Executive Summary:
This document is a response to Lok Sabha Unstarred Question No. 2715 regarding cyber fraud cases in India. It details measures taken by the Central Government, including the establishment of the Indian Cyber Crime Coordination Centre (I4C) and the National Cyber Crime Reporting Portal (NCRP), to address cyber fraud, enhance cybersecurity, and improve law enforcement. The document also provides data on cybercrime cases registered between 2018 and 2022, and highlights initiatives for fund recovery and awareness programs.
Key Points / Main Content:
* **Data Compilation and State Responsibilities:**
* The National Crime Records Bureau (NCRB) compiles and publishes statistical data on crimes, with the latest report being for 2022.
* States/UTs are primarily responsible for preventing, detecting, investigating, and prosecuting cyber fraud cases through their Law Enforcement Agencies (LEAs).
* **Central Government Initiatives:**
* The Ministry of Home Affairs (MHA) established the Indian Cyber Crime Coordination Centre (I4C) to deal with all types of cyber crimes in a coordinated manner.
* The National Cyber Crime Reporting Portal (NCRP) allows the public to report cyber crime incidents, with a focus on crimes against women and children.
* The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) has saved over Rs. 5,489 Crore in more than 17.82 lakh complaints. Helpline number 1930 is operational for assistance.
* A Cyber Fraud Mitigation Centre (CFMC) has been established at I4C for immediate action and seamless cooperation among banks, financial intermediaries, telecom service providers, IT intermediaries, and LEAs.
* Over 9.42 lakh SIM cards and 2,63,348 IMEIs have been blocked.
* Financial assistance is provided to States/UTs under the Cyber Crime Prevention against Women and Children (CCPWC) Scheme for capacity building.
* **Capacity Building and Coordination:**
* Cyber forensic-cum-training laboratories have been commissioned in 33 States/UTs, and over 24,600 LEA personnel, judicial officers, and prosecutors have been trained.
* I4C organizes State Connect, Thana Connect, and Peer learning sessions.
* The National Cyber Forensic Laboratory Investigation provides early-stage cyber forensic assistance.
* The CyTrain portal offers online courses for police and judicial officers, with over 1,05,796 officers registered and more than 82,704 certificates issued.
* Samanvaya Platform serves as a MIS platform for cybercrime data sharing and analytics, leading to arrests, linkages, and investigation assistance requests.
* Sahyog Portal expedites the process of sending notices to IT intermediaries for removing unlawful content.
* **Awareness Programs:**
* Various initiatives include the Prime Minister's address in "Mann Ki Baat," special programs, caller tune campaigns, and comprehensive awareness programs on digital arrest scams.
* Awareness is spread through SMS, social media, TV, radio, schools, cinema halls, celebrity endorsements, and events like Kumbh Mela.
* **Cybersecurity Measures:**
* CyMAC (Cyber Multi Agency Centre) was formed to address cybersecurity threats and misuse of emerging technologies.
* The IndiaAI CyberGuard AI Hackathon aims to develop an AI-powered system for classifying cybercrime incidents.
* ASTR, an AI and big data analytic tool, identifies and disconnects suspected mobile connections.
Impact Analysis:
* **States/UTs:**
* Impact: Responsible for preventing, detecting, investigating, and prosecuting cyber fraud; receive support from the Central Government.
* Action Required: Utilize central government schemes for capacity building, cooperate with I4C initiatives, and implement awareness programs.
* **Law Enforcement Agencies (LEAs):**
* Impact: Enhanced capabilities through training, forensic assistance, and access to platforms like Samanvaya.
* Action Required: Utilize available resources for cyber crime investigation, participate in training programs, and share data through the Samanvaya Platform.
* **Citizens:**
* Impact: Increased awareness of cyber fraud and access to reporting mechanisms like NCRP and Helpline 1930.
* Action Required: Report cyber crime incidents through NCRP, utilize Helpline 1930 for assistance, and stay informed about cyber fraud tactics.
* **Banks, Financial Intermediaries, Telecom Service Providers, IT Intermediaries:**
* Impact: Collaboration with LEAs through the CFMC for immediate action against cybercrime.
* Action Required: Cooperate with I4C and LEAs, implement measures to prevent financial fraud, and participate in CFMC initiatives.
Key Entities Referenced
Ministry of Home Affairs: The Indian government ministry responsible for internal security and policy.
National Crime Records Bureau (NCRB): An Indian government agency responsible for collecting and analyzing crime data.
Indian Cyber Crime Coordination Centre (I4C): A central coordination center established by the Ministry of Home Affairs to combat cybercrime in India.
National Cyber Crime Reporting Portal (NCRP): A government portal for reporting cybercrime incidents.
Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS): A system under I4C for reporting financial cyber frauds and preventing fund siphoning.
Cyber Crime Prevention against Women and Children (CCPWC): A scheme providing financial assistance to States/UTs for capacity building to prevent cybercrime against women and children.
Information Technology Act, 2000: An Act of the Parliament of India to provide legal recognition for transactions carried out by means of electronic data interchange and other means of electronic communication, commonly referred to as 'electronic commerce'.
New Delhi: The location of Akashvani for a special program on Digital Arrest and Raahgiri Function at Connaught Place, New Delhi.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 2715
TO BE ANSWERED ON THE 5TH AUGUST, 2025/ SARVANA 14, 1947 (SAKA)
CYBER FRAUD CASES
2715. SHRI RAJA A:
Will the Minister of HOME AFFAIRS be pleased to state:
(a) the details of measures being taken to address cyber fraud including
awareness, cyber security and law enforcement across the country, State-
wise;
(b) the initiatives implemented by the Government for the recovery of funds
lost in cyber fraud cases;
(c) whether the Government coordinates with State authorities in the
recovery process;
(d) the details of cyber fraud cases and recovery efforts, including funds
retrieved and success rates, during the last three years, State-wise;
(e) whether the cyber crimes across the country have decreased or
increased after the establishment of Indian Cyber Crime Coordination
Centres (IC4); and
(f) the details of any review made to effectively tackle the menace of these
crimes with the use of state-of-the art technology including AI and if so,
the details thereof?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS
(SHRI BANDI SANJAY KUMAR)
(a) to (f): The National Crime Records Bureau (NCRB) compiles and
publishes the statistical data on crimes in its publication “Crime in India”.-2-
L.S.US.Q.NO. 2715 FOR 05.08.2025
The latest published report is for the year 2022. As per the data published
by the NCRB, State/UT wise details of cases registered under fraud under
cyber crimes (involving communication devices as medium/target) during
the period from 2018 to 2022 are at the Annexure.
‘Police’ and ‘Public Order’ are State subjects as per the Seventh
Schedule of the Constitution of India. The States/UTs are primarily
responsible for the prevention, detection, investigation and prosecution of
crimes including cyber fraud, its recovery/success rate through their Law
Enforcement Agencies (LEAs). The Central Government supplements the
initiatives of the States/UTs through advisories and financial assistance
under various schemes for capacity building of their LEAs.
To strengthen the mechanism to deal with cyber crimes in a
comprehensive and coordinated manner, the Central Government has
taken steps which, inter-alia, include the following:
i. The Ministry of Home Affairs has set up the ‘Indian Cyber Crime
Coordination Centre’ (I4C) as an attached office to deal with all types of
cyber crimes in the country, in a coordinated and comprehensive
manner.
ii. The ‘National Cyber Crime Reporting Portal’ (NCRP)
(https://cybercrime.gov.in) has been launched, as a part of the I4C, to-3-
L.S.US.Q.NO. 2715 FOR 05.08.2025
enable public to report incidents pertaining to all types of cyber
crimes, with special focus on cyber crimes against women and
children. Cyber crime incidents reported on this portal, their conversion
into FIRs and subsequent action thereon are handled by the State/UT
Law Enforcement Agencies concerned as per the provisions of the law.
iii. The ‘Citizen Financial Cyber Fraud Reporting and Management System’
(CFCFRMS), under I4C, has been launched in year 2021 for immediate
reporting of financial frauds and to stop siphoning off funds by the
fraudsters. As per CFCFRMS operated by I4C, financial amount of more
than Rs. 5,489 Crore has been saved in more than 17.82 lakh
complaints so far. A toll-free Helpline number ‘1930’ has been
operationalized to get assistance in lodging online cyber complaints.
iv. A State of the Art, Cyber Fraud Mitigation Centre (CFMC) has been
established at I4C where representatives of major banks, Financial
Intermediaries, Payment Aggregators, Telecom Service Providers, IT
Intermediaries and representatives of States/UTs Law Enforcement
Agency are working together for immediate action and seamless
cooperation to tackle cybercrime.
v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported
by Police authorities have been blocked by Government of India.-4-
L.S.US.Q.NO. 2715 FOR 05.08.2025
vi. The Ministry of Home Affairs has provided financial assistance under
the ‘Cyber Crime Prevention against Women and Children (CCPWC)’
Scheme, to the States/UTs for their capacity building such as setting up
of cyber forensic-cum-training laboratories, hiring of junior cyber
consultants and training of LEAs’ personnel, public prosecutors and
judicial officers. Cyber forensic-cum-training laboratories have been
commissioned in 33 States/UTs and more than 24,600 LEA personnel,
judicial officers and prosecutors have been provided training on cyber
crime awareness, investigation, forensics etc.
vii. I4C, MHA is regularly organising ‘State Connect’, ‘Thana Connect’ and
Peer learning session to share best practices, enhance capacity
building, etc.
viii. The state of the art ‘National Cyber Forensic Laboratory (Investigation)’
has been established, as a part of the I4C, at New Delhi to provide early
stage cyber forensic assistance to Investigating Officers (IOs) of
State/UT Police. So far, National Cyber Forensics Laboratory
(Investigation) has provided its services to State/UT LEAs in around
12,460 cases pertaining to cyber crimes.
ix. The Massive Open Online Courses (MOOC) platform, namely ‘CyTrain’
portal has been developed under I4C, for capacity building of police
officers/judicial officers through online course on critical aspects of-5-
L.S.US.Q.NO. 2715 FOR 05.08.2025
cyber crime investigation, forensics, prosecution etc. More than
1,05,796 Police Officers from States/UTs are registered and more than
82,704 Certificates issued through the portal.
x. Samanvaya Platform has been made operational to serve as an
Management Information System(MIS) platform, data repository and a
coordination platform for LEAs for cybercrime data sharing and
analytics. It provides analytics based interstate linkages of crimes and
criminals, involved in cybercrime complaints in various States/UTs. The
module ‘Pratibimb’ maps locations of criminals and crime infrastructure
on a map to give visibility to jurisdictional officers. The module also
facilitates seeking and receiving of techno-legal assistance by Law
Enforcement Agencies from I4C and other SMEs. It has lead to arrest
of 12,987 accused, 1,51,984 linkages and 70,584 Cyber Investigation
assistance request.
xi. ‘Sahyog’ Portal has been launched to expedite the process of sending
notices to IT intermediaries by the Appropriate Government or its
agency under clause (b) of sub-section (3) of section 79 of the IT Act,
2000 to facilitate the removal or disabling of access to any information,
data or communication link being used to commit an unlawful act.
xii. The Central Government has taken various initiatives to create cyber
crime awareness which, inter-alia, include:--6-
L.S.US.Q.NO. 2715 FOR 05.08.2025
1) The Hon'ble Prime Minister spoke about digital arrests during the
episode "Mann Ki Baat" on 27.10.2024 and apprised the citizens
of India.
2) A special programme was organized by Akashvani, New Delhi on
Digital Arrest on 28.10.2024.
3) Caller Tune Campaign: I4C is collaboration with the Department of
Telecommunications (DoT) has launched a caller tune campaign
with effect from 19.12.2024 for raising awareness about
cybercrime and promoting the Cybercrime Helpline Number 1930 &
NCRP portal. The caller tunes were also being broadcast in English,
Hindi and 10 regional languages by Telecom Service Providers
(TSPs). Six versions of caller tunes were played which cover
various modus-operandi, namely, Digital Arrest, Investment Scam,
Malware, Fake Loan App, Fake Social Media Advertisements.
4) The Central Government has launched a comprehensive awareness
programme on digital arrest scams which, inter-alia, include;
newspaper advertisement, announcement in Delhi Metros, use of
social media influencers to create special posts, campaign through
Prasar Bharti and electronic media and participated in Raahgiri
Function at Connaught Place, New Delhi on 27.10.2024.-7-
L.S.US.Q.NO. 2715 FOR 05.08.2025
5) To further spread awareness on cyber crime, the Central
Government has taken steps which, inter-alia, include;
dissemination of messages through SMS, I4C social media account
i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C),
Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS campaign,
TV campaign, Radio campaign, School Campaign, advertisement in
cinema halls, celebrity endorsement, IPL campaign, campaign
during Kumbh Mela 2025, engaged MyGov for publicity in multiple
mediums, organizing Cyber Safety and Security Awareness weeks
in association with States/UTs, publishing of Handbook for
Adolescents/Students, digital displays on railway stations and
airports across, etc.
xiii. The Ministry of Home Affairs has formed CyMAC (Cyber Multi Agency
Centre) under the MAC (Multi Agency Centre) platform on 22.01.2025
with the objective to effectively address cybersecurity threats, cyber
espionage, misuse of emerging technologies and similar concerns
against national security.
xiv. In partnership with IndiaAI, I4C launched the IndiaAI CyberGuard AI
Hackathon to develop an AI-powered system for the automatic
classification of cybercrime incidents. This initiative aims to improve-8-
L.S.US.Q.NO. 2715 FOR 05.08.2025
the efficiency and responsiveness of Law Enforcement Agencies
(LEAs).
xv. The Central Government has developed an indigenous Artificial
Intelligence (AI) and big data analytic tool ASTR to identify suspected
mobile connections taken by same person in different names. So far,
more than 82 lakhs such connections have been disconnected after
failing reverification process.
*****ANNEXURE
L.S. USQ. NO. 2715 FOR 05.08.2025
State/UT-wise Cases Registered (CR) under Fraud for Cyber Crimes during Year 2020-2022
SL State/UT 2020 2021 2022
1 Andhra Pradesh 764 952 984
2 Arunachal Pradesh 3 2 0
3 Assam 58 82 16
4 Bihar 1294 1373 1441
5 Chhattisgarh 71 67 42
6 Goa 1 1 11
7 Gujarat 205 208 108
8 Haryana 36 52 44
9 Himachal Pradesh 1 6 9
10 Jharkhand 83 79 98
11 Karnataka 0 6 0
12 Kerala 6 16 26
13 Madhya Pradesh 69 89 180
14 Maharashtra 2032 1678 2202
15 Manipur 0 0 0
16 Meghalaya 10 0 0
17 Mizoram 0 0 0
18 Nagaland 0 0 0
19 Odisha 1079 1205 957
20 Punjab 16 29 61
21 Rajasthan 332 371 292
22 Sikkim 0 0 0
23 Tamil Nadu 5 107 251
24 Telangana 3316 7003 9581
25 Tripura 0 0 0
26 Uttar Pradesh 837 614 766
27 Uttarakhand 1 0 31
28 West Bengal 145 40 30
TOTAL STATE(S) 10364 13980 17130
29 A&N Islands 0 0 0
30 Chandigarh 0 0 2
31 D&N Haveli and Daman & Diu 0 0 0
32 Delhi 31 19 331
33 Jammu & Kashmir 0 8 7
34 Ladakh 0 0 0
35 Lakshadweep 0 0 0
36 Puducherry 0 0 0
TOTAL UT(S) 31 27 340
TOTAL (ALL INDIA) 10395 14007 17470
Source: ‘Crime in India’ published by NCRB.
*****