Parliament Question: Glitches in UMEED Portal for Waqf Property Registration

GOVERNMENT OF INDIA MINISTRY OF MINORITY AFFAIRS LOK SABHA UNSTARRED QUESTION NO.6202 TO BE ANSWERED ON 01.04.2026 GLITCHES IN UMEED PORTAL FOR WAQF PROPERTY REGISTRATION

6202. THIRU D M KATHIR ANAND:

DR. T SUMATHY ALIAS THAMIZHACHI THANGAPANDIAN:

Will the Minister of MINORITY AFFAIRS be pleased to state:-

(a) whether the Tamil Nadu Waqf Board along with other bodies have opposed the Union Government’s UMEED digital portal for mandatory and time-bound registration of properties citing that UMEED portal for digital registration of Waqf properties affected badly by server crashes, login failures, compressed deadlines and potential legal threats to waqf autonomy;

(b) if so, the details of these technical issues including Waqf properties uploaded, approved, pending and rejected, State-wise and month-wise specifying the States/UTs which were most affected by portal malfunctions; and

(c) the effective steps taken by the Government to resolve such technical problems and ensure the digital transparency and to preserve Waqf autonomy rights? ANSWER THE MINISTER OF MINORITY AFFAIRS (SHRI KIREN RIJIJU)

(a) to (c): The Ministry of Minority Affairs developed and launched the statutory Portal i.e.

UMEED Central Portal-2025 on 06.06.2025 in accordance with the provisions of Section 3(ka) of the Unified Waqf Management, Empowerment, Efficiency and Development Act, 1995, for uploading details of existing waqf and properties dedicated to the waqf, registration of new waqf, and for facilitating the overall management and governance of waqf in accordance with the provisions of the Act. The Act mandates that details of all existing waqf and waqf-dedicated properties registered prior to the commencement of the Act shall be uploaded on the Portal within a period of six months.

Initially, there was reluctance from some stakeholders regarding uploading the data on the portal. However, after extensive handholding, training, and capacity-building initiatives taken by the Ministry, all the State Waqf Boards came on board and started uploading the existing waqf details on the UMEED Central Portal- 2025 Following the launch and subsequent scaling-up of the UMEED Central Portal-2025, certain intermittent technical and operational issues were reported by some users, particularly during the initial phase and during periods of high concurrent usage. These issues were almost uniform acrossall States/UTs and were largely transitional and operational in nature, rather than indicating of any systemic malfunction of the Portal.

The issues arose primarily due to digitization of large volumes of legacy data, variations in internet connectivity at the user-end, differing levels of digital preparedness among filed-level functionaries, and gaps in the availability of statutory records with certain State Waqf Boards.

The issues reported included occasional login delays due to delayed receipt of OTPs attributable to user-end connectivity, non-submission of certain mandatory fields owing to non- availability of requisite documents, and issues relating to data validation under the maker-checker- approver workflow. In several instances, such difficulties arose due to the non-availability of records prescribed under the Act with certain State Waqf Boards.

While the pace of data submission during the initial months was modest, a substantial increase in uploads was observed towards the latter part of the prescribed period, including significant volumes uploaded during the final month and in the last week. A State-wise and month-wise Waqf Progress Report on the UMEED Central Portal-2025 is attached as Annexure-I.

A State-wise and month-wise monitoring mechanism has been built into the Portal to continuously track the status of waqf properties uploaded, approved, pending or reverted. This mechanism enables early identification of bottlenecks, targeted technical support and focused compliance-oriented interventions. Based on continuous monitoring, no State or Union Territory has been identified as having been disproportionately affected due to any systemic or persistent technical malfunction of the Portal.

All issues and queries are examined and addressed as and when received through the Helpdesk mechanism, and necessary clarifications, remarks, and resolutions are provided on the Portal through the grievance redressal module. Notwithstanding these issues, the Portal remained largely functional throughout the prescribed period, and the process of digital uploading of details of waqf and waqf-dedicated properties continued across States and Union Territories.

The UMEED Helpdesk has been operational since the launch of the Portal, with a toll-free number (1800-11-0150) and an email address (support-umeed@gov.in) to handle UMEED Central Portal-related grievances and to provide real-time assistance to users. Number of grievances received and resolved, State/UT-wise and month-wise, are provided in Annexure-II.

As the statutory remedy available under the Act, extensions of time were granted to the concerned State/UT Waqf Boards by the respective Hon’ble Tribunals. At present, the UMEED Central Portal–2025 has been reopened for 18 State/UT Waqf Boards so far where such orders have been received, exclusively for the purpose of uploading details of existing waqf and properties dedicated to waqf.

Further, as per Rule 3 of the UMEED Rules, 2025, the uploaded data has been examined and instances of erroneous entries, particularly relating to the area of waqf properties, were observed.

Accordingly, all State/UT Waqf Boards have been advised to re-verify the area details with reference to relevant land records. As on 27.03.2026, the progress of uploading of waqf properties State-wise is attached at Annexure-III.

******ANNEXURE-I ANNEXURE REFERRED TO IN REPLY TO PART (A) TO (C) OF THE LOK SABHA UNSTARRED QUESTION NO. 6202 FOR 01.04.2026 ON ‘GLITCHES IN UMEED PORTAL FOR WAQF PROPERTY REGISTRATION’ RAISED BY THIRU D M KATHIR ANAND AND DR. T SUMATHY ALIAS THAMIZHACHI THANGAPANDIAN.

S. State waqf June July August September October November December Total No Board Name 1 Andaman And 0 0 0 0 12 119 82 213 Nicobar Islands 2 Andhra Pradesh 0 4 0 52 421 9523 1290 11290 3 Assam 0 0 2 1 32 306 340 681 4 Bihar Shia 0 0 12 6 15 3379 1808 5220 5 Bihar Sunni 0 10 193 181 161 5208 4231 9984 6 Chandigarh 0 0 10 5 3 5 0 23 7 Chhattisgarh 0 0 0 0 0 1091 833 1924 8 Dadra & Nagar 0 0 0 0 0 2 0 2 Haveli And Daman And Diu 9 Delhi 2 1 0 1 22 2194 932 3152 10 Gujarat 0 1 2 18 468 8246 18725 27460 11 Haryana 1 0 0 439 3701 8580 724 13445 12 Himachal 1 0 0 62 204 542 90 899 Pradesh 13 Jammu And 0 0 18 558 1202 17490 6025 25293 Kashmir 14 Jharkhand 0 0 1 22 27 247 259 556 15 Karnataka 0 0 0 31 5816 46578 5903 58328 16 Kerala 0 3 0 0 32 2995 39747 42777 17 Lakshadweep 0 0 1 3 2 43 419 468 18 Madhya Pradesh 0 1 0 3 15 4904 16398 21321 19 Maharashtra 0 2 15 37 2196 39657 21032 62939 20 Manipur 1 3 0 0 0 248 141 393 21 Meghalaya 0 0 0 0 0 7 6 13 22 Odisha 1 12 107 945 1942 1344 1850 6201 23 Puducherry 0 0 0 0 1 145 474 620 24 Punjab 1 2 4 1655 4298 16421 3529 25910 25 Rajasthan 0 4 13 11 168 7073 14969 22238 26 Tamil Nadu 0 0 0 0 12 1432 6808 8252 27 Telangana 0 1 0 2 2244 23189 21046 46482 28 Tripura 0 0 397 1 0 1879 503 2780 29 Uttarakhand 0 2 7 100 225 775 1170 2279 30 UP Shia 0 0 12 51 163 3230 3030 6486 31 UP Sunni 2 2 7 140 2354 31363 52494 86362 32 West Bengal 2 3 21 3 90 4248 18724 23091 Total 11 51 822 4327 25826 242463 243582 517082 ****ANNEXURE-II ANNEXURE REFERRED TO IN REPLY TO PART (A) TO (C) OF THE LOK SABHA UNSTARRED QUESTION NO. 6202 FOR 01.04.2026 ON ‘GLITCHES IN UMEED PORTAL FOR WAQF PROPERTY REGISTRATION’ RAISED BY THIRU D M KATHIR ANAND AND DR. T SUMATHY ALIAS THAMIZHACHI THANGAPANDIAN.

Number of grievances received nationwide in relation to the UMEED Central Portal–2025 S. Grand States Name June July August September October November No. Total

1. Andhra Pradesh 2 - - 1 - - 3

2. Assam 1 - 5 - - 2 8

3. Bihar 6 23 11 1 - 4 45

4. Chandigarh - - - - 1 - 1

5. Chandigarh UT - 1 - - - - 1

6. Chhattisgarh - - 1 2 2 1 6

7. Dadra & Nagar Haveli and Daman & Diu - - 1 - - - 1

8. Delhi 1 - - - 1 8 10

9. Gujarat 4 10 3 1 3 7 28

10. Haryana 4 1 1 - 2 8

11. Himachal Pradesh 11 10 6 4 - 31

12. J&K 2 4 1 - 3 10

13. Jharkhand 1 4 2 - 2 9

14. Karnataka 4 2 2 - 1 4 13

15. Kerala 2 1 - - - 1 4

16. Lakshadweep - 1 - 1 - 1 3

17. Madhya Pradesh 1 2 1 1 1 6

18. Maharashtra 2 4 13 5 6 25 55

19. Manipur 2 1 - 1 - - 4

20. Meghalaya - 1 - - - 2 3

21. N/A - - - - - 1 1

22. NA 3 9 9 6 16 63 106

23. New Delhi - - - 1 3 - 4

24. Odisha 7 12 6 4 6 2 37

25. Pondicherry - - - - - 1 1

26. Punjab 1 2 8 9 9 29

27. Rajasthan 1 3 10 5 2 1 9 40

28. TELANGANA - 1 - - - 2 3

29. Telangana, Hyderabad - 1 - - - - 1

30. Tripura - 1 - - - - 1

31. Uttar Pradesh 4 10 6 9 20 22 71

32. Uttarakhand 1 7 6 1 3 2 20

33. West Bengal 1 1 2 1 1 6 12

34. Grand Total 68 117 84 52 74 180 575ANNEXURE-III ANNEXURE REFERRED TO IN REPLY TO PART (A) TO (C) OF THE LOK SABHA UNSTARRED QUESTION NO. 6202 FOR 01.04.2026 ON ‘GLITCHES IN UMEED PORTAL FOR WAQF PROPERTY REGISTRATION’ RAISED BY THIRU D M KATHIR ANAND AND DR. T SUMATHY ALIAS THAMIZHACHI THANGAPANDIAN.

(WAQF PROGRESS REPORT as on 27.03.2026) No of Waqf Property No o f Waqf Property Total No of Waqf Sr. No State Waqf Board No of Waqf No of Waqf Total No of Waqf Submitted By Maker Submitted By Property Rejected Property Property Property Initiated / Initiated for (Pending with Checker (Pending Approved by Completed Till Date By Checker / entry by Maker Checker) with Approver) Approver (Pending Approver (A + B + C + D + E)

(A) with Maker)

(B) (C) (D)

(E) 1 Andaman And Nicobar 58 0 1 147 213 7 Islands 2 Andhra Pradesh 256 685 195 11293 12552 123 3 Arunachal Pradesh 0 0 0 0 0 0 4 Assam 67 428 0 171 684 18 5 Bihar Shia 463 33 5 4778 5349 70 6 Bihar Sunni 1344 2408 30 6640 11235 813 7 Chandigarh 1 0 0 22 23 0 8 Chhattisgarh 154 117 59 1586 2027 111 9 Delhi 269 2846 0 64 3183 4 10 Goa 0 0 0 0 0 0 11 Gujarat 2944 292 448 22453 27599 1462 12 Haryana 409 0 0 12920 13449 120 13 Himachal Pradesh 58 16 0 837 915 414 Jammu And Kashmir 222 17 28 25236 25568 65 15 Jharkhand 221 749 0 107 1077 0 16 Karnataka 4307 38 2 52797 58317 1173 17 Kerala 5610 33975 14262 773 59237 4617 18 Ladakh 0 0 0 0 0 0 19 Lakshadweep 131 36 0 298 478 13 20 Madhya Pradesh 1847 5928 865 18443 28314 1231 21 Maharashtra 4349 30311 7567 17183 63190 3780 22 Manipur 16 0 0 375 393 2 23 Meghalaya 0 0 0 13 13 0 24 Mizoram 0 0 0 0 0 0 25 Nagaland 0 0 0 0 0 0 26 Odisha 489 13 2378 3080 6146 186 27 Puducherry 24 62 4 507 624 27 28 Punjab 730 9 1 25241 26204 223 29 Rajasthan 2514 1830 213 15766 31058 10735 30 Sikkim 0 0 0 0 0 0 31 Tamil Nadu 2590 1751 2418 5196 12727 772 32 Telangana 3863 1577 337 52656 63788 5355 33 The Dadra And Nagar 1 1 0 0 2 0 Haveli And Daman And Diu34 Tripura 23 0 0 2712 2780 45 35 Uttarakhand 282 112 3 1577 2588 614 36 Uttar Pradesh Shia 882 1159 2052 1612 7590 1885 37 Uttar Pradesh Sunni 11788 56982 6589 17431 102704 9914 38 West Bengal 3880 44088 10969 23070 86166 4159 Total 49792 185463 48426 324984 656193 47528