Executive Summary:
The Ministry of Home Affairs addresses cybercrime coordination in India, acknowledging that States/UTs are primarily responsible for prevention and prosecution. The Central Government supplements these efforts through advisories and financial assistance. Key initiatives include the establishment of the Indian Cyber Crime Coordination Centre (I4C) and the National Cyber Crime Reporting Portal (NCRP) to enhance comprehensive and coordinated responses to cyber threats.
Key Points / Main Content:
* **Indian Cyber Crime Coordination Centre (I4C):**
* Established by the Ministry of Home Affairs to deal with all types of cyber crimes in a coordinated manner.
* **National Cyber Crime Reporting Portal (NCRP):**
* Launched as part of I4C, enabling the public to report cyber crime incidents, especially those against women and children.
* Reports are handled by State/UT Law Enforcement Agencies (LEAs), which convert reports into FIRs.
* **Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS):**
* Launched in 2021 under I4C for immediate reporting of financial frauds.
* Reportedly saved over Rs. 5,489 Crore in over 17.82 lakh complaints.
* Toll-free helpline number 1930 is operational for online cyber complaint assistance.
* **Cyber Fraud Mitigation Centre (CFMC):**
* Established at I4C with representatives from banks, financial intermediaries, telecom service providers, IT intermediaries, and State/UT LEAs.
* Aims for immediate action and cooperation in tackling cybercrime.
* **Blocking of SIM Cards and IMEIs:**
* Over 9.42 lakh SIM cards and 2,63,348 IMEIs have been blocked.
* **Sahyog Portal:**
* Launched to expedite notices to IT intermediaries for removing unlawful information.
* **Suspect Registry:**
* Launched on 10.09.2024 by I4C with Banks/Financial Institutions
* More than 11 lakh suspect identifier data received from Banks and 24 lakh Layer 1 mule accounts have been shared.
* Saved more than Rs. 4631 crores.
* **Samanvaya Platform:**
* Serves as a MIS platform for cybercrime data sharing and analytics for LEAs.
* Includes Pratibimb module for mapping criminal locations.
* Facilitated 10,599 arrests, 26,096 linkages, and 63,019 cyber investigation assistance requests.
* **Cyber Crime Awareness:**
* Dissemination through SMS, social media (CyberDost), TV, radio, schools, cinema halls, celebrity endorsements, and campaigns (IPL, Kumbh Mela 2025).
* Cyber Safety and Security Awareness weeks.
* **International Spoofed Calls:**
* System devised with Telecom Service Providers (TSPs) to identify and block incoming international spoofed calls.
* **Sanchar Saathi Portal:**
* Launched to empower mobile subscribers and increase awareness.
* Provides facilities to report fraud, check mobile connections, report stolen handsets, and check handset genuineness.
* **Digital Intelligence Platform (DIP):**
* Online platform for sharing telecom misuse information to prevent cybercrime and financial frauds.
Impact Analysis
* **States/UTs Law Enforcement Agencies (LEAs):**
* Impact: Primary responsibility for prevention, detection, investigation, and prosecution of cyber crimes.
* Action Required: Utilize the I4C, NCRP, and other central resources to enhance cyber crime response capabilities.
* **General Public:**
* Impact: Increased awareness and avenues for reporting cyber crimes, especially financial fraud and crimes against women and children.
* Action Required: Utilize the NCRP (cybercrime.gov.in) and helpline number 1930 to report incidents, and the Sanchar Saathi portal (www.sancharsaathi.gov.in) to manage mobile connections and report fraud.
* **Banks, Financial Institutions, Payment Aggregators:**
* Impact: Collaboration with I4C to mitigate financial cyber fraud and participate in the Suspect Registry.
* Action Required: Work with CFMC, share data on suspect identifiers, and implement measures to block fraudulent transactions.
* **Telecom Service Providers (TSPs) and IT Intermediaries:**
* Impact: Required to assist in blocking spoofed calls and removing unlawful information.
* Action Required: Implement systems to identify and block international spoofed calls, and respond to notices from the Sahyog Portal.
Key Entities Referenced
Indian Cyber Crime Coordination Centre: An attached office under the Ministry of Home Affairs, Government of India, to deal with all types of cyber crimes in the country in a coordinated and comprehensive manner.
National Cyber Crime Reporting Portal: A portal launched as a part of the Indian Cyber Crime Coordination Centre to enable the public to report incidents pertaining to all types of cyber crimes.
Citizen Financial Cyber Fraud Reporting and Management System: A system under the Indian Cyber Crime Coordination Centre launched in 2021 for immediate reporting of financial frauds and to stop siphoning off funds by fraudsters.
Cyber Fraud Mitigation Centre: A State of the Art center established at Indian Cyber Crime Coordination Centre where representatives of major banks, Financial Intermediaries, Payment Aggregators, Telecom Service Providers, IT Intermediaries and representatives of States/UTs Law Enforcement Agency are working together for immediate action and seamless cooperation to tackle cybercrime.
Sahyog Portal: A portal launched to expedite the process of sending notices to IT intermediaries under clause b of subsection 3 of section 79 of the IT Act, 2000.
IT Act, 2000: The Information Technology Act, 2000, a law in India.
Samanvaya Platform: An Management Information System platform, data repository and a coordination platform for Law Enforcement Agencies for cybercrime data sharing and analytics.
Sanchar Saathi portal: A portal to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government related to mobile security.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 350
TO BE ANSWERED ON THE 22ND JULY, 2025/ ASHADHA 31, 1947 (SAKA)
INDIAN CYBER CRIME COORDINATION CENTRE
†350. SHRI SATISH KUMAR GAUTAM:
Will the Minister of HOME AFFAIRS be pleased to state:
(a) whether Indian Cyber Crime Coordination Centre was setup to
coordinate cyber crimes;
(b) the objectives and functions of the Indian Cyber Crime Coordination
Centre and whether it is effective in tackling cyber crimes; and
(c) the other measures taken by the Government to deal with all types of
cyber crimes in a comprehensive and coordinated manner?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS
(SHRI BANDI SANJAY KUMAR)
(a) to (c): ‘Police’ and ‘Public Order’ are State subjects as per the
Seventh Schedule of the Constitution of India. The States/UTs are
primarily responsible for the prevention, detection, investigation and
prosecution of crimes including cyber crime through their Law
Enforcement Agencies (LEAs). The Central Government supplements the
initiatives of the States/UTs through advisories and financial assistance
under various schemes for capacity building of their LEAs.-2-
L.S.US.Q.NO. 350 FOR 22.07.2025
To strengthen the mechanism to deal with cyber crimes in a
comprehensive and coordinated manner, the Central Government has
taken steps which, inter-alia, include the following:
i. The Ministry of Home Affairs has set up the ‘Indian Cyber Crime
Coordination Centre’ (I4C)as an attached office to deal with all types
of cyber crimes in the country, in a coordinated and comprehensive
manner.
ii. The ‘National Cyber Crime Reporting Portal’ (NCRP)
(https://cybercrime.gov.in) has been launched, as a part of the I4C, to
enable public to report incidents pertaining to all types of cyber
crimes, with special focus on cyber crimes against women and
children. Cyber crime incidents reported on this portal, their
conversion into FIRs and subsequent action thereon are handled by
the State/UT Law Enforcement Agencies concerned as per the
provisions of the law.
iii. The ‘Citizen Financial Cyber Fraud Reporting and Management System’
(CFCFRMS), under I4C, has been launched in year 2021 for immediate
reporting of financial frauds and to stop siphoning off funds by the
fraudsters. As per CFCFRMS operated by I4C, financial amount of more
than Rs. 5,489Crore has been saved in more than 17.82lakh complaints-3-
L.S.US.Q.NO. 350 FOR 22.07.2025
so far. A toll-free Helpline number ‘1930’ has been operationalized to
get assistance in lodging online cyber complaints.
iv. A State of the Art, Cyber Fraud Mitigation Centre (CFMC) has been
established at I4C where representatives of major banks, Financial
Intermediaries, Payment Aggregators, Telecom Service Providers, IT
Intermediaries and representatives of States/UTs Law Enforcement
Agency are working together for immediate action and seamless
cooperation to tackle cybercrime.
v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported
by Police authorities have been blocked by Government of India.
vi. ‘Sahyog’ Portal has been launched to expedite the process of sending
notices to IT intermediaries by the Appropriate Government or its
agency under clause (b) of sub-section (3) of section 79 of the IT Act,
2000 to facilitate the removal or disabling of access to any
information, data or communication link being used to commit an
unlawful act.
vii. A Suspect Registry of identifiers of cyber criminals has been launched
by I4C on 10.09.2024 in collaboration with Banks/Financial Institutions.
So far, more than 11 lakh suspect identifier data received from Banks
and 24 lakh Layer 1 mule accounts have been shared with-4-
L.S.US.Q.NO. 350 FOR 22.07.2025
the participating entities of Suspect Registry and saved more than Rs.
4631 crores.
viii. Samanvaya Platform has been made operational to serve as an
Management Information System(MIS) platform, data repository and a
coordination platform for LEAs for cybercrime data sharing and
analytics. It provides analytics based interstate linkages of crimes and
criminals, involved in cybercrime complaints in various States/UTs.
The module ‘Pratibimb’ maps locations of criminals and crime
infrastructure on a map to give visibility to jurisdictional officers. The
module also facilitates seeking and receiving of techno-legal
assistance by Law Enforcement Agencies from I4C and other SMEs. It
has lead to arrest of 10,599accused, 26,096 linkages and 63,019 Cyber
Investigation assistance request.
ix. To spread awareness on cyber crime, the Central Government has
taken steps which, inter-alia, include; dissemination of messages
through SMS, I4C social media account i.e. X (formerly Twitter)
(@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C),
Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio
campaign, School Campaign, advertisement in cinema halls, celebrity
endorsement, IPL campaign, campaign during Kumbh Mela 2025, Mann
Ki Baat, caller tune, engaged MyGov for publicity in multiple mediums,-5-
L.S.US.Q.NO. 350 FOR 22.07.2025
organizing Cyber Safety and Security Awareness weeks in association
with States/UTs, publishing of Handbook for Adolescents/Students,
newspaper advertisement on digital arrest scam, announcement in
Delhi metros on digital arrest and other modus operandi of cyber
criminals, use of social media influencers to create special posts on
digital arrest, digital displays on railway stations and airports across,
etc.
x. The Central Government and Telecom Service Providers (TSPs) have
devised a system to identify and block incoming international spoofed
calls displaying Indian mobile numbers appear to be originating within
India.
xi. The Central Government has launched Sanchar Saathi portal
(www.sancharsaathi.gov.in) to empower mobile subscribers, strengthen
their security and increase awareness about citizen centric initiatives
of the Government. The portal provides, inter-alia, facilities to citizens
to report suspected fraud communications, know the mobile
connections issued in their name and report the mobile connections
for disconnection which are either not required or not taken by them,
report the stolen / lost mobile handset for blocking and tracing, check
the genuineness of mobile handset, report the incoming international-6-
L.S.US.Q.NO. 350 FOR 22.07.2025
calls received with Indian telephone number as calling line
identification.
xii. The Central Government has launched an online Digital Intelligence
Platform (DIP) for sharing of telecom misuse related information with
the concerned stakeholders for prevention of cyber-crime and financial
frauds.
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