TRAI Assesses Network Quality Across Jammu City and Highway Route from Delhi to Jammu

f-f Information Note to the Press (Press Release No. / 2026) TELECOM REGULATORY AUTHORITY OF INDIA New Delhi,2Lj- 20.6 For Immediate Release TRAI Assesses Network Quality Across Jammu City and Highway Route from Delhi to Jammu The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for the J&K Licensed Service Area (LSA), covering extensive city routes during the month of Feb 2026. The drive tests, conducted under the supervision of the TRAT Regional Office, Delhi, were designed to capture real-time mobile network performance across diverse usage environments Urban Zones, Institutional Hotspots, Public Transport Hubs, and High-Speed Corridors. Between 02 February 2026 to 05th February 2026, TRAI teams conducted detailed tests across 178.2 km of City Drive Test, 620.5 km of Highway Drive Test, 06 Hotspot locations, 3.5 km of Walk test & Inter Operator Calling at 01 location. Technologies evaluated included 2G, 3G, 4G. and 5G, reflecting the service experience of users across multiple handset capabilities. The findings of IDT have already been intimated to all the TSPs concerned. Key Parameters Assessed: a) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Qualit) (MOS), Coverage. b) Data Services: Download Upload Throughput, Latency, Jitter, Packet Drop Rate and Video Streaming Delay. Call Setup Success Rate: Airtel, BSNL, RJIL and VIL have 98.8'°o, 81.62°o, 99.12% and 99.26°o call setup success rate respectivel in Auto-selection mode (5G 4G 3G 2G). Drop Call Rate: Airtel, BSNL, RJIL and VIL have drop call rate of 0.74°o, 7.87%, 1.18% and 0.60% respectively in Auto-selection mode (5G 4G 3G 2G). Performance against key QoS parameters CSSR: Call Setup Success Rate (in Oo), CST: Call Setup Time (in seconds), DCR: Drop Call Rate (in o) & MOS: Mean Opinion Score. A'i. Download Speed (Mbp,I Aog. liptoad Speed (Mbpsl Utency'SO Picent elmel CSSR (ST DCR Mute call MOS TI RJII 295.90 8111 30.50 RJIL 2284 VII RJIL o,o VII oo RJII 0 031 Rift RJIL .121 VIL 0.0 Airtel 0,71% Aittel 0,11% Akte 3% Airtel 179.53 Airtel 30.09 Airtel 27.94 Airtel Airlel Rift t.ooc VIL \'II VII 25.34 1639 BSNL 29.72 65141 BSNI 8911 BSNI 6911 , 85141 11.30 85141 3.86 I VII 4338 Page 1 of 2Summary-Voice services Summary-Data services Call Setup Success Rate: Airtel, BSNL, RJIL and \IL Data Download performance (Overall): Average have 98.83°o, 81.62%, 99.12% and 99.26°o call dovnload speed of Airtel (SC 4C 2G) is 179.53 setup success rate respectively in Auto-selection mode \4bps, BSNL (4G 3C 2G) is 11.30 Mbps, RJIL (5G 4G 3G 2G). (SC 4C) is 295.90 Mbps and VIL (SC 4G 2G) is Call Setup Time: Airtel, BSNL, RJIL and VIL have call 25.34 Mbps. setup time of 1.40, 4.05, 0.66 and 0.94 seconds Data Upload performance (Overall): Average respecti\ el in Auto-selection mode (SC 4G/3G/2G). upload speed of Airtel (SC 4C 2G) is 30.09 Mbps, Drop Call Rate: Airtel, BSNL, RJIL and VIL have drop BSNL (4C 3C 2C) is 3.86 Mbps, RJIL (SC 4G) is call rate of 0.74°o, 7.87%, 1.18% and 0.60% respectively 30.50 Mbps and VIL (SC 4G 2C) is 16.39 Mbps. in Auto-selection mode (5G 4G 3G 2G). Latency (Overall): Airtel, BSNL, RJIL and VIL Call Silence/Mute Rate: Airtel, BSI\L, RJIL and VIL 50th percentile latency is 27.94 ins, 29.72 rns, 22.84 have silence call rate 0.71%, 6.83° , 0.53% and 1.40°c ins, 43.38 ins respectively. respectively in packet switched network (4G/5G). Data perforimiance Hotspots (in Mbps): - Mean Opinion Score (MOS): Airtel, BSNL, RJIL and Airtel- 4C D/L: 35.93 4C U/L: 10.01 VIL have average MOS of 3.96, 3.07, 4.43 and 3.83 SC D/L: 178.53 SC U L: 47.22 respectively. BSNL- 4G D/L: 13.08 4C U L: 5.44 RJIL 4G D/L: 41.57 4C U L: 9.23 - SC D/L: 298.52 SC U L: 37.97 VIL 4C D/L: 25.07 4C U L: 10.81 - Note- "DIL" Download speed, "UIL" Upload speed The assessment in Jammu City included high-density neighbourhoods such Prein Nagar, Gandhi Nagar, Shastri Nagar, Miran Saheb, Cho Manhasan, Raipur Domana and Narwal etc. TRAI also evaluated real-time conditions at Covt Medical College Jarnrnu, Jammu Bus Stand, Jammu Tawi Railway Station, Jewel Chowk Jammu, Raghunath Temple Jammu and Satwari Chowk Jainmu. The ' alk test, conducted on 05th February 2026 in Jammu City, focused on, Cole Market Jamnmu and Han Market Jammu, capturing mobile network behaviour in cro ded pedestrian environments. The highway routes were also conducted from Delhi to Jammu via Ambala & Jalandhar to assess the mobile network experience in high-speed transit. The tests ere conducted using TRAI suggested equipment and standardised protocols in real-time ' environments. The detailed report is available at TRAI website www,trai.gov.in. For an clarification/information, Shri Vivek Khare, Advisor (Regional Office, Delhi) TRAI may be contacted on email: adv.ca()trai.gov.in or at Tel. l\o. i-91-11-20907772, (Vivek Khare) Advisor, RO Delhi, TRAI Page 2 of 2