers, software enablers, and payment APIs (Application Programming
Interface). The proposed flow enabled one-time user registration, token-based
authentication, seamless device authorization, and integrated digital
payments162. From a design perspective, the framework anticipated many
elements now standardized globally, including federated identity, centralized
discovery, and unified payments. However, subsequent developments, such as
PM-WANI, implemented the proposed registration mechanisms but with a
limited architectural design.
2.137 From the available International best practices and comparative methodologies,
Passpoint (Hotspot 2.0) represents a mature global standard for Public Wi-Fi
authentication, enabling automatic, secure, and seamless connectivity through
enterprise-grade encryption. While captive portals have served their purpose
for years, they are rapidly becoming outdated in a world that demands
seamless, secure, and scalable connectivity. Passpoint (Hotspot 2.0) is a fast-
emerging choice for Public Wi-Fi providers to enhance user experiences,
strengthen security, and future-proof the networks163. ‘OpenRoaming’
represents an advanced framework that enables dynamic peer discovery,
seamless roaming, and tiered quality-of-service models. Its rapid global
adoption reflects industry consensus around the need for interoperable Wi-Fi
that integrates seamlessly with cellular networks164.
162 https://www.trai.gov.in/sites/default/files/2024-09/Consultation_Note_15_November_2016_1.pdf
163 https://wayfiwireless.com/hotspot-2-0-passpoint-vs-captive-portal ,
https://www.wwt.com/blog/demystifying-hotspot-20-passpoint-and-openroaming-the-pros-and-cons
164 https://wballiance.com/wba-annual-industry-report-2025-shows-steep-growth-in-confidence-for-wi-fi-and-
openroaming/
https://www.econstor.eu/bitstream/10419/205200/1/Navio-Marco-et-al.pdf
1052.138 Comparative analysis reveals that India’s Public Wi-Fi ecosystem is constrained
by legacy authentication practices, fragmented payments, and a lack of
roaming federation. India possesses a unique strategic advantage through
UPI’s mature, high-volume payment infrastructure, which can directly address
monetization and sustainability challenges. Aligning PM-WANI with
internationally available comparative methodologies and mandatory UPI
integration may modernize India’s Public Wi-Fi architecture while remaining
consistent with TRAI’s original 2016 vision.
2.139 Therefore, the next phase of evolution of India’s Public Wi-Fi policy may require
modernization and upgradation of authentication, payments, and roaming to
contemporary global standards. Such alignment would significantly enhance
user experience, support sustainable business models, and enable Public Wi-Fi
to function as a true complement to cellular broadband in achieving universal
digital access.
In the above context, stakeholders’ comments are solicited on the following
questions:
Q22. Are users experiencing challenges with the authentication
and authorization procedures for accessing Public Wi-Fi
Networks? If yes, how can authorization and authentication
processes be simplified while ensuring security and
compliance? Please provide your response in detail with
justification.
Q23. Is there a need for a centralized platform for authentication
and payment systems in the Public Wi-Fi ecosystem? If yes,
which entity is best suited for its implementation and
management? Please provide your response in detail with
justification.
Q24. What steps are required to achieve interoperability and
seamless roaming among Public Wi-Fi networks? Should
106inter-hotspot roaming be made mandatory, and if so, should
a “super-aggregator” be introduced to facilitate it? Please
provide your response in detail with justification.
Revenue stream options
2.140 In many countries, Public Wi-Fi is predominantly offered at low or no cost to
users. Indian consumers, particularly in urban and semi-urban areas, are
accustomed to relying on mobile data for outdoor connectivity due to affordable
data tariffs. A significant percentage of the urban population carries dual SIMs,
as different operators may perform better in different areas, helping reduce call
drops and improve connectivity while on the move. To meaningfully shift a
portion of this mobile data consumption to Public Wi-Fi—especially in high-
footfall public spaces—it is important that Public Wi-Fi services are offered at
affordable and competitive price points that incentivise adoption and regular
usage. Such pricing improves user uptake, familiarity, and habitual reliance on
Public Wi-Fi networks. However, this also implies that hotspot operators—
whether TSPs, ISPs, local bodies, or neutral host providers—must rely on
alternative, diversified revenue streams rather than direct user charges alone.
The following paragraphs examine the key direct and indirect revenue models
that are considered viable in the Indian context, based on insights from existing
domestic and international implementations.
2.141 International experience shows that Public Wi-Fi networks can generate direct
revenues through a mix of user payments and commercial partnerships,
depending on location and user behaviour. The key direct monetisation models
are:
● Paid access model: Users pay for Wi-Fi based on time or data usage;
suitable mainly for captive or premium locations (airports, hotels, lounges)
where willingness to pay is higher.
107● Freemium model: Limited free access is provided initially, with charges
applied for extended or higher usage; balances inclusion and revenue
generation and works well in transport hubs, campuses, and public
institutions.
● Advertisement-based model: Users receive free access in exchange for
viewing advertisements on login portals or banners. This is particularly
effective in high-footfall public spaces and can also support the
dissemination of Government information.
● Bundled Wi-Fi by TSPs: Public Wi-Fi access is bundled with mobile
subscription plans, and operators monetise indirectly through higher-value
plans and mobile traffic offload.
● Community-led Model: Initial funding to the community comes through
Corporate Social Responsibility (CSR) funds of corporations or Government
or NGOs. Subsequently, the cost of operation is shared by the community.
● Revenue-sharing arrangements: Revenues from ads, services, or
bundles are shared among hotspot providers, venue owners, backhaul
providers, and platform operators based on agreed terms.
2.142 Beyond direct user-facing revenues, Public Wi-Fi networks derive significant
indirect economic value, which strengthens long-term viability and justifies
public support. Key indirect models include:
● Mobile data offload benefits: Shifting traffic from mobile networks to
Wi-Fi reduces congestion, defers spectrum investment, improves quality of
service, and supports subscriber retention.
● Data analytics and insights: Aggregated and anonymised usage and
footfall data can be monetised by venue owners, urban authorities, and
planners for better operational and service decisions.
108● Cross-subsidisation through public funding: Grants, viability gap
funding, and performance-linked subsidies help offset costs in low-revenue
or high-cost areas, enabling inclusive and scalable Wi-Fi deployment.
● Support for Smart City and IoT services: Wi-Fi infrastructure is
leveraged for surveillance, sensors, traffic management, and utilities, with
costs met through municipal or urban development budgets.
● Enablement of digital public services: Wi-Fi supports e-governance,
tele-education, telemedicine, and digital payments, delivering efficiency
gains that justify public funding even without direct revenues.
In the above context, stakeholders’ comments are solicited on the following
question:
Q25. What monetisation models are most appropriate for rural,
urban, and high-footfall locations, respectively? Please also
suggest any additional monetisation models that may be
suitable in the Indian context. Please provide your response in
detail with justification.
Q26. Please provide any additional comments, observations, or
suggestions related to the proliferation of Public Wi-Fi in the
country, including any potential issues or considerations that
may not have been covered in the sections above. Please
provide your response in detail with justification.
109Chapter 3 - Issues for Consultation
A. Status Assessment and specific strategies for the proliferation of
Public Wi-Fi
Q1. What are the key supply-side constraints affecting Public Wi-Fi proliferation in
India? What targeted policy or regulatory measures may be required to
address these supply-side constraints? Please provide your response in detail
with justification.
Q2. What are the major demand-side constraints limiting the uptake of Public Wi-
Fi services in the country? What targeted policy or regulatory measures may
be required to address these demand-side constraints? Please provide your
response in detail with justification.
Q3. Despite the PM WANI initiative, scaling the number of public hotspots across
diverse geographies, especially in remote and underserved regions, remains
uneven. What are the key challenges in expanding both the density and
geographic spread of hotspots, and what strategies could help accelerate
more balanced, nationwide coverage? Please provide your response in detail
with justification.
Q4. What changes, if any, are required in the existing PM-WANI framework to
improve revenue certainty and long-term sustainability for PDOs/PDOAs?
Please provide your response in detail with justification.
Q5. Are there any other challenges currently faced by PDOAs/PDOs? If yes, what
changes can enhance the participation of entrepreneurs under the PM-WANI
framework? Please provide your response in detail with justification.
Q6. Are there improvements needed in the Authentication, Authorization,
Roaming, and Payment architecture of the PM-WANI Framework? Please
110share suggestions, if any. Please provide your response in detail with
justification.
Q7. In the Indian context, which of the following models would be more
appropriate for the proliferation of Public Wi-Fi?
a. A model where the Government actively ensures hotspot deployment
through direct funding and implementation support, including backhaul
provision; or
b. A model where the Government primarily ensures availability of robust
backhaul infrastructure and intervenes in hotspot deployment only in
cases of market failure.
Please provide your response in detail with justification.
Q8. Is there a need to adopt separate strategies for Public Wi-Fi proliferation in
rural and urban areas? If yes, suggestions may be provided. Please provide
your response in detail with justification.
Q9. What measures can be taken to improve the deployment and uptake of Public
Wi-Fi networks in high-footfall areas for both outdoor (such as bus stops,
roadside transit points, open public parks, markets, tourist sites), and indoor
(such as airports, railway stations, malls, public institutions)? Please provide
your response in detail with justification, separately for outdoor and indoor
scenarios.
B. Role of Government- Funding deployments
Q10. If the Government decides to provide financial support for the proliferation of
Public Wi-Fi, which funding mechanisms would be most suitable for India?
Should a uniform funding mechanism be adopted nationwide, or should
differentiated funding mechanisms be used for rural, urban, and high-footfall
areas? Please provide your response in detail with justification.
111Q11. What criteria should govern the allocation and disbursement of funds across
rural, urban, and high-footfall areas, respectively? Please provide your
response in detail with justification.
C. Role of Government- Backhaul provisioning and funding
Q12. Is the lack of adequate and reliable last-mile connectivity a critical constraint
for the proliferation of Public Wi-Fi in the country? If yes, what specific
measures may be considered by the Central Government, State Governments,
and local bodies to address the last-mile constraints? Please provide your
response in detail with justification.
Q13. Is there a need for the Government to provide funding for provisioning of last-
mile connectivity in the uncovered or underserved areas for Public Wi-Fi
networks? If yes, which funding option is best suited in the Indian context,
and what should be the criteria for rural, urban, and high footfall areas,
respectively? Please provide your response in detail with justification.
D. Facilitative role- States and local bodies
Q14. Are there any RoW challenges faced by service providers in accessing public
places or street furniture to install Public Wi-Fi hotspots? If yes, details may
be provided along with suggestions for improvements. Please provide your
response in detail with justification.
Q15. What facilitative roles can State Governments play in accelerating Public Wi-
Fi deployment across rural, urban, and high-footfall areas, respectively?
Should States consider deploying Public Wi-Fi networks at the municipal and
gram panchayat level? Please provide your response in detail with justification.
Q16. Should the State Government need to take initiatives to improve the
availability of last-mile connectivity for Public Wi-Fi networks? If yes, what
112measures can incentivise States /municipalities to undertake city- and town-
level fiberisation to ensure Public Wi-Fi network proliferation? Please provide
your response in detail with justification.
Q17. What facilitative roles can local bodies play in accelerating the deployment
and sustainable operation of Public Wi-Fi networks in rural and urban areas?
Please provide your response in detail with justification.
E. Incentivising Service Providers
Q18. What regulatory or policy incentives, schemes or programs are required to
promote active participation of TSPs and ISPs in Public Wi-Fi deployment?
Please provide your response in detail with justification.
Q19. What regulatory or fiscal incentives, schemes or programs may be required in
the provisioning of bandwidth and backhaul for Public Wi-Fi networks? Please
provide your response in detail with justification.
F. Incentivising Private entities
Q20. What measures can be adopted to incentivise private enterprises, commercial
establishments, shop owners, community institutions etc. to install public Wi-
Fi hotspots? Please provide your response in detail with justification.
Q21. Is there a need to strengthen the role of public or private entities as system
integrators for the deployment of Public Wi-Fi networks? If yes, what policy
or institutional support may be required? Please provide your response in
detail with justification.
G. Technical Architecture, Authentication, and Interoperability
113Q22. Are users facing challenges in the authorization and authentication procedures
for accessing Public Wi-Fi Networks? If yes, how can authorization and
authentication processes be simplified while ensuring security and
compliance? Please provide your response in detail with justification.
Q23. Is there a need for a centralized platform for authentication and payment
systems in the Public Wi-Fi ecosystem? If yes, which entity is best suited for
its implementation and management? Please provide your response in detail
with justification.
Q24. What steps are required to achieve interoperability and seamless roaming
among Public Wi-Fi networks? Should inter-hotspot roaming be made
mandatory, and if yes, should a “super-aggregator” need to be introduced to
facilitate it? Please provide your response in detail with justification.
H. Monetisation and Sustainability
Q25. What monetisation models are most appropriate for rural, urban, and high-
footfall locations, respectively? Please also suggest any additional
monetisation models that may be suitable in the Indian context. Please
provide your response in detail with justification.
Q26. Please provide any additional comments, observations, or suggestions related
to the proliferation of Public Wi-Fi in the country, including any potential issues
or considerations that may not have been covered in the sections above.
Please provide your response in detail with justification.
114Annexure-I
Cost Comparison: Per-GB Mobile Data vs. Wi-Fi Data (Fixed Broadband in
India)
Mobile Data – Per GB Cost (based on Operator Tariffs)
Jio ₹239 plan165 (1.5 BG, 28 days)
● 1.5 GB/day × 28 days = 42 GB
● Per GB = 239 ÷ 42 = ₹5.69
Airtel ₹299 plan166 (1GB, 28 days)
● 1 GB/day × 28 days = 28 GB
● Per GB = 299 ÷ 28 = ₹10.67
Average price: ₹8.18/GB
Wi-Fi / Fixed Broadband – Per GB Cost (Using ISP Plans)
Fixed broadband is not billed per GB, so we calculate per-GB from fair-use limits or
typical monthly usage.
JioFiber ₹899 plan167
● Speed: 100 Mbps
● Typical monthly usage assumption as per fair use limit: ~3300 GB/month
● Per GB cost = 899 ÷ 3300 = ₹0.27 per GB ≈ 27 paisa per GB
Airtel Xstream ₹999 plan168
● Speed: 100 Mbps
● Assuming same monthly usage: ~3300 GB/month
● Per GB = 999 ÷ 3300 = ₹0.30 per GB
Average price: ₹0.285/GB
165 https://www.jio.com/selfcare/plans/mobility/prepaid-plans-
list/?category=Popular%20Plans&categoryId=UG9wdWxhciBQbGFucw==&subcategory=MS41IEdCL2RheSBQbG
Fucw==
166 https://www.airtel.in/recharge-online
167 https://www.jio.com/selfcare/plans/fiber/fiber-postpaid-plans-home/
168 https://www.airtel.in/plans/broadband/999-fiber
115As per figures reported by TSPs, FTTH services have a monthly consumption per
subscriber ranging from 250 to 300 GB169
Extending the above calculations to the same, the Per GB cost of Wi-Fi based on
usage is as follows:
JioFiber ₹899 plan
● Per GB cost = 899 ÷ 250 = ₹3.56 per GB
● Per GB cost = 899 ÷ 300 = ₹2.99 per GB
Airtel Xstream ₹999 plan
● Per GB cost = 999 ÷ 250 = ₹3.99 per GB
● Per GB cost = 999 ÷ 300 = ₹3.33 per GB
Average per GB cost in terms of usage = ₹3.4 per GB
PM WANI cost calculations170
Low-end coupon (1 GB / 1 day)
● Plan: ₹6 for 1 GB (1-day coupon).
● Calculation: ₹6 ÷ 1 GB = ₹6.00 per GB.
● Note: This is a small, convenience coupon — high per-GB but short validity.
Mid pack (20 GB / 7 days)
● Plan: ₹25 for 20 GB (7-day coupon)
● Calculation: ₹25 ÷ 20 GB = ₹1.25 per GB.
Monthly pack (100 GB / 30 days)
● Plan: ₹99 for 100 GB (30-day coupon).
● Calculation: ₹99 ÷ 100 GB = ₹0.99 per GB (≈ 99 paise/GB).
169 https://www.business-standard.com/industry/news/fixed-wireless-access-users-go-past-ftth-consume-600-
gb-data-a-month-124102301203_1.html
170 https://waniwifi.in/internetplans/Index
116LIST OF ACRONYMS
AI Artificial Intelligence
ANMS Authentication and Network Management Systems
AP Access Point
API Application Programming Interface
APSFL Andhra Pradesh State FiberNet Limited
ARPA American Rescue Plan Act, USA
AR/VR Augmented Reality / Virtual Reality
B2B Business to Business
BEAD Broadband Equity Access and Deployment, USA
BcN Broadband Convergence Network, South Korea
BNU BharatNet Udyami
CAGR Compound Annual Growth Rate
CEF Connecting Europe Facility
C-DOT Centre for Development of Telematics
CPF Capital Projects Fund, USA
CSC Common Service Centres
CSR Corporate Social Responsibility
CVS Connection Voucher Scheme, UK
DBN Digital Bharat Nidhi
DBT Direct Benefit Transfer
DCI Digital Connectivity Infrastructure
DoT Department of Telecommunications
DfE Department for Education, UK
DPI Digital Public Infrastructure
DSL Digital Subscriber Line
EAFRD European Agricultural Fund for Rural Development
EAP Extensible Authentication Protocol
EIB European Investment Bank
EFSI The European Fund for Strategic Investments
e-KYC Electronic Know Your Customer
117ERDF European Regional Development Fund
ESI European Structural and Investment Fund
EU European Union
FCC Federal Communications Commission, USA
FNO Fixed Network Operators
FTTB Fiber to the Building
FTTH Fiber to the Home
FWA Fixed Wireless Access
GB Giga Bytes
GBVS Gigabit Broadband Voucher Scheme, UK
GCC Global Capability Centre
GDP Gross Domestic Product
GDPR General Data Protection Regulation, EU
GFGNL Gujarat Fiber Grid Network Limited
GIS Geographic Information System
GISL Gujarat ISP Services Ltd
GMDA Gurugram Metropolitan Development Authority
GST Goods and Services Tax
GVA Gross Value Added
GVMC Greater Visakhapatnam Municipal Corporation
HFC Hybrid Fiber-Coaxial
HTTPS Hypertext Transfer Protocol Secure
IBS In-Building Solutions
ICT Information and Communication Technology
IEEE Institute of Electrical and Electronics Engineers
IIJA Infrastructure Investment and Jobs Act, USA
IoT Internet Of Things
IP Infrastructure Provider
ISP Internet Service Provider
IT Information Technology
IT-BPM Information Technology and Business Process Management
118ITeS Information Technology Enabled Services
ITU-R International Telecommunication Union - Radiocommunication Sector
JAM Jan Dhan-Aadhaar-Mobile
KFi Kerala Free Internet
KFON Kerala Fibre Optic Network
LFFN Local Full Fiber Networks, UK
LSA Licensed Service Area
MBBL Model Building Bye-Laws
MFA Multi-Factor Authentication
MLO Multi-Link Operation
MMP Middle Mile Program, USA
MSIT Ministry of Science and ICT - South Korea
MSME Micro, Small, and Medium Enterprises
MU-MIMO Multi-User Multiple Input Multiple Output
NBC National Building Code
NBM National Broadband Mission
NHS National Health Service, UK
NIT National Institute of Technology
NOFA National Optical fibre Agency
NDCP National Digital Communications Policy
NTIA National Telecommunications & Information Administration, USA
OFC Optical Fibre Cable
OFCA Office of the Communications Authority, Hong Kong
OFDM Orthogonal Frequency Division Multiple
OFDMA Orthogonal Frequency Division Multiple Access
ONDC Open Network for Digital Commerce
OTP One-Time Password
PDO Public Data Office
PDOA Public Data Office Aggregators
PM-WANI Prime Minister’s Wi-Fi Access Network Interface
PON Passive Optical Network
119PPC Public–Private Collaboration
PPP Public-Private Partnership
PSU Public Sector Unit
PWaaS Public Wi-Fi as a Service
QAM Quadrature Amplitude Modulation
QoS Quality of Service
RDOF Rural Digital Opportunity Fund, USA
RF Radio Frequency
RFP Request for proposal
RoW Right of Way
SASCI Special Assistance to States for Capital Investment
SDG Sustainable Development Goals
SOFA State Optical Fiber Agency
SSID Service Set Identifier
TBCP Tribal Broadband Connectivity Program, USA
TfL Transport for London
TRAI Telecom Regulatory Authority of India
TSP Telcom Service Provider
UBF Urban Broadband Fund, UK
UK United Kingdom
UPI Unified Payments Interface
USD United States Dollar
USDA United States Department of Agriculture
UT Union Territory
VHCN very high-capacity network
VLE Village Level Entrepreneur
WEP Wired Equivalent Privacy
Wi-Fi Wireless Fidelity
WaaS Wi-Fi as a Service
WLAN Wireless Local Area Network
WMM Wi-Fi Multimedia
120WPA-3 Wi-Fi Protected Access
XR eXtended Reality
121