**Executive Summary:**
The Ministry of Home Affairs addressed cybercrime awareness and prevention in response to increasing cyber incidents. While States/UTs are primarily responsible for handling cybercrimes, the Central Government supports their efforts through various initiatives. These initiatives include establishing coordination centers, reporting portals, financial fraud management systems, and awareness programs.
**Key Points / Main Content:**
* **Central Government Initiatives:**
* Established the Indian Cyber Crime Coordination Centre (I4C) to handle all types of cybercrimes.
* Launched the National Cyber Crime Reporting Portal (NCRP) for public reporting of cyber incidents.
* Implemented the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) for reporting and preventing financial fraud. Over Rs. 5,489 Crore has been saved in more than 17.82 lakh complaints through this system. A toll-free Helpline number 1930 is operational.
* Established a Cyber Fraud Mitigation Centre (CFMC) at I4C for immediate action and cooperation among stakeholders.
* Blocked over 9.42 lakh SIM cards and 2,63,348 IMEIs.
* Conducts State Connect, Thana Connect, and peer learning sessions via I4C.
* Operationalized the Samanvaya Platform for cybercrime data sharing and analytics among Law Enforcement Agencies (LEAs). The module Pratibimb maps locations of criminals and crime infrastructure. The platform has lead to arrest of 12,987 accused, 1,51,984 linkages and 70,584 Cyber Investigation assistance request.
* Launched the Sahyog Portal to expedite the process of sending notices to IT intermediaries.
* Established the National Cyber Forensic Laboratory Investigation at New Delhi for early-stage forensic assistance. It has provided its services to State/UT LEAs in around 12,460 cases.
* Developed the CyTrain portal (MOOC platform) for online training of police and judicial officers, with over 1,05,796 Police Officers registered and more than 82,704 Certificates issued.
* Provided financial assistance to States/UTs under the Cyber Crime Prevention against Women and Children (CCPWC) Scheme. Cyber forensic-cum-training laboratories have been commissioned in 33 States/UTs. More than 24,600 LEA personnel, judicial officers and prosecutors have been provided training.
* Devised a system with Telecom Service Providers (TSPs) to block incoming international spoofed calls.
* Launched the Sanchar Saathi portal to empower mobile subscribers and increase awareness.
* Launched an online Digital Intelligence Platform (DIP) for sharing telecom misuse information.
* **Cyber Crime Awareness Initiatives:**
* The Hon'ble Prime Minister spoke about digital arrests during "Mann Ki Baat" on 27.10.2024.
* A special programme was organized by Akashvani, New Delhi on Digital Arrest on 28.10.2024.
* Launched a caller tune campaign to raise awareness about cybercrime and promote the Cybercrime Helpline Number 1930 NCRP portal.
* Implemented a comprehensive awareness program on digital arrest scams.
* Disseminated messages through SMS, social media, TV, radio, schools, cinema halls, and other mediums, including campaigns during events like Kumbh Mela 2025.
**Impact Analysis:**
* **States/Union Territories:**
* *Impact:* Primarily responsible for preventing, detecting, investigating, and prosecuting cybercrimes. They receive support from the Central Government.
* *Action Required:* Utilize the resources and schemes provided by the Central Government to enhance their LEAs' capacity and effectiveness in combating cybercrime.
* **Law Enforcement Agencies (LEAs):**
* *Impact:* Benefit from training programs, forensic laboratory assistance, and coordination platforms to improve cybercrime investigation and prevention.
* *Action Required:* Register for and complete courses on the CyTrain portal to improve cybercrime investigation, forensics, prosecution etc.
Seek technolegal assistance from I4C and other SMEs.
* **Common Citizens:**
* *Impact:* Provided with mechanisms to report cybercrimes, prevent financial fraud, and increase awareness through various programs.
* *Action Required:* Utilize the NCRP to report cybercrime incidents, the CFCFRMS and Helpline Number 1930 to report financial frauds, and the Sanchar Saathi portal to protect mobile security. Remain vigilant about cyber threats and scams through awareness campaigns.
* **Telecom Service Providers (TSPs):**
* *Impact:* Collaborate with the Central Government to block spoofed calls and participate in awareness campaigns.
* *Action Required:* Continue to work with the government to identify and block fraudulent calls and disseminate awareness messages to subscribers.
* *Action Required:* Broadcast caller tunes in English, Hindi and 10 regional languages covering various modus-operandi.
* **Financial Institutions/Intermediaries:**
* *Impact:* Participate in the Cyber Fraud Mitigation Centre (CFMC) for immediate action against cybercrime.
* *Action Required:* Collaborate with I4C and LEAs to tackle cybercrime and prevent financial fraud.
* **IT Intermediaries:**
* *Impact:* Receive notices via the Sahyog Portal to remove or disable access to unlawful information.
* *Action Required:* Respond promptly to notices received through the Sahyog Portal to remove or disable access to malicious content.
Key Entities Referenced
Indian Cyber Crime Coordination Centre (I4C): An attached office under the Ministry of Home Affairs, Government of India, responsible for dealing with all types of cyber crimes in a coordinated and comprehensive manner.
National Cyber Crime Reporting Portal (NCRP): A portal launched as part of I4C to enable the public to report cyber crime incidents.
Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS): A system launched in 2021 under I4C for immediate reporting of financial frauds and to stop siphoning off funds by fraudsters.
Cyber Fraud Mitigation Centre (CFMC): A state-of-the-art center established at I4C where representatives of major banks, Financial Intermediaries, Payment Aggregators, Telecom Service Providers, IT Intermediaries and representatives of States/UTs Law Enforcement Agency are working together for immediate action and seamless cooperation to tackle cybercrime.
Samanvaya Platform: A Management Information System (MIS) platform, data repository, and coordination platform for Law Enforcement Agencies (LEAs) for cybercrime data sharing and analytics.
Sahyog Portal: A portal launched to expedite the process of sending notices to IT intermediaries under Section 79 of the IT Act, 2000.
National Cyber Forensic Laboratory Investigation, New Delhi: A state of the art laboratory, as a part of the I4C, established at New Delhi to provide early stage cyber forensic assistance to Investigating Officers IOs of State/UT Police.
CyTrain: A Massive Open Online Courses (MOOC) platform developed under I4C for capacity building of police officers/judicial officers through online courses on cyber crime investigation, forensics, prosecution etc.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 2536
TO BE ANSWERED ON THE 5TH AUGUST, 2025/ SRAVANA 14, 1947 (SAKA)
AWARENESS ABOUT CYBER SECURITY
†2536. DR. RAJKUMAR SANGWAN:
Will the Minister of HOME AFFAIRS be pleased to state:
(a) the details of the special steps taken by the Government for the safety
of common citizens in view of the rapidly increasing incidents of cyber crime
across the country;
(b) whether the Government is running any national action plan to provide a
cyber security policy, special training, resources and technical support to
the State police forces and cyber cell units for the prevention of cyber
crimes; and
(c) the names of the public awareness programs started by the Government
to make common people aware about cyber security on account of
increasing cyber crimes spreading through banking/social media
platforms/digital apps their impact thereof?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS
(SHRI BANDI SANJAY KUMAR)
(a) to (c): ‘Police’ and ‘Public Order’ are State subjects as per the Seventh
Schedule of the Constitution of India. The States/UTs are primarily
responsible for the prevention, detection, investigation and prosecution of
crimes including cyber crime through their Law Enforcement Agencies-2-
L.S.US.Q.NO. 2536 FOR 05.08.2025
(LEAs). The Central Government supplements the initiatives of the
States/UTs through advisories and financial assistance under various
schemes for capacity building of their LEAs.
To strengthen the mechanism to deal with cyber crimes in a
comprehensive and coordinated manner, the Central Government has taken
steps which, inter-alia, include the following:
i. The Ministry of Home Affairs has set up the ‘Indian Cyber Crime
Coordination Centre’ (I4C) as an attached office to deal with all types of
cyber crimes in the country, in a coordinated and comprehensive manner.
ii. The ‘National Cyber Crime Reporting Portal’ (NCRP)
(https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable
public to report incidents pertaining to all types of cyber crimes, with
special focus on cyber crimes against women and children. Cyber crime
incidents reported on this portal, their conversion into FIRs and subsequent
action thereon are handled by the State/UT Law Enforcement Agencies
concerned as per the provisions of the law.
iii. The ‘Citizen Financial Cyber Fraud Reporting and Management System’
(CFCFRMS), under I4C, has been launched in year 2021 for immediate
reporting of financial frauds and to stop siphoning off funds by the
fraudsters. As per CFCFRMS operated by I4C, financial amount of more than-3-
L.S.US.Q.NO. 2536 FOR 05.08.2025
Rs. 5,489 Crore has been saved in more than 17.82 lakh complaints so far.
A toll-free Helpline number ‘1930’ has been operationalized to get
assistance in lodging online cyber complaints.
iv. A State of the Art, Cyber Fraud Mitigation Centre (CFMC) has been
established at I4C where representatives of major banks, Financial
Intermediaries, Payment Aggregators, Telecom Service Providers, IT
Intermediaries and representatives of States/UTs Law Enforcement Agency
are working together for immediate action and seamless cooperation to
tackle cybercrime.
v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported
by Police authorities have been blocked by Government of India.
vi. I4C, MHA is regularly organising ‘State Connect’, ‘Thana Connect’ and
Peer learning session to share best practices, enhance capacity building,
etc.
vii. Samanvaya Platform has been made operational to serve as an
Management Information System(MIS) platform, data repository and a
coordination platform for LEAs for cybercrime data sharing and analytics. It
provides analytics based interstate linkages of crimes and criminals,
involved in cybercrime complaints in various States/UTs. The module
‘Pratibimb’ maps locations of criminals and crime infrastructure on a map to-4-
L.S.US.Q.NO. 2536 FOR 05.08.2025
give visibility to jurisdictional officers. The module also facilitates seeking
and receiving of techno-legal assistance by Law Enforcement Agencies
from I4C and other SMEs. It has lead to arrest of 12,987 accused, 1,51,984
linkages and 70,584 Cyber Investigation assistance request.
viii. ‘Sahyog’ Portal has been launched to expedite the process of sending
notices to IT intermediaries by the Appropriate Government or its agency
under clause (b) of sub-section (3) of section 79 of the IT Act, 2000 to
facilitate the removal or disabling of access to any information, data or
communication link being used to commit an unlawful act.
ix. The state of the art ‘National Cyber Forensic Laboratory
(Investigation)’ has been established, as a part of the I4C, at New Delhi to
provide early stage cyber forensic assistance to Investigating Officers (IOs)
of State/UT Police. So far, National Cyber Forensics Laboratory
(Investigation) has provided its services to State/UT LEAs in around 12,460
cases pertaining to cyber crimes.
x. The Massive Open Online Courses (MOOC) platform, namely ‘CyTrain’
portal has been developed under I4C, for capacity building of police
officers/judicial officers through online course on critical aspects of cyber
crime investigation, forensics, prosecution etc. More than 1,05,796 Police
Officers from States/UTs are registered and more than 82,704 Certificates
issued through the portal.-5-
L.S.US.Q.NO. 2536 FOR 05.08.2025
xi. The Ministry of Home Affairs has provided financial assistance under
the ‘Cyber Crime Prevention against Women and Children (CCPWC)’ Scheme,
to the States/UTs for their capacity building such as setting up of cyber
forensic-cum-training laboratories, hiring of junior cyber consultants and
training of LEAs’ personnel, public prosecutors and judicial officers. Cyber
forensic-cum-training laboratories have been commissioned in 33
States/UTs and more than 24,600 LEA personnel, judicial officers and
prosecutors have been provided training on cyber crime awareness,
investigation, forensics etc.
xii. The Central Government and Telecom Service Providers (TSPs) have
devised a system to identify and block incoming international spoofed calls
displaying Indian mobile numbers appear to be originating within India.
xiii. The Central Government has launched Sanchar Saathi portal
(www.sancharsaathi.gov.in) to empower mobile subscribers, strengthen
their security and increase awareness about citizen centric initiatives of the
Government. The portal provides, inter-alia, facilities to citizens to report
suspected fraud communications, know the mobile connections issued in
their name and report the mobile connections for disconnection which are
either not required or not taken by them, report the stolen / lost mobile
handset for blocking and tracing, check the genuineness of mobile handset,-6-
L.S.US.Q.NO. 2536 FOR 05.08.2025
report the incoming international calls received with Indian telephone
number as calling line identification.
xiv. The Central Government has launched an online Digital Intelligence
Platform (DIP) for sharing of telecom misuse related information with the
concerned stakeholders for prevention of cyber-crime and financial frauds.
xv. The Central Government has taken various initiatives to create cyber
crime awareness which, inter-alia, include:-
1) The Hon'ble Prime Minister spoke about digital arrests during the
episode "Mann Ki Baat" on 27.10.2024 and apprised the citizens of India.
2) A special programme was organized by Akashvani, New Delhi on
Digital Arrest on 28.10.2024.
3) Caller Tune Campaign: I4C is collaboration with the Department of
Telecommunications (DoT) has launched a caller tune campaign with effect
from 19.12.2024 for raising awareness about cybercrime and promoting the
Cybercrime Helpline Number 1930 & NCRP portal. The caller tunes were
also being broadcast in English, Hindi and 10 regional languages by Telecom
Service Providers (TSPs). Six versions of caller tunes were played which
cover various modus-operandi, namely, Digital Arrest, Investment Scam,
Malware, Fake Loan App, Fake Social Media Advertisements.-7-
L.S.US.Q.NO. 2536 FOR 05.08.2025
4) The Central Government has launched a comprehensive awareness
programme on digital arrest scams which, inter-alia, include; newspaper
advertisement, announcement in Delhi Metros, use of social media
influencers to create special posts, campaign through Prasar Bharti and
electronic media and participated in Raahgiri Function at Connaught Place,
New Delhi on 27.10.2024.
5) To further spread awareness on cyber crime, the Central Government
has taken steps which, inter-alia, include; dissemination of messages
through SMS, I4C social media account i.e. X (formerly Twitter)
(@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C),
Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign,
School Campaign, advertisement in cinema halls, celebrity endorsement,
IPL campaign, campaign during Kumbh Mela 2025, engaged MyGov for
publicity in multiple mediums, organizing Cyber Safety and Security
Awareness weeks in association with States/UTs, publishing of Handbook
for Adolescents/Students, digital displays on railway stations and airports
across, etc.
******