**Executive Summary**
This report outlines the Indian government's comprehensive strategies and institutional frameworks to combat cybercrime, primarily through the Indian Cyber Crime Coordination Centre (I4C). It details legislative support, reporting mechanisms like the National Cyber Crime Reporting Portal (NCRP), and a new Standard Operating Procedure (SOP) issued on January 2, 2026. The document highlights successful financial recovery efforts and extensive awareness campaigns scheduled through 2025 and 2026 to protect citizens from emerging digital threats.
**Key Points / Main Content**
**Institutional and Legal Framework**
* **Indian Cyber Crime Coordination Centre (I4C):** Established by the Ministry of Home Affairs to manage cybercrime in a coordinated and comprehensive manner.
* **Legislative Authority:** Cybercrime is addressed through the Information Technology Act 2000, Bhartiya Nyaya Sanhita 2023, and the POCSO Act 2012.
* **Jurisdiction:** 'Police' and 'Public Order' are State subjects; States/UTs are primarily responsible for investigation and prosecution, while the Central Government provides financial assistance and advisories.
**Reporting and Management Systems**
* **NCRP (cybercrime.gov.in):** A portal for the public to report all cybercrimes, with a focus on crimes against women and children.
* **CFCFRMS:** The Citizen Financial Cyber Fraud Reporting and Management System, launched in 2021, allows for immediate reporting of financial fraud.
* **Financial Impact:** As of January 31, 2026, the CFCFRMS has saved over Rs. 8,690 Crore across more than 24.65 lakh complaints.
* **Helpline 1930:** A toll-free number operationalized for immediate assistance in lodging cyber complaints.
* **Standard Operating Procedure (SOP):** Issued on January 2, 2026, providing a uniform, victim-centric framework for complaint handling and LEA coordination.
**Awareness and Outreach Initiatives**
* **Digital Arrest Awareness:** Specific focus on "Digital Arrest" scams through PM’s "Mann Ki Baat" (October 2024) and specialized Aakashvani programs.
* **Caller Tune Campaign:** Launched December 19, 2024, in collaboration with the Department of Telecommunications, using 12 languages to educate on scams like fake loan apps and investment fraud.
* **Mass Media Outreach:** Use of social media (@CyberDost), Delhi Metro announcements, celebrity endorsements, and publicity during major events like Kumbh Mela 2025 and Suraj Kund Mela 2025.
* **Educational Content:** Publishing handbooks for adolescents and students and running a 52-week "Cyber-Alert" show on DD News starting July 19, 2025.
**Statistical Trends (2021–2023)**
* **National Increase:** Total registered cybercrime cases in India rose from 52,974 in 2021 to 86,420 in 2023.
* **High-Volume States:** Karnataka (21,889 cases), Telangana (18,236 cases), and Uttar Pradesh (10,794 cases) reported the highest numbers in 2023.
**Impact Analysis**
**General Public (Citizens)**
**Impact:** Affected by various cyber threats including digital arrests, financial fraud, and malware; benefit from enhanced reporting tools and awareness.
**Action Required:** Utilize the 1930 helpline or the NCRP portal to report incidents; follow guidance from the "CyberDost" social media accounts.
**State/UT Law Enforcement Agencies (LEAs)**
**Impact:** Responsible for the conversion of portal complaints into FIRs, investigation, and prosecution of cases.
**Action Required:** Implement the uniform SOP issued on January 2, 2026, and utilize Central Government financial assistance for capacity building.
**Telecom Service Providers (TSPs)**
**Impact:** Serve as a medium for disseminating awareness and warnings to the subscriber base.
**Action Required:** Broadcast awareness caller tunes in English, Hindi, and 10 regional languages covering various cybercrime modus operandi.
**Ministry of Home Affairs (I4C)**
**Impact:** Acts as the central coordinating body for national cyber security initiatives and financial fraud management.
**Action Required:** Maintain the NCRP and CFCFRMS platforms and continue national-level awareness campaigns across multiple media channels.
Key Entities Referenced
Indian Cyber Crime Coordination Centre (I4C): A specialized office under the Ministry of Home Affairs established to coordinate and manage all types of cyber crime responses across India.
National Cyber Crime Reporting Portal (NCRP): A centralized digital platform that allows the public to report cyber crimes, facilitating subsequent legal action by Law Enforcement Agencies.
Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS): An initiative under I4C for real-time reporting and prevention of financial cyber frauds to stop the siphoning of funds.
Information Technology Act, 2000: The primary legislation providing the legal framework and provisions to address cyber crime within the country.
Ministry of Home Affairs: The nodal central ministry responsible for establishing cyber crime coordination mechanisms and providing financial assistance for state-level capacity building.
Ministry of Home Affairs
CYBER AWARENESS
Posted On: 17 MAR 2026 5:26PM by PIB Delhi
The National Crime Records Bureau (NCRB) compiles and publishes the statistical data on crimes in its
publication “Crime in India”. The latest published report is for the year 2023. As per the data published by
the NCRB, State/UT wise details of cases registered under cyber crimes (involving communication
devices as medium/target) during the period from 2021 to 2023 are at the Annexure.
‘Police’ and ‘Public Order’ are State subjects as per the Seventh Schedule of the Constitution of India. The
States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes
including cyber crime through their Law Enforcement Agencies (LEAs). The Central Government
supplements the initiatives of the States/UTs through advisories and financial assistance under various
schemes for capacity building of their LEAs.
Sufficient provisions are available under the Information Technology Act, 2000, the Bhartiya Nyaya
Sanhita, 2023 and Protection of Children from Sexual Offences Act, 2012 (POCSO Act) to deal with
cyber crime in the country.
To strengthen the mechanism to deal with cyber crimes in a comprehensive and coordinated manner, the
Central Government has taken steps which, inter-alia, include the following:
The Ministry of Home Affairs has set up the ‘Indian Cyber Crime Coordination Centre’ (I4C)as an
attached office to deal with all types of cyber crimes in the country, in a coordinated and
comprehensive manner.
The ‘National Cyber Crime Reporting Portal’ (NCRP) (https://cybercrime.gov.in) has been launched,
as a part of the I4C, to enable public to report incidents pertaining to all types of cyber crimes, with
special focus on cyber crimes against women and children. Cyber crime incidents reported on
National Cyber Crime Reporting Portal, their conversion into FIRs and subsequent action i.e. filing of
chargesheets, arrest and resolution of complaints, thereon are handled by the State/UT Law
Enforcement Agencies concerned as per the provisions of the law.
The ‘Citizen Financial Cyber Fraud Reporting and Management System’ (CFCFRMS), under I4C, has
been launched in year 2021 for immediate reporting of financial frauds and to stop siphoning off
funds by the fraudsters. As per CFCFRMS operated by I4C, till 31.01.2026, financial amount of more
than Rs. 8,690 Crore has been saved in more than 24.65 lakh complaints. A toll-free Helpline number
‘1930’ has been operationalized to get assistance in lodging online cyber complaints.A comprehensive Standard Operating Procedure (SOP) has been issued by the Central Government on
2nd January 2026. It provides a uniform, victim-centric framework for handling complaints through
the National Cybercrime Reporting Portal (NCRP) and Citizen Financial Cyber Fraud Reporting and
Management System (CFCFRMS). The Standard Operating Procedure (SOP) for NCRP-CFCFRMS
outlines a dedicated Coordination Mechanism to enhance collaboration, particularly with States and
Union Territories, whose police agencies are integral stakeholders in the system.
The Central Government has taken various initiatives to create cyber crime awareness which, inter-alia,
include:-
The Hon'ble Prime Minister spoke about digital arrests during the episode "Mann Ki Baat" on 27.10.2024
and apprised the citizens of India.
A special programme was organized by Aakashvani, New Delhi on Digital Arrest on 28.10.2024.
Caller Tune Campaign: I4C is collaboration with the Department of Telecommunications (DoT) has
launched a caller tune campaign with effect from 19.12.2024 for raising awareness about cybercrime and
promoting the Cybercrime Helpline Number 1930 & NCRP portal.
The caller tunes were also being broadcast in English, Hindi and 10 regional languages by Telecom
Service Providers (TSPs). Six versions of caller tunes were played which cover various modus-operandi,
namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.
The Central Government has launched a comprehensive awareness programme on digital arrest scams
which, inter-alia, include; newspaper advertisement, announcement in Delhi Metros, use of social media
influencers to create special posts, campaign through Prasar Bharti and electronic media, special
programme on Aakashvani.
In partnership with DD News, I4C conducted a cybercrime awareness campaign running through Weekly
Show Cyber-Alert starting from 19th July 2025 for 52 Weeks.
To further spread awareness on cyber crime, the Central Government has taken steps which, inter-alia,
include; dissemination of messages through SMS, I4C social media account i.e. X (formerly Twitter)
(@CyberDost), Facebook(CyberDostI4C),
Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign,
School Campaign, advertisement in cinema halls, celebrity endorsement, IPL campaign, campaign during
Kumbh Mela 2025 & Suraj Kund Mela 2025, engaged MyGov for publicity in multiple mediums,
organizing Cyber Safety and Security Awareness weeks in association with States/UTs, publishing of
Handbook for Adolescents/Students, digital displays on railway stations and airports across, etc.
ANNEXURE
State/UT-wise Cases Registered under Cyber Crimes during 2021-2023
SL State/UT 2021 2022 20231 Andhra Pradesh 1875 2341 2341
2 Arunachal Pradesh 47 14 24
3 Assam 4846 1733 909
4 Bihar 1413 1621 4450
5 Chhattisgarh 352 439 473
6 Goa 36 90 86
7 Gujarat 1536 1417 1995
8 Haryana 622 681 751
9 Himachal Pradesh 70 77 127
10 Jharkhand 953 967 1079
11 Karnataka 8136 12556 21889
12 Kerala 626 773 3295
13 Madhya Pradesh 589 826 685
14 Maharashtra 5562 8249 8103
15 Manipur 67 18 3
16 Meghalaya 107 75 64
17 Mizoram 30 1 31
18 Nagaland 8 4 2
19 Odisha 2037 1983 2348
20 Punjab 551 697 511
21 Rajasthan 1504 1833 2435
22 Sikkim 0 26 1223 Tamil Nadu 1076 2082 4121
24 Telangana 10303 15297 18236
25 Tripura 24 30 36
26 Uttar Pradesh 8829 10117 10794
27 Uttarakhand 718 559 494
28 West Bengal 513 401 309
TOTAL STATE(S) 52430 64907 85603
29 A&N Islands 8 28 47
30 Chandigarh 15 27 23
31 D&N Haveli and Daman & Diu 5 5 6
32 Delhi 356 685 407
33 Jammu & Kashmir 154 173 185
34 Ladakh 5 3 1
35 Lakshadweep 1 1 1
36 Puducherry 0 64 147
TOTAL UT(S) 544 986 817
TOTAL (ALL INDIA) 52974 65893 86420
Source: ‘Crime in India’ published by NCRB.
This was stated by the Minister of State in the Ministry of Home Affairs Shri Bandi Sanjay Kumar in a
written reply to a question in the Lok Sabha.
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RK/PR/PS
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