Home India Telecom Regulatory Authority of India TRAI Assesses Network Quality of Mobile Service Operators ac...
Date: 2026-04-21 Category: Press Release State: Union Government Country: India

TRAI Assesses Network Quality of Mobile Service Operators across Hardoi & Shahjahanpur Cities and nearby areas

Issued by Telecom Regulatory Authority of India · Not Applicable

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Information Note to the Press (Press Release No 52 12026) TELECOM REGULATORY AUTHORITY OF INDIA Regional Office Bhopal, April' 2026 For Immediate release Website: - www.trai.gov.in T SR hA aL hj A as hs ae ns ps ue rs CN ie tit ew so r ak n d Q nu eal ai rt by y o af rM eo ab si l ae n d S Ver av ri ac ne a O sp ie tr oa t Po rr ays a a gc rr ao js s R aiH la wr ad yo i of & UP (East) LSA. Release of findings of Independent Drive Tests (|DT) The Telecom Regulatory Authority of India (TRAI) has conducted Independent Drive Tests (|DT) cOvering Hardoi & Shahjahanpur Cities and nearby areas and Varanasi to Prayagraj Railway Route of UP (East) LSA during the month of February 2026. The IDT have been designed to capture real-world mobile network performance across diverse usage environments -Urban zones, hotspots, public transport hubs etc. TRAI, through its appointed agency, conducted detailed drive tests of 426.0 Kms of City test, 123.2 Kms of Railway test and 4.2 kms of walk test in Hardoi & Shahjahanpur Cities and Varanasi to Prayagraj Railway during 16" February to 20n February '2026. Technologies evaluated included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset capabilities. The findings of IDT have been intimated to al| the TSPs concerned for further necessary action. Key Parameters Assessed: a. Voice Services: CallS etup Success Rate (CSSR), Drop CallR ate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage. b. Data Services: Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay. Call Setup Success Rate: Airtel, BSNL, RJIL and VIL have 99.86%, 91.23%. 100.00% and 99.44%, call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G). Drop Call Rate - Airtel, BSNL, RJIL and VIL have drop call rate of 0.14%, 2.75, 0.56% and 0.00% respectively in Auto-selection mode (5G/4G/3G/2G). . The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during voice testing has been observed as 3.18%, 23.62%, 3.91% & 15.47% in the City Drive Test Řoute in case of Airtel, BSNL, RJIL & VIL respectively. • The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed as 15.20%, 31.13%, 18.18% & 32.37% in the City Drive Test ňoute in case of Airtel, BSNL, RJIL & VIL respectively. • The p0or Signal Strength in auto0-selection mode (5G/4G/3G/2G) during voice testing has been observed in 2.19%, 39.67%, 1.44% & 14.75% of the Railway Drive Test Route in case of Airtel, BSNL, RJIL & VIL respectively. • The p0or Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed in 11.66%, 36.29%, 9.39% & 21.17% of the Railway Drive Test Route in case of Airtel, BSNL, RJIL& VIL respectively.Summary of Perftormance against key QoS parameters CSSR: Call Setup Success Rate (in %), CST: Call Setup Time (in milli seconds), DCR: Drop Call Rate (in %) & MOS: Mean Opinion Score Mith eslt MO AvE. Dowmload Speed (Mbp Avg Upload Speed (Mips) Lsteney Percentle (msl R Ntel 158 4A RJM 20.53 L20 Artel Alrtet 102.77 Alrtat 17 29 32 61 AJrtel V 43)%) Nrtel 38.39 VIL 10 33 BSAT 374 0SN doen' DSNL 6.77 ASNI Airtel 42 63 Summary-Data services Summary-Voice services Data Download pertormance (Overall): Call Setup Success Rate: Airtel. Average download speed of Airtel (5G/4G/2G) BSNL, RJİL and VIL have 99.86%is 102.77 Mbps, BSNL (4G/3G/2G) is 6.77 91.23%, 100.00% and 99,44%Mbps, RJIL (5G/4G) is 158.48 Mbps and VIL call setup Success rate(4Gl2G) is 38.39 Mbps. respectively in Auto-selection Data Upload performance (Overall): Average mode (5G/4G/3G/2G). upload speed of Airtel (5G/4G/2G) is 17.25 Call Setup Time: Airtel, BSNL Mbps, BSNL (4G/3G/2G) is 2.92 Mbps, RJIL RJIL & VIL have call setup time-of(5G/4G) is 20.53 Mbps and VIL (4G/2G) is 1.21, 3.93, 0.65 and 1.20 seconds10.33 Mbps. respectively in Auto-selectionLatency (Overall): Airtel, BSNL, RJIL and vIL mode (5G/4G/3G/2G). 50" percentile latency is 42.63 ms, 37.56 ms. Drop Call Rate:Airtel, BSNL,19.88 ms, 32.61 ms respectively. RJIL and VIL have drop call rate of, 0.14%, 2.75, 0.56% and 0.00%Data performance - Hotspots (in Mbps): respectively in Auto-selectionAirtel- 4G D/L: 35.88 4G U/L:5 .51 mode (5G/4G/3G/2G). 5G D/L: 125.73 5G U/L: 37.63 Call Silence/Mute Rate: Airtel, RJIL and VIL have silence call rateBSNL- 4G D/L: 4.68 4G U/L: 5.12 of 0.60%, 0.80% and 4.33% RJIL- 4G D/L: 41.60 4G U/L: 14.39 respectively in packet switched network (4G/5G). 5G D/L: 142.48 5G U/L: 14.88 Mean Opinion Score (MOS): VIL 4G D/L: 28.17 4G U/L: 10.31 Airtel, BSNL, RJIL and VIL have average MOS of 3.95, 2.54, 4.42 land 4.25 respectively. Note- "D/L" Download speed, "UIL" Upload speed The tests were conducted using TRAI-calilbrated equipment and standardized protocols in real-time environments. The detailed report is available at TRAI website www.trai.gov.in. For any clarification/information, Shri Sanjay Kumar Gupta, Advisor (Regional Office, Bhopal) TRAI may be contacted on email: adv.bhopal@trai.gov.in or at Tel. No. +91-755-2575501. Advisor, ROB hopal, TRAI

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