**Executive Summary:**
The Ministry of Home Affairs addressed Lok Sabha question 2565 on August 5, 2025, regarding initiatives to combat cybercrime and digital fraud. While States/UTs are primarily responsible for handling cybercrime, the Central Government supplements their efforts. The Ministry of Home Affairs has established multiple initiatives, including the Indian Cyber Crime Coordination Centre (I4C) and the National Cyber Crime Reporting Portal (NCRP), to strengthen the cybercrime mechanism.
**Key Points / Main Content:**
* **Central Government Initiatives:**
* The Indian Cyber Crime Coordination Centre (I4C) was established to address all types of cybercrimes in a coordinated manner.
* The National Cyber Crime Reporting Portal (NCRP) allows the public to report cybercrime incidents, with a focus on crimes against women and children.
* The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) helps in immediate reporting of financial frauds. It has saved over ₹5,489 Crore in over 17.82 lakh complaints. Helpline number 1930 provides assistance in lodging online cyber complaints.
* A Cyber Fraud Mitigation Centre (CFMC) has been established for immediate action and cooperation to tackle cybercrime.
* Over 9.42 lakh SIM cards and 2,63,348 IMEIs have been blocked.
* I4C conducts State Connect, Thana Connect, and peer learning sessions to share best practices and enhance capacity building.
* The National Cyber Forensic Laboratory Investigation provides cyber forensic assistance to State/UT police. It has assisted in around 12,460 cases.
* The CyTrain MOOC platform builds capacity for police and judicial officers. Over 1,05,796 police officers are registered, and more than 82,704 certificates have been issued.
* The Samanvaya Platform serves as a management information system for cybercrime data sharing and analytics. It has led to the arrest of 12,987 accused, 1,51,984 linkages, and 70,584 cyber investigation assistance requests.
* A comprehensive awareness program on digital arrest scams has been launched.
* Cybercrime awareness is spread through SMS, social media, TV, radio, school campaigns, and other mediums.
**Impact Analysis**
* **States/Union Territories (UTs)**
* *Impact:* Responsible for the prevention, detection, investigation, and prosecution of cybercrimes. Receive support from the Central Government through advisories and financial assistance for capacity building.
* *Action Required:* Utilize Central Government initiatives like I4C and NCRP, and participate in programs like State Connect to enhance their cybercrime handling capabilities.
* **Law Enforcement Agencies (LEAs)**
* *Impact:* Benefit from the resources and coordination provided by the I4C, including forensic assistance and data sharing through the Samanvaya Platform.
* *Action Required:* Utilize the NCRP, CFCFRMS, and Samanvaya Platform for reporting, investigation, and data analysis. Participate in training programs offered through the CyTrain portal.
* **Citizens**
* *Impact:* Can report cybercrime incidents more easily through the NCRP and receive assistance via the helpline number 1930. Benefit from increased awareness campaigns on digital scams.
* *Action Required:* Report cybercrime incidents promptly through the NCRP or helpline 1930. Stay informed about digital scams through awareness campaigns and educational materials.
* **Banks, Financial Intermediaries, Payment Aggregators, Telecom Service Providers, IT Intermediaries**
* *Impact:* Need to cooperate and coordinate with Law Enforcement Agencies, I4C, and other stakeholders to tackle cybercrime
* *Action Required:* Representatives should work at the Cyber Fraud Mitigation Centre (CFMC) for immediate action and seamless cooperation to tackle cybercrime.
Key Entities Referenced
Indian Cyber Crime Coordination Centre I4C: An attached office to the Ministry of Home Affairs, Government of India, to deal with all types of cyber crimes in the country in a coordinated and comprehensive manner.
National Cyber Crime Reporting Portal NCRP: A portal launched as a part of the I4C, enabling the public to report cyber crime incidents easily, with special focus on cyber crimes against women and children.
Citizen Financial Cyber Fraud Reporting and Management System CFCFRMS: A system under I4C, launched in 2021, for immediate reporting of financial frauds and to stop siphoning off funds by fraudsters.
Cyber Fraud Mitigation Centre CFMC: A state-of-the-art center established at I4C where representatives of major banks, Financial Intermediaries, Payment Aggregators, Telecom Service Providers, IT Intermediaries and representatives of StatesUTs Law Enforcement Agency are working together to tackle cybercrime.
National Cyber Forensics Laboratory Investigation: A state of the art laboratory established as part of I4C at New Delhi to provide early stage cyber forensic assistance to Investigating Officers IOs of StateUT Police.
CyTrain: The Massive Open Online Courses MOOC platform developed under I4C, for capacity building of police officers judicial officers through online course on critical aspects of cyber crime investigation, forensics, prosecution etc.
Samanvaya Platform: An Management Information System MIS platform, data repository and a coordination platform for LEAs for cybercrime data sharing and analytics.
New Delhi: Location of National Cyber Forensics Laboratory Investigation, also location where a awareness programme was launched.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 2565
TO BE ANSWERED ON THE 5TH AUGUST, 2025/ SARVANA 14, 1947 (SAKA)
INITIATIVE TO COMBAT CYBER CRIME AND DIGITAL FRAUD
†2565. SHRI SUKHJINDER SINGH RANDHAWA:
Will the Minister of HOME AFFAIRS be pleased to state:
(a) whether the Government has started any initiative to combat cyber
crime and digital fraud;
(b) if so, the details thereof;
(c) whether cyber crime complaints are not registered and the
responsibility often shifted from one department to another as well as
filing of complaints is also very complicated; and
(d) the steps proposed to be taken by the Government to promptly address
cyber crime and take swift action against offenders?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS
(SHRI BANDI SANJAY KUMAR)
(a) to (d): ‘Police’ and ‘Public Order’ are State subjects as per the Seventh
Schedule of the Constitution of India. The States/UTs are primarily
responsible for the prevention, detection, investigation and prosecution of
crimes including cyber crime and registration of complaints, their
conversion into FIRs and subsequent action there on through their Law
Enforcement Agencies (LEAs). The Central Government supplements the-2-
L.S.US.Q.NO. 2565 FOR 05.08.2025
initiatives of the States/UTs through advisories and financial assistance
under various schemes for capacity building of their LEAs.
To strengthen the mechanism to deal with cyber crimes in a
comprehensive and coordinated manner, the Central Government has
taken steps which, inter-alia, include the following:
i. The Ministry of Home Affairs has set up the ‘Indian Cyber Crime
Coordination Centre’ (I4C) as an attached office to deal with all types of
cyber crimes in the country, in a coordinated and comprehensive
manner.
ii. The ‘National Cyber Crime Reporting Portal’ (NCRP)
(https://cybercrime.gov.in) has been launched, as a part of the I4C, to
enable public to report incidents with ease pertaining to all types of
cyber crimes, with special focus on cyber crimes against women and
children. Cyber crime incidents reported on this portal are
automatically routed to concerned State/UT Law Enforcement
Agencies.
iii. The ‘Citizen Financial Cyber Fraud Reporting and Management System’
(CFCFRMS), under I4C, has been launched in year 2021 for immediate
reporting of financial frauds and to stop siphoning off funds by the
fraudsters. As per CFCFRMS operated by I4C, financial amount of more
than Rs. 5,489 Crore has been saved in more than 17.82 lakh-3-
L.S.US.Q.NO. 2565 FOR 05.08.2025
Complaints so far. A toll-free Helpline number ‘1930’ has been
operationalized to get assistance in lodging online cyber complaints.
iv. A State of the Art, Cyber Fraud Mitigation Centre (CFMC) has been
established at I4C where representatives of major banks, Financial
Intermediaries, Payment Aggregators, Telecom Service Providers, IT
Intermediaries and representatives of States/UTs Law Enforcement
Agency are working together for immediate action and seamless
cooperation to tackle cybercrime.
v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported
by Police authorities have been blocked by Government of India.
vi. I4C, MHA is regularly organising ‘State Connect’, ‘Thana Connect’ and
Peer learning session to share best practices, enhance capacity
building, etc.
vii. The state of the art ‘National Cyber Forensic Laboratory (Investigation)’
has been established, as a part of the I4C, at New Delhi to provide early
stage cyber forensic assistance to Investigating Officers (IOs) of
State/UT Police. So far, National Cyber Forensics Laboratory
(Investigation) has provided its services to State/UT LEAs in around
12,460 cases pertaining to cyber crimes.
viii. The Massive Open Online Courses (MOOC) platform, namely ‘CyTrain’
portal has been developed under I4C, for capacity building of police-4-
L.S.US.Q.NO. 2565 FOR 05.08.2025
officers/ judicial officers through online course on critical aspects of
cyber crime investigation, forensics, prosecution etc. More than
1,05,796 Police Officers from States/UTs are registered and more than
82,704 Certificates issued through the portal.
ix. Samanvaya Platform has been made operational to serve as an
Management Information System (MIS) platform, data repository and a
coordination platform for LEAs for cybercrime data sharing and
analytics. It provides analytics based interstate linkages of crimes and
criminals, involved in cybercrime complaints in various States/UTs. The
module ‘Pratibimb’ maps locations of criminals and crime infrastructure
on a map to give visibility to jurisdictional officers. The module also
facilitates seeking and receiving of techno-legal assistance by Law
Enforcement Agencies from I4C and other SMEs. It has lead to arrest of
12,987 accused, 1,51,984 linkages and 70,584 Cyber Investigation
assistance request.
x. The Central Government has launched a comprehensive awareness
programme on digital arrest scams which, inter-alia, include;
newspaper advertisement, announcement in Delhi Metros, use of social
media influencers to create special posts, campaign through Prasar
Bharti and electronic media, special programme on Aakashvani and
participated in Raahgiri Function at Connaught Place, New Delhi on-5-
L.S.US.Q.NO. 2565 FOR 05.08.2025
27.10.2024. The Hon'ble Prime Minister spoke about digital arrests
during the episode "Mann Ki Baat" on 27.10.2024 and apprised the
citizens of India.
xi. To spread awareness on cyber crime, the Central Government has
taken steps which, inter-alia, include; dissemination of messages
through SMS, I4C social media account i.e. X (formerly Twitter)
(@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C),
Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign,
School Campaign, Caller Tune Campaign, advertisement in cinema
halls, celebrity endorsement, IPL campaign, campaign during Kumbh
Mela 2025, engaged MyGov for publicity in multiple mediums,
organizing Cyber Safety and Security Awareness weeks in association
with States/UTs, publishing of Handbook for Adolescents/Students,
digital displays on railway stations and airports across, etc.
*****