In exercise of the powers conferred by section 36, read with subclause v of clause b of sub section

ररररििििजजजज(cid:4)(cid:4)(cid:4)(cid:4)(cid:5)(cid:5)(cid:5)(cid:5)ीीीी सससस..ंं..ंं डडडडीीीी....एएएएलललल....---- 33333333000000004444////99999999 REGD. NO. D. L.-33004/99 सी.जी.-डी.एल.-अ.-07012020-215206 xxxGIDHxxx CG-DL-E-07012020-215206 xxxGIDExxx अअअअससससााााधधधधााााररररणणणण EXTRAORDINARY भाग III—ख(cid:2)ड 4 PART III—Section 4 (cid:1)(cid:1)(cid:1)(cid:1)ााााििििधधधधककककाााारररर सससस ेे ेे(cid:1)(cid:1)(cid:1)(cid:1)ककककााााििििशशशशतततत PUBLISHED BY AUTHORITY सससस..ंं..ंं 03] ननननईईईई (cid:1)(cid:1)(cid:1)(cid:1)दददद(cid:3)(cid:3)(cid:3)(cid:3)ललललीीीी,,,, बबबबुधुधुधुधववववाााारररर,,,, जजजजननननववववररररीीीी 1111,,,, 2222000022220000////पपपपौौौौषषषष 11111111,,,, 1111999944441111 No. 03] NEW DELHI, WEDNESDAY, JANUARY 1, 2020/ PAUSHA 11, 1941 HHHHkkkkkkkkjjjjrrrrhhhh;;;; nnnnwjwjwjwjllllaappaappkkkkjjjj ffffooooffffuuuu;;;;kkkkeeeedddd iiiizkzkzkzkffff////kkkkddddjjjj....kkkk vvvvffff////kkkkllllwwppwwppuuuukkkk ubZ fnYyh] 1 tuojh] 2020 QQQQkkkk---- llllaa--aa-- 22221111&&&&4444@@@@2222000011118888&&&& cccchhhh,,,,aaMMaaMMllllhhhh,,,,llll----&&&&&&&& dsanz ljdkj] lapkj ,oa lwpuk izkS|ksfxdh ea=ky; ¼nwjlapkj foHkkx½] dh vf/klwpuk la[;k 39 ds lkFk ifBr Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k vf/kfu;e] 1997 ¼1997 dk 24½ dh /kkjk 11 dh mi&/kkjk ¼1½ ds [kaM ¼ch½ ds mi[kaM ¼v½ ds lkFk ifBr /kkjk 36 }kjk iznÙk 'kfDr;ksa dk iz;ksx djrs gq,]& ¼,½ tks mDr vf/kfu;e dh /kkjk 11 dh mi&/kkjk ¼1½ ds [kaM ¼Mh½ vkSj /kkjk 2 dh mi&/kkjk ¼1½ ds [kaM ¼ds½ ds ijarqd ds rgr dsUnhz; ljdkj dks iznÙk 'kfDr;ksa dk iz;ksx djrs gq, tkjh dh xbZ] vkSj ¼ch½ fnukad 9 tuojh] 2004 dks Hkkjr ds jkti=] vlk/kkj.k Hkkx II] [kaM 3 esa izdkf'kr vf/klwpuk la[;k dk-vk- 44 ¼bZ½ vkSj 45 ¼bZ½ ds rgr & Hkkjrh; nwjlapkj fofu;ked vf/kfu;e] nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Mªslscy iz.kkfy;ka½ fofu;e] 2017 ¼o”kZ 2017 dk 2½ dks la’kksf/kr djus ds fy, ,rn~}kjk fuEuor fofu;e rS;kj djrk gS] uker%& nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.kÙkok ds ekud rFkk miHkksDrk laj{k.k ¼,Mªslscy iz.kkfy;ka½ ¼rhljk la’kks/ku½ fofu;e] 2020 ¼o”kZ 2020 dk 2½ 1111---- llllaaffaaff{{{{kkkkIIIIrrrr uuuukkkkeeee]]]] ffffooooLLLLrrrrkkkkjjjj vvvvkkkkSSjjSSjj iiiizkzkzkzkjjjjaaHHaaHHkkkk.— ¼d½ bu fofu;eksa dks nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Mªslscy iz.kkfy;ka½ ¼rhljk la’kks/ku½ fofu;e] 2020 ¼o”kZ 2020 dk 2½ dgk tk,xkA 06 GI/2020 (1)2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] ¼[k½ ;g fofu;e laiw.kZ Hkkjr esa ykxw gksaxsA ¼x½ os fnukad 01 ekpZ] 2020 ls ykxw gksaxsA 2222---- nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Mªslscy iz.kkfy;ka½ fofu;e] 2017 ¼ftls blds i’pkr~ ewy fofu;e dgk tk,xk½ ds fofu;e 2 esa &&&&&&&& ¼d½ [kaM ¼xx½ ds i’pkr~] fuEuor [kaM dks var%LFkkfir fd;k tk,xk] uker%& **¼xxd½ **nh?kZdkfyd lClfØI’ku** dk vfHkizk; Ng ekg vFkok vf/kd dh vof/k ds fy, ,d lClfØI’ku] ftlds fy, lClØkbcj }kjk vfxze Hkqxrku fd;k x;k gks]** ¼[k½ [kaM ¼³³½ ds i’pkr~] fuEuor [kaM dks var%LFkkfir fd;k tk,xk] uker%& **¼³³d½ ** eYVh Vhoh gkse** dk vfHkizk; ,d ,slk ?kj gS tgka ,d gh O;fDr ds uke ij ,d ls vf/kd Vsyhfotu dusD’ku vFkok lsV VkWi ckWDl gksa(** 3333---- ewy fofu;eksa ds fofu;e 10 esa] izFke ijarqd esa **mUuhl #i;s** ‘kCnksa dks **ckjg #i;s** ‘kCn ls izfrLFkkfir fd;k tk,xk( 4444---- ewy fofu;eksa ds fofu;e 38 esa] mi&fofu;e ¼1½ vkSj blds ijarqd ds LFkku ij] fuEuor mi&fofu;e dks izfrLFkkfir fd;k tk,xk] uker%& **¼1½ Vsyhfotu pSuyksa dk izR;sd forjd ds fy, ;g vfuok;Z gksxk fd og vius IysVQkeZ ij miyC/k lHkha Vsyhfotu pSuyksa dks bl izdkj ls bysfDVªkfud izksxzke xkbZM esa iznf'kZr djsxk fd fdlh tkWuj ds ,d Hkk”kk ds lHkh Vsyhfotu pSuyksa dks ,d lkFk yxkrkj n’kkZ;k tk, vkSj ,d Vsyhfotu pSuy dsoy ,d LFkku ij gh iznf’kZr fd;k tk,A** 5555---- ewy fofu;eksa dh vuqlwph I dh en la[;k 6 esa mi&en ¼x½ ds i’pkr~] fuEuor mi&en dks var%LFkkfir fd;k tk,xk] uker%& ** ¼?k½ nh?kZdkfyd lClfØI’ku] ;fn dksbZ gks rks ¼³½ eYVh Vhoh gkse ds ekeys esa Vsyhfotu dusD’kuksa dh la[;kA** 6666---- ewy fofu;eksa dh vuqlwph I dh en la[;k 7 esa &&&&&&&& ¼d½ **usVodZ {kerk ‘kqYd** ‘kCnksa** ls iwoZ **{ks=&okj** ‘kCnksa dks var%LFkkfir fd;k tk,xk( ¼[k½ mi&en ¼d½ esa] **100** la[;k ds LFkku ij **200** la[;k dks izfrLFkkfir fd;k tk,xk( ¼x½ mi&en ¼[k½ ds LFkku ij] fuEuor mi en dks izfrLFkkfir fd;k tk,xk] uker%& **¼[k½ 200 ls vf/kd pSuyksa ds fy,(** ¼?k½ mi&en ¼[k½ ds i’pkr~] fuEuor mi&en dks var%LFkkfir fd;k tk,xk] uker%& **¼x½ eYVh Vhoh gkse ds ekeys esa izFke Vsyhfotu dusD’ku ds vykok izR;sd vfrfjDr Vhoh dusD’ku ds fy,A** 7777---- ewy fofu;eksa dh vuqlwph II ds en 2 ds LFkku ij fuEuor en dks izfrLFkkfir fd;k tk,xk] uker%& ********2222---- iiiizzffzzffrrrreeeekkkkgggg]]]] {{{{kkkks=s=s=s=&&&&ooookkkkjjjj uuuussVVssVVooooddddZZ ZZ {{{{kkkkeeeerrrrkkkk ‘‘‘‘kkkkqqYYqqYYdddd ddddkkkk CCCC;;;;kkkksjsjsjsjkkkk]]]]%%%% ¼d½ fdlh lClØkbcj }kjk 200 ,lMh pSuyksa ds fy, lank; ;ksX;( ¼[k½ fdlh lClØkbcj }kjk 200 pSuyksa ls vf/kd ds fy, lank; ;ksX;(** ,l- ds- xqIrk] Lkfpo] Hkknwfoizk [foKkiu&III@4@vlk-@389@19] uksV 1 & ewy fofu;eksa dks fnukad 03 ekpZ] 2017 dkss Hkkjr ds jkti=] vlk/kkj.k] Hkkx III [kaM 4 esa vf/klwpuk la[;k 21&5@2016& ch,aMlh,l ds ek/;e ls izdkf'kr fd;k x;k FkkA uksV 2 & ewy fofu;eksa dks fnukad 28 fnlEcj] 2018 ¼o”kZ 2018 dk 11½ dh vf/klwpuk la[;k 21&4@2018&ch,aMlh,l ds ek/;e ls la’kksf/kr fd;k x;k FkkA¹भाग IIIµख(cid:2) ड 4º भारत का राजप(cid:12) : असाधारण 3 uksV 3 & ewy fofu;eksa dks fnukad 09 vDrwcj] 2019 ¼o”kZ 2019 dk 6½ dh vf/klwpuk la[;k 12&37@2019&ch,aMlh,l ds ek/;e ls vkxs la’kksf/kr fd;k x;k FkkA uksV 4 & O;k[;kRed Kkiu nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Mslª scy iz.kkfy;ka½ ¼rhljk la’kks/ku½ fofu;e] 2020 ¼o”kZ 2020 dk 2½ ds mn~ns’;ksa vkSj dkj.kksa dh O;k[;k djrk gSA OOOO;;;;kkkk[[[[;;;;kkkkRRRReeeedddd KKKKkkkkiiiiuuuu 1. Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k us fnukad 03 ekpZ] 2017 dks izlkj.k vkSj dscy lsokvksa ds fy, u, fofu;ked <k+aps dks vf/klwfpr fd;kA u;k <+kapk fnukad 29 fnlEcj] 2018 dks izHkkoh gqvkA rFkkfi] lClØkbcjksa dks vius fodYi dks viukus ds fy, i;kZIr le; nsus ds fy,] izkf/kdj.k us fnukad 31 tuojh] 2019 rd dk le; miyC/k djk;kA u, <+kaps esa fuEuor fofu;e rFkk iz’kqYd vkns’k lfEefyr gSa%& ¼d½ nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a ¼vkBoka½ ¼,Mªslscy iz.kkfy;ka½ iz’kqYd vkns’k] 2017 ¼iz’kqYd vkns’k] 2017½ ¼[k½ nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a varlZa;kstu ¼,Mªslscy iz.kkfy;ka½ fofu;e] 2017 ¼varlZa;kstu fofu;e] 2017½ ¼x½ nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a] lsok dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Mslª scy iz.kkfy;ka½ fofu;e] 2017 ¼lsok dh xq.koÙkk fofu;e] 2017½ 2. u, fofu;ked <+kaps dks dk;kZfUor djus ds nkSjku fofHkUu fgr/kkjdksa }kjk mBkbZ xbZ fparkvksa dk lek/kku djus ds fy, Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k us fnukad 16 vxLr] 2019 dks **izlkj.k vkSj dscy lsokvksa ds fy, iz’kqYd laca/kh eqÌksa** rFkk fnukad 29 flrEcj] 2019 dks varlZa;kstu fofu;e] 2017 ls lacaf/kr eqÌksa ij ,d ijke’kZ i= tkjh fd;kA mi;qZDr ijke’kZ izfØ;k ds i’pkr~ iz’kqYd vkns’k] 2017 esa dqN la’kks/ku fd, x, gSaA bu la’kks/kukas ds ifj.kkeLo:i lsok dh xq.koÙkk fofu;e] 2017 esa lacaf/kr la’kks/kuksa dks vfuok;Z cuk fn;k FkkA rnuqlkj] lsok dh xq.koÙkk fofu;e] 2017 esa la’kks/ku fd;k x;k gSA bu la’kks/kuks dks fd, tkus ds ihNs foLr`r vkSfpR; dks nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a ¼vkBoka½ ¼,Mªslscy iz.kkfy;ka½ iz’kqYd ¼nwljk la’kks/ku½ vkns’k] 2020 vkSj nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a varlZa;kstu ¼,Mªslscy iz.kkfy;ka½ ¼nwljk la’kks/ku½ fofu;e] 2020 ds lkFk layXu lacaf/kr O;k[;kRed Kkiu esa fn;k x;k gSA TELECOM REGULATORY AUTHORITY OF INDIA NOTIFICATION New Delhi, the 1st January 2020 F. No.21-4/2018-B&CS. — In exercise of the powers conferred by section 36, read with sub-clause (v) of clause (b) of sub-section (1) of section 11, of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997), read with notification of the Central Government, in the Ministry of Communication and Information Technology (Department of Telecommunications), No.39, — (a) issued, in exercise of the powers conferred upon the Central Government under clause (d) of sub-section (1) of section 11 and proviso to clause (k) of sub section (1) of section 2 of the said Act, and (b) published under notification No. S.O.44 (E) and 45 (E) dated the 9th January, 2004 in the Gazette of India, Extraordinary, Part II, Section 3,...... the Telecom Regulatory Authority of India hereby makes the following regulations to further amend the Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017 (2 of 2017), namely: - THE TELECOMMUNICATION (BROADCASTING AND CABLE) SERVICES STANDARDS OF QUALITY OF SERVICE AND CONSUMER PROTECTION (ADDRESSABLE SYSTEMS) (THIRD AMENDMENT) REGULATIONS, 2020 (No. 2 of 2020) 1. Short title, extent and commencement.— (1) These regulations may be called the Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) (Third Amendment) Regulations, 2020 (2 of 2020).4 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] (2) These Regulations shall apply throughout the territory of India. (3) They shall come into force from 1st March 2020. 2. In regulation 2 of the Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017, (hereinafter referred to as the principal Regulations)— (a) after clause (cc), the following clause shall be inserted, namely: - “(cca) “long term subscription” means a subscription for a duration of six months or more, for which an advance payment has been made by the subscriber;” (b) after clause (ee), the following clause shall be inserted, namely: - “(eea) “multi TV home” means a household having more than one TV connection or set top box in the name of one person;” 3. In regulation 10 of the principal Regulations in the first proviso, for the words “rupees nineteen”, the words “rupees twelve” shall be substituted. 4. In regulation 38 of the principal Regulations, for sub-regulation (1) and provisos thereto, the following sub- regulation shall be substituted, namely: - “(1) It shall be mandatory for the distributor of television channels to display all the television channels available on its platform in the electronic programme guide, in such a manner that all the television channels of a particular language in a genre are displayed together consecutively and one television channel shall appear at one place only.” 5. In item 6 of Schedule I to the principal Regulations, after sub-item (c), the following sub-items shall be inserted, namely:— “(d) long term subscription, if any (e) number of TV connections in case of multi TV home.” 6. In item 7 of Schedule I to the principal Regulations— (a) before the words “Network capacity fee”, the words “Region-wise” shall be inserted; (b) in sub-item (a), for the number “100”, the number “200” shall be substituted; (c) for sub-item (b), the following sub-item shall be substituted, namely: - “(b) for more than 200 channels”; (d) after sub-item (b), the following sub-item shall be inserted, namely: - “(c) for each additional TV connection beyond first TV connection in case of multi TV home.” 7. In item 2 of Schedule II to the principal Regulations, following item shall be substituted, namely: - “2. Details of region-wise network capacity fee, per month (a) payable by a subscriber for 200 SD channels (b) payable by a subscriber for more than 200 channels” S. K. GUPTA, Secy., TRAI [ADVT.&III@4@Exty. 389@19] Note 1: The principal Regulations were published vide notification No. 21-5/2016- B&CS dated the 3rd March 2017 Note 2: The principal Regulations were amended vide notification No. 21-4/2018-B&CS dated 28th December 2018 (11 of 2018) Note 3: The principal Regulations were further amended vide notification No. 12-37/2019-B&CS dated 9th October 2019 (6 of 2019)¹भाग IIIµख(cid:2) ड 4º भारत का राजप(cid:12) : असाधारण 5 Note 4: The Explanatory Memorandum explains the objects and reasons of the Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) (Third Amendment) Regulations, 2020 (2 of 2020) Explanatory Memorandum 1. TRAI, on 3rd March 2017, notified the new regulatory framework (or the new framework) for Broadcasting and Cable services. The new framework came into effect on 29th December 2018. However, to provide enough time to subscribers for exercising their options, the Authority provided time up to 31st January 2019. The new framework comprises of the following regulations and Tariff Order: - (a) The Telecommunication (Broadcasting and Cable) Services (Eighth) (Addressable Systems) Tariff Order, 2017 (Tariff Order, 2017) (b) The Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations, 2017(Interconnection Regulations, 2017) (c) The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017(QoS Regulations, 2017) 2. In order to address the concerns brought forward by various stakeholders during implementation of new regulatory framework, TRAI issued the consultation paper on “Tariff related issues for Broadcasting and Cable services” on 16th August 2019, and Consultation Paper on “Issues related to Interconnection Regulation, 2017” on 29th September 2019. Subsequent to above consultation processes some amendments have been carried out in the Tariff Order, 2017 and the Interconnection Regulations, 2017. These amendments have necessitated corresponding amendments in the QoS Regulations, 2017. Accordingly, QoS Regulations, 2017 have been amended. Detailed justification for carrying out these amendments have been given in the respective Explanatory Memorandums annexed to the Telecommunication (Broadcasting and Cable) Services (Eighth) (Addressable Systems) Tariff (Second Amendment) Order, 2020 and the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) (Second Amendment) Regulations, 2020. Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064 and Published by the Controller of Publications, Delhi-110054.