**Executive Summary:**
This document presents the Indian government's response to a parliamentary question regarding the rise of cybercrime, particularly targeting the elderly. It details the cybercrime statistics from 2018-2022, the measures taken to combat cyber fraud, and awareness initiatives. Data on financial cyber fraud cases reported in Kerala is also included.
**Key Points / Main Content:**
* **Cybercrime Statistics:**
* NCRB data shows an increase in registered cybercrime cases involving communication devices from 27,248 in 2018 to 65,893 in 2022.
* Specific data on cybercrime complaints by elderly individuals is not separately maintained by NCRB.
* **Government Initiatives:**
* The Indian Cyber Crime Coordination Centre (I4C) was established to address all types of cybercrimes.
* The National Cyber Crime Reporting Portal (NCRP) allows the public to report cybercrime incidents.
* The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) was launched in 2021 to report financial frauds. It has saved over Rs. 5,489 Crore in over 17.82 lakh complaints. Helpline number 1930 is operational for lodging complaints.
* A Cyber Fraud Mitigation Centre (CFMC) facilitates cooperation between banks, financial intermediaries, telecom service providers, and law enforcement.
* Over 9.42 lakh SIM cards and 2,63,348 IMEIs have been blocked.
* **Awareness Campaigns:**
* The government has launched various cybercrime awareness initiatives, including public announcements, caller tunes, newspaper advertisements, and social media campaigns.
* **Kerala Cyber Fraud Cases:**
* Annexure details district-wise cases registered under fraud under cyber crimes in Kerala from 2018-2022.
**Impact Analysis:**
**States/Union Territories (UTs):**
* *Impact:* Primarily responsible for the prevention, detection, investigation, and prosecution of cybercrimes, including those against the elderly. They receive support from the Central Government through advisories and financial assistance.
* *Action Required:* Utilize Law Enforcement Agencies (LEAs) to handle cybercrime incidents reported through the NCRP and implement preventive measures.
**Law Enforcement Agencies (LEAs):**
* *Impact:* Responsible for investigating cybercrime complaints and taking action according to the law.
* *Action Required:* Investigate and act upon cybercrime reports, including those filed by elderly individuals, and participate in the CFMC.
**Citizens:**
* *Impact:* Can report cybercrime incidents through the NCRP and receive assistance through the helpline.
* *Action Required:* Report cybercrime incidents, especially financial frauds, immediately through the NCRP or helpline 1930.
**Banks, Financial Intermediaries, Telecom Service Providers, IT Intermediaries:**
* *Impact:* Collaboration with law enforcement agencies for immediate action and seamless cooperation to tackle cybercrime.
* *Action Required:* Collaborate within the Cyber Fraud Mitigation Centre (CFMC) to take immediate action against cybercrime.
Key Entities Referenced
Ministry of Home Affairs: A ministry of the Government of India, responsible for internal security and law and order.
SHRI M K RAGHAVAN: Member of Parliament who raised the unstarred question in Lok Sabha.
SHRI BANDI SANJAY KUMAR: Minister of State in the Ministry of Home Affairs who provided the answer to the Lok Sabha question.
National Crime Records Bureau (NCRB): An Indian government agency responsible for collecting and analyzing crime data.
Indian Cyber Crime Coordination Centre (I4C): An office set up by the Ministry of Home Affairs to deal with all types of cyber crimes in a coordinated and comprehensive manner.
National Cyber Crime Reporting Portal (NCRP): A portal launched as part of the I4C to enable the public to report cyber crime incidents.
Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS): A system under I4C for immediate reporting of financial frauds.
Kerala: A state in India where district-wise financial cyber fraud cases were reported.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 321
TO BE ANSWERED ON THE 22ND JULY, 2025/ ASHADHA 31, 1947
(SAKA)
INCIDENTS OF CYBER CRIME TARGETING ELDERLY PEOPLE
321. SHRI M K RAGHAVAN:
Will the Minister of HOME AFFAIRS be pleased to state:
(a) whether the Government is aware of a rise in cyber crimes
across the country during the last five years;
(b) if so, the details of cyber crimes registered during the last five
years and the steps taken to prevent financial cyber crimes;
(c) whether a large number of elderly people have fallen prey to
cyber crimes in the country, if so, the details thereof;
(d) the details of measures taken to ensure that elderly people do
not fall victim to cyber crimes;
(e) the number of cyber crime complaints lodged by elderly persons
in the country including details thereof and action taken thereupon;
and
(f) the details of financial cyber fraud cases reported in Kerala,
district-wise?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS
(SHRI BANDI SANJAY KUMAR)-2-
L.S.US.Q.NO. 321 FOR 22.07.2025
(a) to (e): The National Crime Records Bureau (NCRB) compiles and
publishes the statistical data on crimes in its publication “Crime in
India”. The latest published report is for the year 2022. As per the
data published by the NCRB, details of cases registered under cyber
crimes(involving communication devices as medium/target) during
the period from 2018 to 2022 are as under:
Cyber Crimes Year
Cases 2018 2019 2020 2021 2022
registered 27,248 44,735 50,035 52,974 65,893
Specific data regarding cyber crime complaints lodged by
elderly persons in the country is not maintained separately by
NCRB.
‘Police’ and ‘Public Order’ are State subjects as per the
Seventh Schedule of the Constitution of India. The States/UTs are
primarily responsible for the prevention, detection, investigation and
prosecution of crimes including cyber crime and cyber crime
against elderly persons through their Law Enforcement Agencies
(LEAs). The Central Government supplements the initiatives of the-3-
L.S.US.Q.NO. 321 FOR 22.07.2025
States/UTs through advisories and financial assistance under
various schemes for capacity building of their LEAs.
To strengthen the mechanism to deal with cyber crimes
including cyber crime against elderly persons in a comprehensive
and coordinated manner, the Central Government has taken steps
which, inter-alia, include the following:
i. The Ministry of Home Affairs has set up the ‘Indian Cyber Crime
Coordination Centre’ (I4C) as an attached office to deal with all
types of cyber crimes in the country, in a coordinated and
comprehensive manner.
ii. The ‘National Cyber Crime Reporting Portal’ (NCRP)
(https://cybercrime.gov.in) has been launched, as a part of the
I4C, to enable public to report incidents pertaining to all types of
cyber crimes, with special focus on cyber crimes against women
and children. Cyber crime incidents reported on this portal, their
conversion into FIRs and subsequent action thereon are handled
by the State/UT Law Enforcement Agencies concerned as per the
provisions of the law.-4-
L.S.US.Q.NO. 321 FOR 22.07.2025
iii. The ‘Citizen Financial Cyber Fraud Reporting and Management
System’ (CFCFRMS), under I4C, has been launched in year 2021
for immediate reporting of financial frauds and to stop siphoning
off funds by the fraudsters. As per CFCFRMS operated by I4C,
financial amount of more than Rs. 5,489 Crore has been saved in
more than 17.82 lakh complaints so far. A toll-free Helpline
number ‘1930’ has been operationalized to get assistance in
lodging online cyber complaints.
iv. A State of the Art, Cyber Fraud Mitigation Centre (CFMC) has
been established at I4C where representatives of major banks,
Financial Intermediaries, Payment Aggregators, Telecom Service
Providers, IT Intermediaries and representatives of States/UTs
Law Enforcement Agency are working together for immediate
action and seamless cooperation to tackle cybercrime.
v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as
reported by Police authorities have been blocked by Government
of India.
vi. The Central Government has taken various initiatives to create
cyber crime awareness which, inter-alia, include:--5-
L.S.US.Q.NO. 321 FOR 22.07.2025
1) The Hon'ble Prime Minister spoke about digital arrests during the
episode "Mann Ki Baat" on 27.10.2024 and apprised the citizens
of India.
2) A special programme was organized by Aakashvani, New Delhi on
Digital Arrest on 28.10.2024.
3) Caller Tune Campaign: I4C is collaboration with the Department
of Telecommunications (DoT) has launched a caller tune
campaign with effect from 19.12.2024 for raising awareness
about cybercrime and promoting the Cybercrime Helpline Number
1930 & NCRP portal. The caller tunes were also being broadcast
in English, Hindi and 10 regional languages by Telecom Service
Providers (TSPs). Six versions of caller tunes were played which
cover various modus-operandi, namely, Digital Arrest, Investment
Scam, Malware, Fake Loan App, Fake Social Media
Advertisements.
4) The Central Government has launched a comprehensive awareness
programme on digital arrest scams which, inter-alia, include;
newspaper advertisement, announcement in Delhi Metros, use of
social media influencers to create special posts, campaign
through Prasar Bharti and electronic media, special programme on-6-
L.S.US.Q.NO. 321 FOR 22.07.2025
Aakashvani and participated in Raahgiri Function at Connaught
Place, New Delhi on 27.11.2024.
5) To further spread awareness on cyber crime, the Central
Government has taken steps which, inter-alia, include;
dissemination of messages through SMS, I4C social media
account i.e. X (formerly Twitter) (@CyberDost),
Facebook(CyberDostI4C), Instagram (CyberDostI4C),
Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio
campaign, School Campaign, advertisement in cinema halls,
celebrity endorsement, IPL campaign, campaign during Kumbh
Mela 2025, engaged MyGov for publicity in multiple mediums,
organizing Cyber Safety and Security Awareness weeks in
association with States/UTs, publishing of Handbook for
Adolescents/Students, digital displays on railway stations and
airports across, etc.
(f): As per the data published by the NCRB, details of cases
registered under fraud under cyber crimes in districts of Kerala
state during year 2018-2022 is at the Annexure.
*****ANNEXURE
L.S. .US. Q. NO. 321 FOR 22.07.2025
Cases Registered under fraud under Cyber Crimes in the Districts of Kerala during 2018-2022
SL Districts 2018 2019 2020 2021 2022
1 Alapuzha 1 0 0 0 4
2 Ernakulam Commr. 1 1 2 1 0
3 Ernakulam Rural 0 0 0 0 0
4 Idukki 0 0 0 0 0
5 Kannur City 0 0 0 0 0
6 Kasargod 0 1 0 2 0
7 Kollam Commr. 0 0 0 0 0
8 Kollam Rural 0 0 0 10 16
9 Kottayam 0 0 0 0 0
10 Kozhikode Commr. 6 1 1 2 0
11 Kozhikode Rural 1 0 0 0 6
12 Malappuram 0 0 2 0 0
13 Palakkad 0 0 0 0 0
14 Pathanamthitta 0 0 0 0 0
15 Railways 0 0 0 0 0
16 Thrissur Commr. 0 0 0 0
17 Thrissur Rural 0 0 0 0 0
18 Trivandrum Commr. 5 9 0 0 0
19 Trivandrum Rural 0 1 0 1 0
20 Wayanadu 0 1 1 0 0
21 Crime Branch 0 0 0 0 0
22 Kannur Rural - - - 0 0
Total 14 14 6 16 26
Source: Crime in India
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