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TELECOM' GULATORY AUTH " RITY OF INDIA
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1Ic1 1c?)I/Government of India TRAI
F.No. D-11/(1)/2025-BBPA Dated: 27th May 2025
DIRECTION
Subject: Direction under section 13, read with sub-clauses (i) of clause (b) of sub-section
(1) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) on
submission of Internet Subscription data! report(s) in the specified format
F. No. D-11/(1)!2025-BBPA- Whereas the Telecom Regulatory Authority of India (hereinafter
referred to as the "Authority"), established under sub-section (1) of section 3 of the Telecom
Regulatory Authority of India Act, 1997 (24 of 1997) (hereinafter referred to as the "TRAI
Act"), has been entrusted with discharge of certain functions, inter alia, to regulate the
telecommunication services; ensure technical compatibility and effective interconnection
between different service providers; lay down standards of quality of service to be provided by
service providers and conduct the periodical survey of such services provided by the service
providers so as to protect interest of the consumers of telecommunication service;
2. And whereas in accordance with the provisions contained in section 11 (1)(b)(i) of the
TRAI Act, the Authority monitors the performance of the Telecom Service Providers by calling
reports pertaining to internet subscription data from the Licensees on a regular basis, via an
online PMR portal (www.pmr.trai.gov.in);
3. And whereas condition 9 of Chapter I of License Agreement for Unified License
provides that the Licensee shall furnish to the Licensor/TRAI, on demand in the manner and
as per specified timelines such documents, accounts, estimates, returns, reports or other
information in accordance with the rules! orders as may be prescribed or as directed from time
to time and the Licensee shall also submit information to TRAI as per any order or direction or
regulation issued from time to time under the provisions of TRAI Act, 1997 as amended from
time to time and the said condition reads as under:-
"9. Requirement to furnish information:
, ( iucigi ii), 4k1 TR, 9 1Q4)-110029
World Trade Center, Tower-F, (4th to 7th Floors), Nauroji Nagar, New DelhI- 110029
Tel. : 011-20907752 / www.tral.gov.ln9.1 The Licensee shall furnish to the Licensor TRAJ, on demand in the manner and as per
specified timelines such documents, accounts, estimates, returns, reports or other information
in accordance with the rules/ orders as may be prescribed or as directedfrom time to time. The
Licensee shall also submit information to TRAI as per any order or direction or regulation
issued from time to time under the provisions of TRAI Act, 1997 as amended from time to
time.
",
4. And whereas the Authority, vide letter nos. RP-2/15(3)/2023-BBPA dated 28.03.2024, RP-
2/15(3)/2023-BBPA dated 27.11.2024 and RP-2/15(3)/2023-BBPA dated 02.01.2025,
requested M/s Bharti Airtel Ltd., to report Fixed Wireless Access-5G (FWA-5G) broadband
subscription data under 'Wireless' category of the prescribed report format, on the online PMR
portal;
5. And whereas it has come to the notice of the Authority that MIs Bharti Airtel Ltd. has
either not submitted the internet subscription data or has not provided the internet subscription
data as instructed, since November 2024;
6. Now, therefore, the Authority, in the exercise of the powers conferred upon it under
section 13, read with sub-clause (i) of clause (b) of sub-section (1) of section 11 of the Telecom
Regulatory Authority of India Act, 1997 (24 of 1997) hereby directs M/s BhartiAirtel Ltd. to:
i) submit the Fixed Wireless Access-5G (FWA-5G) Internet/Broadband subscription data under
the 'Wireless' category in the prescribed report format immediately;
ii) submit the Monthly Internet subscription report in the prescribed format on the online PMR
portal (www.pmr.trai.gov.in);
7. This direction shall come into force immediately.
-Th(
(Abdul- K-ayu,m )
Advisor (BB&PA)
To
M/s Bharti Airtel Ltd.
Plot No. 16, Udyog Vihar,
Phase-TV, Gurugram 122015, India
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